With Ryan Air you get what you get - a low advertised fare, no frills cattle car with up charges for everything using secondary airports but if you can travel very light and price is by far most important decision factor (or if they are your only option to your destination) it works. It gets you from A to B dependably.
Fuimos con retraso. La compañia me obligo a pagar 45€ extra de equipaje cuando la mochila que llevaba entraba perfectamente debajo del asiento (me dijeron que "sobresalia un poco la rueda"). Una verguenza. Nunca más volveremos a volar con ésta compañia.
Fast, good loads in and out, totally worth of price.
Plussat: "Crew was okay ."
Miinukset: "The seats were very uncomfortable, dirty , and smelly"
Miinukset: "Going on time without delay, more staff to avoid long lines"
Miinukset: "Entertainment online"
Miinukset: "They should have entertainment online at least by the app"
Plussat: "Very chip flight but expensive tricks about luggage paid my cabin bag but not allowed to check them I will never flight with Ryanair air."
Plussat: "Price perfect, I love it. Seat great even for a very large person like me."
Miinukset: "Very hard landing, never hit the ground harder."
Plussat: "I liked when w landed in my destination."
Miinukset: "The flight attendants were very short and not helpful. I pumped breast milk and asked for a bit of ice and they gave me four cubes. When I asked for a bit more after first service they again gave me four cubes. Not very kind and treated me like I was bothering them."
Miinukset: "Parading people outside in the cold before they were even allowing people on the plane. Half the plane probably got a cold."
Miinukset: "The flight attendant was actually reading from the shopping catalogue.. it was actually annoying and I couldn’t relax during the flight."
Plussat: "Seating was comfortable and more leg room than some other airlines random seat allocated no charge no complaint. Only bought cup of tea so can’t comment on food. Tea was fine."
Miinukset: "The seemingly squashy way of making sure hand luggage is tagged. Why not use a system of gradual approach. Don’t like euro charging if card used. Seems strange. Cash sterling ok."
Miinukset: "The flight was delayed by almost four hours."
Miinukset: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."
Plussat: "Crew was nice and apologetic"
Miinukset: "We waited over 1 hour to board. The airport was small and packed with sweaty people and delays. Seats were tiny and uncomfortable."
Miinukset: "Being charged €100 because I thought I had checked in my suitcases,but found out it was an option"
Plussat: "It is a cheap flight. I don’t espect first class. The ride was smooth, the flight was cheap, the cabin crew were friendly and it wasn’t horrendously dirty."
Miinukset: "I had to print the boarding pass on my own, cannot get it at the airport. Also the fact that they delay in telling you where the gate is and then it is a 10 minutes stride to get there."
Miinukset: "Unnecessary charges,Dodgy website,Very bad reputation and seems you don’t give a toss.Your chat service does not work you spoil people ‘s joy when they use your service .It is just horrible"
Plussat: "Crew were ok"
Miinukset: "Flight was delayed 3 times, no information given why. We were in priority and allowed down the stairs then kept there for 10-15 minutes. Boarded a bus to the plane then we couldn't get on as there was an issue with the steps. Took off after the final delayed time. On landing, we were told the airport was short of ground crew so we had to wait to steps and once off had to wait for 15-20 minutes for the baggage lane to be announced."
Miinukset: "Huge immigration lines at Luton - so bad"
Miinukset: "Issues getting checked in. Multiple lines which we were ushered from and to only to be told to go back to self check kiosk. By the time we get to self check kiosk for the 2nd time our gate is closed and we’ve missed our flight. Not sure why the person at the check in counter couldn’t check our bags for us and get us moving through security??? No offer of any reimbursement and additionall cost for new flight later in the day at more than twice the cost of the flight we missed. Lack of clear direction or any semblance of customer service. I guess you get what you pay for..."
Plussat: "The most relaxed Ryanair flight I have ever been on"
Miinukset: "Flight was an hour late! They were working on the plane while we were on board. Scary!"
Plussat: "Left late but arrived on time."
Miinukset: "Cost of seat and priority far too expensive, got caught out or wouldn’t have purchased. Flight really cold next to window. Boarding sign went up and our plane had not even arrived. Got everyone standing in lines far too early, my husband can’t stand for long periods, so back was sore before even on flight."
Plussat: "Cheap fares"
Miinukset: "Front boarding stairs out of use - conjestion at rear boarding Extras for check-in return journey"
Miinukset: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"
Plussat: "Relatively smooth flight, boarding, checking in, arrival, etc. Typical of small crafts. I chose this flight more for the time (it fit with our needs)."
Miinukset: "It was difficult to figure out the extra baggage fees, what was allowed and not allowed. I think the money I saved on the tickets overall was eated up by the extra 60$ we had to pay for our baggage."
Plussat: "I randomly was allocated the emergency exit aisle so not all bad, however my bag was placed in the hold therefore delaying the experience home."
Miinukset: "Blunt staff, poor check in process, sold too for the whole fights. Sat away from my misses although there was a spare seat next to me."
Plussat: "Once boarding began, it was efficient. Service was polite and efficient."
Miinukset: "Narrow seats, poor selection of drinks and food."
Miinukset: "Ryanair boarded the plane only for us to be stuck inside a dirty stinky tunnel with no plane at the end of it. Crying children, moaning kids, no air conditioning, for about 1.5 hours. Ryanair as a company KNEW they'd be delayed, yet they board us into a disgusting tunnel to sit on the floor with no toilets no water nothing. We then board but at this point I was deathly ill and Ryanair didn't take care of us at all with any free refreshments like they should have for being late. Disgusting service. Won't be flying with them ever again this happens way too often."
Plussat: "Attentive crew and departed on time."
Miinukset: "The seat was not the most comfortable (of course) and the 10EUR meal I bought was not good either."
Plussat: "At least this time was on time"
Miinukset: "Everything else"
Plussat: "Nothing . I wish there was an option for 0 stars"
Miinukset: "They charged 3 times more on the actual ticket for CHECK-IN at the airport and PRINTING BOARDING PASSES. Sent us to the cashier two times separately to pay for checkin bags and for the boarding passes. When we did not understand the extra round trips to the cashier the agent yelled at us. If you must fly RyanAir -make sure you pay for every thing on line ahead of the tIme and unless you are a back packer do not think you are getting a bargain price."
Plussat: "Attention. Speedy boarding. Allowing to travel backpacking. Overall the whole experience is always great with them."
Miinukset: "The delay of the flight"
Plussat: "I found the bright yellow advertising obnoxious. I didn't like the hard core sell of products on board. There were a ton of kids on board and it was loud but that can't be helped."
Plussat: "They didn't make me check my bag on the first flight but did on the second. It cost me 50 Euro, which is more than I paid for the flight. Overall, good airline if you pack light."
Plussat: "It is just like riding the bus"
Miinukset: "They charge extra to seat passengers together. They wanted 30€ to print boarding passes when my phone was low power."
Plussat: "I didn't really have anything positive to say about Ryanair"
Miinukset: "The fact that a carry on on any other airline would be free except with Ryanair! Be prepared to pay extra for your carry on!"
Plussat: "Boarding for small lower priced airline went well on return from Santori i to Athens. Seats comfortable . My daughter travelled with me also. To check bsg in waz little expensive over 25 Euro. First flight 2 days prior when we flew from Athens to Santorini was almost a heart attack. I did not know that once you check in that you cannot view boarding pass and tried at vomputer diwnstairs and people at desk upstairs at Athens airport says common with Ryanair."
Miinukset: "I woukd like you to mention to encorage people to print out boarding passes the same time you check on on your email. Otherwise 2 hrs prior yo boarding everything locks up on you and we had to go to 2 lines to write up reservation flight info and then stand in another line to psy for the cost of printong out boarding pass which was over 30 Euro for 2 people."
Plussat: "Was not able to fill out this survey on my IPAD, but I would have given it a great rating."
Plussat: "Cheap and cheerful great service very efficient"
Miinukset: "Very bumpy landing at Glasgow"
Miinukset: "We have been here 2 weeks and bought lots of things here in Portugal, we were overweight, had to pay extra! Most baggage was carryon on the entire flight, maybe some leeway for supporting the economy since we had to pay for the baggage to be put on."
Plussat: "Cheap air fare"
Miinukset: "Not even water to drink on plane"