Etsi halpoja lentoja kohteeseen Rooma Leonardo da Vincin kansainvälinen lentoasema

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Plussat: KLM STAFF WERE VERY PROFESSIONAL

Miinukset: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Miinukset: Flight got cancelled

Plussat: Nothing yet. We missed the flight due to delay on our connecting flight.

Miinukset: Did we leave on time? ...No Was there enough overhead space? ...No Was the landing smooth? ...Oh gosh, heck no Did I arrive at my destination alive and with my bags? Yup! Was it cheap? You bet it was!

Plussat: Boarding was smooth with slight delay getting on the bus to the plane on the tarmac. No other issues at all. Crew was respectful and nice.

Miinukset: Customer service representative at desk was extremely rude and dismissive of people trying to ask questions about rescheduled gate assignments, I did not have any contact with gate rep, but I was able to observe multiple discussions or attempted discussions by customers. Very poor communication serv

Plussat: Make sure you check in online. You will be charge if you are not .

Miinukset: The food wasn’t the best and they ran out of some food

Plussat: The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in

Miinukset: The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things

Plussat: Was a disaster

Plussat: Crew very good

Miinukset: Sits

Plussat: Seats were slightly more comfortable than Ryanair.

Miinukset: Not making us bounce between gates 3 times because they didn't know where the plane was going.

Miinukset: Nicer behaviour from crew, smile is easy.

Miinukset: 3 hours delayed due to a mechanical problem.

Miinukset: I missed the flight and was not allowed to board even though there was time

Plussat: The crew was a group of Thai Nationals, and they were very snarky with us, not at all courteous. Maybe they didn't know what customer satisfaction means?

Miinukset: Crews more polite and professional.

Miinukset: first flight with Norwegian Air . We flew from LAto Rome business class direct . The boarding process was awful being shuttled from a crowded boarding area to a building with a long walk to board .There was no Business class boarding . The seats are very uncomfortable, no pillows, no amenity bags

Plussat: Nothing was good.

Miinukset: Plane was. Hanged. I had booked a business class seat and plane had NO PREMIUM / BUSINESS CABIN. I got an economy seat AT 70-80% if business seat cost and also was forced to pay for my bag to be checked at checkin - even tho the ticket I booked had 2 BAGS INCLUDED IN FARE. VERY UNACCEPTABLE.

Plussat: I liked nothing.

Miinukset: The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution.

Plussat: The plane was comparatively clean

Miinukset: Staff need to be a little more genuine with their simles or just don’t give obvious fake ones.

Miinukset: Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body

Plussat: The crew

Miinukset: Boarding

Plussat: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.

Miinukset: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.

Plussat: On time and comfortable flight

Miinukset: No suggestions

Miinukset: It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally.

Plussat: Everything was great.

Plussat: Nice seat I got.

Miinukset: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Plussat: I lost the flight????

Miinukset: I was not informed the ticket didn’t includes luggage

Plussat: Nothing

Miinukset: They don’t even give glass of water in business class. Terrible attention.

Plussat: THE FLIGHT WAS PLEASANT

Miinukset: I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!

Plussat: At least the crew was friendly

Miinukset: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Miinukset: Things were very scratched

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: On time

Miinukset: Free bags under Corbin

Plussat: Food was good

Miinukset: Should have been on time

Plussat: Comfort of A380 Legs space

Miinukset: Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service

Plussat: Comfortable seats, decent food and was left alone to sleep after a long day.

Miinukset: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.

Miinukset: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)

Miinukset: Arms rest are pretty small

Miinukset: They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude.

Plussat: Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)

Miinukset: I know this was a short flight but one tiny bag of pretzels is just not acceptable!

Plussat: The crew was friendly.

Miinukset: The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,

Plussat: Incredible staff. Super polite

Miinukset: Entertainment worked sporadically

Plussat: The crew was amazing and extremely helpful!

Miinukset: The food could have been better

Plussat: Crew was solicitous.

Miinukset: They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat.

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Plussat: Newer plane for this stretch.

Plussat: Modern airplane

Miinukset: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Plussat: Fast boarding

Miinukset: Slow in refuelling, got us delayed for 40-

Plussat: Everything works and quick to get to destination.

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Plussat: The crew were so friendly and helpful.

Miinukset: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.

Miinukset: All of our luggage was lost and did not arrive in Prague

Miinukset: Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next

Plussat: Seat, entertainment, food, plane

Miinukset: Crew attitude