Etsi halpoja lentoja kohteeseen Bosnia-Hertsegovina

Miinukset: More space on economy for long flights.

Plussat: The crew were so friendly and helpful.

Miinukset: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.

Miinukset: All of our luggage was lost and did not arrive in Prague

Plussat: Seat, entertainment, food, plane

Miinukset: Crew attitude

Plussat: Awful airline. Will never get tickets through you again.

Miinukset: Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours.

Miinukset: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Plussat: Seat was very comfortable and lots of leg room. Food was good.

Miinukset: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.

Miinukset: 1 hour delay for a 45 mm flight in a small airport. No explanations.

Plussat: Business class fare sitting in front roll Economy seat. This is my time experience in Business class sitting in Economy seat.

Miinukset: No business class is available only Economy class in the flight

Miinukset: Include baggage in you prices!!!

Plussat: Nothing

Miinukset: They lost our luggage and still haven’t returned it, after 2 days of no communication we found out that they hopefully will return it to us on wed. The 8th and we leave the 10th.....

Plussat: The price appears low, but does not include baggage fees

Miinukset: Check in was very late. Made making the plane a close call. Supposedly check in should start 2 hours ahead of flight. The baggage drop was not available until 1 hour before the flight. According to the rules baggage must be dropped 1 hour before the flight, but the counter was not open. I asked an employee what the issue was and received no meaningful answer.. I made the effort to prepay the baggage fees. Good thing or we would have missed the flight. Will never fly Croatian again

Plussat: The flight was delayed resulting in a bunch of us being delayed. They reimbursed us for the cost of the flight and accommodations. An American airline would NEVER do that

Plussat: Dubrovnik airport staff when they knew my problem

Miinukset: Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”

Plussat: Great

Plussat: The plane left on time.

Miinukset: The type of plane was very old, a de Havilland with propellers, extremely noisy and small.

Miinukset: I didn't make my flight due to long lines at passport check point and Croatia Air would not do anything about it. They are a terrible airline and I would not ever use them again or advice anybody else to use them. My bag was lost on my arrival to Zagreb due to the connection time of flights.

Plussat: Dubrovnik airport staff when they knew my problem

Miinukset: Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”

Plussat: Great service and friendly staff

Miinukset: NA

Miinukset: they have requested to pay for the luggage $ 100 extra for a single suite case. it supposed to be included into the airfare as it announced atthe time of sale. Will suspend the tranaction

Plussat: Nothing

Miinukset: They lost our luggage and still haven’t returned it, after 2 days of no communication we found out that they hopefully will return it to us on wed. The 8th and we leave the 10th.....

Miinukset: The boarding began with delay. The boarding call eas absent or hard to hear anyway. The boarding sign was on two places simultaneously, with vision obscured by the in-building wall pillar. Most passengers were sitting in the waiting area expecting the boarding call to be announced on that obvious gate, while they started boarding on another gate around the corner. And it was not Croatia Airlines staff, but some airport personnel. Before landing, flight attendants let some passenger have luggage on the floor in front of the seat in the exit row, which does nit comply with the safety standards. Likewise, some passengers were already using cellular signal before landing, which is another lack of precaution. It us true that flight attendants cannot see whether each and every passenger obeys safety measures, but they should better pass through the aisle and check it rather than grabbing their own seat so early, eapecially when the flight was only half-booked.

Plussat: The attitude and service was perfect and the timing was on the top.

Plussat: Business class fare sitting in front roll Economy seat. This is my time experience in Business class sitting in Economy seat.

Miinukset: No business class is available only Economy class in the flight

Plussat: Nothing stood out.

Miinukset: Being told to stand in a dark corner underneath a yellow “Departure Assistance” sign and not having anyone show up. We left after ten minutes as no “assistance” appeared to be forthcoming. Food was dry. No entertainment.

Miinukset: Was not aware I had to pay extra for the suitcase I checked.

Plussat: The price was reasonable

Miinukset: But did not include the baggage charge. We were required to go upstairs and find the AER desk, which was difficult to find. Then stood in line while one person, who was very slow, was responsible for helping 10 people. The process was very slow. If you paid cash the cost was 40 per bag plus 8 for use of a credit card. Don't understand why the baggage fee can't be paid at the check-in counter. Will not fly CRO again.

Plussat: direct flight from san diego, an excellent route!

Miinukset: food too salty; when person in front pushed seat back, it was uncomfortable & tight;

Miinukset: Left on the runway for hours

Miinukset: It was delayed by over two hours. They didn't tell us any information or keep us informed. The airport is tiny and no where near big enough for the number of flights they have. We had to sit on the ground for four hours while waiting for our flight.

Miinukset: The boarding began with delay. The boarding call eas absent or hard to hear anyway. The boarding sign was on two places simultaneously, with vision obscured by the in-building wall pillar. Most passengers were sitting in the waiting area expecting the boarding call to be announced on that obvious gate, while they started boarding on another gate around the corner. And it was not Croatia Airlines staff, but some airport personnel. Before landing, flight attendants let some passenger have luggage on the floor in front of the seat in the exit row, which does nit comply with the safety standards. Likewise, some passengers were already using cellular signal before landing, which is another lack of precaution. It us true that flight attendants cannot see whether each and every passenger obeys safety measures, but they should better pass through the aisle and check it rather than grabbing their own seat so early, eapecially when the flight was only half-booked.

Plussat: I slept the entire trip. But I did wake up for refreshments and cookies. It was a short flight. Overall the staff were pleasant. the plan was older so seating was a bit tight. We left on time and no issues during the flight.

Miinukset: New planes . More leg room.

Plussat: Every thing's was excellent

Miinukset: Boarding and flight very smooth. Great experience

Miinukset: making a stop in Dubrovnik and leaving the plane just so they can refuel it a nightmare. Layover in Zagreb on the way to Athens was really long On the way back from ATH to SPU, a depay of 2,5 hours happened...

Plussat: Seat comfy, crew great

Miinukset: My luggage was lost

Plussat: Helpful in many languages!

Miinukset: Hard to find luggage check in Charles de Gaulle airport. Nor Croatian Air’s fault. CdG has some hard-to-find features.

Plussat: Seat comfortable, crew welcoming and friendly

Miinukset: Noise reduction

Plussat: On time performance, professionalism of the staff, snacks even on a short haul flight, and a smooth sailing through quite a bit of weather en route

Miinukset: Would be great to add power outlets or usb charging options

Plussat: The attitude and service was perfect and the timing was on the top.

Plussat: Nothing

Miinukset: They lost our luggage and still haven’t returned it, after 2 days of no communication we found out that they hopefully will return it to us on wed. The 8th and we leave the 10th.....

Plussat: direct flight from san diego, an excellent route!

Miinukset: food too salty; when person in front pushed seat back, it was uncomfortable & tight;

Plussat: Nothing

Miinukset: If the bag can fit in the cabin even while a few kilograms l don’t see what the problem is

Miinukset: making a stop in Dubrovnik and leaving the plane just so they can refuel it a nightmare. Layover in Zagreb on the way to Athens was really long On the way back from ATH to SPU, a depay of 2,5 hours happened...

Plussat: But you get a glass of water!

Miinukset: 2.5 hours late. Wait for baggage in an empty airport and no one could care less.

Miinukset: Include baggage in you prices!!!