Etsi halpoja lentoja kohteeseen Toscana

Miinukset: Flight got delayed 30 minutes

Plussat: Very professional

Miinukset: Lost luggage

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Miinukset: Not being 1 hour late

Plussat: Entertainmet

Miinukset: Food and rounds for drinks

Plussat: Crew was awful. Grumpy and not friendly. They hate their customers especially children.

Miinukset: This was my worst experience on any Lufthansa flights. Worst ever!

Plussat: Nothing much to say. The crew was polite, kind and professional.

Miinukset: nothing.

Plussat: The crew was great! I was much more comfortable this trans-Atlantic flight coming home than when I flew over beginning my trip. The hot towels are always a special treat and the wide selection of free beverages. Thank you Lufthansa!

Miinukset: It was not noted that I had a gluten allergy even though I had requested special meals online. I had to ask the flight attendants during the first meal to bring me that option. After that, all was great! My personal entertainment screen was not working properly for about an hour in to my flight.

Miinukset: It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable.

Plussat: The crew was good. The plane was clean. The snacks provided were good.

Miinukset: The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something.

Miinukset: Boarding was a disaster that took an extra 30 min

Plussat: Really great

Miinukset: Need entertainment

Plussat: Good airline

Plussat: The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room.

Miinukset: Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected.

Plussat: Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus.

Miinukset: More room. Not losing our luggage at the end.

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: Crew was great and helpful despite oversight in my special meal.

Miinukset: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: Yes

Miinukset: Everything was good

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: Excellent crew, good food & movie selection.

Plussat: The crew were excellent and seats were comfy.

Miinukset: Headphones for the entertainment centre.could have been better. Sound quality not great.

Plussat: Onboard crew were nice and polite. Flight was on time (a rarity).

Miinukset: The boarding crew was rude and unpleasant, the plane was boiling hot.

Plussat: Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay.

Miinukset: Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.

Plussat: Nothing

Miinukset: Everything

Plussat: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona

Miinukset: Change management

Miinukset: Carry on policy is ridiculous

Miinukset: Everything was OK

Plussat: Crew were great

Miinukset: Refreshments

Plussat: Very professional

Miinukset: Lost luggage

Plussat: Excellent crew, good food & movie selection.

Plussat: nothing was good

Miinukset: Very rude and I think they are a group of racists.

Miinukset: Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it.

Plussat: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.

Miinukset: Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes.

Plussat: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Miinukset: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Plussat: Just as I expected. And I made my last connection easily.

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: Excellent crew, good food & movie selection.

Plussat: The crew

Miinukset: More support

Plussat: Everything except delay

Miinukset: Nil

Plussat: Fabulous service

Miinukset: Not a thing

Plussat: Nothing much to say. The crew was polite, kind and professional.

Miinukset: nothing.

Plussat: Slow service.

Miinukset: Better communication!

Plussat: Crew was great and helpful despite oversight in my special meal.

Miinukset: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Plussat: My flight was delayed four hours, so I missed my connection to Sofia and had to re-book for two connecting flights instead of one, which makes for a long, tiring trip.

Miinukset: I understand the delay due to weather conditions, but I wish I was rebooked for one, not two connecting flights. Now, instead of flying directly to Sofia from Frankfurt, I have to go to Munich first and then to Sofia, which makes my trip 9 hours longer

Plussat: Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!

Miinukset: It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in.

Plussat: Nothing

Miinukset: Everything

Plussat: Fabulous service

Miinukset: Not a thing

Plussat: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Miinukset: Food quality was not so good.

Plussat: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Miinukset: A queuing system would be better-it was a bit disorganised at Amsterdam!

Miinukset: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Plussat: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Miinukset: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Plussat: The food served was really good (bacalhau), and the crew very friendly.

Miinukset: The boarding in Lisbon was a total disaster: no control of lines, unprepared staff, very confusing and slow. The airplane was very uncomfortable: very small seats, almost no reclining of chairs, very warm inside. Horrible flight!

Miinukset: The airline staff closed the gate and would not let all passengers board, causing over 30 to have to be rebooked on flights the next day.

Plussat: Nice seat (I paid €48 euro for more legroom) and the food was decent and the movie selection good.

Miinukset: TAP's boarding procedure is a bit of a mess. We had to wait an extended period of time to board and no information was given. Also keep in mind you have to pay extra for luggage, which is a real deal-breaker when traveling for extended periods of time.

Plussat: Comfortable seats with nice pillow and blanket

Miinukset: Boarding was awkward and slow.

Plussat: Crew was business only.

Miinukset: More engaged crew. The

Plussat: Nothing, could not even board due to confusion over flights.

Miinukset: SAS couldn’t even help us when our flight was cancelled.

Plussat: Crew very friendly and helpful.

Miinukset: Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable.

Plussat: Terrible coordination between SAS and United Airlines. Two bags missing, could not find boarding pass of baby, despite us showing them on the SAS website their check in details!

Miinukset: Not losing our bags and delaying our boarding massively despite us having completed information in advance on SAS website. United Airlines inability to assign seating all the way through, throwing their hands in the air and blaming SAS, while SAS did exactly the same thing about United.

Plussat: Food and crew were good

Miinukset: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Plussat: New-ish aircraft

Miinukset: Prompt departure; better food/snacks.

Miinukset: Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it.

Plussat: The crew was friendly

Miinukset: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Miinukset: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Miinukset: If baggage claim was faster

Plussat: The in flight snack was surprisingly diverse and tasty.

Miinukset: We had to take a bus from the gate to the plane, which is fine. But we stood on the bus at the gate for 10 minutes after it was completely full before it finally drove to the plane. Then when we were just outside the plane we had to wait again for several minutes before they would let us off.

Plussat: The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous.

Miinukset: There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized.

Plussat: Food was ok

Miinukset: Worst accommodations for baggage on a international flight in my opinion.Pay for a bag is the best advice in my opinion this airline barley lets you bring anything with. Disgusting plane it was so dirty I took a shower after this flight and the amount of dust in the air was visible terrible

Plussat: Very friendly crew and on time with no problems.

Miinukset: Everything was OK

Plussat: Slow service.

Miinukset: Better communication!

Plussat: Friendly crew

Miinukset: Can’t think of anything