|Top-reitti||Pietari Pulkovon kansainvälinen lentoasema – Moskova Šeremetjevon kansainvälinen lentoasema|
|Top-lentokenttä||Moskova Šeremetjevon kansainvälinen lentoasema|
Miinukset: Not much. This airline hit all points of the travel experience with consistently high quality execution.
Plussat: The crew were really nice. The food was good too.
Plussat: Great service and clean.
Plussat: Timely, clean, friendly crew. Love this airline.
Plussat: Timely, clean, friendly crew.
Plussat: Everything's just fine
Plussat: Timely, clean, friendly efficient crew, food
Miinukset: Less pressure during boarding
Plussat: Probably, one of the best companies: punctual, polite and comfortable!
Plussat: Loved the flight and Aeroflot! Couldn’t be more punctual, the transfer is a breeze, very smiley and attentive crew and the food was soo tasty!
Miinukset: Passengers less rude
Plussat: Great crew, they were very nice. Food was good enough, could use more variety but i never had good food on any flight.
Plussat: Good service, lacking entertainment but it was a 3 hr flight so that's OK. friendly crew and clean.
Plussat: I requested a refund and haven't received it yet.
Miinukset: A refund
Miinukset: We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced.
Miinukset: 3 1/2 hours late!!!!!
Plussat: The crew was amazing indeed. Very polite and attentive. Hot food items were good. I like the slippers and the cover for eyes (to allow you to sleep) that the company offers. Audiobook selection was reasonable too (classics in 3 languages).
Miinukset: It was a 10-hour flight, and by the end of it, the restrooms were not as clean (even though the crew tried to maintain them). This is typical for these long flights - no solution.
Miinukset: Over the past year the cabin crews are not quite up to Aeroflot customary standards. The young ones seem to have not been trained well enough and seem tentative and not so enthusiastic, especially when the whole crew is working meals. The rest, however, are very professional and exude confidence.
Plussat: Crew was so nice and food was pretty decent
Plussat: Good service
Miinukset: The flight was 4 hours delayed!!!
Miinukset: If a person who checks in would not inform me that I have to seat next to bathroom
Plussat: The crew
Miinukset: Old seats Poor entertainment
Plussat: It was on time
Miinukset: Seats Food Entreatment
Plussat: The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!
Plussat: Crew was horrible! Rude! Boarding the worst I have ever had
Miinukset: I wish I could fly another company like delta or KLM or someone else. Aeroflot is the worst company ever
Plussat: Crew was courteous and helpful.
Miinukset: Seats are cramped a bit
Miinukset: Wider seats
Plussat: Good flight, thank you
Plussat: Crew, cleanliness
Miinukset: I did not see while purchasing that the tickets had “no luggage included” and was charged $100 per item at check-in.
Miinukset: Service and attitude
Miinukset: More space between the seats
Miinukset: More space between seats
Plussat: It was good
Plussat: the crew was good, seats - on the ok side of the regular economy class
Miinukset: there was no online check in available in Riga, which means i could not preselect a seat
Miinukset: the crew Moscow-Tomsk
Miinukset: С Праздником Ребята
Plussat: I did like the comfort and care about my qustions
Plussat: Great food, great movies. Great pilot and crew
Miinukset: Lots of children running in isle. But they did give them tools to help occupy them. Maybe a children play area.
Plussat: traveled with pets, took great care and they arrived safely
Plussat: Tooth paste and brush that airline gives out is amazing. Food is delicious
Miinukset: Best service and food
Always on time
Plussat: USB charger!!
Miinukset: Already perfect!
Plussat: The crew were very courteous and flight was early arriving in Riga!
Plussat: Evry thing but the dilay
Miinukset: If we arrive on time
Miinukset: Too many cabin luggage
Plussat: The meal was good with pretty rich menu.
The crew was very good.
Miinukset: The flight was delayed, we were taken to aircraft by bus by not convenient way.
Plussat: Late, I liked nothing.
Miinukset: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.
Miinukset: Old A330, entertainment system is very tired of this world
Plussat: It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines
Miinukset: Everything was good!
Plussat: The meals are always generous and pretty feeling, nice and knowledgeable crew
Miinukset: The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all
Plussat: The crew was good, helpful and attentive. Boarding was flawless.
Miinukset: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget.
Miinukset: The worst airline ever
Plussat: all perfect
Plussat: average crew.
very empty plane with not many passengers. Seats seem average
Plussat: Flat bed, updated aircraft.
Miinukset: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.
Plussat: Quick! Friendly! On time
Plussat: The crew
Miinukset: Food. Not enough vegetarian options