Etsi halvat lennot: Aeroflot

Worse and worse

Miinukset: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Plussat: the crew was very welcoming and always wanted to help.

Miinukset: my luggage didn't arrive

Delayed flight and a lost in transit bag

Miinukset: Flight was delayed and the airline lost my bag

Miinukset: Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late.

Delayed

Miinukset: Delayed for hours. Missed connecting flight. They rebooked for a flight half a day later. Horrible!

Plussat: A simple connecting flight turned into a complete joke!!! Somehow, despite flying Aeroflot all the way from Sofia to St Pete, the tickets sold to us were sold via Bulgaria Air, which meant we had to collect suitcases and re-check them at Moscow, all while we were not checked-in for the second leg!! LastMinute.Com is hands down the WORST travel website in the history of travel websites, as the above was not disclosed at any time. NEVER again will I even entertain booking via them.

Miinukset: LastMinuye.Com - the worst experience ever ... and now thankfully never again

Lost baggage, 2 hour delay

Plussat: Nothing, we were two hours delayed and my baggage was lost.

Miinukset: 2 hour delay and lost baggage

It was ok

Plussat: Just on time flight, good service from crew on board.

Miinukset: They do not offer liquor in an international flight. Long wait for baggage at SVO. Entertainment service has poor usability.

Miinukset: The luggage was left behind. After waiting fir a very long time fir the luggage, was informed it was not on the plane to Israel causing missing a train schedule. Many hours extra traveling due to this problem plus no belongings. Very frustrated

Late arrival crude cabin crew cheap food

Plussat: Flight is over. Dreading return

Miinukset: Vulgar rude cabin attendants. Careless ground crew baggage arrived broken dirty and scratched Bus to plane stuck behind a plane in the snow. Not safe and led to over an hour delay. Cheap airline.

Delayed four hours.

Plussat: Delayed four hours. Had to change planes and still wait more than an hour to take off.

Miinukset: Delayed four hours. Had to change planes and still wait more than an hour to take off.

Overall woth the choice, but horrid lack of leg room

Plussat: check in was fast There is free food free luggage one piece a head Blankets pillows slippers

Miinukset: Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever

Awful seat to Dubai

Plussat: Boarding was smooth

Miinukset: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Heavy delays at JFK

Plussat: Fast flight and smooth, little turbulence.

Miinukset: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.

AC didn't work - it was like in a sauna

Miinukset: AC didn't work - it was like in a sauna

Boarding

Miinukset: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!

If i don’t really have to, i will never choose Aeroflot.

Plussat: Good price for the tickets.

Miinukset: Worst airport i’ve been thru.

Miinukset: The food was really bad. Mushi pasta for every meal

Plussat: It was a nightmare

Miinukset: It was a nightmare

Miinukset: This is the second time I've been doing follow-up flights It's a nightmare you're not professional at all. It's my last flight with you You need to be ashamed you're not just wearing a card to sell I'm going to sue you You give a short follow-up flight. It is impossible to get the flight. You do not update the distance from gate D to gate F I got stuck in the field until the next day without the suitcase and all the people I had arranged with them in Shanghei I could not meet You should be ashamed

Miinukset: You give a short follow-up flight. It is impossible to get the flight. You do not update the distance from gate D to gate F I got stuck in the field until the next day without the suitcase and all the people I had arranged with them in Shanghei I could not meet You should be ashamed

Bad flight

Miinukset: The flight was delayed which didn’t allow enough time for a transfer. The crew was rude, apparently there is no alocohil served on this flights, even for purchase. You can buy some beer for 4 euros but nothing else. They didn’t turn on a/c so it was very hot as well. The choice of movies was horrible.

Aeroflot airlines terrible

Miinukset: Missed the connecting flight in Moscow because the airline does not allow enough connection time. There were 2 people at the transfer desk to accommodate this situation for at least 4 other flights. They made me check my bag for being overweight by .1 kilogram. I dont know if I will ever see it again and i have 2 more weeks of vacation.

I miss the fligth becous i came 18 min befor depertur insted of 20 min

Miinukset: I came 18 min befor depretur insted of 20 min & airflot didnt let me go on the plain becus of 2 stuped min " this is airflot polocy " thy told me "you have to be 20 min & mor befor deprtur " Shem on you airflot !!!!!!! I hade to spend mor 130£ &50 £ for hotel & wheit to next flight in morning

Old plane, old seats w/ even worse leg room.

Plussat: ?

Miinukset: Very uncomfortable seating. Only saving grace was I had two seats to myself. Not sure I would have kept my sanity and feelibgbib my legs if I had to share.