Etsi halvat lennot: Ural Airlines

Terrible service

Plussat: Nothing

Miinukset: Boarding started half an hour after the time we were supposed to leave. Crew on the plane fulfilled their duties unprofessionally, sometimes in a rude manner

Terrible

Miinukset: 7 hours late. Lost luggage

Miinukset: I had to pay extra $33 for excess baggage, because, as it turned out, my ticket only allowed, I qoute: "10K", while the boarding pass clearly stated 20 kg for the economy class.

Registration & boarding

Miinukset: The registration was 2 hours late. The boarding was late and the flight arrived 1 hour late. Up to the end the initial flight time was displayed: as the result, the most disciplined passangers had to rush through duty free with no time for buyuing anything, others took their time and the flight finally started 1 hour late. The worst flight I ever had. Регистрация началась за полчаса до вылета. Изначальное время вылета (12.00) не было снято с табло до самого конца, в результате часть пассажиров, будучи уверенными в своевременном вылете, пожертвовали временем в duty free и вынуждены были еще час в самолете ждать тех, кто решил все же совершить покупки. В результате рейс вылетел и прилетел с часовым опозданием. Отвратительно.

The don't speak English

Plussat: Price

Miinukset: They don't speake English and they told me you don't have booking, after long search they found my booking. Also they didn't put priority tag(Business class) on my bags. Flight delayed more than 1 hour.

Terrible flight

Plussat: Not much to say here. The peanuts were ok.

Miinukset: The smallest amount of leg room ever experienced on a commercial flight. Torn seats. Surly crew. Yuch!