Etsi halvat lennot välille Chicago O'Hare Intl - Suomi

Plussat: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"

Plussat: "Having social distance space to take a nap"
Miinukset: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."

Plussat: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Miinukset: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."

Plussat: "The crew was really nice and very attentive."

Plussat: "Food is delicious"
Miinukset: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"

Plussat: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Miinukset: "Free WiFi and Dancing boys"

Plussat: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Miinukset: "Seats were a little close, especially for a long flight, with meals."

Plussat: "The crew was great."
Miinukset: "Food wasn't that great."

Plussat: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Miinukset: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."

Plussat: "Very courteous, friendly, professional flight crew and gate crew."
Miinukset: "Nothing to mention...very pleased"

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"

Plussat: "seat was great"
Miinukset: "flight attendant should be nicer"

Plussat: "The crew was very friendly and helpful throughout the flight"
Miinukset: "The boarding process in Chicago wasn’t great. Zones were not used"

Plussat: "Plenty of room to move around"

Plussat: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Miinukset: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"

Miinukset: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"

Plussat: "Good food and good hospitality"

Miinukset: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."

Plussat: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Plussat: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Miinukset: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."

Plussat: "Food was great Seats were comfortable Everyone was super nice"

Plussat: "Courteous and friendly staff, on the plane and at the airports. Gave advice and directions when asked. Asked about time for food serving and said anytime you want something, come to the galley."
Miinukset: "A chorus of crying infants..."

Plussat: "Great service and crew"

Miinukset: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."

Plussat: "Good food. Great staff and service"
Miinukset: "I wish there was more seating room and unusually long waiting time for toilets."

Plussat: "Checkin crew was rude and was not at all respectful"
Miinukset: "Checkin crew was rude and was not at all respectful"

Miinukset: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."

Plussat: "Every thing is great."
Miinukset: "Food Seat great service"

Miinukset: "Delayed"

Plussat: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."

Plussat: "I have made more than 6 round trips on Qatar Airways for AMD-ORD-AMD in last 18 months and can not be happier!!"

Plussat: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Plussat: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "smooth and on time with efficient service."

Plussat: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Miinukset: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."

Plussat: "Hospitality, boarding process"
Miinukset: "Food was slightly undercooked (chicken). Should have better process to check for that"

Plussat: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Miinukset: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"

Miinukset: "Luggage items are missing."

Plussat: "It was excellent."
Miinukset: "It was excellent."

Miinukset: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."

Plussat: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Miinukset: "I was very pleased with my flight. I really have I complaints."

Plussat: "everything was as expected from a world-class in the travel world."
Miinukset: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."

Plussat: "Vegetarian food options"

Plussat: "The Chicago flight was more than hour late so had to miss my cincinnati connection. Had to wait for 4 hours at the airport to catch my next flight- making the long journey even longer. No priority lounge access provided to make up for the delay. Qatar never getting my business again."

Plussat: "Inflight services, food"
Miinukset: "Wheelchair services in India, person left in between and had to walk with pain in my foot for a distance."

Miinukset: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."

Plussat: "Everything"

Plussat: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
Miinukset: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"

Plussat: "amazing"
Miinukset: "nothing"

Miinukset: "Change the crew they were rude"

Plussat: "Convenience"

Plussat: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Miinukset: "The crew should have been there with the passengers"

Plussat: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Plussat: "Everything."
Miinukset: "Nothing."

Plussat: "Great food options, very tasty. Crew was attentive, polite and professional."

Plussat: "The food was amazing and the crew was great!"
Miinukset: "Boarding seemed a bit unorganized."

Miinukset: "Nice and smooth journey"

Plussat: "Nothing."
Miinukset: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Plussat: "The staff is very accommodating and the meals served on board were good."

Miinukset: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"

Plussat: "Service, flight and landing, exceptional!!!"
Miinukset: "No cons..."

Plussat: "Everything"

Plussat: "The flight was very accommodating. Everything from eye shades, tooth brush and slippers were provided. I took the red eye and slept the whole way."

Miinukset: "Boarding took a longer time than normal"

Plussat: "They take great care of their customers"

Miinukset: "Hi, Your company lost one of my check-in bags. I am in Bucharest now, still waiting for my bag. Nobody knows where my bag is. Please, help find it! Under Doinita M Toranzo's name, big red bag! under Thank you!"

Plussat: "service, no delays."

Plussat: "On title"

Plussat: "2nd time with Turkish Airlines; no concerns. Everything handled timely and professionally."

Plussat: "Easy check in"
Miinukset: "Please include sea food in your menu"

Miinukset: "Very limited selection of movies."

Plussat: "Entertainment"
Miinukset: "A bit disorganized in the beginning, but much better later on"

Plussat: "Comfortable but narrow seats."
Miinukset: "Entertainment system could do with more selection."

Plussat: "every think"

Plussat: "Nothing"
Miinukset: "Nothing"

Plussat: "Good personal movie choices"
Miinukset: "Taking a bus to plane"

Plussat: "The meals, items to make the trip relaxing like a toothbrush and slippers."
Miinukset: "That I accidentally left my sweatshirt :("

Miinukset: "Mi sa furat din bagajj !!!!!!!!"

Plussat: "Comfort"
Miinukset: "They lost one of our bags."

Plussat: "Best flight crews and food I know of"
Miinukset: "Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination."

Plussat: "Good food"

Miinukset: "Crew was slow to pick up trays."

Plussat: "The steward went out of his way to accommodate my special dietary request"

Plussat: "Food and service"

Plussat: "That was good every thing, thank you."
Miinukset: "Nathing wrong."

Plussat: "Everything was perfect"

Plussat: "Thats awesome"
Miinukset: "All personel it was good."

Miinukset: "The seat was hard for a long trip"

Plussat: "On time flight, Helpful crew and relaxing journey. Overall an amazing travelling experience from start to finish."

Plussat: "Not much"

Plussat: "Flying crew very helpful extremely nice."
Miinukset: "They charge me $170.00 without telling me! Very upsetting . People who check us in not helpful at all ( especially managers)"

Plussat: "Nothing whatsoever."
Miinukset: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."

Plussat: "I liked everything, from check in to the end of my trip!"
Miinukset: "Nothing to dislike!"

Plussat: "food was good"
Miinukset: "plane interior could be updated."

Miinukset: "My seat did not recline and was broken. I was not happy about this as it was a 10 hour flight, and could not get comfortable"

Plussat: "FOOD,, CREW ATTITUDE & TIMEING."
Miinukset: "AS BOVE"

Plussat: "Tv screen was like an iPad. Lots of choices and options. Food very good. Staff friendly"

Plussat: "The food was good and was served with professionalism.It was an excellent service no doubt."

Plussat: "Yes"
Miinukset: "Best airline"

Plussat: "Everything very excellent"

Plussat: "Absolutely nothing."
Miinukset: "Absolutely everything."

Plussat: "The best."

Plussat: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Miinukset: "Would prefer flying with partner United though. Think they offered a better service on board"

Miinukset: "All went well!"

Plussat: "My luggage never arrived in Munich"

Plussat: "On time, clean plane, good service."
Miinukset: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."

Plussat: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Fly is Ok"
Miinukset: "Fly is Ok"

Plussat: "Crew was excellent"
Miinukset: "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"

Miinukset: "Media screens were very unresponsive and we never did find music"

Plussat: "Very satisfied"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Was a very smooth trip."
Miinukset: "The seat rows were so crammed together, you could hardly get out of your row."

Miinukset: "boarding was late and slow, arrival at Frankfurt late"

Miinukset: "too cramped to get out of row to the isle."

Miinukset: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."

Plussat: "The entertainment was wonderful the staff was nice."
Miinukset: "CONSTANT ANXIETY!! Our flight to Chicago was delayed. By 2 hours. This normally is not a big deal but it caused us to miss our connecting flight from Munich to Bremen. Then our new flight with a later time to Bremen was cancelled 20 minutes prior to boarding with no more flights to this area. The service center helped us redirect another flight to Hamburg, Germany. We had to fly to Vienna and then to Hamburg. We made it to Vienna after a 40 minute delay however, this delay caused us to miss our connecting flight once again. We were placed on an early flight the next morning to Hamburg which was an easy flight. When we got to luggage in Hamburg we noticed our luggage was missing. Supposably still in Munich. We then missed this flight and missed out on valuable time with friends who live in Germany."

Plussat: "Very stable aircraft with attentive staff"

Plussat: "Great entertaining system"

Plussat: "Service was excellent. Amenities excellent. Food good. Entertainment system very good!"
Miinukset: "In business class the room for feet was too narrow. One of our seats had the metal framing in middle of my back bothersome."

Plussat: "Service"
Miinukset: "Tight space"

Plussat: "Toilet facilities"
Miinukset: "See above"

Plussat: "Everything was smooth"

Miinukset: "Sits are extremy tight"

Plussat: "Good pilots as usual new plane great service clean"
Miinukset: "Food could always get improvements"

Plussat: "By far the best flying experience in a long time..."

Miinukset: "Website is very difficult to navigate and use."

Miinukset: "Airline lost my luggage on the last leg of our trip."

Plussat: "Missed the connection"
Miinukset: "Felt helpless and frustrated."

Miinukset: "My luggage was lost"

Plussat: "we flew United"

Plussat: "Everything"

Plussat: "All good"
Miinukset: "No bad"

Plussat: "The crew was very nice. The hot towelettes before eating was very nice."
Miinukset: "Squished in the middle of a row. Unable to get up and get things out of my bag. Video screen not working. I had been looking forward to catching up on some movies ( rarely have time for to or movies usually) was disappointed to have no working screen on such a long flight. Did appreciate the effort to supply a gluten free meal, unfortunately someone added whole wheat crackers ( luckily still in wrapper ). The boarding area was mixed with people trying to get to New Jersey at the next gate making it very crowded and confusing, people found themselves in the wrong line."

Miinukset: "Seat headrest flaps were broken"

Plussat: "Everything was great on the flight! The food was good and we had a lot of drinks! The service is really good"

Plussat: "Awesome"

Plussat: "No problems. As could be expected. Would do again."

Plussat: "Twenty minutes early on arrival"
Miinukset: "Not necessarily a problem for others but very back of plane left no room to recline."

Plussat: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Miinukset: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"

Plussat: "Everything was good, on time and without problems"
Miinukset: "Chairs might have been more comfortable"

Miinukset: "We had to cancel our tickets due to passport issue. They could not find acceptable new tickets. Plus additional money to pag was too much"

Plussat: "The attendant who did help was fantastic! The ride was smooth."
Miinukset: "My 12 year-old had a screen that was not working and finally we got an attendant to help us out. But until then, I had attendants who were telling us to try things and then they'd leave and not come back to check up and follow through, which left us constantly trying to find someone...one time our call light was on for 20 minutes before anyone attended to us. In addition, the bathrooms were very dirty. The breakfast was a really bad muffin that I couldn't eat."

Plussat: "Overall, United in US gets a two rating. International flights get a four rating."

Miinukset: "Boarding process could have been smoother"

Plussat: "My bag was lost!"
Miinukset: "To have my bag delivered"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki"
Miinukset: "Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website..."

Miinukset: "2 hr delay"

Plussat: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Miinukset: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Well oiled service machine."
Miinukset: "None."

Plussat: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Miinukset: "There was no soap in the toilet..."

Miinukset: "Good airline teamed up with crappy American brings them down. Don't waste money!!"

Miinukset: "Unwashed pillow and blankets, stains on the pillow"

Miinukset: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "I liked that they said ...you need to wait for 5 hours for the decision to get you or not on the next flight...and how much it will cost you extra now after having a great night spent at the terminal."
Miinukset: "All that matters for Finnair is that the flight took off on time... If you make it or not....if you know where to go...why to worry! It is your problem now! We will charge you up to "current" price now!"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."

Plussat: "Food."
Miinukset: "No audio."

Plussat: "Check in staff at counter in Chicago was very friendly and saved my trip by safely keeping a critical document that I accidentally left behind on the counter. Really friendly and attentive flight attendants on the flight."
Miinukset: "Aging seats and interior of plane were showing badly and it downgraded the ambience of the flight."

Plussat: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Miinukset: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."

Plussat: "Friendly service, clean airplane, great food."
Miinukset: "No leg room in economy. Worse then United and American Airlines!"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Plussat: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Miinukset: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Plussat: "The plane was good, the flight time was nice, just 9.5 hours."
Miinukset: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."

Plussat: "Great customer service; food was good; excellent movie selection"
Miinukset: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Miinukset: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."

Plussat: "Finnair was every bit as good as the best European airlines I've used in the past. Compares favorably to British, KLM, Swissair, etc. Service was top notch, good food, entertainment, comfort, airport lounge, etc."

Plussat: "We didn't make it to Helsinki so I can't say anything good!"
Miinukset: "Justfly.com screwed up on our reservation and failed to properly ticket our lap child. This caused us to not make the flight! Justfly.com hasn't done anything to rectify this issue!"

Plussat: "It was very quick"
Miinukset: "Nothing"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "You have canceled my flight and you have just sent me an email."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Miinukset: "Crew wasn't attentive. Seats were small."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "Great service and great food."
Miinukset: "The long hours"

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"

Plussat: "We had a very reasonable fare that included two meals a glass of wine and movies. We weren't expecting any thing more than a plane ride. Thank you FinnAir."

Plussat: "IT WAS THE MOST ENJOYABLE BUSINESS CLASS FLIGHT I EVER HAD. THANKS FOR THE HOSPITALTY AND SERVICE."

Plussat: "The crew was friendly."
Miinukset: "The seats are cramped and the most uncomfortable I've ever sat on. An 8 hour red eye flight made it unbearable. The food is pretty terrible too. This is the last and only trip I'll be flying Finnair."

Plussat: "Hyvä ja helppo lento"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."

Miinukset: "More room. Not losing our luggage at the end."

Miinukset: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Plussat: "Clean and very good stewardesses"

Plussat: "On time travel. Check In Staff were kind and engaging."
Miinukset: "On flight staff were minimally attentive. Food was mediocre."

Plussat: "No problems. I was satisfied"

Miinukset: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."

Miinukset: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Plussat: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."

Plussat: "People were very kind. The food was terrific!"
Miinukset: "The entertainment system was slow."

Plussat: "Nothing"
Miinukset: "Cramped in a tiny seat behind someone well over 6’5 who kept slamming his seat back to get more room. We were later diverted for a person on the flight who had health issues all the way back to Canada when we were practically over Ireland. We flew back I believe an hour and a half back only to not have proper fuel equipment which took fueling forever and caused our crew to go past their duty day which made use get diverted again to Iceland for a new crew and even more gas. We were held on the plane for a total of 8 additional hours! We were never allowed to get off the plane, we were given very minimal food and drink the additional 8 hours, and when my girlfriend asked what was going on your information person in Copenhagen said they had no idea what was going on with my Flight and had no idea where it was."

Plussat: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Miinukset: "Boarding was a little scattered, but ok"

Plussat: "One crew member was particularly nice and personable."
Miinukset: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Plussat: "All went well !! On time friendly staff ."

Miinukset: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."

Plussat: "The flight attendants were very nice and on the cross continent part of our flight we had dinner and breakfast served. Lots of leg room."

Plussat: "Flight was on time and the crew was effcicient"
Miinukset: "My knees hit the sear in front of m before they recloined. No way to sleep."

Plussat: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Miinukset: "Nothing"

Plussat: "They gave us blankets and pillows. Each seat had its own entertainment system but it only worked with the earbuds given out by the crew and the controls were cumbersome to use."
Miinukset: "The plane was hot and stuffy the entire trip. There are no longer individual controls for air. It was so uncomfortable and we were hot a sweaty the whole flight. The crew said that there was nothing they could do about it."

Plussat: "We were eventually rebooked in the class we paid for."
Miinukset: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Miinukset: "Water and beer paying"

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "Upgraded 2 biz 4 reasonable $, everything great"

Plussat: "Everything was great"
Miinukset: "Nothing to mention"

Plussat: "Comfortable flight, friendly crew. Would fly again!"
Miinukset: "Food could have been better"

Miinukset: "I did not like my flight because ... I could not take it! I needed to change only one date (return) and was quoted $1300 for that one change. Getting a completely new ticket was cheaper, but not cheap. With such cost of even minor changes, next time I will look into booking directly with airlines, instead of Kayak; sorry to say that, as I really liked using your service."

Plussat: "Nothing at all"
Miinukset: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Plussat: "Excellent meal and very friendly staff."
Miinukset: "The cabin temperature seemed pretty warm."

Plussat: "Introduce meals even to economy class"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Miinukset: "Not enough room to work on laptop."

Plussat: "Easy flight, nice crew members, no issues had here"
Miinukset: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Plussat: "12 people got bumped!"

Plussat: "More room in normal seats and more comfortable. Newer and better screens than United too."
Miinukset: "Airplane food is almost never great, but it was edible."

Plussat: "Flights were on time. Crew was great."

Plussat: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Plussat: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Miinukset: "Like the sleek style but still wish there was a little more leg room"

Miinukset: "Miserable cramped seating ."

Miinukset: "1st class could not board because that area was not cleaned"

Plussat: "Overall, the flight was good. As always, I like SAS's service. Crew are friendly and accommodating."
Miinukset: "When waiting to board the flight, it was difficult to understand when different parts of the plane were boarding because of the soft volume of the loud speakers. All people could really hear was "boarding now", which created a bit of a rush of everyone. It would be helpful if there were an SAS representative to stand next to the line, to physically say to people, 'Okay, we are now only doing priority boarding. If you are priority boarding, please stand her. After that, if you are business class, please stand here. Everyone else, please wait, but know that we will start to board from the back of the plane. Thank you." This will to help guide people BEFORE the ticket check."

Miinukset: "Charging for second beverage. Losing our bag and not getting it to us for the duration of our travels, despite repeated promises to do so."

Plussat: "Free upgrade to SAS Plus, what's not to like!"

Plussat: "The Plus Seating was really good"

Plussat: "Entertainment options great, crew very helpful"
Miinukset: "The gate switched last minute. The crew was late, as the reason for the delay"

Plussat: "Lucky is the passenger to get onboard a new SAS plane! Cleanliness aside. The built in phone chargers to the tele is genius. Nice to land fully charged!"
Miinukset: "I didn't like that they interrupted programming to announce they were walking on board shopping through the cabins. They did this twice! Really unnecessary!"

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "On time flights. Very friendly personnel"

Plussat: "Clean airplane, good food and good customer service from check in to landing."

Plussat: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."