Etsi halvat lennot reitille Illinois $[81-Suomeen

Plussat: "amazing"
Miinukset: "nothing"

Miinukset: "Change the crew they were rude"

Plussat: "Convenience"

Plussat: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Miinukset: "The crew should have been there with the passengers"

Plussat: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Plussat: "Everything."
Miinukset: "Nothing."

Plussat: "Great food options, very tasty. Crew was attentive, polite and professional."

Plussat: "The food was amazing and the crew was great!"
Miinukset: "Boarding seemed a bit unorganized."

Miinukset: "Nice and smooth journey"

Plussat: "Nothing."
Miinukset: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Plussat: "The staff is very accommodating and the meals served on board were good."

Miinukset: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"

Plussat: "Service, flight and landing, exceptional!!!"
Miinukset: "No cons..."

Plussat: "Everything"

Plussat: "The flight was very accommodating. Everything from eye shades, tooth brush and slippers were provided. I took the red eye and slept the whole way."

Miinukset: "Boarding took a longer time than normal"

Plussat: "They take great care of their customers"

Miinukset: "Hi, Your company lost one of my check-in bags. I am in Bucharest now, still waiting for my bag. Nobody knows where my bag is. Please, help find it! Under Doinita M Toranzo's name, big red bag! under Thank you!"

Plussat: "service, no delays."

Plussat: "On title"

Plussat: "2nd time with Turkish Airlines; no concerns. Everything handled timely and professionally."

Plussat: "Easy check in"
Miinukset: "Please include sea food in your menu"

Miinukset: "Very limited selection of movies."

Plussat: "Entertainment"
Miinukset: "A bit disorganized in the beginning, but much better later on"

Plussat: "Comfortable but narrow seats."
Miinukset: "Entertainment system could do with more selection."

Plussat: "every think"

Plussat: "Nothing"
Miinukset: "Nothing"

Plussat: "Good personal movie choices"
Miinukset: "Taking a bus to plane"

Plussat: "The meals, items to make the trip relaxing like a toothbrush and slippers."
Miinukset: "That I accidentally left my sweatshirt :("

Miinukset: "Mi sa furat din bagajj !!!!!!!!"

Plussat: "Food was relatively good."

Plussat: "Comfort"
Miinukset: "They lost one of our bags."

Plussat: "Best flight crews and food I know of"
Miinukset: "Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination."

Plussat: "Good food"

Miinukset: "Crew was slow to pick up trays."

Plussat: "The steward went out of his way to accommodate my special dietary request"

Plussat: "Food and service"

Plussat: "That was good every thing, thank you."
Miinukset: "Nathing wrong."

Plussat: "Everything was perfect"

Plussat: "Thats awesome"
Miinukset: "All personel it was good."

Miinukset: "The seat was hard for a long trip"

Plussat: "On time flight, Helpful crew and relaxing journey. Overall an amazing travelling experience from start to finish."

Plussat: "Not much"

Plussat: "Flying crew very helpful extremely nice."
Miinukset: "They charge me $170.00 without telling me! Very upsetting . People who check us in not helpful at all ( especially managers)"

Plussat: "Nothing whatsoever."
Miinukset: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."

Plussat: "I liked everything, from check in to the end of my trip!"
Miinukset: "Nothing to dislike!"

Plussat: "food was good"
Miinukset: "plane interior could be updated."

Miinukset: "My seat did not recline and was broken. I was not happy about this as it was a 10 hour flight, and could not get comfortable"

Plussat: "FOOD,, CREW ATTITUDE & TIMEING."
Miinukset: "AS BOVE"

Plussat: "Amazing crew"
Miinukset: "I had booked a window seat, the when I went to board, it was changed to an isle seat. I find that I dislike the sole due to the rudeness of people in general and I kept getting hit with purses and such from passing passengers."

Miinukset: "The food service on the 3 hour leg but we knew that ahead of time so..."

Plussat: "The crew was amazing and seats were comfortable"
Miinukset: "Nothing"

Plussat: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"

Plussat: "Entertainment was good and there was a choice of food."
Miinukset: "The crew sucked."

Plussat: "Nothing"
Miinukset: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Miinukset: "More leg room and seat width. I don’t like having other passengers pressed against me."

Plussat: "Crew was nice"
Miinukset: "It would have been better if the flight wasn’t 3 hours late."

Plussat: "Friendly crew"
Miinukset: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."

Miinukset: "I’m tired of Delta gate agents “requiring” those in Main cabin 3 gate checking bags!! Both legs of the trip it came to a point they said it’s mandatory to gate check all remaining bags. We get on board and there’s plenty of overhead space. Even a flight attendant mentioned how empty the bins were!"

Plussat: "Everything was on time & organized"
Miinukset: "I had to download that Gogo app to watch a move. That sucked"

Miinukset: "Missed my connecting flight due to previous flight being delayed."

Plussat: "The website delivered everything I needed."
Miinukset: "More discounts for frequent users."

Miinukset: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"

Miinukset: "Flight was 20 minutes delayed"

Plussat: "Efficient, cheerful crew"
Miinukset: "Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes."

Miinukset: "Delayed"

Miinukset: "At least one hour late"

Plussat: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."

Plussat: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"

Plussat: "Attentive and friendly crew, great entertainment system"
Miinukset: "Flight left late due to problem with cleaning crew, seats are uncomfortable, snacks were stale."

Plussat: "Arrived"
Miinukset: "Delta changed our seat assignment and our seats sucked"

Plussat: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Miinukset: "I liked everything"

Plussat: "The crew at the airport was very courteous and helpful."
Miinukset: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."

Plussat: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Miinukset: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Plussat: "People were great"
Miinukset: "Air vents and the side of aircraft felt like it was loose and falling off."

Plussat: "The workers."
Miinukset: "The selection on an incorrect plane that didn't fit the docking port"

Plussat: "Was in exit row & most sandwiches were no longer available. Poor planning since there were 15 more rows after me. Snacks& nuts were only other choices for 3 hr flight. Flight attendants couldn’t care less."

Plussat: "Easy boarding and helpful crew (despite the rain as we walked to the plane)."
Miinukset: "No entertainment options on board. All Delta planes should have the TV monitors and radio."

Miinukset: "Seats are not working well. This is not the first time I had this kind of problem. Appears very old and no maintenance. Regards Jackson"

Plussat: "On time arrival"
Miinukset: "Nothing"

Plussat: "Delta seats are comfortable and media ststem is good."
Miinukset: "Flight was late and the staff wasn't kind Neither at JFK gate neither on both flights. Looks like they are doing you a favor to listen to you when you ask them something."

Plussat: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"

Plussat: "Funny people at the gate, all was smooth and on time"
Miinukset: "It was too hot in the cabin, which is unusual (usually, I freeze)"

Plussat: "Plenty of room, on time"

Plussat: "Free lunch and free entertainment, who could ask for anything more."

Plussat: "Charging stations and in-flight texting."
Miinukset: "The pretzels were oily and nasty"

Plussat: "Entertainment is pretty good on Delta."
Miinukset: "They were delayed and we almost missed our connecting flight."

Plussat: "Larger seats"
Miinukset: "The seats are too small."

Plussat: "Great experiencing getting on and off the plane"
Miinukset: "Nothing"

Plussat: "Had a great experience on my flight. All on time, and connections were great."

Plussat: "the crew was nice"
Miinukset: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"

Miinukset: "Double booked my seat. Lost my bag."

Plussat: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Miinukset: "Very tightly packed; minimal comfort for the flight."

Miinukset: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

Miinukset: "Was not on it due to cancellation. Was on an Aeromexico flight without Delta emenities. Was very disappointing. Was not offered an upgrade and had a long layover in Mexico City"

Miinukset: "Delayed 12 hours"

Miinukset: "Flight got cancelled"

Plussat: "The crew was nice"
Miinukset: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."

Plussat: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Miinukset: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."

Plussat: "The food was good and was served with professionalism.It was an excellent service no doubt."

Plussat: "Yes"
Miinukset: "Best airline"

Plussat: "Everything very excellent"

Plussat: "Absolutely nothing."
Miinukset: "Absolutely everything."

Plussat: "The best."

Plussat: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Miinukset: "Would prefer flying with partner United though. Think they offered a better service on board"

Miinukset: "All went well!"

Plussat: "My luggage never arrived in Munich"

Plussat: "On time, clean plane, good service."
Miinukset: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."

Plussat: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Fly is Ok"
Miinukset: "Fly is Ok"

Plussat: "Crew was excellent"
Miinukset: "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"

Miinukset: "Media screens were very unresponsive and we never did find music"

Plussat: "Very satisfied"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Was a very smooth trip."
Miinukset: "The seat rows were so crammed together, you could hardly get out of your row."

Miinukset: "boarding was late and slow, arrival at Frankfurt late"

Miinukset: "too cramped to get out of row to the isle."

Miinukset: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."

Plussat: "The entertainment was wonderful the staff was nice."
Miinukset: "CONSTANT ANXIETY!! Our flight to Chicago was delayed. By 2 hours. This normally is not a big deal but it caused us to miss our connecting flight from Munich to Bremen. Then our new flight with a later time to Bremen was cancelled 20 minutes prior to boarding with no more flights to this area. The service center helped us redirect another flight to Hamburg, Germany. We had to fly to Vienna and then to Hamburg. We made it to Vienna after a 40 minute delay however, this delay caused us to miss our connecting flight once again. We were placed on an early flight the next morning to Hamburg which was an easy flight. When we got to luggage in Hamburg we noticed our luggage was missing. Supposably still in Munich. We then missed this flight and missed out on valuable time with friends who live in Germany."

Plussat: "Very stable aircraft with attentive staff"

Plussat: "Great entertaining system"

Plussat: "Service was excellent. Amenities excellent. Food good. Entertainment system very good!"
Miinukset: "In business class the room for feet was too narrow. One of our seats had the metal framing in middle of my back bothersome."

Plussat: "Service"
Miinukset: "Tight space"

Plussat: "Toilet facilities"
Miinukset: "See above"

Plussat: "Everything was smooth"

Miinukset: "Sits are extremy tight"

Plussat: "Good pilots as usual new plane great service clean"
Miinukset: "Food could always get improvements"

Plussat: "Service, etc was great"
Miinukset: "There was so little leg room on the transatlantic fight that I could not even cross my legs in front of me. And I am a petite woman. My poor husband (thin and tall) could barely fit in his seat"

Plussat: "By far the best flying experience in a long time..."

Miinukset: "Website is very difficult to navigate and use."

Miinukset: "Airline lost my luggage on the last leg of our trip."

Plussat: "Missed the connection"
Miinukset: "Felt helpless and frustrated."

Miinukset: "My luggage was lost"

Plussat: "we flew United"

Plussat: "Everything"

Plussat: "All good"
Miinukset: "No bad"

Plussat: "The crew was very nice. The hot towelettes before eating was very nice."
Miinukset: "Squished in the middle of a row. Unable to get up and get things out of my bag. Video screen not working. I had been looking forward to catching up on some movies ( rarely have time for to or movies usually) was disappointed to have no working screen on such a long flight. Did appreciate the effort to supply a gluten free meal, unfortunately someone added whole wheat crackers ( luckily still in wrapper ). The boarding area was mixed with people trying to get to New Jersey at the next gate making it very crowded and confusing, people found themselves in the wrong line."

Miinukset: "Seat headrest flaps were broken"

Plussat: "Everything was great on the flight! The food was good and we had a lot of drinks! The service is really good"

Plussat: "Awesome"

Plussat: "No problems. As could be expected. Would do again."

Plussat: "Twenty minutes early on arrival"
Miinukset: "Not necessarily a problem for others but very back of plane left no room to recline."

Plussat: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Miinukset: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"

Plussat: "Everything was good, on time and without problems"
Miinukset: "Chairs might have been more comfortable"

Miinukset: "We had to cancel our tickets due to passport issue. They could not find acceptable new tickets. Plus additional money to pag was too much"

Plussat: "The attendant who did help was fantastic! The ride was smooth."
Miinukset: "My 12 year-old had a screen that was not working and finally we got an attendant to help us out. But until then, I had attendants who were telling us to try things and then they'd leave and not come back to check up and follow through, which left us constantly trying to find someone...one time our call light was on for 20 minutes before anyone attended to us. In addition, the bathrooms were very dirty. The breakfast was a really bad muffin that I couldn't eat."

Plussat: "Comfort"
Miinukset: "Internet"

Plussat: "Crew were excellent"
Miinukset: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Plussat: "Impressive service... amazing crew, very friendly and professional"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Excellent crew, good food & movie selection."

Plussat: "very nice crew"
Miinukset: "my bagfage was lost"

Plussat: "Comfortable seat, great crew."
Miinukset: "Flight delayed, no USB port and no entertainment"

Plussat: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Miinukset: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Miinukset: "Boarding was very slow."

Plussat: "Service is awesome. Food is great."
Miinukset: "People with short connection are affected by the 15 to 25 minutes delay."

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plussat: "Nothing!"
Miinukset: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "I slept pretty much the whole time"

Miinukset: "You are almost always late!"

Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Miinukset: "We did not get two of baggage at the destination."

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Miinukset: "Food"

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Plussat: "Very friendly staff"

Plussat: "In flight food was enjoyable"

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plussat: "Comfort economy well worth the extra."

Miinukset: "OLD plane without comfort or entertainment"

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Plussat: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Miinukset: "The seats in economy were a little too small for a 12 hour flight"

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Very good flight, excellent service and good food."

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "The crew was very nice and helpful."
Miinukset: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Plussat: "We love the flight all the way"

Miinukset: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Plussat: "Captain was updating us with the delay status."
Miinukset: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Plussat: "In general, it was ok"
Miinukset: "Yet again it was flight delay from KLM side."

Miinukset: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Plussat: "Great food and movies."
Miinukset: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."

Miinukset: "More room. Not losing our luggage at the end."

Miinukset: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Plussat: "Clean and very good stewardesses"

Plussat: "On time travel. Check In Staff were kind and engaging."
Miinukset: "On flight staff were minimally attentive. Food was mediocre."

Plussat: "No problems. I was satisfied"

Miinukset: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."

Miinukset: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Plussat: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."

Plussat: "People were very kind. The food was terrific!"
Miinukset: "The entertainment system was slow."

Plussat: "Nothing"
Miinukset: "Cramped in a tiny seat behind someone well over 6’5 who kept slamming his seat back to get more room. We were later diverted for a person on the flight who had health issues all the way back to Canada when we were practically over Ireland. We flew back I believe an hour and a half back only to not have proper fuel equipment which took fueling forever and caused our crew to go past their duty day which made use get diverted again to Iceland for a new crew and even more gas. We were held on the plane for a total of 8 additional hours! We were never allowed to get off the plane, we were given very minimal food and drink the additional 8 hours, and when my girlfriend asked what was going on your information person in Copenhagen said they had no idea what was going on with my Flight and had no idea where it was."

Plussat: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Miinukset: "Boarding was a little scattered, but ok"

Plussat: "One crew member was particularly nice and personable."
Miinukset: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Plussat: "All went well !! On time friendly staff ."

Miinukset: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."

Plussat: "The flight attendants were very nice and on the cross continent part of our flight we had dinner and breakfast served. Lots of leg room."

Plussat: "Flight was on time and the crew was effcicient"
Miinukset: "My knees hit the sear in front of m before they recloined. No way to sleep."

Plussat: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Miinukset: "Nothing"

Plussat: "They gave us blankets and pillows. Each seat had its own entertainment system but it only worked with the earbuds given out by the crew and the controls were cumbersome to use."
Miinukset: "The plane was hot and stuffy the entire trip. There are no longer individual controls for air. It was so uncomfortable and we were hot a sweaty the whole flight. The crew said that there was nothing they could do about it."

Plussat: "We were eventually rebooked in the class we paid for."
Miinukset: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Miinukset: "Water and beer paying"

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "Upgraded 2 biz 4 reasonable $, everything great"

Plussat: "Everything was great"
Miinukset: "Nothing to mention"

Plussat: "Comfortable flight, friendly crew. Would fly again!"
Miinukset: "Food could have been better"

Miinukset: "I did not like my flight because ... I could not take it! I needed to change only one date (return) and was quoted $1300 for that one change. Getting a completely new ticket was cheaper, but not cheap. With such cost of even minor changes, next time I will look into booking directly with airlines, instead of Kayak; sorry to say that, as I really liked using your service."

Plussat: "Nothing at all"
Miinukset: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Plussat: "Excellent meal and very friendly staff."
Miinukset: "The cabin temperature seemed pretty warm."

Plussat: "Introduce meals even to economy class"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Miinukset: "Not enough room to work on laptop."

Plussat: "Easy flight, nice crew members, no issues had here"
Miinukset: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Plussat: "12 people got bumped!"

Plussat: "More room in normal seats and more comfortable. Newer and better screens than United too."
Miinukset: "Airplane food is almost never great, but it was edible."

Plussat: "Flights were on time. Crew was great."

Plussat: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Plussat: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Miinukset: "Like the sleek style but still wish there was a little more leg room"

Miinukset: "Miserable cramped seating ."

Miinukset: "1st class could not board because that area was not cleaned"

Plussat: "Overall, the flight was good. As always, I like SAS's service. Crew are friendly and accommodating."
Miinukset: "When waiting to board the flight, it was difficult to understand when different parts of the plane were boarding because of the soft volume of the loud speakers. All people could really hear was "boarding now", which created a bit of a rush of everyone. It would be helpful if there were an SAS representative to stand next to the line, to physically say to people, 'Okay, we are now only doing priority boarding. If you are priority boarding, please stand her. After that, if you are business class, please stand here. Everyone else, please wait, but know that we will start to board from the back of the plane. Thank you." This will to help guide people BEFORE the ticket check."

Miinukset: "Charging for second beverage. Losing our bag and not getting it to us for the duration of our travels, despite repeated promises to do so."

Plussat: "Free upgrade to SAS Plus, what's not to like!"

Plussat: "The Plus Seating was really good"

Plussat: "Entertainment options great, crew very helpful"
Miinukset: "The gate switched last minute. The crew was late, as the reason for the delay"

Plussat: "Lucky is the passenger to get onboard a new SAS plane! Cleanliness aside. The built in phone chargers to the tele is genius. Nice to land fully charged!"
Miinukset: "I didn't like that they interrupted programming to announce they were walking on board shopping through the cabins. They did this twice! Really unnecessary!"

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "On time flights. Very friendly personnel"

Plussat: "Clean airplane, good food and good customer service from check in to landing."

Plussat: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."