Etsi halvat lennot reitille Espanjasta $[31873-Rovaniemelle

"It was a small Regional plane. Not much to expect"

"liian kylmä"

Plussat: "Nothing"
Miinukset: "Snack and some complimentary wifi or entertainment"

Miinukset: "I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket."

Plussat: "at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped."
Miinukset: "Food a bit bland and uninspired"

Plussat: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Miinukset: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"

Miinukset: "Things were very scratched"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Miinukset: "2 hr delay"

Plussat: "Crew was nice and helpful"

Plussat: "Seat, new plane, service"
Miinukset: "Amenity Kit could be improved, food was very good but could add more appetizer choices."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Miinukset: "food"

Miinukset: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."

Plussat: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Miinukset: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Miinukset: "Crew wasn't attentive. Seats were small."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "It was a short plane ride that was pleasant."

Miinukset: "I don't understand when a reason for flight delay is no aircraft. Wasn't it a scheduled flight? The €8 voucher is only enough to buy one glass of juice."

Miinukset: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."

Plussat: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Miinukset: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."

Plussat: "Hyvä ja helppo lento"

Plussat: "Good food, two hot meals."
Miinukset: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Miinukset: "PLANE DID NOT ARRIVE ON TIME AND OUR DEPARTURE DELAYED , WE PLANNED ENOUGH TIME FOR TRANSIT AT HELSINKI FOR TOKYO BUT WE HAVE TO RUN TO THE GATE"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Miinukset: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."

Plussat: "Friendly staff"
Miinukset: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."

Plussat: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Miinukset: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."

Plussat: "The flight attendant ruined my trip and experience3 with this airline."
Miinukset: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."

Plussat: "crew was friendly and courteous"
Miinukset: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Plussat: "Empty seat next to me! Excellent crew services! Clean bathrooms!"

Plussat: "The options for music and movies were good, but the poor service provided, at check-in and on board, outweighed any benefit we received from the entertainment."
Miinukset: "The crew at Barcelona Airport, especially "Javier" (he refused to give his last name or show his badge - he had it turned around) was very rude and unhelpful. We had to go to another desk person to help us who was a bit more polite. The Finnair Customer Service telephone service was completely unhelpful even though this was booked as a Finnair Flight. The crew on board was ok, at best. The food was the poorest we had in both flights we took (we travelled from Barcelona to JFK, New York, and from JFK to YVR, Vancouver). We were most pleased with our flight from New York to Vancouver, with Cathay Pacific, who, by comparison, had very helpful and pleasant staff both at the JFK Airport and on board."

Plussat: "On time, good movies, good service."

"Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip."

"Always exceptional service"

Plussat: "Take off and landing"
Miinukset: "Layover time"

Plussat: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Miinukset: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Miinukset: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Miinukset: "New variety of food"

Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Plussat: "Amazing crew and on time flight"
Miinukset: "None"

Plussat: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Miinukset: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Plussat: "The crew was amazing and extremely helpful!"
Miinukset: "The food could have been better"

Miinukset: "Plane is old and entertainment facilities are no longer appropriate"

Plussat: "On time, no hassle."

Plussat: "Yes"
Miinukset: "Everything very good"

Plussat: "Tight seat, was moved out of exit row because of my age"
Miinukset: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Plussat: "Food"
Miinukset: "Entertainment"

Plussat: "The crew was friendly and always came around with water."
Miinukset: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Miinukset: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Plussat: "Fantastic Crew!"
Miinukset: "Seats are comfortable but tight."

Miinukset: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Plussat: "Food was ok."
Miinukset: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Miinukset: "The fligh Washington delay more than a hour"

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "Cheap ticket"
Miinukset: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Plussat: "Great service"

Plussat: "The only thing that I like about the flight was that it was easy to boarding"
Miinukset: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."

Miinukset: "Flight was delayed by 1h30min, so we arrived very late"

Plussat: "If the flight would have leave in time we would receive our luggage in time"

Plussat: "That flight have been short"
Miinukset: "Fly attendants have been in hurry when they served snack"

Plussat: "The crew were nice."
Miinukset: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Plussat: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Plussat: "Arriving safely."
Miinukset: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Plussat: "Flight attendant was very nice."
Miinukset: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Plussat: "La entrada"
Miinukset: "El resto de cosas"

Plussat: "Nothing."
Miinukset: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Plussat: "The inflight service"
Miinukset: "The 3 hours delay"

Plussat: "Crew was nice and responsive"
Miinukset: "The overall experience is regular at best"

Plussat: "Friendly staff"
Miinukset: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Plussat: "Efficient on and off Staff polite and helpful"

Plussat: "Great people"
Miinukset: "It was an hour late"

Miinukset: "Clean. Courtesy of staff on plane."

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plussat: "Seats were comfortable with good recline. Food was good, but not excellent."
Miinukset: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Miinukset: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Plussat: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Miinukset: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Miinukset: "Delay over an hour"

Miinukset: "Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!"

Plussat: "Crew was friendly and efficient."
Miinukset: "Seats were pretty uncomfortable."

Plussat: "The flight attendants were nice."
Miinukset: "Flight entertainment, more leg space, more aisle space (people kept bumping into me while I was sleeping), free drinks (at least free water service)."

Miinukset: "Boarding was an absolute mess, nobody knew where to go, lines in all directions, hours long. Then there were delays from loading luggage. Then they ran out of food on the plane."

Miinukset: "Uninterested clue. Poor communication regarding delay. NEVER AGAIN."

Miinukset: "Third party reservations should include automatic baggage transfer, I will think twice before using KAYAK again for this reason. There should be a cash payment option for food onboard. Even if dinner has not been ordered, a minimum should be offered in a selection of snacks and drinks"

Plussat: "Good legroom"
Miinukset: "Flight was delayed by over an hour"

Plussat: "機材が新しい"
Miinukset: "遅延しないで到着して欲しかった"

Miinukset: "Horrible check in!!!! Came theee hours before my flight and they were so slow that we had to wait an hour for passengers that still didn’t pass security because they only had two people doing check in,. Also I had to bags to check in and I had to pay 200$ Per bag because I didn’t check in online!"

Plussat: "Nothing much"
Miinukset: "No food served No drinks served Rude crew Entertainment system didn’t work"

Plussat: "Price, new aircraft, good crew"
Miinukset: "Long layover, connecting flight was delayed over an hour without any explanation"

Plussat: "Low fares, took away things like snacks and drinks which we were super okay with!"
Miinukset: "None"

Plussat: "Great flight crew"
Miinukset: "The unpalatable airline food"

Plussat: "Good value. Mostly new planes."
Miinukset: "For being new planes, they're already a bit dirty and run down."

Plussat: "Very comfortable at very reasonable cost, friendly, attentive staff"

Miinukset: "My biggest concern was the service onboard. We experienced a flight with the systems for orders for snacks and drinks etc. down. We waited almost 2 hours to receive a bottle of water and headphones, as the system made it look like the items were delivered when they were not. The staff was clearly confused and stressed, and we had to call for attention 2 times to talk to someone who looked at our order and told us the system wasn't working. Two hours after the order we got our merchandise, still charged at full price."

Plussat: "The staff was nice and friendly."
Miinukset: "I did not receive any communication regarding the flight delay. I made it to the airport 2.5 hours before the flight to be safe and was told upon check-in that the flight was delayed for 3 hours, which then became 4 hours. I did not receive any communication from the airline. There were no explanations as to why our flight was delayed. Also, we were given 12 euro food voucher for each passenger. There was only one cafe in the area after security check and they did not accept the food voucher for actual food. They would only redeem our food vouchers for water, juice, sodas, desserts and, for some reason, only tuna sandwiches. A lot of passengers were visibly upset because the cafe only had one person on staff, the line was over an hour to order and then we were told it was not redeemable for sandwiches, salads, beer or wine. Also, the boarding process was chaotic and they did a poor job communicating which sections they were boarding and people started to form multiple lines. The in flight entertainment was pretty bad. Movies were very limited compare to other airlines. Overall, the whole experience was disastrous. I don't think I will be flying Norwegian again. I would rather pay a bit more for better service."

Plussat: "Expedited service. Arrived early. Great onboard staff service."
Miinukset: "Small screens for media viewing."

Plussat: "Comfortable seats. Friendly crew"
Miinukset: "Skagan wrap was slimy and terrible"

Plussat: "Nothing"
Miinukset: "Worst air line I had in my life. Money oriented totally. Just try to sale you food and water. They even not give customer a cup of water/drink or peanut. Nothing. Blanket is for sale also. Not even provide a ear phone plug. Crew is very unfriendly. Hardly see crews except when they come out to sale. Toilet is smelly."

Plussat: "Comfortable seats."
Miinukset: "I checked 1bag. They lost it. They can’t find it. That’s spoiling the trip."

Plussat: "same as above"
Miinukset: "same as above"

Plussat: "Worst ever. Never recommend to anyone."

Plussat: "Nice and ckean airplane. Smooth travel"
Miinukset: "We didn't know our 11 hour flight didn't have food. And then when we try to order food, on the menu it's all just sandwiches. There's no option for hot food."

Plussat: "Good seats, nice lighting, great air"
Miinukset: "FREEZING cold and very hard to sleep as a result, even with a purchased blanket"

Miinukset: "Charged for being slightly over luggage weight. Delayed by over an hour"

Plussat: "The price was good for a round trip flight. The movie options are good as well. The crew was okay. This was a full flight and no one went above and beyond for guest service but no one was rude."
Miinukset: "The boarding process was extremely disorganized. The original time to take off was 3:30 (15:30) we didn’t take off until 4:45. It took 45 minuets to board the plane. Everything on this flight you have to pay individually. This is an 11h 30 m flight and bags are not included and a meal is not included. Even a small bottle of water, or coffe or juice will cost you $3.00"

Miinukset: "I've been traveling to Europe and back for 40 years+. This is the first time I have ever had to weigh in my pocketbook along with my carry-on bag - that's outrageous!!! I realize that you are a discount carrier, and one has to pay for luggage, but this is ridiculous!!! You go to the extreme, and a women's pocketbook should not have to be added to the scale along with any other carry-on bags for a total weight of 10 Kil. That's extreme and very miserly in my opinion and not a positive refection on your airline!"

Plussat: "Seats were comfortable"
Miinukset: "Staff were not friendly. I specifically heard one attendant who had swapped out a meal for a passenger say out loud "she didn't like her vegan meal so she wanted another one" in front of the passenger. I found that rude and accusing. I know I did not pay for food and I expected that. However, I think that's a bit austere for a 10 hour flight. Not even water offered for non-paying passengers. I don't know how you expect people to be healthy and ok on such a long flight without water.. Will not be flying Norwegian again."

Plussat: "I recieved emails informing me of possible disruption to travel to and from airport ie road congestion & weather conditions and recommendations to avoid delays which I thought was a very helpful service."
Miinukset: "We didn't pre order food but understood snacks could be ordered during flight. The sandwiches had all sold soon after we departed New York. We were lucky enough to buy the last fruit salad. We had nothing else to eat for the entire journey. We booked hand luggage only. Obtaining a boarding pass electronically for myself and my partner was impossible. On the fourth attempt I booked myself in individually and was successfully. I then booked in my partner successfully.We tried to go through departures armed with our boarding pass but we're refused entry. We were redirected back to Norwegian main check in to obtain a happy face stamp on our boarding pass which is obtained after the weight of the luggage has been checked. Unfortunately this means that instead of going straight through departures with hand luggage only we had to go to the main Check in anyway. I agree with checking weight of hand luggage but the process could be improved greatly."

Plussat: "The seats were comfortable and the crew were polite."
Miinukset: "Not the airlines fault for my biggest problem. My flight was delayed 4 hours because of security at the airport"

Miinukset: "Terrible meals. Waste of my money."

Plussat: "Great leg room considering it's a short flight."
Miinukset: "Rude staff."

Miinukset: "at a minimum, Norwegian should offer free water. We need to take pills and it is good to keep hydrated."

Plussat: "I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline"
Miinukset: "Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before."

Miinukset: "Last minute switch to a different substandard carrier (hi fly) and different aircraft is standard operating procedure. A huge waste of money specially if you are paying extra for business class."

Plussat: "Bathrooms accessible and not overcrowded. Air-quality in the cabin was good. Seats fairly comfortable."
Miinukset: "No complementary water tea or coffee. That is very basic for any flight over six hours. It was a big surprise to pay $45 for each seat in order to reserve ahead of time. We traveled as a family of five. Not so cheap as advertised will think twice next time."

Plussat: "Nothing particularly special."
Miinukset: "Arrived 4 hours delayed, and they always say due to weather to rid of any responsibilities. Flight had no food and had some insane safety warnings saying gathering in groups was not allowed. That's the most big brother thing I've heard in an airplane."

Miinukset: "I expected a meal - and even more at least some water!!! Was shocked to find out that I needed to order it all in advance. Very rude of hosts to ignore one entirely - they could at least have offered a cup of tea or a glass of water."

Miinukset: "Not everyone was offered food or drinks. I had food and drinks. But my friend who sat besides me didn't get anything."

Plussat: "Norwegian is an awesome airline."
Miinukset: "Both Athens and JFK were horribly prepared for our flight. We were delayed 90 min departure due to the irresponsible extra screening by the Athens security staff. Then, when we got to JFK, we sat on the tarmac an extra 45 min because the gate wasn't ready for us."

Plussat: "Decent leg room, comfortable cabin pressure. Very efficient boarding procedures."
Miinukset: "While certain individual crew members were friendly, the lot as a whole seemed to have some internal conflicts with communication and organization. Additionally, the frequency of announcements was disruptive. They could be more efficient with timing and delivery of information shared with passengers. The proximity of the bathrooms was convenient but they need better deodorizers in there -- it was a little stinky during the 2nd half of the trip."

Plussat: "The plane was very comfortable. I love the individual screens."
Miinukset: "I tried to sign into prepay for my bag the day before my flight and couldn't, then I had to pay the 50 Euros at the airport and the lady helping me was not helpful when I explained this situation."

Plussat: "Flight was good and crew was friendly. Good entertainment options."
Miinukset: "I didn't realize that with this class of ticket it is bare bones, meaning you don't even get a soda or anything, you have to order and pay through the computerized snack bar and then they deliver it to your seat. If you ask for a glass of water they will give it to you but they don't ask. Also they did not pick up any trash until the very end of the 8 hour flight. You get what you pay for! Overall it was okay for me but it was a bit surprising that with such a long flight they don't offer even a soft drink or coffee/tea!"

Plussat: "Clean, nice food, great crew in Premium."
Miinukset: "New movies were woefully lacking"

Plussat: "The food and the friendliness of the staff once on the plane in NY"
Miinukset: "The long wait time that occurred in New York, I was at the airport for over 4 hours waiting for my flight as we had received an email to arrive early. The second flight from Stockholm was a bit confusing as they changed the gate and there was no staff in sight that could answer any questions. The 2 staff members I saw were not friendly and just directed you to the screen."

Miinukset: "Well, due to a delay from Bergen to Copenhagen, I barely made my Copenhagen to Boston connector flight. The crew did their part to make sure I didn't miss my connecting flight which was terrific, but my check-in baggage did not make it (I hope it is still in Copenhagen). Normally I wouldn't grade so hard, but my check-in luggage was also mishandled on my connecting flight two weeks ago from Copenhagen to Oslo, causing me to miss my initial Oslo to Tromsø flight and settle for a later one. So two mishandled check-in bags out of six flights over a three-week period is not a good ratio. To be honest, if my baggage appears tomorrow I will be annoyed but not too angry. If not and it's lost, well, I love Norway and Norwegian patience, but conscientiousness is a good thing, and Norwegian or not, carelessness is a bad thing. I hope my luggage arrives tomorrow so I can forgive and forget."

Miinukset: "They did not have the vegetarian meal that I Pre ordered and paid for. I was very disappointed."

Plussat: "I make long distance overnight flights about 8 times a year, and this flight on Norwegian was the best flight I've had in years. Plenty of legroom, the seats don't feel crowded together, and my backpack was the only bag in the overhead storage. The chicken and rice was piping hot and had more chicken than I could eat. There are lots of flight attendants so you never feel neglected and they are all friendly."
Miinukset: "I liked the whole experience. I am flying Norwegian again"

Miinukset: "cramped seats"

Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"

Miinukset: "One hour late + operates by an Estonian company"

Plussat: "Roomy seats"
Miinukset: "No entertainment"

Plussat: "GETTING HOME"
Miinukset: "CREW ATTITUDE"

Miinukset: "This flight has a record of being late 90% the times i use it"

Plussat: "Boarding was fast."
Miinukset: "Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane."

Plussat: "The crew were very friendly and helpful."
Miinukset: "Flight was three hours late to depart with very little communication made to passengers."

Miinukset: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"

Plussat: "Nothing"
Miinukset: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."

Plussat: "Not a lot! Crew was okay but it was cramped and hot. And speedy boarding is pointless when they put you on a bus. You pay to beat the crowds!"
Miinukset: "more space, less heat."

Plussat: "The crew was nice"
Miinukset: "One of the toilets was out of order"

Plussat: "Travel on time"
Miinukset: "Boarding was a mess, we rather to wait and be the last, it took more than 1 hour the boarding process with not that many passengers"

Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."

Plussat: "We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag."
Miinukset: "We will seriously think of a different air line"

Plussat: "Arrived on time."

Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."

Plussat: "Crew was informative and tried to help as much as possible"
Miinukset: "Extended almost 2 hours stuck in a place with a defective AC sensors. Now I understand these things happen. Also it’s admirable the powers that be would rather fix than fly with a questionable part. But shouldn’t this be a maintenance issue and not a wait till it’s broke thing. 3 hours lost is 3 hours lost"

Plussat: "Punctuallity & cabin crews"

Plussat: "Overall great! On time, which is beside security the most important thing."
Miinukset: "We couldn't understand the pilot because it was not loud enough. That's a shame!"

Plussat: "The fact that the flight was cheap and somewhat on time"
Miinukset: "We had to walk for a very long distance to get to the gate for boarding and has to pay base on different kg"

Plussat: "The plane was ok."
Miinukset: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."

Miinukset: "Late so missed a train connection so made the flight actually very expensive."

Plussat: "Good plane and syaff"
Miinukset: "Had to pay for food"

Miinukset: "Bag drop at Malaya was an absolute shambles. Never seen such a disorganised procedure."

Miinukset: "Long delay back sitting around at airport, we got notification of flight being late but told we still had to book in at normal time .Why not the 2 hours before???? Mad"

Plussat: "So smooth nice flight and great service nice people,first time we use again"

Plussat: "Helpful staff"
Miinukset: "At first we had no seats as the plane was one row shorter than the one booked, so we had to wait. It turned out there were 3 free seats on the back row so my son could have a window seat for his 2nd time in the air."

Miinukset: "We were three and a quarter hours delayed"

Plussat: "Professional and friendly staff, smooth flight,"

Plussat: "Their friendly service was great"
Miinukset: "leg room might push me out of their great airline"

Miinukset: "Return flight was canceled just a few hours before actual departure. EaseJet did not have any other options for next couple days. We had to book 6 one-way tickets costing $2,400. Will never fly with EasyJet again!"

Plussat: "Nothing"
Miinukset: "EasyJet over booked and said that there were no seats available for us. After arguing we eventually boarded. Only to find there were very disruptive and drum passengers sitting behind us."

Plussat: "Everything ran on time"
Miinukset: "One Air stewardess kept banging in to me while I was sat in my seat and it's not like I'm over weight and handing into the walk way, they were abrupt and rude to other people flying too. And one refused to give a man some water before we took off for his baby as he had spilt his, I later over heard them as I was at the back where they sit, saying I could have gave him water but he should have been more prepared and brought some with him! I mean to not allow a child some water is pretty low standards especially as he explain that he had spilt his!!!"

Plussat: "It was good"

Miinukset: "Flight cancelled"

Plussat: "Nice crew"
Miinukset: "Late for return and arrival flight"

Miinukset: "Flight was delayed for 3 hours because of rain and when we got our bags everything inside was soaking wet. Never going on easy jet again, it ruined my cloths and gifts"

Miinukset: "Flight late again, plane filthy. Not good enough."

Plussat: "Very good seating"
Miinukset: "I had to pay for my bags and was notified prior."

Plussat: "Great flight"
Miinukset: "Very aggressive requirement to pack my small headphone bag into an already cramped carry on suitcase. It too three tries! Silly really cos it all flew anyway!"

Miinukset: "The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience."

Plussat: "Courtesy and helpful."
Miinukset: "Original welcome at check-in."

Miinukset: "Flight canceled on the day of. No other flights from Gatwick to Geneva that day."

Plussat: "Sufficient service quick boarding and de-boarding. Captain kept us well informed"
Miinukset: "Needs a little updating"

Plussat: "Only the food (That I bought) and the crew is nice."
Miinukset: "Its the only airline that not allow a hand luggage and ah bag. I use vueling, raynair, turkish insaid europe and no one make pay €50 for a carry on."

Miinukset: "My rolling suitcase had a wheel and the lower plastic housing ripped off of the framework. I can't imagine how rough this was handled to arrive this damaged. Never flying easyJet again"

Plussat: "It was cheap and good timings"
Miinukset: "Wait for boarding. The new layout of plane, toilet was narrow"

Miinukset: "I was charged 60 euros (nearly $75) at the gate to check a bag (wish I had done a round-trip with Vueling instead, who does not charge for an extra bag). I will NEVER book with EasyJet again! The baggage cost was the exact price of the flight... EasyJet should inform customers at time of PURCHASE regarding carry-on costs, NOT at the GATE. My bag was sent to baggage reclaim, which was past immigration... I had to go through immigration, collect my bag and re-enter the airport for a connecting flight and go through customs, as if I was a newly arriving at the airport!!!!! I am a very dissatisfied customer."

Plussat: "I really like flying with easyjet, it's a budget airline so I know there will not be amenities such as free snacks and drinks. The crew was friendly and helpful, boarding was organized and quick. Overall a very good experience."
Miinukset: "I am short so I don't need a lot of leg room but the seats are very narrow. I was pressed between two grown men and was a little too close to be comfortable."

Miinukset: "Flights are all overbooked. I won't be using easyjet anymore."