Etsi halvat lennot välille Helsinki - Lontoo London City lentoasema

Miinukset: Bigger seats the new ones are way to narrow

Plussat: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Miinukset: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plussat: Everything works and quick to get to destination.

Miinukset: Information on arrival time was not correct

Plussat: The crew were friendly enough and willing to serve.

Miinukset: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Plussat: Good movie selection. Attentive crew.

Miinukset: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Plussat: The food was good and was served with professionalism.It was an excellent service no doubt.

Plussat: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Miinukset: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Plussat: Space, seats, movies.

Miinukset: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Plussat: Good movie selection. Attentive crew.

Miinukset: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Plussat: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: Seats very comfortable

Miinukset: Nothing

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Plussat: The socks offered in business were comfortable and nice looking. The red wine was good.

Miinukset: The food was just average and the seat not too comfortable

Plussat: Great atmosphere, crew was excellent!

Miinukset: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plussat: Comfort

Miinukset: Wifi on klm

Plussat: The crews were pretty great!

Miinukset: The regulating of the temperature.

Plussat: Information sharing by pilots and crew. Economy class leg room is good.

Miinukset: All good up to the level

Plussat: Muslim food