Etsi halvat lennot välille Helsinki - Lontoo London City lentoasema

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Plussat: Fast boarding

Miinukset: Slow in refuelling, got us delayed for 40-

Miinukset: The plane is so old..,

Plussat: very nice crew

Miinukset: my bagfage was lost

Miinukset: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!

Plussat: Crew was great.

Miinukset: The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined.

Miinukset: This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly.

Plussat: Crew was very friendly. Liked that you can see how far away and how much longer the flight was.

Miinukset: Flights to be more on time

Plussat: Cabin crew were great.

Miinukset: Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer

Plussat: Crew was great. The food Was good.

Miinukset: Seats were very uncomfortable and there was no air control.

Miinukset: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Plussat: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Plussat: The crew and the timing were ok

Miinukset: The seats were uncomfortable

Plussat: The crew was amazing, flight on schedule and good entertainment.

Miinukset: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Plussat: Great airline

Plussat: Great crew.

Miinukset: Ran out of business class meal. Substituted a Econ class.

Miinukset: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Miinukset: Information on arrival time was not correct

Plussat: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.