Etsi halvat lennot välille Helsinki - Lontoo London City lentoasema (HEL - LCY)

Plussat: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Miinukset: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Plussat: Crew's hospitality, good music, good destination material, terminal info, good system overall

Miinukset: Less legroom, storage space, bad food, few movie options.

Miinukset: Turn the lights on early making it hard to sleep

Miinukset: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Plussat: Nothing

Miinukset: Everything

Plussat: Evrything

Miinukset: Nothing

Plussat: What more can you expect for economy travel?

Miinukset: Cramped seats

Plussat: The plane was on time and staff on the plane where nice

Miinukset: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.

Plussat: Good

Miinukset: Nothing

Miinukset: Turn the lights on early making it hard to sleep

Miinukset: lost baggage

Plussat: The crew!!

Plussat: The crew!!

Miinukset: No reading light in my seat...

Miinukset: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Plussat: The service

Miinukset: The food.

Plussat: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again

Miinukset: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat

Plussat: Nothing

Miinukset: Everything

Miinukset: I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.

Plussat: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Miinukset: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Miinukset: lost baggage

Miinukset: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Miinukset: No reading light in my seat...

Plussat: The service

Miinukset: The food.

Plussat: Good

Miinukset: Nothing

Plussat: They considered my reguest of vegiterian food.

Miinukset: I have no complaints.

Miinukset: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Miinukset: Turn the lights on early making it hard to sleep

Plussat: Best airline in the business quick efficient and outstanding service What else can you say

Miinukset: Turn the lights on early making it hard to sleep

Miinukset: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Plussat: The service

Miinukset: The food.

Miinukset: Turn the lights on early making it hard to sleep

Plussat: Good

Miinukset: Nothing

Plussat: Crew's hospitality, good music, good destination material, terminal info, good system overall

Miinukset: Less legroom, storage space, bad food, few movie options.

Miinukset: No reading light in my seat...

Plussat: Crew's hospitality, good music, good destination material, terminal info, good system overall

Miinukset: Less legroom, storage space, bad food, few movie options.

Miinukset: lost baggage

Plussat: The service

Miinukset: The food.

Miinukset: No reading light in my seat...

Plussat: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Miinukset: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Plussat: Good

Miinukset: Nothing

Plussat: The crew!!

Miinukset: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Miinukset: lost baggage

Plussat: Good

Miinukset: Nothing

Miinukset: Turn the lights on early making it hard to sleep

Plussat: They considered my reguest of vegiterian food.

Miinukset: I have no complaints.

Plussat: Crew's hospitality, good music, good destination material, terminal info, good system overall

Miinukset: Less legroom, storage space, bad food, few movie options.

Plussat: They considered my reguest of vegiterian food.

Miinukset: I have no complaints.

Plussat: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Miinukset: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Miinukset: lost baggage

Plussat: Crew's hospitality, good music, good destination material, terminal info, good system overall

Miinukset: Less legroom, storage space, bad food, few movie options.

Miinukset: lost baggage

Plussat: They considered my reguest of vegiterian food.

Miinukset: I have no complaints.

Plussat: The crew!!