Etsi halvat lennot välille Helsinki - New York LaGuardian lentoasema

Miinukset: "All good"

Plussat: "Crew amazing, seat not too comfy"
Miinukset: "Sits uncomfortable"

Plussat: "Well organized and easy to check in."
Miinukset: "No"

Miinukset: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."

Plussat: "Friendly crew"

Miinukset: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Miinukset: "Having food & being on time would’ve been nice?"

Plussat: "short flight"
Miinukset: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("

Plussat: "Lift off and landing was excellent"
Miinukset: "Nothing"

Plussat: "Quick Boarding Awesome staff"

Miinukset: "food options"

Miinukset: "Delta comfort works especially for one who is handicapped"

Plussat: "Timing was good"
Miinukset: "Plane was too small. Attendant was almost nonexistent."

Miinukset: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Plussat: "Accurate arrival time"

Plussat: "Snacks were good. On time."

Miinukset: "The airport."

Miinukset: "Delays due to Democrats not making deal"

Plussat: "new airbus plane. great luggage bins"
Miinukset: "nothing"

Plussat: "Boarding was easy, plane clean, snacks good."
Miinukset: "Small plane but that’s not really fixable"

Plussat: "Nothing"

Plussat: "Fine, courteous"

Plussat: "The comfort the professionalism of the staff everywhere I went"
Miinukset: "Little pricey on rental and hotel."

Miinukset: "they did not serve food in my section at all."

Miinukset: "dirty plane"

Miinukset: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Plussat: "Everything"
Miinukset: "No chicken sandwich."

Miinukset: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Miinukset: "Bad information about delays"

Plussat: "I liked getting home"
Miinukset: "I didn’t like the delays without warning or any benefits at the end."

Miinukset: "insufficient overhead luggage space"

Plussat: "We were in the plane for 3 hours before we could depart. No one offered us a drink or snack."

Plussat: "Not much"
Miinukset: "Late bumby ride"

Plussat: "Customer service"

Plussat: "EXcellent"

Plussat: "Comfortable temperature in cabin!"

Plussat: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Plussat: "Left ontime, arrived 30minutes early."

Plussat: "Pretty much nothing"
Miinukset: "Delta. They just hate their passengers"

Miinukset: "Arrived at my destination almost two hours after the initial arrival time"

Plussat: "30 min. early!"
Miinukset: "Only pretzels"

Plussat: "nothing"
Miinukset: "I will avoid the airline at all costs"

Miinukset: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Plussat: "Wonderful staff, very helpful after our plane was diverted"

Miinukset: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Miinukset: "No good food options just peanuts and drinks"

Miinukset: "Everything was ok"

Plussat: "Wonderful"

Plussat: "There should atleast one checked luggage"
Miinukset: "Too expensive and baggage charge is additional which does not make any sense"

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Miinukset: "When its rain we shouldn’t walk to the air plain"

Plussat: "Almost everything, especially the crew."
Miinukset: "Don’t feel like anything should be better to be honest"

Miinukset: "Information on arrival time was not correct"

Plussat: "Customer care was super supportive"
Miinukset: "Inflight sandwiches"

Plussat: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "Food, entertainment and crew was exceptionally friendly."
Miinukset: "Seats not great for such a long flight."

Plussat: "The crew are amazing! Attentive and friendly."
Miinukset: "The seats could have been bigger."

Plussat: "It was all fine"
Miinukset: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Plussat: "Like the overall KLM experience"
Miinukset: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Plussat: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Miinukset: "tough to sit on a plane for 9.5 hours"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"

Plussat: "kLM staff was great."

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "The attendants took great care of us. Super smooth flight."

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Plussat: "Sandwich was incredibly tasty (although not much filling)"
Miinukset: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "Nothing"

Plussat: "Friendly staff"
Miinukset: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"

Plussat: "Nice seats, comfortable."
Miinukset: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Miinukset: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Plussat: "great choice of entertainment content, friendly crew"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "Spacious cabins, friendly service"

Plussat: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Miinukset: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Plussat: "Overall, good flight"

Plussat: "Yeah Everything well organized"
Miinukset: "I believe so"

Plussat: "Punctual"
Miinukset: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Miinukset: "food"

Plussat: "The rest area"
Miinukset: "The airport was cold and it should be warmer"

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Miinukset: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Miinukset: "Seats were too close together."

Miinukset: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Plussat: "I like the comfortable seats"
Miinukset: "Service lag a little"

Miinukset: "There was no entertainment available."

Plussat: "Arrived on time."
Miinukset: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Plussat: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Miinukset: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Miinukset: "Baggage check in was stressful"

Plussat: "The airplane"
Miinukset: "Nothing"

Plussat: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Plussat: "On time, staff was nice."
Miinukset: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Plussat: "The crew"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Plussat: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Miinukset: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Miinukset: "I didn’t have time to make it through customs. Missed my flight"

Plussat: "Personnel"
Miinukset: "Nothing"

Plussat: "The crew was very friendly and professional. The food very good"
Miinukset: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Plussat: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Miinukset: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Miinukset: "I don’t know why they keep making boarding with stairs and bus."

Plussat: "Faster"
Miinukset: "Waited a while before take off."

Plussat: "Food and service was good and price was acceptable"
Miinukset: "Very long route"

Miinukset: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Plussat: "Super fast boarding and smooth takeoff"

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Miinukset: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Plussat: "The cheese and the bread"
Miinukset: "The unprofessional staff during boarding and food serving"

Miinukset: "no vegeterian sandwiches very disappointed"

Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Plussat: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Miinukset: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Plussat: "This is what happens when you get roped in by a low price."
Miinukset: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Miinukset: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Plussat: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Miinukset: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Plussat: "The crew was very nice and helpful."
Miinukset: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Plussat: "Efficient on and off Staff polite and helpful"

Miinukset: "There are always delays. Today it was that internet was down."

Miinukset: "the food is terrible."

Plussat: "Good on a short flight"
Miinukset: "Paying for carry on due to weight limit. First time this ever happened!"

Plussat: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Miinukset: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Plussat: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Miinukset: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Miinukset: "Freezing"

Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Plussat: "Not much"
Miinukset: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Plussat: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Plussat: "Spacing was ok"
Miinukset: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Plussat: "Food"
Miinukset: "Organization"

Plussat: "Comfy seats in coach!"

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Miinukset: "Unnecessary delay"

Miinukset: "Charged me for checking a bag.. was not told of that. No coffee or any beverages provided. Seats uncomfortable. Will fly Iberia next time."

Miinukset: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"

Plussat: "Nice folks"
Miinukset: "Problem with recording my frequent flyer number (as usual but that is probably BA's fault)"

Miinukset: "Never made it!"

Miinukset: "Tasteless food."

Plussat: "Great personal service from the stewardesses. Excellent food. Plenty of drinks! Even good olive oil."

Miinukset: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "Good entertainment."

Plussat: "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Miinukset: "Seats not the best"

Plussat: "Made it to Zurich"
Miinukset: "48 hrs and as far as I know the bag has not been put on a BA flight after missing my flight on Wednesday! Also, I asked for a cup of water, but I guess I had to buy water because I was basically ignored,"

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Plussat: "Timely."

Miinukset: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."

Plussat: "Attention"

Plussat: "As a member of our party has a nervous disposition flying, the stewardesses were extremely understanding and helpful throughout the entire flight."

Plussat: "Nothing in particular but it was positive."
Miinukset: "It was quite crowded but still fine. I would have appreciated a snack and a drink but this is not a reason to be disappointed."

Plussat: "Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any."
Miinukset: "The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up."

Miinukset: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Miinukset: "Price & food not so good."

Plussat: "The flight crew"

Miinukset: "We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle."

Plussat: "Nice crew. Flight was on time."
Miinukset: "No food unless you Pay for it."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Miinukset: "Having to pay for a cup of tea!"

Plussat: "Nice crew"
Miinukset: "A few peoples televisions, including my own, just stopped working midway through the flight. The crew didn't offer us much to drink (like they didn't walk around offering water enough). Also paid extra for seating which we did not get the seats I paid for pretty sure."

Plussat: "We had to wait on an extremely hot bus for the plane to be ready. There was no need for us to be on the bus."

Plussat: "The mechanics of the flight were OK but the use of a shuttle bus and steps in LHR was uncomfortable"
Miinukset: "The option to buy food etc, as the only option on a short midmorning flight struck me as a penny-pinching and mean-spirited economy that is creeping gradually more pervasively into British Airways service these days."

Miinukset: "1. Allowed us to book connection but time is limited. You need 5 hours layover to get to gates in London, every gates seem to be requiring to ride a bus. 2. We missed our connection and booked us to the next flight, waited 5 hours. 3. We were assigned to row 54, headache the whole trip, almost throw up at the end. 4. my daughter almost didn't eat because apparently only have chicken curry. My daughter is vegetarian."

Plussat: "Absolutely nothing"
Miinukset: "The lady at check in was the most rude customer service I have ever had. There was confusion with flights and I was trying to check in well before time and she said no it's too late and walked off. I then saw her later at 8:50 (my flight was at 9:25) I said excuse me that was my flight and she goes I'm busy trying to fuel and stormed off. The ladies at the airport tried to help me. So now I have to wait over night at the aiport for 17 hours because the check out lady wouldn't give me 1 minute to speak to her well before check in would've been closed because she was too busy in a hurry and extremely rude!"

Plussat: "Arrived ahead of time, although flight was fully booked, boarding was quick."
Miinukset: "Nothing, flights to Frankfurt have always gone off on time for me."

Miinukset: "I recommend that you not affiliate with Webjet. I will never make a reservation through them. Everyone at Webjet is from India with strong accent. Always put on hold to ask supervisor to make any change. Took 4 phone calls , many emails and hours on the phone to finally cancel a flight."

Plussat: "Inflight crew was good and polite."
Miinukset: "Made me go in economy class que to enter the aircraft inspite of I having paid the 3 times more expensive business class ticket. Business class seats were too small and uncomfortable compared to the other airlines. Loos and facilities were not in accordance compared to the other airlines."

Plussat: "The seat I had was good"
Miinukset: "No food, no drinks. They asked me to pay even for water. After a very long trans Atlantic flight, this being a connecting flight after a long a tired 11 hours layover in London. It is an embarrassing how the airline cares (or doesn't care) who travels with them, where the people are coming from so they can understand their needs. I don't think it would had make a difference to the airline if they would acknowledge connecting passengers and eventually try to make their experience a little easier. But asking for a glass of water and not getting any is an embarrassing experience for this airline. I will never fly with British if I can."

Plussat: "The crew was really nice and the food too"
Miinukset: "The only thing not that good is that The comfort of The seats and The legroom was not The bestia, at leas not for a long flight like this pone."

Plussat: "My mother is disabled and the crew were ALL so helpful and kind. Amazing!"
Miinukset: "Had to purchase even coffee, no complimentary anything."

Plussat: "No access to any lounge services. Food selection and quality significantly behind competitors. Does not just the price charged."

Plussat: "Flight crew did a nice job and seemed to enjoy what they do."
Miinukset: "When you book your ticket you should be able to choose your seat without having to pony up $35 to do it, I don't understand why you have to wait until you check -in 24 hours before your flight to get a "free" seat. Food was just okay. Seats not that comfortable."

Plussat: "Crew was okay. Boarding was okay."
Miinukset: "Food was not great. Snack was a candy bar? No other options in back of the plane. Entertainment cut out and the system was difficult to operate and movie variety was not wonderful."

Miinukset: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."

Plussat: "Grest staff"

Plussat: "didnt remember a single thing from this flight because I was passed out from exhaustion after not being able to sleep at all on the previous flight.... this flight was run by iberia, and the seats were delightfully simple compared to the atrocity in the BA world traveller section"

Plussat: "Nothing"
Miinukset: "They cancelled our flight and the only reason we flew with them is so that we could fly on an L380. After they booked us on American Airlines, they rescheduled the flight that we really paid for. THEN, when we tried to check in at the airport we found out that BA did not actually book us on American even though they gave us seat assignments. We almost missed our flight home because of their horrible service. Will NEVER fly BA again."

Miinukset: "The airline needs to board and deboard by group number."

Miinukset: "Long security line. Long wait to the gate after landing at LGA. Snack options are very poor."

Plussat: "Seat extremely comfortable."
Miinukset: "We sat waiting a few minutes after everyone was onboard."

Miinukset: "On time departure. Meal service."

Plussat: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Miinukset: "if I would’ve been in first :)"

Plussat: "Nothing"
Miinukset: "Landing, temperature, passengers"

Miinukset: "Seamless."

Plussat: "Knowing what carousel luggage was at - I suppose."
Miinukset: "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"

Miinukset: "Didn’t know basic economy has 1 personal item and 1 hand carry and I was told my the staff to pay for baggage my bag was canon soxe btw"

Plussat: "Wi-Fi was adequate"
Miinukset: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."

Miinukset: "Captain didnt I form us of turbulence . There was so much and he never said anything."

Plussat: "Easy check in and Boarding"

Miinukset: "Poor food choices for vegetarians"

Plussat: "Legroom"
Miinukset: "Snacks, non usable Wi-Fi"

Plussat: "Speedy, professional, clean, overall wonderful trip! Hoping for same upon return!"

Miinukset: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Miinukset: "Delayed for about 45 mins"

Plussat: "Pleasant and helpful staff"

Plussat: "Everything went smoothly."

Plussat: "Very quick fight. Faster than anticipated arrival"

Plussat: "Early arrival"

Plussat: "Excellent service by the airline stewardess"
Miinukset: "Wait time to board"

Plussat: "Quick boarding, on time departure and early arrival. No waiting for a gate at LGA upon arrival - excellent."

Plussat: "good price."
Miinukset: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."

Plussat: "On time take off"

Plussat: "Very quick connection"

Plussat: "On time arrival"
Miinukset: "Everything else"

Plussat: "On time, no issues, friendly and professional staff."

Plussat: "smooth disembarking"
Miinukset: "30 mins delay"

Miinukset: "No entertainment on board Wifi not working."

Miinukset: "Everything was great."

Miinukset: "Delayed"

Plussat: "On time departure/early arrival"
Miinukset: "Boarding g process a bit chaotic"

Plussat: "Everything"

Miinukset: "No gluten free snacks"

Plussat: "Allthough is was I bird strike, y'all handled the delay good."

Miinukset: "I have no made it to New York yet."

Plussat: "Almost always on time, captain keeps us updated, friendly airline staff"
Miinukset: "Nothing"

Plussat: "Efficiency and price"

Plussat: "Very professional and friendly."
Miinukset: "N/A"

Miinukset: "Refer to above. Both flights were horrible."

Miinukset: "Everyone excellent"

Plussat: "boarding was in time, and comfort."
Miinukset: "comfort was very good"

Plussat: "Everything"
Miinukset: "No dislikes"

Miinukset: "Not flying."

Plussat: "On time"

Miinukset: "No refreshments"

Miinukset: "Had to fly to JFK instead of LGA. so inconvenient"

Miinukset: "Always a problem with these guys"

Plussat: "Everything!"