Etsi halvat lennot välille Helsinki - New York

Plussat: Smooth experience overall, from check-in to baggage claim. Crew was very nice. Economy seats had a fair amount of space.

Miinukset: No meal included on international flight.

Plussat: Due to delays I missed my connection for Newark, airline booked me for JFK which was after four hours. The airline lost my bag and five hour flight becomes 12hours

Plussat: Helpful crew.

Miinukset: Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!

Plussat: Crew was attentive and always helpful

Miinukset: First boarding had multiple confusing instructions about who could board when

Plussat: I liked my seat with more legroom. And there was very little turbulence.

Miinukset: I wish there was access to blankets, it was very cold by the window. A better screen design maybe.

Plussat: Nothing flight to and from Ireland were cancelled

Miinukset: Everything

Plussat: Seating was very comfortable. Good entertainment system.

Plussat: Mostly on time, better than other flights

Miinukset: Boarding was a disaster - Reykjavik needs some serious re-tooling.

Miinukset: They need to start checking in people earlier and have more people.

Plussat: Crew was friendly and helpful. I got some sleep on this red eye flight, surprisingly.

Miinukset: NA

Miinukset: iceland air was disappointing. i paid for a seat with extra leg room in the front of the plane and as i was boarding i got reassigned to the very last row of the plane. not cool at all. i probably will not fly iceland air again.

Miinukset: Late flight

Plussat: Flight, once we got on one, was fine.

Miinukset: The delay of the first leg from Chicago resulted in missing the Stockholm leg by minutes. They didn’t hold the plane, but told us if we ran, we might make it. The gate was closed when we got there. Also, apparently chicken sandwiches in Iceland contain shrimp, which I’m allergic to.

Miinukset: Seat comfort

Plussat: Nice and helpful crew

Miinukset: Seats were very cramped. When I tilted my chair back to sleep, the people behind me went ballistic

Plussat: Crew and food were amazing.

Miinukset: It was perfect.

Plussat: The crew was amazing and the service on board was above and beyond. Boarding fast and orderly and the seats are super

Plussat: Crew was attentive and always helpful

Miinukset: First boarding had multiple confusing instructions about who could board when

Plussat: It was all a smooth operation. In particular I appreciated that since my flight from Chicago was delayed and I missed the original connection, as soon as I disembarked in Reykiavick I found an SMS saying that I had been moved to the next available flight, and they even gave me a food voucher.

Miinukset: They don't give you food on the flight unless you pay which in principle is not a bad thing, and makes for a quieter flight, because it's not the case that everybody is eating, and eating at same time. On the other hand on a long transatlantic flight even a small snack would be appreciated.

Plussat: Seating was very comfortable. Good entertainment system.

Miinukset: Small not comfortable plane

Plussat: Flight was cancelled and had to be rebooked, pushing our travel home back a day. No positives.

Miinukset: Work around the flight cancellation better to keep people on schedule.

Plussat: Crew was fine. Seat was fine.

Miinukset: No food served unless you arranged - and paid - in advance. Not even a snack. On a 5+ hour flight. The baggage fee for a first checked bag was pretty high, but at least the 70 pound weight limit was good. But I didn't need that.

Plussat: Boarding was good. Flights were on time and crew was courteous and helpful.

Miinukset: Planes were rented. Pilots not as familiar with plane; planes interior deteriorating; seats too narrow; three men in a row (could be easily fixed) had too broad of shoulders to fit comfortably; under seat storage dividers offset so not clear feet nor luggage space; both planes smelled terrible;

Plussat: Smooth experience overall, from check-in to baggage claim. Crew was very nice. Economy seats had a fair amount of space.

Miinukset: No meal included on international flight.

Plussat: Boarding was good. Flights were on time and crew was courteous and helpful.

Miinukset: Planes were rented. Pilots not as familiar with plane; planes interior deteriorating; seats too narrow; three men in a row (could be easily fixed) had too broad of shoulders to fit comfortably; under seat storage dividers offset so not clear feet nor luggage space; both planes smelled terrible;

Plussat: Crew was fine. Seat was fine.

Miinukset: No food served unless you arranged - and paid - in advance. Not even a snack. On a 5+ hour flight. The baggage fee for a first checked bag was pretty high, but at least the 70 pound weight limit was good. But I didn't need that.

Miinukset: My flight was delayed, I missed my connection flight and now they lost my luggage. Staff are very friendly, but they can't do much to help me. Icelandair is doing OK in handling the situation, but let's see...I am still in an uncertain situation