Etsi halvat lennot välille Helsinki - Rio de Janeiro Santos Dumont

Long delay, minimal crew engagement but comfy plane.

Very poor snack and drink option

Easiness

Muy buen servicio al cliente

24 hour delay due to a crew member arriving 1.5 h late. People clapped for this? Obscene. Will never fly delta again. A simple error could have been resolved by holding connecting flights for 15 minutes. But no, not enough passengers to cross the 8-10 person threshold. Lost $800 due to this malfeasance. Never flying delta again.

Almost the only airline that offers free coffee and bread even in short 1 hour flights

Kiire oli nousuun mut kerettiin ksikki hyvin

Kaikki oli perus hyvää

Slow boarding in Seville, no chance to check-in online🥺

Over 3 hours of delay without any assistance from klm

The flight from Rome to Ams was delayed. The flight from AMS to Moscow was missed. - We spent 2h in a linewaiting for the service desk to rebook the tickets - Then, we spend more than an hour to get the hotel - Then waiting for the shuttle another 30 minutes Unexpectedly poor and slow service. The next working day is ruined with the flight in the middle

They canceled our flights but the flight went on anyway.

Great flight Will go again!

Good

plenty of leg room in the 787-900 - almost size of premium economy - meals were good, good entertainment with latest movies TV series eg House of Dragons

the aircraft was very old and noisy

Food is few and lack of taste.

Fast check-in; nice employees. No food, no water or soft drinks in flight. Plane and trip ok.

No water available during the flight!!!

Delayed take off. Missed my flight to SFO

Seria muy bueno que primero bajaran los pasajeros con conecxiones ….se hace muy dificil ir de un lado a otro y las lineas son largas. De uruguay a Montevideo nos hicieron en chile pasar revisacion de bolsos a los que teniamos conecxiones y habia 1 sola fila?????Habia mucha gente que se dirigia hacia diferentes paises y estaba enojada.Ojala algun dia cambien los asientos x lo menos cuando son viajes de 8 horas muy apretados y incomodos, no todos tenemos dinero para viajar en Primera Clase

Left on the dark all flight.crew disappeared after safety video, poor food and drink service and cramped seating.

Nothing

Internet is expensive. Not much choices on Movies. It wasn’t easy to purchase food on board.

Smooth boarding experience and on time arrival.

I arrived at JFK at 8 pm and bags did not come through baggage claim for three hours. THREE HOURS!!! It was a terrible experience. I won’t fly Level or Iberia again.

Slept through flight so can’t judge service. Awaiting lost luggage and will be gone from this location in 2 days. Nothing to wear…no access to Rx. Don’t understand why neck pillow had to be stowed for take off.

The flight was cancelled. Is unacceptable. We want to pass a good moment during our trip. But because of you we have galeried during more 1 day.

I love Iberia... superior airline

Our flight was canceled and there was no convenient alternative option. Our trip was prolonged 2 more days. We have not been reimbursed for our time and money wasted.

The crew were the worst I have ever had on a flight in a long time! One guy was stuffing food before the door closed in front of everyone. I asked the lady to help me find a spot for my luggage! I was instructed very rudely to keep walking to the back of the plane til I found somewhere. It was literally at the back. I was sitting in about row 9. Then when I sat back down she opened a compartment where I could have put my bag seriously!!!When we landed I asked her to assist in getting my bag. She pretty much ignored me no help at all. I finally retrieved my bag once everyone got off the plane. And I told them both when I departed the aircraft that was the worst service I have had in along time (the pilot was there also)and if this is how they treat tourists I would not fly again with them!!!! I did not eat or do entertainment so N/A there

The airplane seems to be in good shape. The crew member aren’t as welcoming as they’re in other European airlines. It’s hard to understand the flight attendants when they speak English.

Was surprised at legroom. Last time I flew my knees were on my chin

Atraso no voo

The crew at the Berlin airport were rude. Not having our boarding passes until we were at the gate was very stressful, please make it so we can have our passes online. For some reason once we arrived in Berlin we had to go through TSA again and no one knew what we needed to do to get our boarding passes. The Portugal flight to Berlin that we waited on was late so we had no gate, no one at the airport was willing to help us and we didn’t get boarding passes until 30 minutes before we had to board this was not ideal.

The check in staff in Montreal were exceptionally good and very efficient

No place found for my hand bagguage, the crew asked me if its ok to put my suitcase nella "stiva". They gave me a receipt , the üroblem was resolved even if I had to attend at the bagguage claim in Rome .

Excellent staff, polite and very helpful.

The new plane Airbus "NEO" has low cabin pressure and my kid had nauseas. In our trip back, we had to medicate him. In addition, the new planes for shorter legs, like Lisboa to Rome, they remove the reclining feature of the seats after the first emergency exits all the way to the end of the plane. The headrest is flat and un-adjustable. Uncomfortable. TAP ordered these new planes with these features and they are making the flights really unpleasant. This strategy is not working. I would think again before booking with TAP. The crew was efficient and boarding was good despite of all requirements by the countries. The food was ok.