Etsi halvat lennot välille Helsinki - Toronto Island

Miinukset: "WiFi connection and thereby any information and entertainment did not work. Long wait for luggage."

Plussat: "Very nice crew!"
Miinukset: "Was almost three hour late..."

Plussat: "Crew was nice but only service twice in 8hr flight"
Miinukset: "Entertainment app didnt work. Food was low cost AND low quality. Pasta was bland mush breakfast was slice of banana bread."

Miinukset: "No delays"

Plussat: "Very short flight so not much to comment."
Miinukset: "Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated."

Miinukset: "The food. Skip the cup of noodles."

Plussat: "Just the in-flight movies"
Miinukset: "It was a 787 but any or all room was taken into cramming more seats. Food was the worse I've ever had on a long distance flight. Bland and despicable. This is the worse international flight as far as room or food. Requested for an exit row seat but was told it was an additional $125 charge. Really that's how Air Canada is getting business by giving customers a very poor experience. A group of four us traveled on this trip and we had the same consensus and won't be recommending Air Canada."

Miinukset: "JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying."

Plussat: "See above for overall summery both AC and Jaz."
Miinukset: "Not sure which screwed up on bags."

Miinukset: "Not much knee room"

Plussat: "None"
Miinukset: "Flight was delayed and I almost missed my connecting flight"

Miinukset: "The biscuits they served as snacks were less than appealing. I think they could come up with a better snack for their flight."

Plussat: "Great value for the money, friendly staff."

Plussat: "The flight crew, the price and the bags arrived."
Miinukset: "While the flight crew was great, the rest of the employees on the Toronto side were awful. Our plane was delayed from Dublin so most of the plane missed their connecting flight. Once off the plane they only had 2 people working rebooking and 2 working bag issues even though there was plenty employees around. After an incredibly long line, the gate agent was very rude. He barely acknowledged me, wouldn't look at me and just shoved my new ticket at me and said next. I tried to talk to another while waiting an extra 4hrs for my next flight and all she did was shove a business card with numbers and said if I had a problem to call one of those numbers and then rolled her eyes and started talking to her friends again. I saw another couple from my flight being passed around and getting rude treatment as well. Another I talked to said they will never fly Air Canada again. I know it wasn't their fault our flight was late but a little compassion and good customer service goes a long way. I had to spend $15 on dinner that I wouldn't if I had made my flight but they gave another couple from my flight $10 vouchers for food. So inconsistent! I also paid $100 extra on my ticket to sit closer to the front of the plane since I knew I had a short layover (which didn't make a difference) but they just gave the same seat to the girl next to me for the same reason. When I asked for a refund on the seat cost they just blew me off. To sum it up, the flight crew was great and very friendly but all the ground employees were awful and really need to improve on their customer service skills."

Plussat: "Plenty of Entertainment Choices"

Plussat: "Flew to and from LHR with Air Canada after flying Air Transat for years. Both flights were professionally managed with the crew in constant availability. Not over the top cheerful, but ready to attend to requests calmly and with attention.beverages etc. were readily available."
Miinukset: "Low-quality food and small portions for a 9 hr flight."

Plussat: "Difficult to find employees in the Toronto airport. Security needed to help me locate someone after my plane was delayed causing me to miss my connection. On the way back had a delay again lucky if was my final leg."

Miinukset: "Horrible, the most uncomfortable plain I ever been to"

Plussat: "Ludovic was fantastic!"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "The snack selection is excellent"
Miinukset: "No complaints"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Miinukset: "Due to icy weather we missed our flight from Montreal to Las Vegas Wed Jan 4. Could they not have waited for the delayed flight from Ottawa to facilitate this connection? Many people had to wait overnight in the plastic airport chairs until the next flight at 8am Thurs Jan 5th. At that late hour could not the lights be slightly dimmed, the heavy beat pop music loop discontinued, and a dispensary machine with water, coffee or tea be in the departure area? There was none and the other shops had closed. It was overly bright, noisy and impossible to stretch out on the seats with rigid dividers."

Miinukset: "Same as above. Flight delayed by 45 minutes. No explanation given as to why... no inclement weather or other issues that day."

Plussat: "I didn't go. They wouldn't allow me to make a change in my ticket so I flew a different airline. I will never fly with them again."

Miinukset: "I didn't care about putting my own tags on my luggage or I had to put it on the conveyor. But when I get to my destination and no luggage to be found, I was pissed. The only thing I didn't do was put my luggage on the plane and when I did get it, the luggage was damaged. My luggage went from Kingston - Toronto - Barbados, back to Toronto with nothing wrong with the luggage. They cancelled the last flight to Kingston,so they put us in a hotel. But from Toronto back to Kingston was hell when we got to Kingston."

Plussat: "Flight attendants friendly and helpful."
Miinukset: "Seats very uncomfortable - no legroom. Flight comong home delayed several hours because of maintenance problem."

Plussat: "The service on the Air Canada flight was much better on this flight than I'd seen from them in the past."
Miinukset: "No entertainment."

Plussat: "Everything was good, that day was to much therbulans. Thank you air Canada"

Plussat: "May not fly Air Canada again!!!"

Plussat: "I like that Air Canada provides entertainment and its flight attendants are really good."
Miinukset: "I rarely fly these partner airlines without experiencing major delays, and the delays are always announced after I have cleared security, forcing me to spend hours at the airport. The claims of "weather" are specious: they don't fly enough planes and they don't properly maintain the planes they do fly."

Plussat: "Drop off at the counter was fast and easy on the upper level departure entrance. From my drop off at 9:00 am, I made it thru baggage check-in, passing thru passport control, passing thru security and into the gate duty free area in 25 mins! Impressive experience."
Miinukset: "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."

Miinukset: "Poor entertainment selection for such a long flight. Very little food for Sydney/ Vancouver leg and I am small eater."

Plussat: "The entertainment at my assigned seat was not working so they offered me a change in seat prior to boarding, was a better seat with more leg room, and I could listen to music to try to sleep the airline offered $10 to spend for food in airport, that was nice. the crew on the plane were great."
Miinukset: "the flight had an extended delay >3 hours, they did their best I suppose to keep people updated. I had flown from Barcelona and already had a 4 hour layover so I was extremely tired."

Plussat: "All"
Miinukset: "None"

Miinukset: "Missed the flight due tot eh first delay then the next one got delayed too"

Plussat: "Like clean flight and enough space between seats to stretch the legs."

Miinukset: "on march 13/ 2016 booked my tickets on kayak.com so end up getting it with vayama.on july 28 missed my flight for a family raison called vayama and explained the situation they said they will help me just they need to confirm with the airlines (air canada) and they will give me new tickets.no body called me back ,called air canada said: we have ticket but you need to get it from vayama.called vayama again he said sorry about that i will let everyone know and he promise me that i will get help a.s.a.p.did't hear from them left with my wife and two kids in morocco for a week end up buying new tickets from laufthansa"

Miinukset: "Waiting for an hour on Tarmac upon arrival in LA"

Plussat: "Safe landing, excellent flight steward."
Miinukset: "We checked in 2.5 hrs before our flight but this was not early enough to guarantee our seats, and we were put on standby. That was a bummer. I still have this old-fashioned notion that paying in full for the seat was the guarantee for the seats. The A/C was broken during initial taxi and takeoff. The flight was delayed 30 minutes."

Plussat: "Everything"

Plussat: "I appreciated the timing of when they fed us. It was almost like they read my mind each time I thought... Hmm I'm getting hungry. The movie/tv selection was excellent."
Miinukset: "I felt cramp, which it's economy class so of course. But in the back there were tons of open rows and I wish they had spread us out."

Miinukset: "The fact there was no entertainment system available for a 6hr international flight is a crime. Apparently there is some sort of app you need to download on a mobile device or computer BEFORE the flight, Would have made a huge difference knowing that."

Plussat: "Nothing."
Miinukset: "Especially the crew."

Plussat: "Left on time. Friendly staff, Great flight"

Plussat: "on time boarding & arrivial"

Plussat: "We had a pretty uneventful flight from Tampa to Toronto using Air Canada. That is a good thing. The airline offers complementary juices and drinks of the nonalcoholic variety. No complaints."

Plussat: "The crew were friendly and the food was pretty good."
Miinukset: "There was no music/entertainment provided by Air Canada. No flights over 4 hours should be without monitors for movies and/or music. Being told in-flight that we could have downloaded the Air Canada app was inexcusable as one couldn't download anything during the flight. I've been on many flights and the only other plane that didn't have entertainment or music options was going from Cape Cod, MA to Nantucket; a 20 minute flight on a Cessna. I was not expecting any music or entertainment on that flight, however. My wife and I were very disappointed in Air Canada from this perspective. We have 4 children and would pay extra on different airlines would never fly it again. We were grateful from Toronto to DFW there was entertainment, though."