Etsi halvat lennot välille New York (osavaltio) - Suomi

Plussat: it was just okay. nothing spectacular.

Miinukset: my luggage was misplaced and I didnt have it for 3 days.

Plussat: Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax.

Miinukset: The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant.

Plussat: was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport.

Miinukset: all the info should be listed on the web as well that the cost is half more than the website

Plussat: Not much.

Miinukset: Loading was like a cattle car. Drinks were slow to be offered. No drinks until after food was served more than one hour into the flight. No one ever seemed to check if I needed anything. When I did, there was no call-button. Seats were from the 90's and VERY narrow. I would NEVER pay for First/Business class on Finnair again. It was very poor.

Miinukset: Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor.

Plussat: Entertainment

Miinukset: Boarding process and food

Miinukset: All of our luggage was lost and did not arrive in Prague

Plussat: Very smooth flight. Everything was perfect.

Plussat: Crew was great!

Miinukset: Flight was delayed 3 hours

Plussat: Smooth flight

Miinukset: Boarding procedure was a mess.. onboard headset plug didn't work

Plussat: The staff member at the gate was friendly.

Miinukset: No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.

Plussat: Amazing crew and Ground staff. Check in and bag check in was really smooth and fast.

Miinukset: Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it.

Miinukset: 1) too hot. air conditioning could be better. 2) long waiting in lines during the boarding. the flight was delayed for 30 minutes

Miinukset: Small not comfortable plane

Plussat: Comfortable seats and complimentary blanket and pillow were a nice touch.

Miinukset: Late boarding call and slow boarding process made flight nearly an hour late taking off. Their staff needs to do a better job getting people on the plane quickly to avoid lateness.

Miinukset: The boarding had no organization what so ever. No food service either.

Plussat: Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it

Miinukset: Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience.

Plussat: Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections.

Plussat: was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport.

Miinukset: all the info should be listed on the web as well that the cost is half more than the website

Plussat: Fast connection in Helsinki!

Miinukset: Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

Miinukset: 30 min between flying

Plussat: Flight as such was good and smooth

Miinukset: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Plussat: Fast connection in Helsinki!

Miinukset: Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

Plussat: Food and entertainment is good

Miinukset: They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight

Miinukset: Late takeoff caused me to miss connecting flight from helsinki to Tallinn

Plussat: Clean less of the plane

Miinukset: Entertainment system did not work at all

Miinukset: food

Plussat: Nothing

Miinukset: Very long delay, got bumped for a flight the next day. Horrible experience

Miinukset: Icelandair Changed flight to Air France at last minute. Stuck in CDG and will arrive in Dublin 5 hours later than I booked!

Miinukset: iceland air was disappointing. i paid for a seat with extra leg room in the front of the plane and as i was boarding i got reassigned to the very last row of the plane. not cool at all. i probably will not fly iceland air again.

Plussat: Getting off the plane but even that wasn’t fast enough

Miinukset: Extra legroom seats are no different than normal seats. No meals served - everything is cash only except drinks. Flight attendants were rude. Bathroom was leaking - the sink and toilet weren’t working and when I told the attendant she walked in flushed the toilet and walked out w/out addressing issu

Plussat: Boarding was good. Flights were on time and crew was courteous and helpful.

Miinukset: Planes were rented. Pilots not as familiar with plane; planes interior deteriorating; seats too narrow; three men in a row (could be easily fixed) had too broad of shoulders to fit comfortably; under seat storage dividers offset so not clear feet nor luggage space; both planes smelled terrible;

Miinukset: Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!

Plussat: Selection of many movie choices

Miinukset: Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait.

Plussat: Flight cam

Plussat: The cabin crew were veey vwey friendly and nice to the passengers.

Miinukset: The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights.

Plussat: That we made it safely.

Miinukset: Seats extremely uncomfortable. As soon as someone reclines the seat in front of you, all leg room is shot down. Crew was not top notch

Plussat: Comfortable seats and complimentary blanket and pillow were a nice touch.

Miinukset: Late boarding call and slow boarding process made flight nearly an hour late taking off. Their staff needs to do a better job getting people on the plane quickly to avoid lateness.

Miinukset: 7.5 hours flight..not even a complimentary snack is offered!!

Miinukset: The security system needs big up grade we left 40 minutes late due to it

Plussat: Clean less of the plane

Miinukset: Entertainment system did not work at all

Plussat: Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it

Miinukset: Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience.

Miinukset: Usually, in the morning, a light breakfast is served. This time, there was none.

Plussat: Power in every seat. Great headphones. Solid in-flight entertainment.