Etsi halvat lennot välille Ruotsi - Suomi

Plussat: Flight was quick and smooth and ontime. Friendly staff. Awesome that you get free wifi.

Plussat: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Miinukset: Baggage took almost 90 minutes to come off plane.

Plussat: clean, modern plane

Miinukset: chaotic boarding, slow disembarking

Miinukset: Nothing was included

Plussat: Customer service was horrible in Rome

Miinukset: Train people and dont give people our seats even when we paid for them

Plussat: Legroom plenty

Miinukset: 30 mins late

Miinukset: Water should be free on the flight

Plussat: nothing

Miinukset: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: The crew was nice

Miinukset: We were boarding later than expected Which caused some stress with connection flight

Plussat: Keep it up with great services. !! Thank you!

Plussat: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Miinukset: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Plussat: Arrival in time

Miinukset: Compartment for hand luggage was full, no space

Plussat: Simple no frills airline

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Plussat: Crews on Air France are outstanding!

Miinukset: Baggage was lost and was delivered 2 days later.

Plussat: Friendly crew serving my side.

Miinukset: We were unable to have choose seat option at booking and also check in and they split us up and weren’t able to put us together at the gate. A bit light on the perks for “premium”.

Plussat: Free WiFi. Clean plane. Comfortable seats.

Miinukset: Slow to start boarding.

Plussat: I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline

Miinukset: Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before.

Plussat: No one bothered me.

Miinukset: That you have to pay extra for entertainment and food.

Plussat: The seats were comfy and the pilots were skilled, food was average.

Miinukset: The handles in between the seats could've been better by being able to be completely raised.

Plussat: The crew was amazing. The food was good

Miinukset: Could be better, say, like with Singapore Airlines..

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Plussat: Not much

Miinukset: Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again.

Plussat: Puntualidad y amabilidad en la recepción de equipaje

Miinukset: Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística

Miinukset: Water should be free on the flight

Plussat: New plane

Miinukset: Flight was an hour late

Miinukset: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Plussat: The lie-flat seats were just great .

Miinukset: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.

Plussat: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Miinukset: Movie options.

Plussat: Not a lot.

Miinukset: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Plussat: Nothing

Miinukset: Everything, flight was delayed, cabin super warm and seating was all messed up.....

Plussat: Easy boarding process

Plussat: Crew was kind.

Miinukset: The food made me sick, and you have to buy it too.

Plussat: All was fine, especially for the price I paid.

Miinukset: It was a little crowded, but ok for a short 4-5 hour flight. No food is served, which is ok, for the price that I paid.

Plussat: Legroom plenty

Miinukset: 30 mins late

Plussat: Non-stop price and service

Miinukset: Difficulty in request information on changing flight Went back in forth between Kayak and Norwegian til I give up.

Plussat: The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone .

Miinukset: It will be nice if economy class get at least a bottle of water!

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Plussat: The seats were comfy and the pilots were skilled, food was average.

Miinukset: The handles in between the seats could've been better by being able to be completely raised.

Plussat: meal

Plussat: The crew was nice

Miinukset: We were boarding later than expected Which caused some stress with connection flight

Miinukset: Announcement At the airport and the plane needs speak English more clearly. Thanks!

Plussat: Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight.

Miinukset: No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included.

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Miinukset: Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems

Plussat: Price Staff

Miinukset: More food choices (vegetarian)

Miinukset: It would be great if they had free drinks and snacks

Plussat: Seat comfort , modern plane

Miinukset: The boarding process was ridiculously disorganized . People were not boarding according to their group numbers and there were many unnecessary delays / hold ups . My baggage was lost for over 4 days (it still hasn’t arrived on October 24. I landed on October 20). With little to no communication on it status or refund on all the baggage fees I was made to pay.While the crew was pleasant , price point attractive and plane modern, These factors are enough to deter me from choosing this airline in the future

Plussat: Puntualidad y amabilidad en la recepción de equipaje

Miinukset: Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística

Plussat: A350, very comfortable and quiet. Good crew and pleasant flight

Miinukset: cabin temperature was a bit too high through the night.

Miinukset: It was late

Plussat: The movies in the flight

Miinukset: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Miinukset: Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems

Miinukset: airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

Plussat: Efficient boarding and disembarking.

Miinukset: Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*

Plussat: For a budget airline Norwegian does a good job in most areas - courteous, professional staff, clean, well-maintained planes, good service.

Miinukset: My flight from Oslo to Gatwick was delayed due to technical problems with the plane. We sat on the tarmac and left two hours late, causing me to miss my connection to Boston. I understand that these things happen, and I appreciate the attention to safety; however, the real problems began when we arrived at Gatwick. We were told an agent would meet the five of us who missed the flight at the gate to assist us. No agent was there, and we wandered to different Norwegian sites for help. When we finally found the right person, it took a ridiculous amount of time to rebook us. Here's the first problem with a carrier like Norwegian: they don't have as many flights, and none were going directly to Boston the following day. I was finally booked on a 6:20 a.m. flight to Copenhagen the next day with a 10 hour layover until the flight to Boston. The next problem was an outsourced service to provide me with a hotel and food voucher for the night. This literally took hours for them to arrange. It was over 6 hours from arrival at Gatwick to ending up with a place to stay - and then a 4 a.m. wakeup to get to the airport. I would hesitate to book Norwegian again for these reasons. Also - come on, Norwegian, soft drinks, water, and coffee/tea should be free.

Plussat: All went as expected. Efficient and timely.

Miinukset: Seat bottom cushions worn out

Plussat: Cheap and comfortable budget airline.

Miinukset: Delayed departure without any explanation

Plussat: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Plussat: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Miinukset: I can’t think of anything to improve on.

Miinukset: Helpful flight attendant, kind check in attendant

Plussat: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Plussat: The plane is clean and comfortable. The boarding was easy.

Miinukset: The staff on all SAS flights seem a little lazy.

Miinukset: More nice crew. TV on the plane

Plussat: Crew is outstanding !

Miinukset: Food ?

Plussat: reasonable upgrade to business class

Miinukset: nothing

Plussat: Staff at Rome was great. Crew was excellent. Plane was magnificent.

Plussat: All

Miinukset: Keep up the same spirit

Miinukset: Not losing my luggage

Plussat: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Miinukset: N/A

Miinukset: Service very cold and rare to find. For some reason finnair doesn’t announce boarding