Etsi halvat lennot välille Santa Cruz de Teneriffa - Helsinki

Crew member was extremely helpful with all passengers and was trying to make everyone comfortable .she had a cheerful disposition.

Spend 10HOURS on the phone to get on scheduled plane. BA made wrong date and was send in circles. 11houts before flight I bought different tickets to get back on time to LAX. No help from Finnair, British Airways and Kayak. Had so much stress and insanity from representatives about my flight. Kayak MUST have 24 hours live person. Was calling from Vilnius and getting machine from noon until 6pm, Vilnius time. Does Kayak knows calling rates!!! This was WORST experience ever!!!

Long security lines at Stockholm airport. Completely full flight, we were at back of plane

I loved the FinnAir blueberry juice

Flight was delayed and they didn’t have any vegetarian meal options. You had to reserve online for a vegetarian meal. On other airlines you don’t have to reserve your meal restrictions. I was left starving the whole flight because they only had one meal option which was meat.

Finally checked COVID docs when at baggage drop or check-in rather than at boarding one by one with an understaffed crew and asking for print-outs, baggage loaded on same plane as owner of said baggage , almost left on time, friendly cabin crew staff (yays across the board)

The seats in the Airbus flight from JFK to HEL were a bit uncomfortable. The layover in Helsinki airport was boring because there were no stores open in the terminal and there was almost nothing to do for 3 hours.

On time arrival. No food or drinks.

The ticket it’s to expensive for what they offer. It was no order in the line and because of that they make me check our luggage without any other option because there was no capacity en the cabin. They deliver the luggage 1 hour late of our landing. The seats are very uncomfortable, no food and entertainment included. Not recommended.

More people at check-in but I understand there is staff lacking.

American Airlines is the worst. Every time I’ve flown with them, there’s constant delays or cancellations. This particular flight was delayed four times

The service was absolutely terrible, check-in had a line that wrapped around the corner, that took about an hour and a half, boarding began late, our plane was scheduled to depart at 5:10 we didn’t depart till 5:50. The service on the plane was absolutely terrible as well. They had no cabin wifi as advertised, no amenities as in drinks or food/snacks. Only to buy, for a 9 hour international flight! I don’t know how or why American Airlines chose to be partnered with this airline. Wouldn’t it make sense to partner with airlines that provide the same care for their customers/guest? Never again.

Could have newer entertainment

Friendly and professional flight attendants. Very rude check in staff.

I requested a special meal 2 weeks ahead of my flight. It was impossible to find a way to do this on the website so I filled out the request form and today (the day after my flight) I receive an email that you are working on my request. While the crew was nice and apologized I think there should be an easier way to request a meal. Please review your website. It is not clear how to go about requesting a special meal. The rest was ok. Had to do an all out sprint to the gate since the 50 min layover was not enough to get to the different terminal in Madrid to my connecting flight. I went straight there. No bathroom stop or time to refill my water bottle. Not sure how less mobile passengers would cover this distance in 35 min before the gate closes, especially when also having to show Covid test etc. at the Gate. American Airlines could also do better on sustainability. What’s with all the single use plastic? Other airlines are able to provide silverware and reusable cups. Why can’t you?

Great service. Sadly internet/wifi didnt work

Me fui madrid - Cancún y nunca llegó la maleta 🧳 a Cancún… iberia no se hace responsable y debo arreglármelas con AereoMexico quienes no dicen nada sobre mi equipaje…… MUY IRRESPONSABLE IBERIA

Ordered gnocchi- received rigatoni for 15 euros. They don’t serve alcohol on flight

Air Europa is out of my dictionary, erased from my language. I had never felt the worst that a passenger can go through like the experience with this Airline and especially with the agency we bought from, which is worse than them, I'm talking about KAYAK. Our flight was canceled without notice for August 8th, we began the nightmare of starting to try to refit on another flight to return home from July 23rd when we found out and no one could help us for thirteen days calling every day. Kayak blamed Air Europa and vice versa. Finally we were stranded thanks to Kayak and Air Europa from August 8 to August 13 because we had to buy other tickets to our destination incurring an expense of $5,000 USD since their options were never given and they kept moving the dates for the 18 of August. Incredible, disastrous, disrespectful to one as a passenger, disorganized, insensitive, nothing professional and I could continue writing negative words there. They did not give us help for hotel expenses ($1,000 USD), or for meals, or transportation. Everything came out of our pocket and money without any approach from them (Kayak and Air Europa). If we had waited for an option from them when they wanted, we would have stayed living in Madrid. Not even if they give me a ticket with all payment I will travel on this airline again. Think about it before choosing them so that they do not harm your vacation or work trip. My recommendation for them is negative 100%

Flights from MADRID to CARACAS and back Seats on the plane were too uncomfortable for a 9 hour trip, especially when the flight was completely full. Crew treated passengers as if we were cattle. Desperate rush to get food served so they could enjoy First class food at the back of the plane... I went twice to the back of the plane (no one answered the flight attendant button) to ask for coffee and was met with a very abrupt response... 'YOU HAVE TO PAY FOR IT'. The only thing staff could think of saying to me was 'la mascarilla senior!'.... In a way I do not blame Air Europa for getting away with this lamentable service, they are one of only two carriers flying between Spain and Venezuela so do not have any competition... I do not think they would dare offer the same service on a flight from London to Los Angeles!

We bought priority tickets which was supposed to give priority boarding before others so that we can get to our seats and easily place our luggage in the bins before others. However, the priority boarding is only into the bus. So we get off the bus we were in a crowd with everyone who did not purchase priority tickets. So the very purpose of purchasing priority tickets was gone.

The flight from Milan to Warsaw was terrible - not enough time for the change, had to check-in at the airport, smart pass didn’t work, and the flight was delayed by 2 hours.

Con Ryanair hubo cambio de puerta en el último momento, pero por lo demás todo genial

The 1st flight was late so I missed the 2nd one

Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.

Great staff, easy boarding

koneessa oli liian kylmä

The plane was filthy again

More than 3 hours delayed

Fast, good loads in and out, totally worth of price.

Nice trip

Hyva