Etsi halvat lennot reitille Teneriffa $[7232-Helsinkiin

Miinukset: "The touch screen did not work properly"

Plussat: "The crew was very kind"

Plussat: "Impressive service... amazing crew, very friendly and professional"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Staff were professional and polite."
Miinukset: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Plussat: "Everything works and quick to get to destination."

Plussat: "Flight arrived on time"
Miinukset: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Plussat: "Planes were on time and connections made."
Miinukset: "One bag delayed as not put on flight and food could be better."

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "Boarding was quick and flight was calm"
Miinukset: "The coffe and breakfast."

Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"

Plussat: "Very friendly crew and on time with no problems."

Miinukset: "Head support for 6 feet plus people on seats would be good"

Plussat: "General flight journey"

Plussat: "Crew was nice and friendly"
Miinukset: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plussat: "The service"
Miinukset: "The seats"

Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"

Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Plussat: "I slept pretty much the whole time"

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "Sandwich was incredibly tasty (although not much filling)"
Miinukset: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Plussat: "Boarding was quick, Flight on time....just a regular service and plane"
Miinukset: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Miinukset: "They stole my money"

Miinukset: "At some point the luggage was lost. here."

Plussat: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Miinukset: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Plussat: "Got to Amsterdam on time and everything was great including the staff"

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "Great food"
Miinukset: "Sears we're toooo small"

Plussat: "Timing & efficiency. Good food though only a sandwich."
Miinukset: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Plussat: "great choice of entertainment content, friendly crew"

Plussat: "Everything - Checkin, crew, food, entertainment"
Miinukset: "Nothing"

Plussat: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Miinukset: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Plussat: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Miinukset: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Plussat: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Miinukset: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Miinukset: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Plussat: "...The transfer at JFK was terrible"

Plussat: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Miinukset: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

"Me fui madrid - Cancún y nunca llegó la maleta 🧳 a Cancún… iberia no se hace responsable y debo arreglármelas con AereoMexico quienes no dicen nada sobre mi equipaje…… MUY IRRESPONSABLE IBERIA"

Plussat: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Miinukset: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Plussat: "Cabin crews are kindley attended."
Miinukset: "It's O.K. with good price."

Plussat: "Delay of 1 hour, but flight was good!"

Miinukset: "Being put in standby after we booked 3 months in advance and loosing our luggage"

Miinukset: "Ibéria offers a terrible service to its customers"

Plussat: "overall good flight"
Miinukset: "the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!"

Plussat: "Tenía reservado uno y de repente desaprecio"

Plussat: "Not a goddamn thing."
Miinukset: "The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again."

Plussat: "Todo excelente, ningún problema, el abordaje, el servicio dentro del avión, el personal, todo como debe ser!"
Miinukset: "Ningino, no hay quejas al respecto, no hubieron retrasos, todo se realizó de acuerdo a la establecido"

Miinukset: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."

Plussat: "Very comfortable. Service good"

Miinukset: "It took a very long time to drop bags because there were only three people at the Iberia desks."

Miinukset: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"

Plussat: "excellent"

Miinukset: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Miinukset: "Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home"

Miinukset: "Crew wasn’t unfriendly , no food was provided"

Plussat: "Movie selection"
Miinukset: "Lack of water, food, attentiiveness, leg room, wife's lost luggage"

Plussat: "Finnair landed their plane so smoothly...."

Miinukset: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."

Plussat: "On time, Very professional crew."
Miinukset: "Could not do online check-in."

Plussat: "Airbus 320"
Miinukset: "Boarding process and pitiful legroom space . Iberia clearly loves showing the privileged few who have paid top dollars to be at the front , that we must be made to wait and struggle to get to our seats .Then, we have to squeeze into a tiny , pitiful space of a seat .....Even Ryanair does better !"

Miinukset: "No pudimos volar a Miami nuestro destino final,porque al llamar a Iberia desde Venecia(horas antes que saliera nuestro vuelo),para informales que por llegar a bordo de un crecuro y no permitrisele a este entrar al puerto por motivos de la neblina,no llegariamos a tiempo a nuetro 1er vuelo con ellos,y nos dijeron que perdiamos la posibilidad de tomar este segundo al otro dia,17 horas despues,donde solo nos ofrecieron la posiibilidad de otro para 3 dias despues y a un precio demasiado alto,nos sentiemos muy poco ayudados y muy disgustados con esta aeorolinea."

Miinukset: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"

Plussat: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Miinukset: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."

Plussat: "Nothing in particular"
Miinukset: "Confusion at boarding gate with different groups being called with no clarity - overpriced for 1 way Trip"

Miinukset: "Half way through the flight my screen stopped working"

Plussat: "Nothing, their attitude showed no interest in helping me and my mother going back to the US."
Miinukset: "They were not able to bring us on board even if we made it an hour early."

Miinukset: "Very hard to get any information about connective flights. I had 1 hour between the flights and I asked the assistant at the passport control to help me to get through, she said that everyone needs to stay in the same line. I pushed myself through, which I never do, and run all the way to the gate, and hardly made my flight. It is very hard to get any information because most employees don't speak English. I will never fly with Iberia again. I would rather pay more and fly with another company. I was very upset about my flying experience."

Plussat: "Nothing"
Miinukset: "The flight crew only cared about their first class passengers."

Plussat: "The crew was nice and attentive. Leg room in the extra leg room seat was absolutely worth the extra fee."
Miinukset: "Connectors always seem to be delayed causing late boarding."

Miinukset: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."

Plussat: "Everything was above what I experienced with other airlines."

Plussat: "Movies were good, seats were OK"
Miinukset: "Paying $85 for a 2nd bag"

Plussat: "Touch screen movies were nice"
Miinukset: "Forgot to give me dinner then said they ran out of meat dish. Bathrooms dirty and out of toilet paper. Seemed very cramped. Couldn't find call bell to call stewardess. Not happy with Iberia"

Plussat: "The food was good"
Miinukset: "The plane was supper cold & the service was poor."

Plussat: "Seats were not as bad/tiny as expected although they would not recline at all. We were served 2 meals on our overseas flight. That was also a surprise."
Miinukset: "Seats did not recline Could not hear boarding instructions."

Plussat: "Nothing"
Miinukset: "No free snacks or drinks"

Plussat: "The flight was nice, take off and landing went very smoothly, small turbulences on the way but nothing serious. Flight was on time as a result."
Miinukset: "Seats are not comfortable specially during almost 12 hour flight. Though I picked my seat when getting my boarding pass, they changed it in the end."

Plussat: "A short flight but could have some form of entertainment."

Plussat: "Considering my flight was from Tenerife to NY even though they stopped in Madrid they could have given us at least a bottle or glass of water without charging for it. No TV so not the greatest flight. Staff not very helpful at airport to accommodate a seat change to be able to sit with family."

Plussat: "Surprisingly more leg room"
Miinukset: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."

Plussat: "Flight attendant didnt help to pup up my luggage; even water was not free"

Plussat: "Good Entertainment, ."
Miinukset: "Iberia Airlines The flight attendants on the Iberia section of the flight from Madrid to Chicago could have cared less. The plane was late and the crew could have cared less. They fasten seat belt sign was on way way too long with no turbulence so they did not have to open the bar. They would not serve vodka from the cart and you needed to go to the back of the aircraft for it. Will not fly Iberia again. ."

Miinukset: "Too little time to connect with another flight at Heathrow. Missed my connecting flight. Why is there an additional security checkpoint at Heathrow when you've already been thru security at another airport? Poor design for international arrivals."

Plussat: "Great selection of movies and the food wasn't too bad."
Miinukset: "The guy in the same row as me took off his shoes and used the remaining seats between us as a bed. I thought it was rude and disgusting and showed a lack of spacial awareness. Blankets were not very soft. Also, one of the flight attendants was really struggling to push any of the trolleys, running into the arm rests of the seat."

Plussat: "The crew members where very helpful throughout the flight with whatever I needed."
Miinukset: "The fact that everything costed more money."

Miinukset: "The aircraft has air condition problem and they whole flight was extremely HOT!!!! Cabin crew paid very little attention to this until we were 4 hours into the flight and basically said there is nothing I can do. I call for the head of the cabin crew and she took 2 hours to come talk to me. I had to wait for here to come out from her flight nap in the crew quarters."

Miinukset: "You get on a flight and you can't even get water without paying for it. How cheap can you get. I got better service from Ryan Air."

Plussat: "The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach"
Miinukset: "Nothing"

Plussat: "It was ok no more then that"
Miinukset: "Make sure the stuff or more Patience and understanding"

Plussat: "Too long ago!"

Miinukset: "Flight was delayed for over 60 minutes. In addition, boarding was poor an took over 30 minutes. Leg room was ok, however, seats were very narrow"

Plussat: "Open seat right next to me"
Miinukset: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"

Miinukset: "No AC"

Miinukset: "The boarding gate was very far, and I had to walk all the way."

Plussat: "Everything was as expected except for the inconvenience of no having food on board."
Miinukset: "Had to pay for food. not a single chip :("

Miinukset: "At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane."

Miinukset: "It is an airline that deceives you"

Plussat: "Brand new aircraft, excellent communication"

Plussat: "Got me where I wanted on time"
Miinukset: "Toilet was disgusting, crew spoke over the pa and could not understand a thing, entertainment was an old in the back of the seat player very slow and bad picture. Breakfast was a piece of bread."

Plussat: "Crew very pleasant and professional. Priority boarding worked very well"
Miinukset: "Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle."

Miinukset: "The food"

Plussat: "The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities."
Miinukset: "I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic."

Plussat: "I got to my destination safely."
Miinukset: "My plane took off 45 minutes late and no one told the passengers (in English at least) why we were leaving so late (and I still don't know). After about 20 minutes of waiting for takeoff, I pressed the button to ask a flight attendant why we were leaving so late but no one would come up to me, so I had to flag a flight attendant down when she walked by and she only stayed long enough for me to ask her when we were leaving. I also wanted to buy a snack on the plane and the same flight attendant who had answered my question before snapped at me about using a credit card when I accidentally gave her my debit card. Normally, I'm not one to complain about these types of things and this situation definitely could have been much worse, but I think it's important that any delays are communicated to passengers."

Plussat: "The plane was clean and spacious."
Miinukset: "Although a short flight, there were no complimentary food or drink options."

Miinukset: "The excessive baggage fee"

Plussat: "Nothing"
Miinukset: "Not only did we board an hour late but we were basically held hostage for over 3 hours inside the airplane due to navigation difficulties. We were in the middle of the ramp and little information was given. Needless to say I missed my connecting flight. A total nightmare."

Plussat: "I was put on standby because I wasn’t able to check in before getting to the airport. They were overbooked."

Plussat: "The crew was friendly, and the chicken with rice was not amazing but better than average for plane food."
Miinukset: "The plane was not in the best condition, worn seats, many screens not working... Looked like maintenance is not a priority."

Miinukset: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."

Plussat: "I want a refund of 450 euros...i had to pay for my baggage...i paid 1.184 us dollars for my tickets...and was supposed to be free hand bag and first bag free...how was printed in the tickets you sent me.. Please i need to get my money back...air europa told it was your fault... Yoel flores Miami...305 763 6049"

Plussat: "The crew."
Miinukset: "The airplane is too old."

Miinukset: "Row 35 should not be an option far too tight"

Plussat: "Didn't care for just one movie choice but I liked the price!"

Plussat: "NOTHING"

Miinukset: "only food and water for purchasing no entretainment."

Plussat: "Nothing"
Miinukset: "Kayak did not disclose that checking bags would cost extra. We got hit with a 60e checked bag fee at the airport. If it WAS disclosed it certainly wasn't in plain site on the mobile app. I checked back on the app to see if I had missed it disclosed somewhere but I still couldn't see it. So it's almost false advertising. Kayak should protect its users. Also, our checked bag that we paid the extra money for arrived late! After our flight was delayed over an hour by the way! Kayak should protect its customers better. Or at least make sure they're informed"

Miinukset: "Charged 60 dollars for one suitcase they said they announced in the internet the day before. No email or any other notification. belt sign during the all flight for turbulences that neVer existed No food or water because of the sign No entertainment"

Plussat: "The tvs on this flight worked, and they gave you water when you asked for it."
Miinukset: "Our flight from Barcelona on Air Europa took off late (because they shuttle you out in groups of 40 to the tarmac to board the plane). We arrived in Madrid and about 37 Boston bound passengers had to make a mad dash through the airport from terminal E to terminal A... a 22 minute dash. When we landed there was already "final boarding" listed. ( It would have been nice if the told us they would/could hold the plane). afyer our sweaty group arrived, we were stuck on the tarmac an additional 55 minutes because of traffic."

Plussat: "One attendant took care of an infant while a mother was suffering from a nose bleed."
Miinukset: "Air Europa check in was at area 2, furthest corner of Zurich airport; no sign of which section of check in area 2 (1 through 5) the airline check in seciton is. You have to walk the entire area (seems like a whole separate terminal) to find the counters which were combined with 6 other airlines. Took only 20 minutes. Then to the opposite corner of the airport to board the plane to Madrid. WOW!"

Miinukset: "We did not receive any beverage drinks during flight. Only the first 10 or 15 rows received this service. :("

Plussat: "On our way to CCS-Madrid the crew was wonderful, i'd pay with my debit US card with any issues, then when we came Rome to Madrid, the crew was wonderful."
Miinukset: "on our way from Madrid to Rome I did not like the crew to rude, on our way to Madrid - CCS the crew were rude, not all, but most of them."

Plussat: "Flight was smooth, flight atendents were polite, flight time was short"
Miinukset: "Lights were a little bright"

Plussat: "Modern airoplane"

Plussat: "Air Europa honored my SkyTeam Elite Status!"

Plussat: "That plane wasnt full"
Miinukset: "- mediocre entertainment onboard - small and old sits - payed wifi who never works"

Plussat: "Everything was just perfect. I will flight with them again."

Plussat: "Nothing"
Miinukset: "- you need to pay for everething !!!!"

Miinukset: "I needed special assistance as I am on crutches. They made me wait forever on the plane when we landed and then insisted I just try to walk down the stairs, I almost tripped trying before they finally called for the assistance truck to get me off the plane. I was very uncomfortable by their lack of willingness to help."

Plussat: "The staff was kind and courteous."
Miinukset: "The seat's audio didn't work."

Plussat: "Nothing."
Miinukset: "The long delay."

Miinukset: "The seats didn't have their own screen."

Miinukset: "Have to pay if you want a juice or coffee. In order to aboard to plane you have to take a bus first and drop to you at front of airplane taking a lot of time in order to aboard."

Plussat: "Service"
Miinukset: "The seating space was horrible. I have used this airline before and everything was good, but this experience was not comfortable. I could barely move in my seat. The rest was good but can work on the space issue."

Plussat: "Movie selection was pretty good"
Miinukset: "Absolutely no leg room , for a transatlantic flight this was terrible. Very uncomfortable seats and flight overall"

Plussat: "Boarding"
Miinukset: "Enteetainment"

Plussat: "Everything from boarding to luggage pick up went smoothly. The food was ok."
Miinukset: "Wasn't as comfortable. It would Have been nice to have a little more leg room"

Miinukset: "My jewelry was stolen from my luggage."

Plussat: "Great crew. My first time in Premium Economy & it was fantastic. I was actually able to sleep on an overnight flight."
Miinukset: "Food was eh but what do you expect? Airline food is airline food. Otherwise - a great trip."

Miinukset: "Premium cabin service and amenities very poor. No snacks available with premium ticket. Also no socks or hygiene products typically available on other business class flights. Will not fly Norwegian again."

Plussat: "This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea"
Miinukset: "Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!"

Plussat: "Movies and tv were nice."
Miinukset: "Wifi was so slow i gave up on it and just watched a movie. I flew 10 hours, nothing complimentary. Greedy"

Plussat: "Nothing"
Miinukset: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."

Plussat: "Free food, against expectation"

Miinukset: "Uninterested clue. Poor communication regarding delay. NEVER AGAIN."

Plussat: "Crew was super attentive and pleasant"
Miinukset: "No changes needed."

Plussat: "As expected for a budget flight."
Miinukset: "I feel that water should be offered free of charge to all passengers, particularly for a 12 hour flight."

Miinukset: "Baggage fees were extortionary."

Plussat: "The flying itself was perfectly smooth, in this way all was fine."
Miinukset: "I forgot to get the inflight meal, and no food or purchasing food is fine for me, but they do not even give you a glass of water if you do not buy the meal plan! For a long flight this is absurd! Also they were even out of tea if you wanted to purchase it. When I told the crew there was no more toilet tissue in the bathrooms halfway through the flight, they did nothing. I took a round trip, first flight, barely room for my legs, the second flight, in the bigger plane, was fine."

Plussat: "Crew were very friendly and the plane was clean and modern"
Miinukset: "Boarding process was a little convoluted and we were delayed by an hour"

Plussat: "aisle seat; enough room to stretch legs"
Miinukset: "2 crew members only moderately engaged and polite (others fine); unprofessional--I interrupted a back rub one was giving another and caught the part of the conversation where one asked the other--"so you date both men and women?"; zero drinks or food were part of the price; to board, had to go down a huge flight of stairs, take a shuttle, then go up stairs to get on the plane. Since I've never had to do that before, I wasn't expecting it, and oversused an injured knee resulting in having to use a wheelchair the rest of the trip"

Plussat: "Decent seats"
Miinukset: "Not even one glass of water offered on the 8 hr flight. Inexcusable! Crew was not overly friendly either."

Miinukset: "I had to sleep on the cold airport floor by myself because every hotel close to the airport was full. Those 5 minutes late caused me a very miserable next 24 hours sitting at the airport."

Plussat: "On time, efficient, courteous, professional and arrived early!"

Plussat: "The flight was scheduled for 10:30pm and left at 1:30am, causing many passengers, including myself, to miss our connections- there was no assistance and no explanation. The seat spacing is very tight and seats are uncomfortable. One of my worst flight experiences."

Miinukset: "Almost 2 hours to check in at jfk. Not given the option for bag drop or checking in online. Worst lines I’ve ever experienced. Awful airline. Never again!"

Plussat: "Food was pretty good considering it’s airline food. Featured the headrest flaps for more comfort when you doze off. Decent movie and show choices. I like the way you can order snacks, drinks or even duty free items on the display and have them quickly."
Miinukset: "Not very quick in picking up the trash. Tray tables too low."

Plussat: "I like the technology incorporated into the aircraft."
Miinukset: "I don’t like that if you are low fare, you get zero attention. Not even water for a 13 hour flight."

Miinukset: "Giving out water should be free!"

Plussat: "Liked the relatively new movies available, wish there had been a few more!"
Miinukset: "Getting stuck in a narrow middle seat wasn’t ideal, also disappointed that the over head bins at the back of the plane don’t open. Beef meal was fatty and not worth it."

Plussat: "The price was great."
Miinukset: "There was a 5 hour delay and I was not notified by Norweigan via email or text, even AFTER CALLING AND REQUESTING that they notify me. No drinks were served-not even WATER to those that did not pay for a meal plan. This is unacceptable and possibly illegal. Awful experience."

Plussat: "There was a medical situation on board. The crew kept us informed as to why we were delayed and updated us on the situation and when we would be leaving. A dispute between two passengers was solved by the steward wisely moving one of the parties involved."
Miinukset: "Water should be available free of charge on all flights longer than two hours."

Miinukset: "The crew did not even acknowledge me on the flight as I did not prepay for their $45 hot meal. I couldn’t even catch their attention. This was only my second international flight but the first offered free meals and beverages to all passengers. I won’t fly Norwegian air again. At least they had in air entertainment. What a lousy 13 hour flight. $45 for airplane food? $3 water? Get outta here with that."

Miinukset: "doesnt refund fees for baggage if not used"

Plussat: "The entertainment system was pretty good."
Miinukset: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less."

Miinukset: "Boarding at jfk was a shambles as there were o announcements as to why we were being delayed. Once on board it was ok very cramped seating but at least the crew were pleasant. Having read some reviews early I agree I think that if you have a good flight crew then at least your flight will be ok if not then it will be unpleasant. It wasn’t a cheap flight for a budget airline and will endeavour never to fly with them again."

Plussat: "The flight was fast"
Miinukset: "Horrible people doing the check-in for the flight Very stricted with weight so they can charge you horribly high prices for their benefit Very arrogant Delayed flights Not offered even water if you hadn’t booked meals Very expensive snack bar prices and can only pay by card Worst airline ever with the most abusive and arrogant staff"

Plussat: "The seats seemed wider more spacious. The crew were friendly, efficient and helpful. Non stop flight."
Miinukset: "Wish I could sleep on those long flights. I don't know the secret."

Plussat: "Nice, clean plane."
Miinukset: "1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!"

Plussat: "new fleet. good entertainment. quiet. very friendly assistants."

Plussat: "The equipment was top-notch. The staff was friendly and efficient. The food was appropriate to flying. The price was right."
Miinukset: "The negatives were so minute that they are not worh mentioning."

Miinukset: "I wish I had known in advance that there was an option to buy hot food."

Miinukset: "at a minimum, Norwegian should offer free water. We need to take pills and it is good to keep hydrated."

Miinukset: "The flight was operated by HiFly. Communication about delays (5+ hours) was terrible and non-existent for the most part."

Plussat: "The Hi Fly staff was great-very attentive to its customers. This was in stark contrast to our flight to Barcelona operated by Norwegian. We did not upgrade our flights, and still received hot food and plenty of beverages."
Miinukset: "There was no entertainment, and their boarding process was a little confusing."

Plussat: "Clean cabin, friendly and efficient crew, quick service via app for snacks, etc."
Miinukset: "Crowded overheated waiting area at the gate; 2 ½ hour flight delay"

Miinukset: "Lavatories broken and smelly, tray table broken."

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Miinukset: "BEWARE BOOKING NORWEGIAN THROUGH K A Y A K. Norwegian is the only airline that does NOT allow travel agencies to access reservations — meaning should any issue arise, the travel agency will be calling the same Norwegian line that you would, with even less power than you would normally have yourself. Never fly Norwegian if you don't like the sound of 8 hour delays and lost baggage that require a rescheduled flight home — because they will insist on charging you exactly what you paid for the first ticket, claiming there's a "fare difference" when in fact there is none at all. Outright. Theft. Phone operators will not transfer you to their supervisor; online request for problem resolution has not been answered in over two weeks. If you think nothing will ever go wrong with air travel and you want the cheapest seat possible, fly Norwegian every time."

Plussat: "Flying on Norwegian Air it appears one has to go online and Pre register to receive water and a small snack. If not, flight attendants rudly pass you and when pressed to explain why you can't even get water they say, "next time register". I will but not on Norwegian Air."

Plussat: "Its very cheap! But its a typical no-frills airline that doesn't give you food, extra leg room, etc."
Miinukset: "There was nothing overtly negative about this flight - you just don't get the nice "extra" things that you'd get if you paid more for your flight."

Plussat: "Legroom plenty"
Miinukset: "30 mins late"

Miinukset: "It would be good to know in advance that even for long international flights you're going to have no pillow, no blanket, no drinks and no food!!!!!!! Or pay a lot for it. This is hard for à long ( still expensive) flight. This is the first time I have this experience. It's very dissapointing."

Miinukset: "People lining up too early in advance, not clear what was for free on board or had to be purchased based on buying ticket through Norwegian vs. not Norwegian, 2 different baggage claim carousels"

Plussat: "Spaces are good"
Miinukset: "No free snacks served on the flight from ltaly to Stockholm Not even give the water"

Plussat: "I love Norwegian!"

Miinukset: "Checking in had a long line"

Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Plussat: "New Boeing 787. Nice aircraft"
Miinukset: "This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again."

Plussat: "Seat was comfortable and we landed on time, even after leaving late."
Miinukset: "Crew needed better attitude."

Plussat: "Nothing."
Miinukset: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."

Miinukset: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"

Miinukset: "Hot boarding that was longer than the actual flight."

Miinukset: "My passport was stolen and the airline couldn’t help me at all as far as reimbursement or travel voucher. It was just a tough situation."

Plussat: "Anything"
Miinukset: "almost all"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Almost nothing."
Miinukset: "Not overbooking the flight and wasting 9 peoples entire day."

Plussat: "ontime"
Miinukset: "my luggage tags didn't print and wasn't offer in the online kiosk."

Plussat: "Quick Boarding and little waiting in the seat. Rear door was open when getting off the aircraft which made things quicker."
Miinukset: "At 6 ft, I only had enough leg room when I moved to a seat which had a spare seat next to it, allowing me to swing my legs. Otherwise, even when sat quite upright my knees would've been against the seat."

Miinukset: "Didn’t take the flight"

Plussat: "Plane looks new and clean."
Miinukset: "Boarding process, included checked in luggage and limit hand carry to 15 kg."

Miinukset: "Did not get to this flight due to cancellation from the initial flight"

Plussat: "Because kayak did not alerted me my flight had to be moved to Miami since is the only city that provides passports the same day. This extra expense costed me over 400$ in hotels gas and extra parking costs."
Miinukset: "Kayak services were terrible and I do not plan to use them again. The website should have alerted me that I needed a passport valid for longer than 3 months to my flight for Spain."

Plussat: "The crew was fast, but grumpy."
Miinukset: "Vueling delays flights."

Plussat: "Crew"
Miinukset: "Seats are like deck chairs with no leg room"

Plussat: "The flight was OK"
Miinukset: "It was delayed almost one hour."

Plussat: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Miinukset: "Delayed flight that was a connection and nearly missed my next flight"

Plussat: "Getting off the plane in Barcelona"
Miinukset: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."

Plussat: "This was a standard flight.... there was nothing special about it...."

Plussat: "Nothing"
Miinukset: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"

Plussat: "It arrived at its destination in one piece and not on fire"
Miinukset: "Tiny seats, plastic seats, late as usual."

Miinukset: "Late. Long wait for baggage. Not very friendly crew."

Plussat: "Cheap"
Miinukset: "Check-in process was a nightmare not well coordinated and took forever"

Plussat: "Booked though kayak selected hold in bag was forwarded to Expedia .. did the same thing Selected a price that included check in bag when was given a choice and I get to vueling the charge me 40€ Was on the phone woth. Expedia 3 hours first to make sure the ticket was right cause I didn’t get email coformation and that the bag is included Then another 2 hours after I was charged the 40€ I hate kayak I hate expwrdia never again never ever again"
Miinukset: "Kayak"

Miinukset: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"

Plussat: "nothing"
Miinukset: "arrived at airport to find flight cancelled - I needed to get to exhibition that day - and, after long queue, discovered we had alternative flight late that night. Today I hear my saturday late flight has been re-scheduled for tomorrow - with no intervening email saying the saturday re-scheduled flight was re-scheduled itself....if you get me. On a good note, it looks like I'm going to get a full refund. If they had arranged for me and my son to get there by another means - business class?, another airline?? - then I'd be impressed"

Plussat: "Short trip"
Miinukset: "Lack of leg room"

Plussat: "I presume that because I'm old they treated me special even though I didn't request any special help."

Miinukset: "I can't even begin to describe the horrendous experience..."

Plussat: "Cabin crew was cheerful and helpful. Got excellent seats at last minute."
Miinukset: "Late boarding due to some crew late."

Plussat: "Nothing"
Miinukset: "Couldnt get to Barcelona to board the flight.... any flight."

Plussat: "Quick flight and good service"
Miinukset: "Cheap flight but odd that we always take a shuttle from plane to airport"

Miinukset: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."

Miinukset: "No space between rows, tiny seats. Even on a short flight the very limited space was exceedingly uncomfortable"

Miinukset: "Had to wait on crowded bus for 20+ minutes and we were not told why."

Plussat: "Excellent check in . Before time arrival."

Plussat: "On Time"

Plussat: "Muy bueno y tranquilo el viaje"

Miinukset: "They lost my suitcase"

Plussat: "Quick flight"
Miinukset: "Everything else! Where am I supposed to put my legs?"

Miinukset: "Your staff was so unfriendly and treated us like some cattle. I have missed my connecting flight."

Miinukset: "No entertainment, seats did not recline, minimal leg room"

Plussat: "Was given the Exit seat"
Miinukset: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"

Miinukset: "Sits are not comfortable"

Plussat: "I liked the price."
Miinukset: "The flight was delayed by about 30 minutes, the boarding process is a cattle call worst than Southwest Airlines and upon requesting a food item and a drink, I was told the sandwich wasn't available only to see two of them on the other cart, and they had the nerve to offer me a warm €10 mini bottle of prosecco. And lastly, the crew was either aloof or extremely new. I've flown Vueling three times in my life. This was the worst. I guess you get what you pay for."

Miinukset: "the flight was extremely late leaving Palermo which made my wife and I mis-connect in Rome. This was unacceptable since there were no weather issues. The plane was just a few minutes late arriving into Palermo, but it was extremely late leaving for Rome. There didn't seem to be any sense of urgency to get the plane boarded. People were boarding the plane up to 45 minutes after the plane should have departed. I will try to plan better and use Ryanair in the future."

Plussat: "Delete and seating and a plane for two hours,when the flight was two hours,not tell the people was rwrong;sooner. Landing was scary,really poor. Bad experience,not recommended."

Plussat: "Boarding was easy and prices were great"
Miinukset: "Baggage check was slow and no room in the seats. My knees were jammed into the seat in front"