Etsi halvat lennot reitille Teneriffa $[7232-Helsinkiin

Plussat: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Miinukset: "Nothing"

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Plussat: "Staff were professional and polite."
Miinukset: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Plussat: "The crew was informative"
Miinukset: "Inflight sandwiches"

Plussat: "Customer care was super supportive"
Miinukset: "Inflight sandwiches"

Plussat: "Crew was great and helpful despite oversight in my special meal."
Miinukset: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Miinukset: "Travelled business class and was ace experience"

Miinukset: "Head support for 6 feet plus people on seats would be good"

Plussat: "The seat was a little uncomfortable but the crew were amazing."

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"

Plussat: "Everything is alright"

Miinukset: "Not enough leg room"

Miinukset: "Nothing special"

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "Great service"

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Plussat: "Norhing"
Miinukset: "They have mabaged to lost my luggage"

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Miinukset: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Plussat: "Delayed flight but staff apologized as for safety reasons."
Miinukset: "Very late arrival"

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Miinukset: "Crowded seating, wake-up for breakfast service two hours before arrival"

Plussat: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Miinukset: "The amount of extras you have to click no to while checking in online."

Plussat: "In flight food was enjoyable"

Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"

Plussat: "Everything. A truly faultless experience!"
Miinukset: "Nothing"

Plussat: "Good efficient flight crew friendly and helpful"

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plussat: "Easy Boarding"

Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plussat: "The sandwiches were simple yet just the right touch, on all four flights."

Plussat: "The included snacks and the seats."
Miinukset: "Nothing."

Plussat: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Miinukset: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Miinukset: "Long stop over at Schiphol. Too Long!!!!"

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "Service"
Miinukset: "Only one queue for boarding. Flight late on arrival."

Plussat: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Miinukset: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Plussat: "All good"
Miinukset: "Free cup of tea!! Perhaps lightly more leg room"

Miinukset: "A great flight!!"

Plussat: "Nice staff"
Miinukset: "Seats are too small, I don't have space for my upper legs."

Miinukset: "Seat didn’t recline..."

Plussat: "Crew were good early on but didn’t check later on"
Miinukset: "It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable"

Miinukset: "On time departure"

Plussat: "Smooth landing"
Miinukset: "It was a bit warm"

Plussat: "Staff were professional and courteous"
Miinukset: "This was an old plane. Seats not as comfortable, and entertainment system was lacklustre."

Miinukset: "was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport."

Miinukset: "Stop losing my luggage and stop charging for food."

Plussat: "The crew was behaving nice."
Miinukset: "The website is horrible and full of bugs. In Flight tracker, the same flight returned two results, one in cancelled status and another in delayed status. I called british airways to update my personal details as their website didn't allow me to enter details, the staff messed up the details."

Miinukset: "Amazing"

Plussat: "Efficiency"

Miinukset: "The seats are not just uncomfortable, they are awful. Worse than Wizzair!"

Plussat: "Crew was very attentive"
Miinukset: "We got the extended leg room seat we asked for, but next time I will be a bit more particular about its position. The problem was we were right behind the Business/Economy partition, which a) limited our stowage and b) it was a passageway for passengers getting from on aisle to the other."

Plussat: "Old school crew were fantastic and made this a great flight - which is so atypical for BA these days."
Miinukset: "Tired old planes need refurbishing. Food and IFE can’t compete with carriers like Qatar or even Finnair or American."

Miinukset: "I expected more from business class. I wanted more comfortable seats and better food. The food was blah."

Plussat: "Boarded efficiently. Took off on time. Landed ahead of schedule."
Miinukset: "Checking in process. Choice of seats very limited and I accessed the website (literally) the minute online checkin opened."

Plussat: "Crew very pleasant, professional and friendly."
Miinukset: "Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens."

Plussat: "The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking....."

Plussat: "American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy."

Miinukset: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Miinukset: "Food - my dog wouldn’t eat it, Entertainment - woeful same movie just different title, Late again they must specialise in being late"

Plussat: "Getting off"
Miinukset: "This route needs a bigger plane. Always packed. Only a few rows of business class. Took off nearly an hour late. Economy on BA is very much a budget airline experience."

Plussat: "Boarding was relatively efficient, the food was decent although breakfast was a modest chicken sandwich, and the staff was friendly."
Miinukset: "Breakfast, a chicken salad sandwich in plastic and a cookie, was not my favorite thing to face in the morning after a long transatlantic flight."

Miinukset: "Was not offered a drink whole others around me were. Don't know why."

Plussat: "Just flight attendants"
Miinukset: "I paid $123 for the flight and than I was profiled by the attended and forced to pay $85 to check in my carry on as a baggage. My carry on fit in the display model, it was 1/2 inch showing because of the handle and I was forced to pay an extra $85! Almost as much as my flight costed. When I was boarding the plane I saw several people with carry on baggage that were wider and longer than mine. I will never fly thru British Airways or book thru Kayak.com again. When I get back to my country I will file every complaint I can thru google and social media. I never felt so disrespected and ripped off!"

Plussat: "American Airlines is kicking your guy's butts when it comes to comfort."
Miinukset: "Tiny seat for international flights is nearly inhuman! I became an overnight contortionist sensation whether I liked it or not."

Miinukset: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."

Plussat: "Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned"
Miinukset: "Nothing"

Plussat: "Comfort, friendly staff"
Miinukset: "Paying for food and drinks"

Plussat: "Enough said"

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Miinukset: "No USB or power outlets. Very small screens for the entertainment. Definitely, not up to par for a long international flight."

Plussat: "Plenty food. Very well looked after by the crew. Lots of good movies."
Miinukset: "Some of the screens had a scratches on them."

Plussat: "My husband and I both had recent knee surgeries so chose the LAST row of 2 seats 39 D,J for Max stretch room. We double checked our seats 19 hours before the flight, show up and the plane was switched we now have an aisle and a middle seat for the 8 he flight. Very stressful. Had to get up a LOT."
Miinukset: "Seat switxh"

Plussat: "Best flight I’ve ever been on. International is always better but it was more like flying in the days of old when you weren’t just a body in a seat. Thanks BA"

Miinukset: "In flight entertainment system was never turned on and had to pay for any food or drinks, even water."

Plussat: "Arrived on time. Routine European short-haul flight from BA with no frills - as expected"
Miinukset: "Late departure but caught up the time on route. Very busy flight with only middle seats available 1.5 hours after check-in opened."

Miinukset: "No food unless it was paid for even water!!! Such a cheap move and sucked being hungry the whole damn time Gate assigned late and very frustrating to find on other end of terminal with a train to take to find it and feeling like you’d miss plane!!"

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "I recently had a difficult time returning to Italy and the part of the journey handled by BA was excellent. They were kind and helpful."

Plussat: "Flight departed on time. Meal was hot and tasty. Friendly crew."
Miinukset: "My headphone jack was broken so I couldn't hear the movie. Insufficient arm/legroom."

Plussat: "Plane had to be de-iced which delayed departure time and then wait for landing slot."
Miinukset: "Heathrow need to build more capacity to reduce emissions and delays."

Plussat: "Staff were great, classy even, making the journey pleasant"
Miinukset: "On checking in I wasn’t given the option to add a bag, meaning I had to pay over double the rate at the airport. Trying to add one online or on the app failed. Calling the support helpline was a waste of time and money; spending 10mins on hold before being told there was nothing to be done."

Plussat: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Plussat: "Great crew with Laura, Luke and the team in Club World."
Miinukset: "BA lounge in Heathrow Terminal 3 had it's days and needs upgrade."

Plussat: "Could be better"
Miinukset: "Food"

Miinukset: "When you book BA and end up with Iberia, that’s definitely not what you want..."

Miinukset: "They lost my suitcase"

Miinukset: "Ok"

Plussat: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Miinukset: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Plussat: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Miinukset: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Plussat: "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Miinukset: "I had no complaints - the flight was just what it should have been ie no issues"

Plussat: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Miinukset: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Miinukset: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals."
Miinukset: "It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible."

Miinukset: "Crew need to be smile - we not in Russia"

Miinukset: "Fly on time"

Miinukset: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Plussat: "Tv, food, blanket with pillow"
Miinukset: "Everything was wonderful"

Miinukset: "10 hour layover in Madrid was too long."

Miinukset: "Crew politeness"

Miinukset: "Politeness of the crew"

Miinukset: "Ibéria offers a terrible service to its customers"

Miinukset: "Ibéria offers a terrible service to its customers"

Plussat: "It was fine."
Miinukset: "Seats are a little crammed."

Plussat: "The aircraft comfort"
Miinukset: "Do the checking before not 15 min before the departure"

Plussat: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Miinukset: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"

Plussat: "Spacious plane."

Plussat: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Miinukset: "Send emails reminders to offer web check in."

Miinukset: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Plussat: "Staff was very friendly"
Miinukset: "We wanted to eat and there was no sandwiches left."

Plussat: "On time"
Miinukset: "SEAT was not confortable"

Plussat: "Al the devices provided"

Plussat: "The food is very good in 1st class."
Miinukset: "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."

Miinukset: "All processed food. GMO’s. No organic options."

Plussat: "Not a lot."
Miinukset: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Plussat: "Speed of boarding and disembarking. Comfortable seats."
Miinukset: "Slight delay"

Plussat: "We arrived on time!"
Miinukset: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Plussat: "On time, clean airplane, smooth, good flight overall"
Miinukset: "No entertainment or food on board. Not even drinking water"

Miinukset: "Nothing"

Plussat: "The lunch in the flight back. The service was good."
Miinukset: "The spaces between seats and the bathrooms. It should be a person checking if it look okay after 2 hours flying."

Plussat: "The food was nice."
Miinukset: "There was no water in business class toilets. The staff are not polite."

Miinukset: "I can’t rate it is it left without us"

Plussat: "Nothing"
Miinukset: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Miinukset: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."

Miinukset: "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."

Miinukset: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Plussat: "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Plussat: "I hate flying with a burning passion, however this 8hr flight back home was more than comfortable! I mean literally, the seats, the entertainment, the cabin crew, even the food (which to my surprise wasn’t as bad as other airlines). The fact that I’m writing this review right now just shows how great of a flight it was! I had no passenger(s) beside me, and it was all around just great!"
Miinukset: "The ETA of the time fluctuated dramatically, first it said that we will board at 11:40, and then it changed to 11:25 and then we did not board until 11:50, and the flight took off delayed, as well."

Plussat: "Good, quick flight!"
Miinukset: "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Plussat: "I liked my flight to Mallorca with BA"
Miinukset: "I didn’t like trip from Mallorca to SFO via Iberia."

Plussat: "The attention, food and entertainment available on board"

Plussat: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Miinukset: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."

Plussat: "Finnair landed their plane so smoothly...."

Plussat: "fast boarding"
Miinukset: "food is expensive"

Plussat: "Video was good, seats were good."
Miinukset: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Plussat: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Miinukset: "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Plussat: "Nice crew, flight landed on time"
Miinukset: "Temperature was very hot and embarking procedure took a while to be completed"

Plussat: "The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach"
Miinukset: "Nothing"

Miinukset: "There was no air"

Miinukset: "I was charged 120 dollars for my luggage and I bought the ticket with the impression that it was included. The lady at the airport told me that I should have paid at the check in but it was nothing there to inform or indicate anything about it. And I have to pay another $120 to go back. I'm never buying from kayak or air eurpa again."

Plussat: "It was ok no more then that"
Miinukset: "Make sure the stuff or more Patience and understanding"

Plussat: "Open seat right next to me"
Miinukset: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"

Plussat: "The airplane"
Miinukset: "Flying on time"

Plussat: "The plane was delayed 1hr and 30 minutes and I have to run to catch the connecting flight. I had to ask people to let me pass them at the police control in foreign country"

Miinukset: "Flight was delayed"

Miinukset: "Airlines website was not easy. It kept deleting information"

Miinukset: "The food it wasnt good"

Plussat: "Everything was as expected except for the inconvenience of no having food on board."
Miinukset: "Had to pay for food. not a single chip :("

Plussat: "Comfortable seats from the good old days on board B 737"

Plussat: "Brand new aircraft, excellent communication"

Miinukset: "If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent."

Plussat: "Crew very pleasant and professional. Priority boarding worked very well"
Miinukset: "Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle."

Miinukset: "Not a fan of the elevator music they play. Unnecessary"

Miinukset: "My United flight was five hours delayed and I was going to miss my Air Europa flight. I called to see if I could switch flights but that was absolutely not an option and I had to buy a new one way ticket. I would’ve paid the difference, if there was one, but that wasn’t an option."

Miinukset: "Kayak listing did not specify that luggage was not included in quoted price and had to pay $150 for each piece of luggage per leg."

Plussat: "Smooth ride"

Plussat: "People and new plane"
Miinukset: "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."

Plussat: "I was astonished to see a passenger putting nail polish on during the flight and no flight attendant did anything about the awful smell. Additionally, upon landing it is customary for passengers to unbuckle their seatbelts while taxi-not to the gate and standing up before the seatbelt sign has been turned off. The passengers have no regard for safety or rules."

Plussat: "Give food twice, a blanket and a pillow"
Miinukset: "Nothing"

Miinukset: "The company offers onboard entertainment but we have to pay extra for the headphones, ridiculous ! Just add $3 to the flight tickets but don't charge us money for stupid made in China headphones for God's sake ! Next time British Airways or Air France for me no more Air Europa. Moreover: In Madrid just before boarding to Miami, a guy from Air Euopa asked me some questions regarding my stay in the U.S.. That is NOT his business ! "How long are you going to stay in the U.S." ? This is NOT his business ! His job is to check if my passport is OK with my boarding pass, that's all ! Abuse of power or he has no clue what he was doing."

Plussat: "Ahead of schedule out and inbound."
Miinukset: "Paid for wifi didn't work for me."

Miinukset: "A low cost company trying to compete with bigger company and prices too high for what you got."

Plussat: "All good"
Miinukset: "The plane had no entertainment inflight"

Plussat: "Flight was on time"
Miinukset: "Boarding the plane from the runway"

Miinukset: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."

Plussat: "Nothing"
Miinukset: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."

Miinukset: "Sat sweltering on tarmac with doors open. All passengers sweating"

Plussat: "The crew was professional."
Miinukset: "The boarding process was highly disorganized: all travelers line up at the gate and attempt to cram their way onto the plane regardless of whether this behavior delays the flight."

Plussat: "Good service and comfortable flight"

Miinukset: "Delayed, both ways"

Plussat: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Miinukset: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"

Miinukset: "Food was ok"

Plussat: "Food is poor , pasta have not taste n the portion not enoug"

Plussat: "The staff were friendly, 1 woman went out of her way to help everyone. The plane was clean, bathrooms also, seats were roomy enough. Plane felt like it may be a newer one."
Miinukset: "You had to pay for all food and drink. No complimentary anything offered, even water."

Plussat: "The crew was friendly and one started bording it when ok."
Miinukset: "It was delayed, as normally, 45 mins this time. Awful experience going through security in CDG I would avoid that airport at all cost. Randomly making you wait luggage before security, with add extra 30 mins to the security processes, not sympathy of staff even if flight people may miss their flight."

Miinukset: "Flight attendants were very rude apart from that it was great"

Miinukset: "The delay"

Plussat: "The boarding was easy. Having a blanket and pillow at my seat."
Miinukset: "The delay and short time between flights to get to gate and get through customs. Having no in flight entertainment for a 7.5 hour flight. There was not a vegetarian snack option for my daughter."

Plussat: "The flight was easy to board when it was time. We left and arrived on time."
Miinukset: "There was only one person initially checking people in. Then when there was a second person, she was going to make us move to the end of the other line after waiting 30 minutes. She did end up taking us, but it was only after conceding that."

Plussat: "Nothing"
Miinukset: "All"

Miinukset: "only food and water for purchasing no entretainment."

Miinukset: "Cold onboard"

Plussat: "Great price to value ratio, attentive crew, good food. Wifi available."
Miinukset: "Older panes with no phone jack charging options. What's the use of Wifi if your battery runs low or dies. They have charging ports in Business Class. I don't remember the last time I was on a plane with at least phone charging ports."

Plussat: "Price was great, flight crew very attentive, even the food was good."
Miinukset: "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."

Plussat: "UP TO THE MARK I EXPECTED"
Miinukset: "A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE"

Plussat: "The crew was super nice and the seat was great"
Miinukset: "For the price i got the ticket i couldn't asked for more. Thanks a Million"

Plussat: "I got there"
Miinukset: "My luggage did not"

Plussat: "Early morning flight so left on time and arrived early. Staff excellent."
Miinukset: "Seats are grim like most European carriers in coach..."

Miinukset: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Plussat: "The flight crew were amazing and had lovely gifts for our daughter"
Miinukset: "the flight was late and no food or drinks were available without paying rather high prices"

Plussat: "Pretty much nothing"
Miinukset: "A sealed blanket and a better customer service"

Miinukset: "Departure was slightly late (passengers still exiting the plane when gate was called)"

Miinukset: "If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers"

Plussat: "Crew was friendly, seats were ok"
Miinukset: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."

Miinukset: "My luggage was lost for almost 2 weeks."

Plussat: "Nothing! We’re still in Baltimore"
Miinukset: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."

Miinukset: "Delays is Boarding No food and beverages"

Plussat: "Best Econ service for a long time.Beats the Comp hands down."

Plussat: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."

Miinukset: "Whole flight was so cold like in refrigerator."

Plussat: "Food was good. Crew on the flights were polite"
Miinukset: "Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways."

Plussat: "Crew was very pleasant and attentive."
Miinukset: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."

Miinukset: "To be given a blanket. And better choice in music"

Miinukset: "Wasn’t given a blanket"

Plussat: "The seats were wide tall and comfortable, there was enough room for the legs as well."
Miinukset: "A little glass of juice would have been nice from the airline."

Plussat: "Made up tons of time en route."
Miinukset: "Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control."

Plussat: "cheap ticket"
Miinukset: "lack of service, very unfriendly stewardess"

Plussat: "The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again."
Miinukset: "no TV or other entertainment options so make sure to bring your own device or a book."

Plussat: "This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control."
Miinukset: "Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins."

Plussat: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Miinukset: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Plussat: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Miinukset: "Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time."

Miinukset: "The bags took over 45 minutes to be delivered"

Plussat: "Kindliness of crew"
Miinukset: "Impossibility to by drinks or did with bank cards"

Plussat: "Good flight overall- staff lovely"
Miinukset: "Limited food choices"

Plussat: "Everything apart from the punctuality"
Miinukset: "Delayed by an hour"

Plussat: "Great service"
Miinukset: "Delay due to congestion at brussels"

Plussat: "Great airline"
Miinukset: "Great distance to walk between terminals for transfer"

Plussat: "Email and text kept me updated"
Miinukset: "Flight delays"

Plussat: "Film selection"
Miinukset: "Food was disgusting"

Miinukset: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."

Plussat: "They have the funniest and engaging safety video I have ever seen"

Miinukset: "no clear information about delay and real flight time"

Miinukset: "no information on the board about delay and gate change"

Plussat: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Miinukset: "Plane seem a bit old lights would flicker randomly."

Plussat: "Good value, Staff were polite and helpful. On time."

Plussat: "nothing"
Miinukset: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

Plussat: "in time food good good sleep multiple languages spoken by the announcer"
Miinukset: "the movies - music background to loud couldnt here what they were saying and most of the movies no subtitles"

Plussat: "On time"
Miinukset: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Plussat: "Everything"

Miinukset: "You have to pay for any drink and snacks in flight"

Plussat: "Lots of empty seats so more room"
Miinukset: "Had to pay for tea/coffee. Was free on way over so don’t understand this"

Plussat: "Comfortable seats"
Miinukset: "Food was rubbish"

Miinukset: "Sardine tin bus transfers from hell."