Halvat lennot Andalusia

Plussat: Seat comfort , modern plane

Miinukset: The boarding process was ridiculously disorganized . People were not boarding according to their group numbers and there were many unnecessary delays / hold ups . My baggage was lost for over 4 days (it still hasn’t arrived on October 24. I landed on October 20). With little to no communication on it status or refund on all the baggage fees I was made to pay.While the crew was pleasant , price point attractive and plane modern, These factors are enough to deter me from choosing this airline in the future

Plussat: The flight attendants were nice.

Miinukset: Flight entertainment, more leg space, more aisle space (people kept bumping into me while I was sleeping), free drinks (at least free water service).

Miinukset: Flight was cancelled at last minutee

Plussat: Newness of plane

Miinukset: Terrible food choice, ran out of food, no options based on diet restrictions, dirty plane, terrible attitude from flight attendants,

Plussat: Almost as bad as easyjet

Miinukset: Non standard smaller capacity carry-on. Meal and snack charges even cross Atlantic. Not worth the cost with Overcharges

Plussat: Simple Flight

Miinukset: Small plane. not a lot of leg room

Plussat: Good price

Miinukset: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Miinukset: Baggage took almost 90 minutes to come off plane.

Miinukset: The food

Plussat: Love Lufthansa

Miinukset: The seat didn’t recline and the entertainment didn’t work

Plussat: The crew, leg room with seats! The flight crew was extremely nice!!!!

Miinukset: Everything was pleasant....I wouldn’t change anything.

Plussat: Crew was good, especially from Beijing to Copenhagen

Plussat: No

Miinukset: Everything

Plussat: The crew was very nice , and very comfortable seats .

Miinukset: Everything was great

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Plussat: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Miinukset: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Miinukset: Thé qualité officielle the images

Plussat: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Plussat: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Miinukset: For me this part is not applicable

Plussat: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Miinukset: Move the drapes a few more inches back.

Miinukset: Flight got cancelled

Plussat: very nice crew

Miinukset: my bagfage was lost

Miinukset: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Miinukset: Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late.

Miinukset: Being on time

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: Larger airplane, good seat.

Plussat: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Miinukset: Movie options.

Plussat: nothing

Miinukset: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Miinukset: I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines

Miinukset: Seat legroom

Plussat: Crew amazing, seats were comfortable.

Plussat: The service is amazing .. the crew took care of us well.

Miinukset: Not much .. its a comfortable short flight.

Plussat: Bad for 12 hrs flight passengers need hot food

Miinukset: Long flight is not about just saving money

Plussat: Seat was comfortable, crew was attentive, entertainment was sufficient.

Miinukset: I was not even offered a beverage. On a 10 hour flight, one should at least be given a beverage or snack.

Plussat: Absolutely nothing

Miinukset: Fight could leave on time. It was one hour late. Not even water served complimentary. Seat old and cramped. Outdated entertainment with no variety.

Plussat: The crew was excellent! Nice leg room!!

Miinukset: I would like to have free access to coffee and tea. I understand the cost of meals but a complimentary beverage would be a welcome, inexpensive treat!

Plussat: Good price

Miinukset: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Plussat: Very intuitive self drop-off service, helpful and friendly staff

Miinukset: The flight got 30 min delayed, online check-in opens 24h prior to departure

Plussat: Boarding

Miinukset: The crew very impressed and not give a good safety at the plane

Plussat: We were delayed. Did good time still.... nice and polite flight crew..

Plussat: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Miinukset: Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.

Miinukset: The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it.

Plussat: Attention and comfort

Plussat: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Miinukset: She could have informed me they where no longer available.

Plussat: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!

Miinukset: They need to serve drinks with ice! US passengers need ice in their drinks!

Plussat: Crew was good, especially from Beijing to Copenhagen

Plussat: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Plussat: food good

Miinukset: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Plussat: I like the comfortable seats

Miinukset: Service lag a little

Miinukset: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Plussat: Seats are comfortable on Business Class. Service is good

Miinukset: Constant delays specially from CDG! Poor cabin service specially on this flight.

Plussat: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Plussat: Great crew.

Miinukset: Ran out of business class meal. Substituted a Econ class.

Miinukset: All of the less than good, obvious!

Plussat: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Miinukset: Move the drapes a few more inches back.

Plussat: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Plussat: Flight home had an open middle seat

Miinukset: Flight over was too crowded

Plussat: Nothing

Miinukset: Staff , boarding , late, rude , uncomfortable. NEVER FLY WITH NORWEGIAN

Plussat: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Plussat: More legroom than expected. Seats are thin though but comfortable enough for a 2 hour flight. WiFi has movies although the selection was pretty slim and they cost 5 euros! Also, the app seemed to have an issue that the titles of the movies didn’t appear anywhere so you had to guess what the movies were based on one screenshot.

Miinukset: They claimed they had WiFi but I would hardly call it that. It was very slow and kept disconnecting. Also, had to pay for movies and even regular drinks like orange juice. I know it’s budget airline but still bothers me especially since they charge 2-3 times regular price for the food.

Plussat: Nice and attentive crew.

Miinukset: Seats not comfortable in premier economy.

Plussat: Crew memebers

Miinukset: Nothing

Plussat: The seat was very comfortable.

Miinukset: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Plussat: The crew was terrific.

Plussat: No

Miinukset: Everything

Miinukset: Multiple delays. Need to offer back up flights and hold connections for delayed flights.

Plussat: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.

Plussat: The flights and food were good. no problems there.

Miinukset: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.

Plussat: Crew was very warm and friendly

Miinukset: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Miinukset: Mejorar las oferta de películas abordo

Plussat: The seats were nice and the food was unusually good

Miinukset: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Plussat: Crew was very attentive and professional.

Miinukset: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.

Miinukset: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: Great crew.

Miinukset: Ran out of business class meal. Substituted a Econ class.