Etsi halvat lennot välille Washington - Suomi

Plussat: Yes

Miinukset: Nothing except the airport

Miinukset: Seats and entertainment

Miinukset: Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home.

Plussat: Crew were helpful and friendly, but not as good as SAS.

Miinukset: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: Crew was great and welcoming

Miinukset: Some features on screen did not work, also seat handle wasnt possible to lower

Plussat: The crew was amazing. The food was good

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Crew were great

Miinukset: Refreshments

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Plussat: Great crew, comfortable seating with enough leg room.

Miinukset: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Miinukset: In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining

Plussat: The crew was so kind and accommodating, boarding, once it started, went fast. There was a balmaket and pillow on my seat and I really appreciated the blanket because at times the plane was a bit chilly. Good selection of movies.

Miinukset: I would love to see some kind of meal service, or at least a snack, on flights from Iceland to the East coast of the US (in my case Philadelphia).

Plussat: The crew was nice

Miinukset: Basically everything

Plussat: Crew was good. I didn’t eat anything

Miinukset: Seats were very cramped

Plussat: Everything was great.

Miinukset: It was a very long flight and the leg room is too small especially for a very tall person.

Plussat: The service was great, crew was sweet and accommodating, food was good

Miinukset: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Plussat: They were helpful

Miinukset: The entertainment services on the plane

Plussat: The crew

Miinukset: More support

Miinukset: This is the last time I perches a flight ticket from you.

Plussat: Fantastic crew!

Miinukset: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Plussat: Entertainmet

Miinukset: Food and rounds for drinks

Miinukset: Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew.

Plussat: short flight

Miinukset: noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :(

Miinukset: We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself.

Plussat: Crew was great

Miinukset: All was great

Plussat: Thé crew was nice and helpful.

Miinukset: I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers.

Plussat: Everything !!!! No delayed seat was great food great multi média great

Miinukset: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!

Plussat: The flight was smooth, and the crew very friendly.

Miinukset: The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack.

Miinukset: Not being 1 hour late

Plussat: Just as I expected. And I made my last connection easily.

Plussat: The crew was great. The soecial meal request was hadled well despite oversight.

Miinukset: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Plussat: Very professional

Miinukset: Lost luggage

Miinukset: Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge.

Miinukset: Children running loose in the aisle

Miinukset: Boarding was very slow, crew told us there was nothing they could do to speed it up, it plane was late, unfortunately when we arrived in JFk we had to wait about 1 houre to get to the gate.

Plussat: Crew was good. Seats were OK.

Miinukset: Boarding at Reykjavik was a mess, not helped by the flight being delayed by over an hour. Part of the problem was that the airline just kept moving the boarding time back by 10 minute intervals. No seating near the gate, so everyone was just having to stand there...

Plussat: Everything.

Miinukset: Nothing.

Plussat: Crew was awesome.

Plussat: The service was excellent. They are very helpful and friendly.

Miinukset: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Miinukset: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Plussat: Staff were professional and courteous

Miinukset: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Miinukset: Better drink selection

Plussat: It was incredibly quick!

Miinukset: My bags were delayed, and ten days later, I still don't have them.

Plussat: The crew were excellent and seats were comfy.

Miinukset: Headphones for the entertainment centre.could have been better. Sound quality not great.

Plussat: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Miinukset: A queuing system would be better-it was a bit disorganised at Amsterdam!

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Plussat: Crew helpful. Food good.

Miinukset: Better range of movies please

Plussat: Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.

Miinukset: Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.

Plussat: Did not provide special ordered meal, leaving nothing to eat

Miinukset: Unapologetic staff, no care for customer service

Plussat: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)

Miinukset: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.

Plussat: Terrible rude counter staff

Miinukset: They dont care about customers at all

Plussat: Yes good crew Very nice seats Good entertainment

Miinukset: I wish some food was included Like cheese sandwich etc Long lines at the airport for check in

Plussat: Crew was very nice and helpful. I loved the complimentary Icelandic water

Plussat: Great crew, everything was pretty much on time. Probably the best and fastest flight we've been on to Europe.

Miinukset: The airline doesn't provide food and there wasn't time on the layover to get any. We were prepared, but others might not be.

Miinukset: The seat bottom was just a bit on the hard side.

Plussat: the crew was attentive.

Miinukset: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Plussat: Crew were helpful and friendly, but not as good as SAS.

Miinukset: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Plussat: Flashy new seats.

Miinukset: Flight delayed

Miinukset: On time departure

Plussat: Nothing your flight was cancelled I will put a claim to refund

Miinukset: Nothing your flight was cancelled I will put a claim to refund

Miinukset: Free wifi

Miinukset: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Miinukset: It was a very long flight and the leg room is too small especially for a very tall person.

Miinukset: Boarding

Plussat: New-ish aircraft

Miinukset: Prompt departure; better food/snacks.

Plussat: Nothing much to say. The crew was polite, kind and professional.

Miinukset: nothing.

Plussat: Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!

Miinukset: It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in.

Plussat: Great crew

Plussat: I was i business class and the crew were very good

Miinukset: nothing as it was not a long flight, only 3 hours

Miinukset: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Miinukset: Fix the damn KIOSKS at Vienna!

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Plussat: The crew was pleasant

Miinukset: Baggage checkin & flight boarding was slow & disorganized.