Chicago hotellit lähellä 900 North Michigan Shops

Plussat: Beautiful room. Inpecable service

Plussat: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!

Miinukset: NOTHING

Plussat: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Miinukset: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Plussat: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Plussat: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Miinukset: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Plussat: Beautiful. Comfortable, luxurious.

Miinukset: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Plussat: Large Rooms, Great beds

Miinukset: The restaurant was small with limited options but it appears they are renovating.

Plussat: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre

Miinukset: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Plussat: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.

Miinukset: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.

Plussat: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!

Plussat: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.

Miinukset: There was nothing we did not like.

Plussat: Unexpected personal communication, services, everything top end. Technology and use of it to make the most of your stay. Very accommodating for our Shitzu. Great location.

Miinukset: Room Service was as expected for similar hotels. Pricey, Ave quality, the usual limited items. Wouldn't take much to provide better then expected.

Plussat: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

Plussat: Great staff, very helpful and friendly

Plussat: Very nice staff and great location

Miinukset: It was perfect

Plussat: This hotel is from a different time and place in America. Everyone was so friendly the room was big and incredibly quiet. The doors are sick the walls are thick the beds are unbelievably comfortable. It's not exactly cheap with $58 per night for valet car parking. I stayed there on business and it was a joy to get a good nights sleep and have the best coffee I've ever had from room service.

Plussat: We loved the location and the staff

Miinukset: Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.

Plussat: Pretty much everything....very boutique...great staff....room maintenance five stars...great location

Miinukset: No complaints

Plussat: The staff was amazing!

Miinukset: The dated feel of the room definitely did not live up the the 5-star rating.

Plussat: Staff was very welcoming and accommodating.

Plussat: I liked how unique the bathtub has open doors to look out the window.

Plussat: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.

Miinukset: No.

Plussat: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.

Miinukset: The employees were not honest in attempting to maximize the hotels profits

Miinukset: Bed was hard

Plussat: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return

Miinukset: yes that i did not stay another night

Plussat: Staff is very friendly and helpful.

Plussat: Best location and best service!

Plussat: Location. Swimming pool.

Miinukset: Not really

Plussat: Soaker tub for two with doors that open to room and breathtaking views of Michigan Ave and Lake. Our favorite hotel in Chicago. It won't disappoint!

Plussat: Build out ambiance room quality

Miinukset: Service lags, if I’m spending $---- or $---- I want service pronto. These industries are highly competitive. Shouldn’t have to deal with faulty google chrome (even if the tech was nice), it was not heating up, waited 1 hr for Wine

Plussat: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.

Miinukset: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.

Plussat: Decoration and restaurant

Plussat: Loved the style, convenience and exceptional service.

Plussat: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.

Miinukset: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Plussat: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....

Plussat: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.

Miinukset: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

Plussat: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Plussat: Great location, great value for the price.

Miinukset: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

Plussat: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

Miinukset: That we eventually had to leave. Everything was wonderful!

Miinukset: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Plussat: I would have preferred a discount on the Parking for staying in the hotel.

Plussat: Great spot. Conveniently located. Pleased overall with the property.

Plussat: The location is execelent, suite was very nice overall and the food is good

Plussat: Inclusive breakfast and evening meal. Staff was friendly and helpful.

Miinukset: Elevator wait times

Plussat: I liked the price/deal we got on the hotel, comfortable bed, extremely spacious room, great view from room, full sized fridge/appliances/plates/utensils/microwave, full breakfast each morning (delicious), fitness center fully equipped and has incredible views, kind staff, very clean, quiet for being downtown, very close to shopping and great restaurants/bars

Miinukset: Wish they offered the free apps and drinks every night, but that is only a small complaint!! Otherwise I have nothing, everything was perfect.