Chicago hotellit lähellä Wrigley Building

Plussat: Club level was outstanding. Staff were beyond awesome. Food was great.

Plussat: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.

Miinukset: The additional room service charge

Plussat: Everything/Room/Location/Staff/Food/cocktails

Miinukset: Nothing

Plussat: Location is excellent. staff is good.

Plussat: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Miinukset: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Plussat: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Miinukset: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Plussat: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Miinukset: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Plussat: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Plussat: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Plussat: Great location off Michigan Ave. But a very quiet street overall for such a great location.

Miinukset: Rooms are a little dark.

Plussat: Close to shops at magnificent mile

Miinukset: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Miinukset: The hotel was nice overall but a few experiences totally ruined our trip. First off, it's the middle of the summer and the air conditioning in our room wasn't working. So we had to sleep in an 80 degree room. Next we found a massive blood stain on the comforter that someone tried to wash but it never came out. Absolutely disgusting! There was also mild in the shower which again goes to show the rooms are NOT clean. There was also very little lighting in the room and most did not even work. For over $300 a night do yourself a favor and go elsewhere.

Plussat: Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.

Plussat: Location, value, amenities, staff, rooms, property were all excellent.

Miinukset: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Plussat: Great clean room and friendly staff

Miinukset: I liked it all

Plussat: The location was within walking distance to Everything. The hotel was very comfortable.

Plussat: We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.

Plussat: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Miinukset: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Plussat: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Miinukset: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Plussat: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Plussat: Large and full service yet not corporate-looking and bland.

Miinukset: Very slow elevator.

Miinukset: Its just 18 floors

Plussat: Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean.

Miinukset: The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.

Plussat: Modern room, loved the shower..

Miinukset: Found the room servicw menu limited, very few items.

Plussat: Location, interior design, amenities

Plussat: Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again!

Miinukset: The cost of parking was a bit overpriced.

Plussat: The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!

Plussat: I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking.

Miinukset: The side chair & mattress were a little harder than I prefer.

Plussat: Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.

Plussat: Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs.

Miinukset: Bar uncomfortable and staff had stiff personalities. Facilty confusing.

Plussat: The hotel was gorgeous. Room was spacious and clean. Workout facility was very good as was all the staff we encountered.

Miinukset: Noisy neighbors, the fan in the heating system was very loud and there was a intermittent, unidentifiable tapping sound that kept us awake most of the night. I know the hotel has little control over who we get for neighbors and likely would have moved us if we would have called to complain but neither one of us wanted to disturb the other by calling down to the front desk in the middle of the night. They did remove our urban fee which was a very nice gesture.

Plussat: Beautiful hotel.Clean and very modern.

Miinukset: Parking was awful. Took forever to find and poor signs to tell us when we were there. They would do very well to consider some sort of valet parking. Don't know if I could stay there again, just because of the parking.

Plussat: One of the best hotels in Chicago. Ideal location to everything in the city, wonderful staff and service, Roof Top Bar is excellent. Overall best hotel experience I've had in Chicago.

Plussat: The decor and rooms very nice, and the proximity to restaurants and entertainment was perfect. The rooftop bar was a desirable place to be.

Miinukset: Free waters weren't offered for Hilton honors members like other Hilton brand hotels. The only free waters were 2 11oz bottles in the room, which is not what I've come to expect when staying in Hilton hotels. This is a perk I love because I drink a lot of water. Also, there is no incentive for hotel guests to go to the rooftop bar. The cost for admittance is the same no matter what, and you would think they would want their guests to spend more time at their hotel.

Miinukset: The wit hotel is definitely a great spot. My husband and I went on a very cold winter day. It was nice they have the club/bar on 27th this way we didn't have to leave the hotel. We would stay ther again.

Plussat: Great downtown location.

Miinukset: Doors locks dont work. Bathroom fixtures broken.

Plussat: Extremely convenient for getting to the Chicago Theatre.

Plussat: Great location to everything in the city! You can walk to the Riverwalk which has so many things to do! very clean hotel and staff is so so accommodating and welcoming!

Miinukset: The bed was very uncomfortable! Had a huge dip in the middle of the mattress! Other than that no complaints

Miinukset: The fridge didn't work so the brought up a dented scratched fridge and set it in the middle of the room. The room was not clean. No hospitality. Way over priced!!!!

Plussat: beautiful room, great amenities, very clean and modern

Miinukset: some confusion at the front desk when checking in but it seemed to only be us

Plussat: Nice hotel, great location.

Plussat: Everything in the room will be good! view is the best!!! Location is the best of the best!

Miinukset: When we check in, nobody tell us about breakfast, it is not include. When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!

Miinukset: Hotel and staff were great. Great location! We will book here in the future!

Plussat: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.

Miinukset: I can't think of any negatives....

Plussat: Perfect location, easy access to shopping, restaurants and museums

Miinukset: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.

Plussat: Great downtown location

Miinukset: An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.

Plussat: Great price and location.

Miinukset: The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.

Plussat: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.

Miinukset: Elevator is really loud for room 3802 but only during high traffic hours. (View made up for it) Restaurant is disappointing for price and selection. If I am going to spend $25 for breakfast $10+ dollars for cocktails or any amount for average food at dinner, there are other options within walking distance that are SO much better. They need reasonable prices to compliment convenience.