Chicago hotellit lähellä American Medical Association Headquarters

Plussat: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!

Plussat: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!

Miinukset: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.

Plussat: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc

Plussat: This is a great hotel the atmosphere that employees everyone was great there

Plussat: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay. Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size. Within walking distance to many desired locations.

Plussat: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.

Miinukset: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.

Plussat: great accomodations and service

Plussat: Everything. Zero complaints

Miinukset: Service was boardline TOO GOOD if that is such a thing

Miinukset: Many hidden charges, especially for room service, it costs a fortune. Other than that, great stay, friendly staff, good food, exactly what’s expected for a 5-star hotel

Miinukset: Nothing. I thought everything was perfect

Plussat: Decoration and restaurant

Plussat: Loved the style, convenience and exceptional service.

Plussat: Bed was super comfy. Views were amazing. Overall feel was very modern.

Miinukset: Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).

Plussat: High-end; great location, staff and food. A classy choice.

Plussat: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....

Plussat: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.

Plussat: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Plussat: Great location, great value for the price.

Miinukset: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

Plussat: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

Miinukset: That we eventually had to leave. Everything was wonderful!

Miinukset: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Plussat: Fantastic location, close to the Magnificent Mile and Water Tower. The building is strikingly modern.

Plussat: Sofitel is my new favorite Hotel.

Plussat: My husband and I loved this hotel. We have stayed in several hotels on or near Michigan Ave and this was the best. The hotel is beautiful and is in the perfect location for us. A short walk to the subway, excellent restaurants along Rush Street and of course fabulous shopping. I will definitely stay here again even though it's a little more than I usually like to pay.

Plussat: Situated in a good area very convinient for shopping and buisness.

Miinukset: I was not allowed a late check out as my flight was late evening.

Plussat: Clean room, good location, good food

Miinukset: Difficulty of reaching the concierge by phone and having to listen to recorded advertising of the hotel while waiting

Plussat: loved the architecture, nice view, price was great, good bar, convenient to lots of things in Chicago, usual helpful Sofitel staff . . .

Plussat: Swanky and chic hotel located in the heart of Chicago only steps away from shopping, great restaurants and all that the city has to offer. It's upscale, hip and a great value -- with a very comfortable bed to boot! What more could you want?

Plussat: the room was wonderful - the bed and linens were superior

Plussat: Staff was excellent, they shipped me something that I left in the room immediately. Very clean, they even put a birthday surprise for my husband in room upon arrival.

Miinukset: When you enter the main lobby there is no rest room, you have to take elevator to the 2nd floor. After traveling so long one needs to use the facility fast. Also parking fees a bit high per day, the hotel I stay at offers free parking to its guests

Plussat: Central location, nicely decorated, friendly and helpful staff

Plussat: The location was great.

Miinukset: I needed to print a document and the business center did not have a printer.

Plussat: The staff was awesome being able to get some obscure requests.

Miinukset: The bed and pillows weren't very comfortable. And there weren't that many amenities.

Plussat: Well thought out hotel experience; great rooms and unique decor. It's a nice home away from home.

Plussat: Loved the staff at the Hyatt! They were amazingly helpful, especially Ariana who was there no matter what we needed. From the valets to the housekeepers they were so wonderful. The business center was very helpful and the latte's were delicious.

Miinukset: The room was really quite loud. The air conditioner would kick on and wake me up several times a night. We were also close to the elevator (which I know is unavoidable) and could hear word for word the conversations in the hallway. This made for a rough night's sleep.

Plussat: The view and the equipment of the hotel

Miinukset: No breakfast provided

Plussat: Location right in the Loop

Miinukset: Rudeness of certain hotel staff, pillows were way too soft

Plussat: The overall experience was great - facilities, location and staff were wonderful

Miinukset: The corner lounge was strange in terms of food offerings, everyone shows up for breakfast expecting to find dry cereal, bananas or a pop tart. Get rid of the candy and party mix and offer a minimal continental breakfast.

Plussat: Central location Nice view Quiet room

Plussat: Room was nice, roomy bathroom, clean. Good location. The staff was nice. Roof top bar was enjoyable with good food and drinks.

Miinukset: Price to keep the car over night was expensive.

Plussat: Great location--close to everything we needed. Super friendly, helpful staff. Very comfortable accommodations.

Miinukset: The bathroom was poorly separated from the bedroom. With a gap above the hanging door to the bathroom area and a much bigger gap above the glass door that made up the toilet room, it was almost like we were in there together. Not very romantic.

Plussat: Location. Nice view. Nice acomodations. Fun place. Good value

Miinukset: Not much i didnt like. Nice view of the Chicago river but would be better if window was cleaner.

Miinukset: The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.

Plussat: Good location

Miinukset: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.

Plussat: Great location, very good restaurant in the hotel.

Miinukset: Have to wait along time for elevator, then it broke down along with the coffee machine.

Plussat: Central downtown location, good restaurant, nice service

Miinukset: Needs a good cleaning and update, grungy.

Plussat: The hotel is centrally located and the staff was accommodative. Just be aware the rooms are tiny

Plussat: Incredible views of the river and downtown. Walking distance to Navy Pier, Willis Tower and lots of other great restaurants and fun places. Staff was very helpful, have a son in a wheel chair and they went out of their way to help. Great Italian/pizza restaurant in lobby. Historic style building with very clean modern rooms.

Plussat: Room very clean and cozy. Excellent location for downtown. Great value for the money.

Miinukset: It was difficult to locate and find initally when we were driving and trying to checkin.

Plussat: Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.

Miinukset: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.

Plussat: The River Hotel is very conveniently located and has a nice restaurant downstairs that has a nice beverage selection and even deep dish Chicago pizza (along with a diverse selection of salads, pasta, and meat dishes). The A/C was great and the mattress was comfortable. We were able to check in an hour and a half early, which was very nice.

Miinukset: The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!

Plussat: Location

Miinukset: Smallest room I've ever seen. Valet parking outrageously expensive.

Plussat: Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.

Miinukset: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.

Plussat: The staff were helpful, friendly. The location was ideal - central and walking distance to most things we wanted to see and do. The room was spacious, comfortable and clean. The water they make available near the lifts on each floor was a welcome treat since the weather was very hot during our stay. We also stayed with them for our 2nd visit to Chicago.

Plussat: the hotel is very neat.

Miinukset: it seemed to me that there were very few staff around at any given time and that made me to feel isolated and virtually alone. the service points appear all automated and as a result, the human touch was absent.

Plussat: Very close to the city centre with excellent views of the river and a very comfortable room

Miinukset: Soaps, shampoos, milks and tea were not replenished

Plussat: Excellent location, check in, check out was very efficient. Liked the bottled water in the hall by the elevators.

Plussat: the location is very good.

Miinukset: The room clean service.

Plussat: This hotel is good, but the better is your localization. It's closer River and Michigan Ave.

Miinukset: It's do not have breakfast.

Plussat: close to Michigan Avenue

Miinukset: bad noise in duct everytime air came on. kept me awake most of the night. advertised as 2 room suite, but NOT 2 separate rooms - very misleading.

Miinukset: minibaari puuttui, kassakaapi puuttui

Plussat: I could not find anything that I disliked. I drove to Chicago and used the valet parking which was very convenient.

Plussat: Our room was awesome. Very very comfortable!

Plussat: Allowed to check in early.

Miinukset: Tv screens are too small

Plussat: Siisti hotelli keskeisellä paikalla.

Miinukset: Hotellin pysäköintitaksat ryöstöhintoja. Kalliimpia kuin keskikastisen auton vuokra!!! Eli jos liikkeellä autolla se kannattaa parkata yleiseen halliin.

Plussat: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.

Miinukset: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.

Miinukset: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund

Plussat: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.

Miinukset: Window in room didn’t open and no air circulation.

Plussat: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.

Plussat: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.

Miinukset: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.

Plussat: NEARLY EVERYTHING

Miinukset: The bed was a little wonky

Plussat: Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.

Plussat: Best bed! Very comfortable

Plussat: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way

Miinukset: got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options

Plussat: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.

Miinukset: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.

Plussat: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!

Plussat: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.

Miinukset: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).

Plussat: Great location

Miinukset: WAY TOO OVER CROWDED, we didn't get the room we requested and had to change rooms the second night. Overall, not a great value for the money. I would stay elsewhere next time, since there is a ton of hotels in that area.

Plussat: Courteous staff, views of the water, walk le access to shops and restaurants

Miinukset: Internet cost

Plussat: The hotel was right on the water and close to many attractions. The rooms were clean and the beds were very comfortable.

Miinukset: The pool could use some upgrades, and it would of been nice if the rooms had a mini fridge for personal use, instead of a fridge stocked already with items that you have to purchase.

Plussat: The location, the personel is always available and happy to help.

Miinukset: The breakfast was not included

Plussat: Friendly, professional staff. Great accommodations. Perfect location. Especially liked the on-site dining options.

Plussat: Great location. Very clean.

Miinukset: Only some reservations get access to the lounge where breakfast is served. What hotel only gives continental breakfast to some guests.

Plussat: Most everything was perfect

Miinukset: They want you to pay us$15 per day for wifi. Booo.

Plussat: Location and views from rooms

Miinukset: Pool was not always clean. Hair in pool made kids not want to swim.

Plussat: The location, bed, and shower were perfect. The room size was great and the view of the river was beautiful. It's in walking distance of the Willis tower and sky gate.

Miinukset: Parking is about 55 dollars for 24hrs, and about 14 for 30 minutes. There is no fridge in the room. There was no coffee in the room, as is supplied at lower end hotels. Because there are restaurants in the building, when we asked for recommendations on places to eat the staff would only recommend those places, which are overly expensive. No complimentary breakfast.

Plussat: Great bedding, nice staff, open and big lobby. Great food options.

Plussat: It was a great location and the staff was very friendly.

Miinukset: I spent a lot of time looking for a room that would comfortably fit 3 adults. I was traveling with my 19 year old daughter and my 67 year old mother. I specifically booked and paid for a "triple room". When we got to the room there were 2 small double beds. Not at all what I expected for 3 adults or for $400 per night. Be very aware of what you are actually getting for your money. This was not at all comfortable for 3 regular sized adults. I will say everything else was fine but I felt very ripped off for what we paid vs. what we got. I could have booked a regular room anywhere for much less.