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Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,8 Erinomainen
Perustuu 17 055 arvosteluun
-
Kaikki arvostelut 8,8
-
Pariskunnat 9,0
-
Perheet 8,8
-
Bisnes 8,7
-
Yksin matkustavat 8,8
9,4
8,7
8,3
8,2
7,7
6,7
9,5
8,8
8,0
7,5
7,0
5,4
8,9
8,5
7,2
7,1
7,0
9,6
8,7
8,3
8,1
7,6
6,9
9,4
8,8
8,3
7,6
7,6
tiedot tarjoaa TrustYou
"Puhtaat huoneet"
"Erinomainen vastaanotto"
"Ammattitaitoinen palvelu"
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Top kriittiset arviot
Erinomainen 10,0
Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
OK 5,1
The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street. The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
Viimeaikaiset arvostelut
-
Erinomainen
10,0+Great spot. Conveniently located. Pleased overall with the property.
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Erinomainen
8,5+Great location, beautiful room and good staff.-Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.
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Erinomainen
9,7+Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.-More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
alk. 85 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,0 Erinomainen
Perustuu 6 661 arvosteluun
-
Kaikki arvostelut 8,0
-
Pariskunnat 8,1
-
Perheet 8,0
-
Bisnes 7,8
-
Yksin matkustavat 8,0
9,4
7,9
7,0
6,8
6,0
4,7
9,5
8,1
6,7
6,7
6,1
4,9
9,5
7,4
6,5
6,3
6,3
5,0
9,3
7,5
7,0
6,7
5,7
4,7
9,6
7,5
6,9
5,7
5,6
5,1
tiedot tarjoaa TrustYou
"Upea kiertoajelu"
Viimeaikaiset arvostelut
alk. 236 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
9,3 Erinomainen
Perustuu 849 arvosteluun
-
Kaikki arvostelut 9,3
-
Pariskunnat 9,4
-
Perheet 9,3
-
Bisnes 9,6
-
Yksin matkustavat 8,9
9,6
9,3
9,2
9,1
9,0
8,5
9,6
9,5
8,7
8,6
8,6
9,3
9,2
8,0
7,6
9,3
7,2
9,3
8,2
tiedot tarjoaa TrustYou
"Ammattitaitoinen palvelu"
"Ystävällinen palvelu"
"Upea näkymä"
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Erinomainen 8,8
The food options were excellent. We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.
OK 5,7
The bed is gorgeusly confortable Many problems with shower, room cleaning, front desk attendece, etc.
alk. 96 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,2 Erinomainen
Perustuu 4 619 arvosteluun
-
Kaikki arvostelut 8,2
-
Pariskunnat 8,4
-
Perheet 8,4
-
Bisnes 8,0
-
Yksin matkustavat 8,4
10,0
9,5
8,5
6,9
5,3
5,2
10,0
9,7
8,2
6,9
6,5
5,5
9,7
8,5
7,5
6,9
5,6
4,3
9,5
8,8
7,1
7,1
4,9
4,9
9,6
8,1
7,0
6,3
5,4
5,4
tiedot tarjoaa TrustYou
"Miellyttävät vuoteet"
"Ystävällinen palvelu"
"Erinomaiset ostosmahdollisuudet"
alk. 278 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
9,2 Erinomainen
Perustuu 589 arvosteluun
-
Kaikki arvostelut 9,2
-
Pariskunnat 9,2
-
Perheet 9,7
-
Bisnes
-
Yksin matkustavat 9,1
9,8
9,4
9,0
8,9
8,7
6,8
9,8
9,1
9,1
8,7
8,7
9,7
9,2
8,7
7,4
7,5
tiedot tarjoaa TrustYou
"Ystävällinen tunnelma"
"Ammattitaitoinen palvelu"
"Ystävällinen palvelu"
Viimeaikaiset arvostelut
-
Erinomainen
8,5+Beautiful. Comfortable, luxurious.-Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
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Erinomainen
10,0+Excellent ...one of the nicest hotels I have ever stayed at. Professional staff. When coming to Chicago it will be the only Hotel I will stay at.
alk. 283 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
9,5 Erinomainen
Perustuu 992 arvosteluun
-
Kaikki arvostelut 9,5
-
Pariskunnat 9,7
-
Perheet 9,6
-
Bisnes 9,6
-
Yksin matkustavat 9,7
9,9
9,8
9,5
9,5
9,0
8,9
10,0
9,7
9,6
9,4
8,8
4,6
9,9
9,8
9,2
8,8
8,6
9,9
9,8
9,0
9,8
8,7
tiedot tarjoaa TrustYou
"Miellyttävä aula"
"Ystävällinen palvelu"
"Ammattitaitoinen palvelu"
Viimeaikaiset arvostelut
-
Erinomainen
9,1+Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face-I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent
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Hyvä
7,1+I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.-Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!
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Erinomainen
10,0+Beautiful room. Inpecable service
alk. 232 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,7 Erinomainen
Perustuu 882 arvosteluun
-
Kaikki arvostelut 8,7
-
Pariskunnat 8,6
-
Perheet 8,7
-
Bisnes 8,6
-
Yksin matkustavat 8,5
9,8
8,7
8,2
7,8
7,7
6,7
9,9
8,7
8,1
7,7
6,9
6,8
9,8
8,5
8,1
7,7
6,4
5,4
9,7
8,8
8,3
7,7
7,7
tiedot tarjoaa TrustYou
"Ystävällinen palvelu"
"Erinomaiset ostosmahdollisuudet"
"Upea näkymä"
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Erinomainen 10,0
I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
Hyvä 6,0
Everithing
Viimeaikaiset arvostelut
-
Erinomainen
8,0+I liked the location of the hotel, and also enjoyed the updated decor of the hotel.The bedding was excellent! Very important to me.... it was clean and luxurious. The bath rooms also were in excellent condition. It did meet my standards. (Extremely picky)-I did not like that we had to go to the 12th floor to get to reception.
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Hyvä
7,7+It was an elegant, comfortable weekend at one of the best hotels anywhere.-Nothing
-
Erinomainen
8,0+fantasic
alk. 96 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,3 Erinomainen
Perustuu 4 618 arvosteluun
-
Kaikki arvostelut 8,3
-
Pariskunnat 8,5
-
Perheet 8,4
-
Bisnes 8,3
-
Yksin matkustavat 8,4
9,6
9,4
7,7
6,9
6,2
6,1
9,5
8,3
7,8
7,6
6,4
6,0
9,6
7,9
6,7
6,2
6,1
4,9
9,6
7,9
6,5
6,1
6,1
6,0
9,7
8,5
7,2
7,1
6,4
6,2
tiedot tarjoaa TrustYou
"Tilavat huoneet"
"Miellyttävät vuoteet"
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Erinomainen 8,8
Elevator was an issue. Very small for the size hotel.
Keskiverto 2,0
Can't say a thing. I travel quite a bit every year and stay in dozens of hotels. I must say this was the worst experience at a hotel I have ever had. I would never suggest this place to anyone.
Viimeaikaiset arvostelut
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Erinomainen
9,4+Really wonderful employees that made us feel welcomed and comfortable. They were very accommodating and polite.
-
Keskiverto
2,0+Can't say a thing.-I travel quite a bit every year and stay in dozens of hotels. I must say this was the worst experience at a hotel I have ever had. I would never suggest this place to anyone.
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Erinomainen
10,0+The robes.
alk. 245 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
9,1 Erinomainen
Perustuu 705 arvosteluun
-
Kaikki arvostelut 9,1
-
Pariskunnat 9,0
-
Perheet 8,5
-
Bisnes 9,4
-
Yksin matkustavat 9,0
10,0
9,7
9,1
8,8
8,0
6,5
9,6
9,1
9,1
8,4
8,3
9,3
8,2
8,0
7,5
9,7
9,0
8,7
7,8
7,4
8,7
7,9
tiedot tarjoaa TrustYou
"Vaikuttava kylpyhuone"
"Ystävällinen palvelu"
"Tilavat huoneet"
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Erinomainen 9,0
We had a bunch of rooms for this visit for my wife's birthday party. The staff went out their way to help to make it special night. The hotel and staff are great. We have stayed at this property several times and the only thing I don't like is when you are on the south end or by Chicago avid This street is very noisy compare to being on the north or east side of the building.
Huono 1,0
Was very disappointed with our stay here.. service was horrible ... called for towels twice and never brought them till we were ready to checkout... not happy at all with the cleanliness or bed situations !! The beds were hard and so small...
Viimeaikaiset arvostelut
-
Hyvä
7,0+The location and staff were the best features of this hotel. Very helpful polite staff, always available. Right on Michigan avenue, within walking distance of most places we wanted to see and eat at. And shirt uber ride from other further destinations-We did not like the room, however it was clean. The room had a fantastic view. The room however was very tired, in need of a renovation. A bit dated, the carpet was coming up in the corners and ceiling had weird repairs in it. The door did not latch
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Erinomainen
10,0+Modern, tasteful, furnishings (without sacrificing comfort), sophisticated art, knowledgeable concierges, and accommodating housekeeping and valet services.-No
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Erinomainen
10,0+Great hotel and location! Close to everything and staff was extremely nice and accommodating!
alk. 99 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,4 Erinomainen
Perustuu 4 444 arvosteluun
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Kaikki arvostelut 8,4
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Pariskunnat 8,3
-
Perheet 8,4
-
Bisnes 8,2
-
Yksin matkustavat 8,3
10,0
9,3
8,0
7,1
7,0
6,6
9,2
8,0
6,9
6,4
6,0
4,7
9,4
8,4
6,8
6,7
6,1
5,4
9,3
7,4
7,2
6,1
5,8
5,7
9,2
7,5
7,0
6,2
6,2
6,1
tiedot tarjoaa TrustYou
"Miellyttävät vuoteet"
"Puhtaat huoneet"
"Ystävällinen palvelu"
alk. 206 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
9,3 Erinomainen
Perustuu 207 arvosteluun
-
Kaikki arvostelut 9,3
-
Pariskunnat 9,5
-
Perheet
-
Bisnes
-
Yksin matkustavat
10,0
9,6
9,5
9,1
8,5
6,3
8,6
tiedot tarjoaa TrustYou
"Mukava televisio"
"Tilavat huoneet"
"Uudet huoneet"
alk. 141 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,6 Erinomainen
Perustuu 2 883 arvosteluun
-
Kaikki arvostelut 8,6
-
Pariskunnat 8,6
-
Perheet 8,5
-
Bisnes 8,4
-
Yksin matkustavat 8,3
10,0
9,3
8,6
8,2
7,5
6,1
9,3
8,4
8,1
7,4
6,4
5,9
9,4
8,6
8,4
7,3
5,7
5,7
9,2
8,3
7,5
5,3
9,2
8,3
7,4
7,4
7,0
6,1
tiedot tarjoaa TrustYou
"Ystävällinen tunnelma"
"Ystävällinen palvelu"
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Erinomainen 10,0
An architectural gem in downtown Chicago with old look but kept updated with modern amenities. It shows it's age sometimes but that is the charm of it. Just know that there is no lounge access for Hilton Gold members which is strange for a property with a lounge.
OK 5,7
Location was great. Booked and paid for a King bed -- received a double bed. Hotel offered $40 off dinner at their in-house restaurant. Could not offer any other room accommodations - nothing with a view, not a bigger room, and not what I ordered and paid for -- a room with a King size bed. Slept uncomfortably most of the night. Separately, went to breakfast in the hotel and the windows were very dirty.
Viimeaikaiset arvostelut
-
Hyvä
6,2+Staff were tremendous-Hotel needs updating. It is old, worn and dirty
-
OK
5,7+Location was great.-Booked and paid for a King bed -- received a double bed. Hotel offered $40 off dinner at their in-house restaurant. Could not offer any other room accommodations - nothing with a view, not a bigger room, and not what I ordered and paid for -- a room with a King size bed. Slept uncomfortably most of the night. Separately, went to breakfast in the hotel and the windows were very dirty.
-
OK
5,3+Room was clean.-No recreational stuff no pool no sauna nothing it was boring.
909 North Michigan Avenue, Chicago, IL
8,6
Etäisyys
etäisyys 0,4 km
alk. 125 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,6 Erinomainen
Perustuu 2 183 arvosteluun
-
Kaikki arvostelut 8,6
-
Pariskunnat 8,6
-
Perheet 8,7
-
Bisnes 8,6
-
Yksin matkustavat 8,3
10,0
9,1
8,4
8,1
7,0
6,9
9,0
8,1
8,0
7,2
6,3
6,0
9,3
8,0
8,0
6,2
6,2
6,1
8,9
8,6
6,9
6,4
5,9
3,6
9,2
8,4
8,1
6,7
6,7
5,7
tiedot tarjoaa TrustYou
"Miellyttävät vuoteet"
"Ystävällinen palvelu"
"Erinomaiset ostosmahdollisuudet"
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Erinomainen 10,0
Could not have been happier. All of the staff were incredibly friendly and helpful. The room was beautiful and the bed and pillows were SO comfortable! No free wi-fi!
Hyvä 6,2
Children was annoying and running during 6am in the other room and made me didn't rest well.
Viimeaikaiset arvostelut
-
Erinomainen
8,0+The hotel has decent accommodations and lives up to the name. The rooms are nice, the beds are comfortable, & the bathrooms are clean. (don't park there!!!!)-PARKING PRICES, WTF!? Buying anything (aside from the room itself) from the Westin is out of the question/budget.
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Erinomainen
9,7+Great valet service.-Small rooms
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Erinomainen
8,2+Cookies in the lobby and friendly staff.-Not very many amenities. Bathroom door didn't close all the way. Room didn't cool down enough.
alk. 104 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,8 Erinomainen
Perustuu 2 672 arvosteluun
-
Kaikki arvostelut 8,8
-
Pariskunnat 8,9
-
Perheet 8,7
-
Bisnes 8,3
-
Yksin matkustavat 8,8
10,0
9,1
8,7
8,0
7,8
7,0
10,0
9,2
8,4
7,9
7,7
6,5
9,3
8,8
7,9
7,8
7,7
6,9
9,3
8,6
8,2
8,1
7,6
4,9
10,0
9,2
8,7
8,0
7,9
4,7
tiedot tarjoaa TrustYou
"Mukava rakennus"
"Miellyttävät vuoteet"
"Erinomainen terassi/patio"
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Erinomainen 9,7
Great service, BCBG, not expensive and they have a great bar on the 4th. They don't have recycle bins in rooms... Euhhhh... #2015
Hyvä 6,5
Is this a swingers hotel? Lots of people walking around in their underwear in the hallway. Desk said this is typical.
Viimeaikaiset arvostelut
-
Erinomainen
9,1+Exactly the amenity level that you want to pay for. Great, though not extensive, onsite amenities (gym, spa), and a GREAT restaurant/bar. I was passing through on business for one night and I had a couple of small plates and was really amazed. I'd definitely come back just to eat here, but the room was clean and well appointed too.-At 44, I have to try pretty damn hard to be hip enough to chill at the ultra-cool bar at this place. I leave it to others to judge whether I was successful or not.
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Erinomainen
8,0+The staff was pleasant at check in and breakfast. The room was comfortable and well appointed. I appreciated the full size hair dryer which I'm finding to be a luxury lately.-The bar was a very young hip LOUD crowd. My group felt very out of place trying to get a drink there with some coworkers and we had to leave early because of it. Coming back to the hotel after dinner there was a wait to get on the elevator between all the loud groups going up to the bar.
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Erinomainen
10,0+I have heard there is some noise Weds to Saturday late nights but I was there on a Monday night. I guess there is a nightclub. That still probably wouldn't bother me. It's a really nice hotel and if you are going for a night out in the city this is a perfect place.
alk. 135 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,9 Erinomainen
Perustuu 2 359 arvosteluun
-
Kaikki arvostelut 8,9
-
Pariskunnat 9,1
-
Perheet 9,0
-
Bisnes 8,9
-
Yksin matkustavat 9,0
9,5
9,2
8,9
7,3
7,2
5,2
9,5
9,2
8,9
8,3
7,4
6,9
9,2
9,2
9,1
8,3
6,9
6,9
9,6
9,3
7,9
7,8
7,4
6,0
9,6
9,0
8,0
7,7
7,2
6,9
tiedot tarjoaa TrustYou
"Ystävällinen palvelu"
"Upea kiertoajelu"
"Erinomaiset ostosmahdollisuudet"
Viimeaikaiset arvostelut
-
Erinomainen
10,0+My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!
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Erinomainen
10,0+Location, personnel, accommodations. Welcoming and relaxing.
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Hyvä
6,8+Location is great. Staff helpful.
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