Chicago hotellit lähellä Magnificent Mile

Plussat: Beautiful room. Inpecable service

Plussat: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!

Miinukset: NOTHING

Plussat: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Miinukset: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Plussat: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Plussat: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Miinukset: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Plussat: Beautiful. Comfortable, luxurious.

Miinukset: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Plussat: Staff help and friendliness was wondeful!! Location is fantastic!!

Miinukset: The bed had a mattress cove/pad that was uncomfortable and did not stay in place. It bunch up under your body when you moved. Not the best!!

Plussat: The service was amazing and the room was incredible. We had a great view of the water tower and it was super quiet.

Plussat: Convenient to restaurants, shopping, sights

Miinukset: The hotel and staff were exceptional!!

Plussat: The hotel was in a great location. The room was beautiful and the staff was amazing.

Miinukset: I wish the refrigerator allowed room for guest to chill pop or milk.

Plussat: The staff was amazing!

Miinukset: The dated feel of the room definitely did not live up the the 5-star rating.

Plussat: Staff was very welcoming and accommodating.

Plussat: I liked how unique the bathtub has open doors to look out the window.

Plussat: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.

Miinukset: No.

Plussat: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.

Miinukset: The employees were not honest in attempting to maximize the hotels profits

Miinukset: Bed was hard

Plussat: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return

Miinukset: yes that i did not stay another night

Plussat: Staff is very friendly and helpful.

Plussat: Large Rooms, Great beds

Miinukset: The restaurant was small with limited options but it appears they are renovating.

Plussat: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre

Miinukset: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Plussat: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.

Miinukset: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.

Plussat: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!

Plussat: Lounge, entrance.

Miinukset: 1st room constantly smelled like someone was smoking in our room, so the front desk switched our room (which was nice). Only one elevator working, long waits.

Plussat: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.

Miinukset: There was nothing we did not like.

Plussat: Unexpected personal communication, services, everything top end. Technology and use of it to make the most of your stay. Very accommodating for our Shitzu. Great location.

Miinukset: Room Service was as expected for similar hotels. Pricey, Ave quality, the usual limited items. Wouldn't take much to provide better then expected.

Plussat: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

Plussat: Great staff, very helpful and friendly

Plussat: Great location and friendly helpful staff. Comfortable bed and great bathroom.

Miinukset: There is complementary coffee in the lobby however, I’m room coffee would have been preferred.

Plussat: Very nice staff and great location

Miinukset: It was perfect

Plussat: We loved the location and the staff

Miinukset: Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.

Plussat: Great location off Michigan Ave. But a very quiet street overall for such a great location.

Miinukset: Rooms are a little dark.

Plussat: Close to shops at magnificent mile

Miinukset: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Miinukset: The hotel was nice overall but a few experiences totally ruined our trip. First off, it's the middle of the summer and the air conditioning in our room wasn't working. So we had to sleep in an 80 degree room. Next we found a massive blood stain on the comforter that someone tried to wash but it never came out. Absolutely disgusting! There was also mild in the shower which again goes to show the rooms are NOT clean. There was also very little lighting in the room and most did not even work. For over $300 a night do yourself a favor and go elsewhere.

Plussat: Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.

Plussat: Location, value, amenities, staff, rooms, property were all excellent.

Miinukset: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Plussat: Great clean room and friendly staff

Miinukset: I liked it all

Plussat: The location was within walking distance to Everything. The hotel was very comfortable.

Plussat: We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.

Plussat: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Miinukset: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Plussat: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Miinukset: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Plussat: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.