Chicago hotellit lähellä Federal Reserve Bank of Chicago Money Museum

Plussat: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!

Plussat: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!

Miinukset: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.

Plussat: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc

Plussat: This is a great hotel the atmosphere that employees everyone was great there

Plussat: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay. Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size. Within walking distance to many desired locations.

Plussat: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.

Miinukset: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.

Plussat: great accomodations and service

Plussat: Everything. Zero complaints

Miinukset: Service was boardline TOO GOOD if that is such a thing

Plussat: For Chicago Michigan Avenue, the price is good for quality, clean rooms. Yes the room is small but very functional. Large bathrooms and plenty of storage.

Plussat: Rooms are pretty clean and comfort

Miinukset: Staff was really bad, they treat you in a bad way, they didnt provide any help, they charge you for everything. I asked for a double bed room and they charged me extra 20$ even I requested the room weeks ago, Internet isnt free and is really expensive.

Plussat: The room was comfortable and updated. There was an employee who listened to me (Iesha) and displayed professionalism and good customer service when there was a HUGE error in the room reservation on the part of Kayak/Get a Room. Lobby was inviting,

Miinukset: The hotel forced me to upgrade my room and pay more per night due to the reservation made through Kayak/Get a Room which did not secure 2 double beds for 4 people. They contract with Kayak but you still need to call the hotel directly to be sure you are receiving the room you requested. Does not make sense to contract if you still need to call them directly. They did not clean the room during the stay unless asked directly.

Plussat: Great location and valet parking is great after long drive

Miinukset: "Historic " structure inside

Plussat: The breakfast buffet was the best and very reasonably priced. All staff were extremely helpful.

Plussat: The room we had was amazing. The view was amazing. The hotel itself was amazing.

Miinukset: The lady who checked us in was very very rude, we booked 2 double beds a month I'm advance and she leads to tell me that we did not. We told her that we wanted 2 queen beds and she lies and says there aren't any rooms available with the bed arrangement we want. When I pull out the paper and show her the we had 2 queen beds, she goes to talk to another person and than a room that fits what we wanted magically appears. Other than this ridiculous incident all of the other staff was very very nice. Avoid checking in with the African-American girl with braces.

Plussat: Staff promptly covered our mistake of a missing room with a walk-in and helped the family stay together during the vacations!

Plussat: Wet Art Deco feel, check in was smooth and service with a smile.

Miinukset: TV didn’t work

Plussat: Great location, clean room, friendly service

Miinukset: Food service only began at 6am.

Plussat: The hotel was fantastic as well as the staff.It was clean and the bed was extremely comfortable. Great recommendations for activities and food. We had the the tasting menu at Mercat restaurant and had some of the best food we ever tasted. We will definitely be staying here the next visit to Chicago!

Plussat: We loved being right next door to see Hamilton. Would recommend to everyone. No parking problems. valet was awesome. All the staff were very polite and helpful. We went New Years Eve so it was busy. We did have to wait for our room but the staff helped us get luggage to room so we could make our reservation for dinner. Teenagers loved the breakfast.

Plussat: The staff was very friendly and the room was very clean and well appointed. The location is also very close to many of the attractions that we were seeking out. within walking distance of Millennium park and Navy Pier.

Plussat: The hotel was well located for our purposes--within walking distance of shopping and many attractions. The room was clean, the bed comfortable, and staff efficient. Breakfast was the typical Hampton Inn fare which is good quality geared to a wide variety of tastes and preferences.

Miinukset: The facility was an older building that had been retrofit. Our room was a little smaller than other Hampton's. This hotel is probably better suited to a couple than to a family with younger children. But it was efficient and did the job. Décor was funky and different which can work either way depending on perception. Overall, the space worked for us.

Plussat: Location

Miinukset: Breakfast hours

Plussat: Staff was great, very knowledgeable and quick to give recommendations and directions. Breakfast had a lot variety and protein and fresh fruit options.

Miinukset: Walls were thin, I heard a conversation in the next room at 11pm. Also WIFI access was too complicated to log in from a smartphone that I gave up since I had very limited time in Chicago.

Plussat: The room was very clean and the bed was awesome. I liked the color choices for the room.

Plussat: All of above. Check in very easy. Felt safe needing key to elevator upper floors. Great breakfast. Staff warm welcoming very helpful.

Miinukset: Found an empty Jack Daniels fifth bottle under bed. Not ours.

Plussat: Location, cleanliness, staff.

Miinukset: Its a minor thing, but choices of pillows are too thick for side and stomach sleepers. Parking expense.

Plussat: The room was comfortable and large enough to have a small sitting area. I liked the extra high ceilings because the room felt much larger than the floor space. The beds were comfortable and the furniture in good condition. There was a complementary coffee and tea bar in the lobby with fresh fruit and sometimes cookies. This was a nice stop over before heading back to the room.

Miinukset: The breakfast closes on the dot at 10am. This isn't convenient because younger people (I'm 28 years old) like to sleep in a little later. I prefer to get going around 10 or 11am. This is a simple fix, extend the breakfast hours by an hour. I'd like to see more plants indoors at this hotel because the city starts to wear on me after a while and getting a fix of nature is relieving.

Plussat: I appreciated the modern design of the room and the comfort of the bed. It was quiet and yet we were merely a walk away from everything that we were interested in seeing/visiting. I wish that I did not have to call from overseas just to confirm my reservation. The front desk personel reserved a nice room for us and made sure that we were not bumped from our room. I had to confirm 30 hours prior to our arrival since I was flying in from overseas and not arriving until 7p. This hotel is also fully non-smoking which was GREAT for me!

Miinukset: The breakfast could be better. Once they ran low on food, they did not replenish.

Plussat: The staff were all very helpful and friendly, especially the woman at the front desk when we checked in. The location was excellent for walking and conveniently situated to mass transit.

Miinukset: It was all pretty okay.

Plussat: The staff were very friendly and helpful. The location is great

Miinukset: Yeah, the housekeeping time were at different hours during our stay. Sometimes early sometimes later in the day. it would have been nice if the bathroom/toilet had been sealed to show they have been sanitized.

Plussat: The location of this hotel was great. We were in walking distance to everything we wanted to see. Valet and front desk staff were very friendly and helpful. Housekeeping service was very good. The food at the continental breakfast was great, and varied from day to day.

Miinukset: The only thing that could be improved is the breakfast area. Where the food is served is very congested and there are not many tables.

Plussat: Clean, convenient, and reasonably priced.

Miinukset: 1. The credit charge was more than the booking.com receipt charge. I am waiting to see if it is corrected. 2. Cleaning staff was slow in getting to the room to clean it and not thorough in resupplying room items (tissues, soap).

Plussat: The room was very comfortable and it was close to all the local amenities

Miinukset: The breakfast was a bit basic, but adequate

Plussat: Erinomaisella paikalla sijaitseva keskustahotelli kävelymatkan päässä kaikesta tärkeästä. Kohtalainen aamiainen, asiallisen ystävällinen henkiökunta (vastaanoton mustaihoista naisvirkailijaa lukuun otamatta).

Miinukset: Huoneissa vain toinen ikkuna kaksilasinen. Miksi toinen ikkuna on jätetty yksilasiseksi, joka päästää paljon katumelua sisään?

Plussat: excellent location, in the loop near all the shops, restaurants and of course the theatre district

Plussat: The hotel was definitely a good value, and most convenient to the restaurants, museums, and shopping for which we came to Chicago. Nice breakfast, too.

Miinukset: The fitness center was a joke. Too small, no real weights, one difficult to use machine. Decent treadmill and bike, but that's it.

Plussat: The rooms were a good size and very clean. It was ideally situated for visiting the city and there were plenty of restaurants on the local area. Staff were friendly and helpful.

Miinukset: "De Luxe" hot breakfast is a little exaggerated but in common with many US hotels

Plussat: The service was excellent, very clean, not only in the room but the whole hotel, The free breakfast was very nice and had a great selection. The security was great as you had to use your keycard to access your floor, not only your room. All around great place to stay

Miinukset: The only thing that was confusing was the entrance. I understood it was over the Majestic Theater but wasn't sure where to go in.

Plussat: Great view, good location, staff did well in maintaining despite labor strike.

Miinukset: Could not get Wifi to work in our room, despite making a lengthy call to the 3rd party IT support number we were given. Pillows felt beaten down and were not especially comfortable. Minor gripe, but a regular coffee packet was replaced with a decaf, leaving us only one cup of caffeinated coffee on the way out the door.

Plussat: Bar selection

Miinukset: No pool, elevator broke, had snacks out for kids to touch and u automatically have to pay for it once they move they candy

Plussat: Great view, great room, friendly staff.

Miinukset: Picketers (hotel workers union) were outside morning through evening both days we were there. They were very loud, but the doors/windows insulated us from the noise well.

Plussat: Nice room; cool hotel

Miinukset: No pool

Plussat: Was there breakfast included? No one told us if so.

Miinukset: Being not from the area, I needed to know how to manipulate the underground or getting around inside, bad snow outside unprepared for that!

Miinukset: I think it is exceptionally unethical to process a cancellation without making it explicitly clear to your customers that they will not receive a refund. This seems like a pretty low bar.

Plussat: The service was great even if the hotel was sold out!!

Plussat: Everything

Miinukset: Room was not ready

Plussat: Unbeatable location, right in the heart of downtown. Walking distance to everything. Easy to get to and great amenities. Highly recommend.

Plussat: Nice hotel

Miinukset: I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.

Plussat: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again

Plussat: Great stay. Clean room. Trendy decor. Friendly and helpful staff. Great location.

Plussat: The friendliness of the staff...

Miinukset: The Hotel lobby, Reception Area, & two of the Bars which are on separate floors are much too big & vast....theres no warmth or cosiness in all these areas. This is more of a Convention Hotel

Plussat: The food was very good.

Plussat: good location, reasonable rate

Miinukset: bed sheets

Plussat: The hotel staff was excellent. They were all very helpful and tentative to our needs. The beds were very comfortable and the room was very modernized. Location was wonderful.

Miinukset: Restuarants and services were too pricey for a convention hotel. This is not a luxury hotel. Need to be more affordable and reasonable for travelers.

Plussat: Comfortable, clean, modern. Great location.

Plussat: Professional and helpful staff, no problems with room, good gym facilities

Miinukset: I was disturbed to see that you printed my Visa card number on my hotel bill invoice. This is not a good practice and you should change it immediately -- you should protect the privacy of the financial details of your guests.

Plussat: Good location.

Miinukset: It is a little dated and in need of refurbishment.

Plussat: Location was great. City view was nice. Quick check in and out.

Miinukset: Room had not been dusted in ages. Bathroom vent and light fixture filled with dust. All furniture had layer of dust. Asked staff to refresh the room, said they would and never did. Was very nasty.

Plussat: The view was wonderful! We appreciated the upgrade they gave us upon our arrival.

Miinukset: The parking was expensive but normal due to being in Chicago.

Plussat: Convenient location for where I had to be. Unfortunately, didn't do much other than sleep in the room.

Miinukset: Usually, when there's a switch at the door, it works a floor lamp but there was no door. Had to call downstairs to figure out how to work the shower in the tub/shower. One of the bedside lamps flickered every time the table was tapped. Finally, it almost seemed like this room is used to stock other rooms when things break.

Plussat: We've been going to the Chicago hotel for many yrs. We enjoy the location.

Plussat: Location, view of navy pair and the room was clean!

Plussat: Everyt

Plussat: Clean. Friendly staff. Location is great.

Miinukset: The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel. Poor parking options. $125 for two days (non valet) No roof top bar or pool. Charges for any local outgoing calls or 1-800 #'s. A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.

Miinukset: I didnt even stay at your hotel.

Plussat: Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!

Plussat: It was an aweful experience. The staff was rude and the rooms were filthy.

Miinukset: My car was Lost in valet for 24 hours and returned damaged. Seeking legal action.

Plussat: View was amazing and great location!

Plussat: great hotel with great service

Plussat: Location and views

Miinukset: There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!

Plussat: Great room and location for Chicago experience. Very convenient to food entertainment and shopping.

Miinukset: Room right next-door had betting outside the door piled for two days while there. Could not figure out why it was not removed?

Plussat: Rooms were very spacious and clean. Great walking distance to all activities.

Miinukset: Rooms needed to have a refrigerator for guest use. Need to have a vending area so after hours you can purchase items at a resonible price. Free coffee in the Lobby should be their for guests.

Plussat: Excellent location and amenities, incredible view on the lake and pier from the room, nice fitness center and pool (with top view too)

Miinukset: poor choice of the continental breakfast

Miinukset: Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

Plussat: excellent central situation and view from the spacious 26th floor room. Excellent bed.

Miinukset: On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

Plussat: sapcious room; beutiful location; friendly staff; proffesional concierge

Miinukset: too many conventions going on; elevator system not efficient: long waiting time

Plussat: Room size; indoor pool; cleanliness of room and bathroom; location.

Plussat: It was quiet. Room was nice, clean and comfortable. Needed more towels and got them right away.

Miinukset: Nothing I didn't like.

Plussat: Enjoyed the view! overall facilities were good.

Miinukset: poor service at breakfast

Plussat: Good central shopping location

Plussat: great room, beautiful view

Miinukset: Bed was not comfortable. Furniture in the room was worn.

Plussat: Clean rooms, great location, and caring staff. Will definitely return!

Plussat: The hotels staff was incredibly nice. The hotel itself was extremely clean. The location was perfect. It was close to everything touristic

Plussat: Didn’t partake in hotel breakfast. The bed was very comfortable

Miinukset: Nothing. I was delighted with my choice of botel

Plussat: Location is great.

Miinukset: $400 for a tiny bed and room with no fridge or microwave is a complete rip off. I will never be staying here again no matter how busy the city is or how expensive another place is.

Plussat: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.

Miinukset: The king bed we booked was very clearly 2 twin beds pushed together with a zippered-in gap filler that sort of worked. So it was wide but there was a dip in the middle and my feet were hanging off of the foot of the bed, I'm 5'9"... Some trash that wasn't ours under the bedside table when we arrived. As others have said the walls are very thin.

Plussat: Friendly Staff

Miinukset: Poor policies

Plussat: I liked how friendly the staff are.

Miinukset: I did not like how dusty the room was ( around the bed).

Plussat: The outside view from the room

Miinukset: There should be a refrigerator in the room, maybe rooms n bathroom should be bigger n provide drinking water as part of service

Plussat: Great location, gym and also includes free laundry facilities!!

Plussat: Comfortable and clean rooms Great service Close to everything Easy to get from Airpot as the Blue line is just a block away.

Miinukset: Wish my room had a small refrigerator.

Plussat: Great location, friendly staff, excellent room for the price.

Miinukset: Nothing

Plussat: I enjoyed the location of the hotel and the friendliness of the front desk check in staff. I did not check out the amenities. A nice perk was the chilled water bottle filling stations with complimentary water bottles available.

Miinukset: The rooms are incredibly dry! My face, hands, mouth and most of my skin felt coarse and extremely dry all evening and night in the hotel. Upon asking for a humidifier around midnight, I was told that maintenance/the front desk would check in with me after they looked for one. However, after 40+ minutes with no response AFTER I called back again, I went to bed. I was disappointed in both their communication and state of the room. Furthermore, there was the tiniest window with a speck of natural light let in. I understand city hotel room have limited views but I have never been in a room so dark with such a small window. I will not be returning to The Central Loop Hotel for these reasons.

Plussat: no frills, very comfortable, very close to train for airport.

Miinukset: no dislikes

Plussat: Convenient location, good value, well equipped room, excellent service.

Miinukset: Nothing

Plussat: location was perfect for Art Institute student visit. great location near theatre. room was small but clean and confortable

Miinukset: fold out bed was lumpy and uncomfortable.

Plussat: the location of the hotel and front office help.

Miinukset: the poor services in the hotel.

Plussat: Free wi fi, the pub beside the hotel, ubication, facilities, free water, lobby

Miinukset: View from the window,

Plussat: It had a good location in relation to the things we wanted to do.

Miinukset: Laskuttivat ylimääräisestä yöstä.

Plussat: Very helpful staff, clean rooms, chilled water was a nice touch along with other guest facilities.

Plussat: Kiva pieni hotelli keskeisellä paikalla.

Miinukset: Seinät aika ohuet... ;)

Plussat: Wide variety of food room service was very convenient. nevetheless the hotel own restaurant was also reliable.

Miinukset: It would be appreciated to have an iron in the room.

Plussat: Rauhallinen hotelli hyvällä paikalla, kaikki tarvittavat palvelut saatavilla.

Miinukset: WC:n huuhtelumekanismi meni epäkuntoon kahdesti.

Plussat: Tavallinen siisti perushotelli, kaikki sujui, ei mitään erityistä hyvää eikä huonoa.

Miinukset: Ei.

Plussat: Good room rate. Staff was very friendly.Very good location.

Miinukset: Very disappointed that we were not informed of the very expensive over night parking fee.

Plussat: Loved the Luxurious Amenities this hotel offers. Our room was comfortable, cold, and dark. All we needed was a fan to soothe me to sleep and upon calling the front desk, they delivered a fan to our room.

Miinukset: Only negative I have is that our room had poor lighting. I'm a makeup artist so lighting is key for anyone to put on makeup, let alone a professional makeup artist like myself. Upgrade the lighting please!!

Plussat: The location is great.

Miinukset: The parking was difficult and $62!!! I am from Washington DC and am used to paying a premium for things... I don’t think I see the value in going here if you need to park a car.

Plussat: Staff, room, location.

Miinukset: Only one kiosk to get coffee in the morning. You need to fix this. There is no reason it should take 20 min to get a coffee and pastry in the morning.

Plussat: It was all good! Great place!