Chicago hotellit lähellä Civic Opera House

Plussat: Was Gorgeous, great stay!

Miinukset: The bathroom dirty Cleaning

Plussat: Location, Quoit, clean, conformable.

Miinukset: Cost of parking.

Plussat: Enjoyed happy hour menu. Staff very nice. Good location for theatre.

Miinukset: We were first given keys to a room that wasn’t made up and had maintenance work going on in the bathroom. Came back to lobby and were assigned a new room. No view at all, train noise, and bathroom sink that didn’t drain.

Plussat: The room was big and the bathroom was nice.

Miinukset: Front desk staff very rude. The same employee wouldn't look up at me two different time I approached the front desk. Had to wait past check in time to get into our room.

Plussat: The room was great! Staff was very helpful. The doorman Enrique, was excellent, and always on top of whatever we needed, whether it was a cab, or opening the door for us.

Miinukset: We never figured out how to get food, we didn't want room service, but we would've liked more Information on dining in the hotel, we never figured out where the dining room was, the bartender was very helpful however, in recommending a restaurant.

Plussat: Staff was exceptional. Friendly, professional and extremely helpful

Plussat: The location and it was pretty quiet.

Miinukset: No

Plussat: The older black bellman is an incredible asset to your hotel his smile and handshake made my trip

Plussat: This hotel truly exceeded our expectations. Our first time in Chi-Town and the Silver Smith treated us with such care and great hospitality. They went above and beyond our expectations. The area had everything we needed! Shopping, eating and entertainment!!!!

Plussat: Just a block from millennium park. Lovely large room. Good quiet a/c. Good toiletries. Complimentary water. Never heard any train noise.

Miinukset: Price

Plussat: When it was finally time for me to leave

Miinukset: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.

Plussat: Beautiful, comfortable and clean rooms and a very clean hotel my son and I loved it .

Miinukset: Nothing everything was amazing.

Plussat: Location. Very welcoming feel and beautiful.

Plussat: breakfast was very good. hotel was very beautful.

Miinukset: nothing

Plussat: Good room / view / excellent location close to restaurants / grocery / shopping

Plussat: The concierge team did great on a surprise treat for my husbands birthday.

Miinukset: The concierge team decided to call about my breakfast order during a scheduled in-room massage they had arrange for me. They should have known not to disturb in that moment. Also they forgot one item when they delivered.

Plussat: Super comfy bed

Miinukset: Nothing

Plussat: Clean room, workout room, location

Miinukset: Staff (checkin) +/- Slow car Valet - text didn’t work to get car, and expensive ($72.00/day)

Plussat: Clean and quiet

Plussat: Very comfortable bed

Plussat: Excellent place n location. They need a POOL!!!!!

Plussat: location and the mattress.

Miinukset: We had a mechanical noise in the room all night ....

Miinukset: 3 rooms reserved that I paid for on arrival and upon departure they also charged my daughter again. One room was not ready until 5 pm. They brought the wrong luggage to our room. Not up to usual standards I have come to expect from this establishment.

Plussat: Loved the Big Bar and Stetson’s Restaurant!! So close to everything and the beds were so comfortable!! An easy walk to everything-such a beautiful location!

Miinukset: Does not apply

Plussat: Great customer service by front desk staff. Good gym

Plussat: Location was

Miinukset: No fridge in room.

Plussat: Definitely the location. Located within walking desistance of almost everything. Lots of spaces to sit and have drinks and talk. Gym was nice for a hotel. Staff was very professional and accommodating.

Plussat: Extremely clean, staff was wonderful, food and drink choice were amazing, it was overall just a great experience.

Miinukset: Not one thing

Plussat: Location was good.

Plussat: Great location

Plussat: The air conditioner was really loud and the room was uncomfortable

Plussat: The staff was extremely helpful. Having dining options in one place was great.

Miinukset: The bell men weren’t very helpful when we arrived at the hotel. Didn’t help us out of the car with our luggage my Dad is older and could have used the assistance.

Plussat: The hotel is huge, the largest hotel in Chicago and the largest hyatt in the world. Yet a lot of staff on site every day. So many people are employed that it doesnt feel so huge. I stayd for 9 days. I was jetlagged for days and wonderng the corridors and Floors up and down all the time, Everybody was always chatty and bubbly and helpful. Like you would expect when staying with Friends.

Plussat: Location is great

Miinukset: Location is great! Love the Big Bar and common space areas!

Plussat: Location

Plussat: The history, beautiful lobby

Miinukset: Loud a/c

Plussat: Location

Miinukset: Wi-Fi service even the Hilton honors service Is AWFUL. sadly after staying here for 40 years I won’t be back.

Plussat: Helpful staff and clean room.

Miinukset: Quite far from Orchestra Hall.

Miinukset: Peeling ceiling paint, broken safe in room, no conditioner in room, gift shop closed for no reason 15 minutes early. . . front desk could not help me as a third party runs the shop

Plussat: Love the Drake! Location is perfect. Bar and Breakfast so convenient!

Miinukset: Could use a bit more staff at check in

Plussat: Bed was super soft and view was great.

Miinukset: I did not know there was a $75 deposit added to the bill when checking in. They take the payment first then had to wait several days to get it back. This needs to be said in the website so it's part of the traveling budget.

Plussat: We spent our wedding weekend here. Absolutely loved it! We were treated like royalty, despite that our wedding was held at another venue. The staff was truly wonderful! And I loved the text messages from the concierge/guest services team. It was nice to know that someone was looking out for us. The room was huge with a spectacular lake view that we could enjoy while laying on the bed. The linens were high-quality as well. The location simply cannot be beat - walkable to Gold Coast/Mag Mile/beach/lakefront and to the Red Line.

Miinukset: The mattress and pillows felt a bit tired - we are spoiled with luxury bedding at home. The coffee table also looked worn and felt wobbly. The ground-floor lobby adjacent to the elevators could really benefit from a makeover. It's dark and drab and didn't even feel like the same place as the upper floors.

Plussat: It's an historic hotel on Lake Michigan at the south end of the Gold Coast - What's not to like. The bartender Polo. Great drinks, personality and service.

Miinukset: Our room was run down. The front desk told us it was a beautiful room on the 3rd floor. We couldn't see the lake unless we stood at the window. The room itself had the following issues: 1. Dark, 2. Bad air-conditioning - even at a setting of 60 degrees, our room never got cool. In fact, the corridor was freezing and way cooler than our room. 3. The windows were dirty preventing a clear view 4., the light in the closet was out. 5. My wife couldn't get the shower to work. 6. The toilet paper dispenser protrudes into the sitting area of the toilet so that you're jabbed in the side. 7. When I went to turn the lights on as the room was dark, I found that the floor lamp was not plugged in and also discovered that the plug was "pulled" out from the wall. When plugging the lamp in I saw that the wall paper was peeling away from the wall to my left and that the plaster was crumbling to my right. I was told that this beautiful room was the last room but I would get $100 off my bill. In addition to the above, there was trash and used room service trays left in the hall. I told the manager before going to dinner and three hours later, the items were still there. This was not worth the money paid even with $100 off. Hilton, and especially the Drake, should be ashamed for foisting this room on us.

Miinukset: My hotel rom was not ready during check in time and I had to wait 5 hours and missed my friends wedding event

Miinukset: No refrigerator in our room.

Plussat: The Bar was coil

Plussat: local great downstairs bar great Staff were great Love the seat in the elevator. lots of towels, facial towels are nice. bed was excellent but prefer sheets nice large room, but no refer. Clean except dirty towel left on entry floor and disposable razor protective cap left in bathroom when we walked in.

Miinukset: bathtub filled with water when showering, should have something to drink from in bathroom paint flaking off ceiling Had to eat breakfast on my knees as not enough seating Windows were dirty, paid $50.00 extra per day to look out dirty windows. Door to the room wouldn't close automatically - had to close it each time. you have us from the US, we live in AU. We usually stay at the Knickerbocker and went for your hotel as I had always wanted to stay there.