Chicago hotellit lähellä PrivateBank Theatre

Plussat: Great restaurant recommendation and service!

Plussat: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .

Plussat: Very good welcome and staff performance

Miinukset: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Plussat: Hotel has great location, very nice accomodations.

Miinukset: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Plussat: The food options were excellent.

Miinukset: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

Plussat: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.

Plussat: Housekeeper she come by 8 am to wake up this is the only bed thing !!!

Plussat: Love the rooms and the views!

Plussat: The location of this hotel is perfect. It's a few blocks away from the river, Michigan avenue, and the Lake. Our room was very chic. There are hardwood floors, a nice desk area, a large bathroom, and a balcony. The minibar and room service were appropriately priced. We also loved the doorman, TJ, he was always very friendly and had the best recommendations for places to go. Make sure to ask him if you need any assistance with activities or restaraunts. He was much better than the concierge inside the hotel.

Miinukset: The only odd thing about the room is that the entire bathroom can be open to the bed. There is a curtain from the outside that only just covers it. The concierge at the hotel was also sub par. When I asked where to get sushi he suggested the hotel restaraunt and when I asked where to get bagels in the morning he suggested whole foods. I was unhappy with this service as a concierge because they should know the hot spots in the city.

Plussat: Great valet peopl, n customer service .. tj was awesome help..

Miinukset: We checked into the hotel at about 8 in the evening the night befor, and the desk clerk at that time let us know if we needed a late check-out just let the front desk know.... In the morning around 1030am, we requested from a different desk clerk a later check out time of an hour ot so. The clerk at the desk was undeservedly rude to us in telling us no. There are many better ways to deliver a no to a paying guest.

Plussat: The architecture was the primary reason I choose the Dana hotel.

Miinukset: I could hear a party going on in the room across the hallway, obviously very annoying at 10:30pm when i'm trying to sleep. When I complained the desk staff responded by telling me the noise complaint policy and that it may take a while for them to deal with the noise since the "partiers" have rights too. They weren't apologizing and they treated me like I was being difficult. What is difficult about expecting a hotel room to be place suitable for sleep? It took them over 15 minutes and 2 trips to the lobby to make things right but only after the concierge stepped in to offer an apology and an upgraded room away from the noise. He was the only one that appeared to have any hospitality training. They should hire more employees like him. Ultimately Chicago has so many hotel options, I can't see a reason to stay at Dana again.

Plussat: Great room. Great location.

Plussat: I liked the room and the view

Miinukset: I drove from Milwaukee to Chicago for the overnight stay me and my fiancee for her birthday and we were hoping to attend the lounge on the rooftop and was denied due to a dresscode we knew nothing about i feel if i paid my money and staying at the hotel i should've been able to attend or at least tell your customers ahead of time about dresscode unfair and drove to Chicago for nothing completely disappointed

Plussat: Staff was very nice and accommodating. The rooms were great and comfortable.

Plussat: The staff were so helpful and friendly. They took really good care of us. I would definitely stay here again.

Plussat: Nice front desk staff and security cool there it's a club inside

Miinukset: Check in check out times You can hear everything in the hall not good Couldent use gym because of moving equipment Furniture wood and stuff getting old Saw noise complaints but there is a Club upstairs then walls

Plussat: Thanks to front desk for giving us the room with balcony just as I thought we will get booking with third party

Plussat: The room was great! Much bigger than we expected, and had a nice sitting room and desk area in addition to the (very comfortable!) bed. Neat rooftop lounge, great place to go grab a drink and enjoy the view. Staff was very friendly, and you absolutely can't beat the location.

Miinukset: My only complaint is that there were a lot of issues with the elevators being broken the last couple days. Usually at least one was functional, but with a lot of traffic flowing up to the rooftop bar that wasn't quite enough, and it's not fun taking the stairs to the higher floors!

Plussat: The staff was very friendly, attentive ands accommodating. They text me to see if they could be of service then produced the sewing kit I asked for when I lost a button...

Miinukset: I went up to check out the rooftop bar at 8:30 p.m. on Friday night and the door was locked, I was waved away by an employee who did not offer anything else, like if and when the bar would be opening...

Plussat: Almost everything was pretty great

Miinukset: Carpet was a little off putting

Plussat: Lobby is nice. Rooms are nice. Parking right across the street at the hospital. Location is great for shopping.

Plussat: The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!

Plussat: The service was great and the roof top bar was also pretty wonderful.

Miinukset: I had no problems with this hotel at all, I enjoyed my stay all around.

Plussat: Great, spacious hotel room. Very clean.

Miinukset: The TV did not work.

Plussat: The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.

Plussat: Good size for the price. Great king sized bed, good views even on the fourth floor. Cafe/bar was great - very good coffee. Location is perfect. Right next to Michigan avenue.

Miinukset: The revolving door is a little heavy.

Plussat: The location was excellent. Right off of Michigan Ave. The beds were comfortable.

Miinukset: The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]

Plussat: Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!!

Miinukset: No pool. Breakfast was not included and breakfast buffet was 14.99 per person.

Plussat: I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits.

Miinukset: Check-in. Rude-ish staff. Rooms need maintenance.

Plussat: Great view, good location, staff did well in maintaining despite labor strike.

Miinukset: Could not get Wifi to work in our room, despite making a lengthy call to the 3rd party IT support number we were given. Pillows felt beaten down and were not especially comfortable. Minor gripe, but a regular coffee packet was replaced with a decaf, leaving us only one cup of caffeinated coffee on the way out the door.

Plussat: Bar selection

Miinukset: No pool, elevator broke, had snacks out for kids to touch and u automatically have to pay for it once they move they candy

Plussat: Great view, great room, friendly staff.

Miinukset: Picketers (hotel workers union) were outside morning through evening both days we were there. They were very loud, but the doors/windows insulated us from the noise well.

Plussat: Nice room; cool hotel

Miinukset: No pool

Plussat: From check in to check out, our stay at the Hyatt Regency was a superb experience. The staff was genuinely hospitable, and the entire facility was luxurious. The premium view is worth the extra $$$, as we had a breathtaking view of the river and lakefront. Definitely recommend.

Miinukset: It was pricey, but definitely worth it. I really can't say anything else that was undesirable, as our stay was basically perfect.

Miinukset: I think it is exceptionally unethical to process a cancellation without making it explicitly clear to your customers that they will not receive a refund. This seems like a pretty low bar.

Miinukset: No compliants

Plussat: The service was great even if the hotel was sold out!!

Plussat: Everything

Miinukset: Room was not ready

Plussat: Nice hotel

Miinukset: I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.

Plussat: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again

Plussat: Everything in the room will be good! view is the best!!! Location is the best of the best!

Miinukset: When we check in, nobody tell us about breakfast, it is not include. When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!

Miinukset: Hotel and staff were great. Great location! We will book here in the future!

Plussat: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.

Miinukset: I can't think of any negatives....

Plussat: Perfect location, easy access to shopping, restaurants and museums

Miinukset: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.

Plussat: Great downtown location

Miinukset: An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.

Plussat: Great price and location.

Miinukset: The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.

Plussat: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.

Miinukset: Elevator is really loud for room 3802 but only during high traffic hours. (View made up for it) Restaurant is disappointing for price and selection. If I am going to spend $25 for breakfast $10+ dollars for cocktails or any amount for average food at dinner, there are other options within walking distance that are SO much better. They need reasonable prices to compliment convenience.

Miinukset: Parking sucked

Plussat: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!

Miinukset: Facing the Trump Tower.......

Plussat: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.

Miinukset: No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.

Plussat: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.

Miinukset: The room was hot and muggy, which didn't change despite having the thermostat set as low as it would go. The elevators took FOREVER. It was not uncommon to wait 10-15 minutes once calling the elevator to have it arrive. Food in the hotel was fine, nothing special and expensive.

Plussat: Great location

Miinukset: A little jaded