Chicago hotellit lähellä PrivateBank Theatre

Plussat: Cleanliness

Miinukset: Not as ideal a location as I was hoping

Plussat: Nice rooms, clean, friendly staff

Miinukset: No. Everything was very good!

Plussat: i was in chicago to relight the fire in my relationship. due to work i am always traveling or working late and its hard on a relationship. i called the front desk before i arrived and asked that they make my room extra romantic add a bottle of wine and do whatever else they could to make it a special night. The staff went above and beyond and did a great job putting together our room. we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and enjoying the night for a bit. The shower with the tup was amazing and we had the perfect night!

Miinukset: the price was very high and some of the front desk employees were amazing while others were rude and didn't even have the time to answer a few questions about where to eat even though nothing was going on and we were the only two people around.

Plussat: Staff was amazing, rooms were spotless. Beautiful hotel!

Miinukset: No issues whatsoever.

Plussat: Staff across the board was excellent, friendly. Housekeeping efficient and early in day. Decor and vibe super.

Miinukset: Only suggestions would be more hooks in bath ( one not enough) and while I Loved the big round light between the beds and the light was necessary, it wasn’t possible to read at night as it lit up the whole room and would keep up the other sleepers . Suggest a reading light as well.

Miinukset: Limited space, the area felt a bit cramped.

Plussat: location

Miinukset: no

Plussat: Gorgeous big rooms and beautifully clean

Miinukset: I was staying 2 nights (Saturday and Sunday) and nearly all the restaurants and bars were closed and no room service is available after 8pm on Sunday night. Bolero the roof top bar was also unavailable Saturday night as it was being used for a private function. I chose to stay here for marathon weekend but after running 26 miles I wasn’t impressed to be told where I needed to walk to on Sunday night to get something to eat. For a high priced hotel literally all I got was the room. Unfortunately I would not recommend this hotel to anyone for weekend stays ever!!!

Plussat: Beautiful, well decorated hotel. Great location and great value!

Plussat: The location was great. The staff were very helpful. We loved the free wine and coffee.

Miinukset: No

Plussat: Front Desk Staff was nice

Miinukset: Did not have a room available with two beds.

Plussat: Breakfast was amazing!

Miinukset: Nothing.

Plussat: Great location.

Plussat: Nice stuff great location

Miinukset: Elevators worked slowly sometimes you need waiting in line to get in

Plussat: Great location! Friendly staff! Quiet

Plussat: Everything. The staff was friendly, rooms clean, breakfast was good, location was perfect. No complaints whatsoever.

Miinukset: No. All was great.

Plussat: Perfectly convenient for the theater crowd. Parking even more so. No distractions like bar, restaurant, etc.

Miinukset: This is most likely user error but I couldn’t get the room key to work. I had at least three keys, and in a secure environment with your arms full it was frustrating to swipe my key from the entrance, elevator, and room without success. It believe it way my issue ‘cause no one else had that problem. Thanks for asking! Ray

Plussat: The text communication was a great touch. Much appreciated for last minute questions

Plussat: It was clean, the room was comfortable, and the staff was friendly, helpful, and courteous.

Miinukset: The elevators were very slow, but that’s expected in an older building.

Plussat: Adjacent to the CIBC theatre where Hamilton is playing. Staff very friendly and helpful.

Plussat: Great location and good breakfast included. Staff was so nice and offered us water bottles when checking in. Edgar texted me in the morning to see if there was anything we needed before we checked in. I would recommend.

Miinukset: Elevators could be a little faster but to be expected with all the floors in the building.

Plussat: Staff was more than helpful. Breakfast was very nice, coffee and cookies in the afternoon.

Miinukset: The sirens were very loud. The windows need better sound proofing.

Plussat: The staff is number one. the breakfast bar awesome, the rooms clean

Plussat: We stayed two nights, to go to a musical and tour downtown with friends. The room was well appointed, and the bed and bath linens excellent. The price was good and included the solid Hampton Inn breakfast with lots of items and choices. Nice vintage bldg

Miinukset: We begged for an early check in when we arrived but they couldn't accomodate, so no shower after the red-eye. And one of the two treadmills in the tiny and sparse fitness room was not working.

Plussat: The location is perfect

Miinukset: Foreign room neighbors are loud and banging on everything in the room. The next day, the housekeeper was banging vacuuming the next room. It was aweful when youre in the just wanting to relax and take a time off.

Plussat: Almost everything is great. I can’t really tell what the cons are.

Miinukset: The one and the only one problem would be the valet parking, it usually takes longer time than expected.

Plussat: I found the staff at the check-in desk very accommodating and nice.

Miinukset: Did not find anything that was not to my liking.

Plussat: In downtown

Miinukset: No water fountain, self parking was not available(even if it was I was not able to find it).

Plussat: I have stayed here multiple times as w a good result. We stayed here for Thanksgiving and enjoyed the buffet.

Miinukset: NO

Plussat: Hotel was in a good location, staff was super friendly.

Miinukset: It was fine, but don't see it as the caliber of hotel as it is advertised as.

Plussat: The room layout was nice. (perfect actually) Just the right amount of space. Perfect to dump stuff, hook up laptop, do work, pass out on comfortable immaculate bed with no weird smells. Clean, newer carpets, solid bathroom, no dust anywhere.

Miinukset: The blinds were a tad tricky to slide into completely closed fashion. (slightly difficult, not prohibitively difficult) They should probably be replaced with a more modern blind contraption someday soon.

Plussat: I liked the view from the 25th floor! I upgraded to get this view. The room was spotless.

Miinukset: Despite all being super clean, this place just didn´t feel good. I would have appreciated having a small fridge for guest use in the room. The walls were very thin, so I could hear every word uttered in the other room.

Plussat: Location

Miinukset: None

Plussat: All the wonderful amenities.

Miinukset: This place is so big it needs a nap. I have no compliants

Plussat: We don't eat breakfast. The Thanksgiving Buffet food was great.

Miinukset: The waiter for the Buffet was terrible, the food was great. The bed was to hard, as well as the pillows

Plussat: Wonderful staff, good location, restaurant, architecture/design, views

Miinukset: The bathroom was not fully clean (found hair strands and obvious blue tooth paste on wall & counter) and the bed spread had stains on it. Considering the reputation of the Hyatt Regency, I expected better guest accomodations (e.g., the bedding was insufficient/bad pillows, the Starbucks has limited selection, the market is extremely expensive for just snacks/pre-made food or water, there is no complimentary bottled water in room, the toiletries are minimal, no fan bathroom, herding people to check in/out, etc.). I have made business travel arrangements for executives for the past 15 yrs. in my career, many in Chicago. Although there were some things I liked (see above), unfortunately, after this experience I will no longer be able to recommend the Hyatt Regency to my people.

Plussat: Checked in pretty early

Miinukset: We came for a date night.. and a special cocktail at the restaurant. Aloe can you go. Was not on the menu any more. The cocktail they recommended was not good at all. It was missing something. We ordered a snack from the menu. Did not taste good. We decided that , ok let's look forward to breakfast. They did have something because of delivery issues.

Plussat: It was clean and in a good location for the event we were attending. We had a horrible experience with valet. For a little bit more, we could have stayed steps away at a hotel that is exceptional.

Miinukset: Although we checked out at approx 5 am and texted valet for our vehicle 20 min before checkout, the valet could not find our keys for over 45 min. He had to get my husband to go back to the garage to find the keys.

Plussat: Excellent location! The staff is very friendly and welcoming. Nice lounge area in the hotel. Short walk to attractions (art museum, millennium park, the Willis tower). Excellent restaurant attached to the property. Try the Hamilton cocktail.

Miinukset: Some repairs needed in bathroom and bed frame

Miinukset: Lobby sparse. Staff on desk pleasant but certainly not enthusiastic. The room was sparse. No drawers for clothes. Didn’t appreciate having to live out of our suitcases. Only 5 hangers and tiny closet. One bath robe for 2 People? Request for a 2nd one never arrived. Empty bar fridge, no snacks etc. No literature on visiting Chicago. Very disappointing for a Hyatt. Will not stay at this hotel again. If I had not prepaid I would have changed hotels.

Plussat: The room was very clean and the staff was very friendly. The shower was very nice and clean.

Miinukset: The bed and pillows were not comfortable at all.The bed was very low to the ground. The air in the room was extremely dry. The complimentary snack/coffee area on the 3rd floor was kind of a joke. It was apples and oranges and the coffee maker didn�

Plussat: Convenient location.

Miinukset: Has very little in common with Hyatt brand hotels. More like an extremely modern boutique hotel. Rooms were attractive but poorly designed for typical hotel guest use. Beds were too low and not comfortable. Too much street noise. I do not plan to return.

Plussat: The room was clean and adequate. The lounge on the 3rd floor was a nice touch.

Miinukset: Nothing comes to mind.

Plussat: Location, spacious rooms. Clean.

Miinukset: The breakfast at the restaurant. The fact the receptionist did not explain at all about the hotel facilities, we had to find out everything by ourselves, Also the activities that took place in Chicago that weekend like open house chicago that happens once a year were not mentioned at all. I had the feeling of kind of cold hospitality. Nevertheless, the receptionist at the day we left was very helpful. Terrible view from the room, it was an office building, in working hours you could not open the curtains because of the people watching you.

Plussat: Helpful staff, comfortable room.

Plussat: Room design and layout

Miinukset: None

Plussat: Location was great. Super close to the workshop I had to attend.

Miinukset: Parking is expensive.

Plussat: Good location

Miinukset: This hotel is rated 4.5 stars, but is more in line with a 3 star hotel. The 4 star hotel on the next block is much nicer. The bathroom door offers no privacy. The room is bare and not what I would expect from a 4.5 star property. Parking is expensive.

Plussat: The location and the staff.

Plussat: The Grand Ball Room, the history, location and the people

Miinukset: No

Plussat: We didnt eat breakfast

Miinukset: Just a little pricey

Plussat: Location location location

Miinukset: Room was actually very clean and efficient, however at 237 in the morning a loud vibrating noise was disturbing our sleep, not good, this went on for at least an hour and a half, I told reception and they simply said sorry, we never heard it.

Plussat: The hotel is closer to the Field Museum if your walking. It’s a little far from shopping in the colder months. The bell hops were friendly and knowledgeable about the city. Good to have a selection of restaurants on the property. The hotel tablet was very useful.

Miinukset: Paying extra for access to the fitness equipment. Pillows could be a bit plusher and a couple extra bath towels would be nice.

Plussat: The location is superb; we walked to all the tourist and shopping sites! The staff were friendly and helpful!

Plussat: The location was good

Miinukset: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms

Plussat: The most was the location amazing !!!!!Baths I really liked it very clean.

Miinukset: The Staff was not so kind

Plussat: The room had two bathrooms.

Miinukset: The room seemed older and needed updates....peeling sink, rusting trim, bubbling ceiling....

Plussat: Beautiful hotel

Miinukset: The $75 per day parking was a surprise added cost.

Plussat: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.

Miinukset: nothing

Plussat: Location was great. It’s away from the crowd but still has the downtown feel

Miinukset: I feel like it got a 4 star rating solely on location. The room was ver y small and just looked old.