Chicago hotellit lähellä Picasso Statue

Plussat: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!

Plussat: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!

Miinukset: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.

Plussat: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc

Plussat: This is a great hotel the atmosphere that employees everyone was great there

Plussat: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay. Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size. Within walking distance to many desired locations.

Plussat: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.

Miinukset: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.

Plussat: great accomodations and service

Plussat: Everything. Zero complaints

Miinukset: Service was boardline TOO GOOD if that is such a thing

Plussat: Location and nightlife

Plussat: My go-to hotel for “stay-cations” in the city.

Plussat: Location and friendly staff

Miinukset: Bar, location and staff

Plussat: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views

Miinukset: We checked in early and dropped off our bags, no problem. Then we got the notification that our room and digital key was ready, so we made our way back. When we tried to get our bags, no one was there to talk to so we had to go to the front desk and they were going to send them up. We went upstairs with our digital key ready and it didn't work. We had to go back to the front desk, only to have the staff not believe us that it didn't work. They gave us a regular key and we went back upstairs. I had wanted to freshen up but the bags had not arrived. We waited about half an hour but ended up going back to the front desk to remind them to send the bags up. After that, the stay was fine until I was over charged for the room and had to call the hotel to get the correct charges.

Plussat: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.

Miinukset: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Plussat: Good

Miinukset: There should be a parking facility for the guest. I was paying almost the same amount for the parking what is was paying for my room.

Plussat: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Plussat: Attention to detail was spectacular, gave over and beyond service

Plussat: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Miinukset: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Plussat: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Miinukset: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Plussat: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Plussat: Clean, great location, friendly and professional staff. Love coming here to take a break. I can often find a pretty decent rate considering the location.

Plussat: We loved being right next door to see Hamilton. Would recommend to everyone. No parking problems. valet was awesome. All the staff were very polite and helpful. We went New Years Eve so it was busy. We did have to wait for our room but the staff helped us get luggage to room so we could make our reservation for dinner. Teenagers loved the breakfast.

Plussat: The staff was very friendly and the room was very clean and well appointed. The location is also very close to many of the attractions that we were seeking out. within walking distance of Millennium park and Navy Pier.

Plussat: The hotel was well located for our purposes--within walking distance of shopping and many attractions. The room was clean, the bed comfortable, and staff efficient. Breakfast was the typical Hampton Inn fare which is good quality geared to a wide variety of tastes and preferences.

Miinukset: The facility was an older building that had been retrofit. Our room was a little smaller than other Hampton's. This hotel is probably better suited to a couple than to a family with younger children. But it was efficient and did the job. Décor was funky and different which can work either way depending on perception. Overall, the space worked for us.

Plussat: Location

Miinukset: Breakfast hours

Plussat: Staff was great, very knowledgeable and quick to give recommendations and directions. Breakfast had a lot variety and protein and fresh fruit options.

Miinukset: Walls were thin, I heard a conversation in the next room at 11pm. Also WIFI access was too complicated to log in from a smartphone that I gave up since I had very limited time in Chicago.

Plussat: The room was very clean and the bed was awesome. I liked the color choices for the room.

Plussat: All of above. Check in very easy. Felt safe needing key to elevator upper floors. Great breakfast. Staff warm welcoming very helpful.

Miinukset: Found an empty Jack Daniels fifth bottle under bed. Not ours.

Plussat: Location, cleanliness, staff.

Miinukset: Its a minor thing, but choices of pillows are too thick for side and stomach sleepers. Parking expense.

Plussat: The room was comfortable and large enough to have a small sitting area. I liked the extra high ceilings because the room felt much larger than the floor space. The beds were comfortable and the furniture in good condition. There was a complementary coffee and tea bar in the lobby with fresh fruit and sometimes cookies. This was a nice stop over before heading back to the room.

Miinukset: The breakfast closes on the dot at 10am. This isn't convenient because younger people (I'm 28 years old) like to sleep in a little later. I prefer to get going around 10 or 11am. This is a simple fix, extend the breakfast hours by an hour. I'd like to see more plants indoors at this hotel because the city starts to wear on me after a while and getting a fix of nature is relieving.

Plussat: I appreciated the modern design of the room and the comfort of the bed. It was quiet and yet we were merely a walk away from everything that we were interested in seeing/visiting. I wish that I did not have to call from overseas just to confirm my reservation. The front desk personel reserved a nice room for us and made sure that we were not bumped from our room. I had to confirm 30 hours prior to our arrival since I was flying in from overseas and not arriving until 7p. This hotel is also fully non-smoking which was GREAT for me!

Miinukset: The breakfast could be better. Once they ran low on food, they did not replenish.

Plussat: The staff were all very helpful and friendly, especially the woman at the front desk when we checked in. The location was excellent for walking and conveniently situated to mass transit.

Miinukset: It was all pretty okay.

Plussat: The staff were very friendly and helpful. The location is great

Miinukset: Yeah, the housekeeping time were at different hours during our stay. Sometimes early sometimes later in the day. it would have been nice if the bathroom/toilet had been sealed to show they have been sanitized.

Plussat: The location of this hotel was great. We were in walking distance to everything we wanted to see. Valet and front desk staff were very friendly and helpful. Housekeeping service was very good. The food at the continental breakfast was great, and varied from day to day.

Miinukset: The only thing that could be improved is the breakfast area. Where the food is served is very congested and there are not many tables.

Plussat: Clean, convenient, and reasonably priced.

Miinukset: 1. The credit charge was more than the booking.com receipt charge. I am waiting to see if it is corrected. 2. Cleaning staff was slow in getting to the room to clean it and not thorough in resupplying room items (tissues, soap).

Plussat: The room was very comfortable and it was close to all the local amenities

Miinukset: The breakfast was a bit basic, but adequate

Plussat: Erinomaisella paikalla sijaitseva keskustahotelli kävelymatkan päässä kaikesta tärkeästä. Kohtalainen aamiainen, asiallisen ystävällinen henkiökunta (vastaanoton mustaihoista naisvirkailijaa lukuun otamatta).

Miinukset: Huoneissa vain toinen ikkuna kaksilasinen. Miksi toinen ikkuna on jätetty yksilasiseksi, joka päästää paljon katumelua sisään?

Plussat: excellent location, in the loop near all the shops, restaurants and of course the theatre district

Plussat: The hotel was definitely a good value, and most convenient to the restaurants, museums, and shopping for which we came to Chicago. Nice breakfast, too.

Miinukset: The fitness center was a joke. Too small, no real weights, one difficult to use machine. Decent treadmill and bike, but that's it.

Plussat: The rooms were a good size and very clean. It was ideally situated for visiting the city and there were plenty of restaurants on the local area. Staff were friendly and helpful.

Miinukset: "De Luxe" hot breakfast is a little exaggerated but in common with many US hotels

Plussat: The service was excellent, very clean, not only in the room but the whole hotel, The free breakfast was very nice and had a great selection. The security was great as you had to use your keycard to access your floor, not only your room. All around great place to stay

Miinukset: The only thing that was confusing was the entrance. I understood it was over the Majestic Theater but wasn't sure where to go in.

Plussat: Great view, good location, staff did well in maintaining despite labor strike.

Miinukset: Could not get Wifi to work in our room, despite making a lengthy call to the 3rd party IT support number we were given. Pillows felt beaten down and were not especially comfortable. Minor gripe, but a regular coffee packet was replaced with a decaf, leaving us only one cup of caffeinated coffee on the way out the door.

Plussat: Bar selection

Miinukset: No pool, elevator broke, had snacks out for kids to touch and u automatically have to pay for it once they move they candy

Plussat: Great view, great room, friendly staff.

Miinukset: Picketers (hotel workers union) were outside morning through evening both days we were there. They were very loud, but the doors/windows insulated us from the noise well.

Plussat: Nice room; cool hotel

Miinukset: No pool

Plussat: Was there breakfast included? No one told us if so.

Miinukset: Being not from the area, I needed to know how to manipulate the underground or getting around inside, bad snow outside unprepared for that!

Miinukset: I think it is exceptionally unethical to process a cancellation without making it explicitly clear to your customers that they will not receive a refund. This seems like a pretty low bar.

Plussat: The service was great even if the hotel was sold out!!

Plussat: Everything

Miinukset: Room was not ready

Plussat: Unbeatable location, right in the heart of downtown. Walking distance to everything. Easy to get to and great amenities. Highly recommend.

Plussat: Nice hotel

Miinukset: I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.

Plussat: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again

Plussat: Great stay. Clean room. Trendy decor. Friendly and helpful staff. Great location.

Plussat: The friendliness of the staff...

Miinukset: The Hotel lobby, Reception Area, & two of the Bars which are on separate floors are much too big & vast....theres no warmth or cosiness in all these areas. This is more of a Convention Hotel

Plussat: The food was very good.

Plussat: good location, reasonable rate

Miinukset: bed sheets

Plussat: The hotel staff was excellent. They were all very helpful and tentative to our needs. The beds were very comfortable and the room was very modernized. Location was wonderful.

Miinukset: Restuarants and services were too pricey for a convention hotel. This is not a luxury hotel. Need to be more affordable and reasonable for travelers.

Plussat: Comfortable, clean, modern. Great location.

Plussat: Professional and helpful staff, no problems with room, good gym facilities

Miinukset: I was disturbed to see that you printed my Visa card number on my hotel bill invoice. This is not a good practice and you should change it immediately -- you should protect the privacy of the financial details of your guests.

Plussat: Good location.

Miinukset: It is a little dated and in need of refurbishment.

Plussat: Location was great. City view was nice. Quick check in and out.

Miinukset: Room had not been dusted in ages. Bathroom vent and light fixture filled with dust. All furniture had layer of dust. Asked staff to refresh the room, said they would and never did. Was very nasty.

Plussat: The view was wonderful! We appreciated the upgrade they gave us upon our arrival.

Miinukset: The parking was expensive but normal due to being in Chicago.

Plussat: Location. Nice view. Nice acomodations. Fun place. Good value

Miinukset: Not much i didnt like. Nice view of the Chicago river but would be better if window was cleaner.

Miinukset: The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.

Plussat: Good location

Miinukset: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.

Plussat: Great location, very good restaurant in the hotel.

Miinukset: Have to wait along time for elevator, then it broke down along with the coffee machine.

Plussat: Central downtown location, good restaurant, nice service

Miinukset: Needs a good cleaning and update, grungy.

Plussat: The hotel is centrally located and the staff was accommodative. Just be aware the rooms are tiny

Plussat: Incredible views of the river and downtown. Walking distance to Navy Pier, Willis Tower and lots of other great restaurants and fun places. Staff was very helpful, have a son in a wheel chair and they went out of their way to help. Great Italian/pizza restaurant in lobby. Historic style building with very clean modern rooms.

Plussat: Room very clean and cozy. Excellent location for downtown. Great value for the money.

Miinukset: It was difficult to locate and find initally when we were driving and trying to checkin.

Plussat: Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.

Miinukset: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.

Plussat: The River Hotel is very conveniently located and has a nice restaurant downstairs that has a nice beverage selection and even deep dish Chicago pizza (along with a diverse selection of salads, pasta, and meat dishes). The A/C was great and the mattress was comfortable. We were able to check in an hour and a half early, which was very nice.

Miinukset: The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!

Plussat: Location

Miinukset: Smallest room I've ever seen. Valet parking outrageously expensive.

Plussat: Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.

Miinukset: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.

Plussat: The staff were helpful, friendly. The location was ideal - central and walking distance to most things we wanted to see and do. The room was spacious, comfortable and clean. The water they make available near the lifts on each floor was a welcome treat since the weather was very hot during our stay. We also stayed with them for our 2nd visit to Chicago.

Plussat: the hotel is very neat.

Miinukset: it seemed to me that there were very few staff around at any given time and that made me to feel isolated and virtually alone. the service points appear all automated and as a result, the human touch was absent.

Plussat: Very close to the city centre with excellent views of the river and a very comfortable room

Miinukset: Soaps, shampoos, milks and tea were not replenished

Plussat: Excellent location, check in, check out was very efficient. Liked the bottled water in the hall by the elevators.

Plussat: the location is very good.

Miinukset: The room clean service.

Plussat: This hotel is good, but the better is your localization. It's closer River and Michigan Ave.

Miinukset: It's do not have breakfast.

Plussat: close to Michigan Avenue

Miinukset: bad noise in duct everytime air came on. kept me awake most of the night. advertised as 2 room suite, but NOT 2 separate rooms - very misleading.

Miinukset: minibaari puuttui, kassakaapi puuttui

Plussat: I could not find anything that I disliked. I drove to Chicago and used the valet parking which was very convenient.

Plussat: Our room was awesome. Very very comfortable!

Plussat: Allowed to check in early.

Miinukset: Tv screens are too small

Plussat: Siisti hotelli keskeisellä paikalla.

Miinukset: Hotellin pysäköintitaksat ryöstöhintoja. Kalliimpia kuin keskikastisen auton vuokra!!! Eli jos liikkeellä autolla se kannattaa parkata yleiseen halliin.

Plussat: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.

Miinukset: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.

Miinukset: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund

Plussat: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.

Miinukset: Window in room didn’t open and no air circulation.

Plussat: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.

Plussat: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.

Miinukset: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.

Plussat: NEARLY EVERYTHING

Miinukset: The bed was a little wonky

Plussat: Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.

Plussat: Best bed! Very comfortable

Plussat: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way

Miinukset: got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options

Plussat: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.

Miinukset: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.

Plussat: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!

Plussat: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.

Miinukset: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).