Perfect location, easy access to shopping, restaurants and museums A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
We loved the special lounge to relax in. It was like having our own kitchen and living room. Everything was great.
Location - very convenient. One of those hotels that tries to make money on every little extra. Cockroaches on the 26th floor where our room was. Reported it to the front desk - they didn't sound surprised at all.
We got a great deal for the night so we decided to give it a try. We were pleasantly surprised. Very comfortable. Love the memorabilia throughout. We'll stay here again.
The location of the hotel is perfect. It is within walking distance to the parks and many other attractions. The decor was not that of what I expected at The Hard Rock. Our first room was dirty and incredibley small. The staff was very accommodating and moved us to what was supposed to be a nicer room. The new room was a bit larger but still not very clean. There was urine spatter all around the floor by the toilet. The couch appeared to have stains on the cushions. I can only imagine what those were. The furniture was more than weathered and worn looking as well. It was a very underwhelming expierence of which we will not be repeating!
Great hotel, great service, great room. Couldn't have been happier with the Hotel Allegro The booking site Amoma.com gave me an invalid confirmation number, and since the hotel was already full for the second half of my stay, I ended up quite stressed out and dragging my luggage around for a full day until the hotel had a cancellation and I was able to stay. Amoma.com was very responsive and professional when they finally responded (I think they're based in Switzerland), and I think some third party was responsible for the booking problem, but regardless, my stay was more distressing than I had hoped for. If you have a choice, I would recommend booking with another agency for this location.
Staff was very friendly Sense of style The remodeled lobby was very crowded at check-in...the remodel did not improve traffic flow Paper thin walls Poor internet Small bathroom (even for small people) SLOW and small elevators Couldn't get receipt at checkout (printer not working, system didn't allow for email) All in all, it was a stressful stay
Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
Pretty hotel with nice location Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)
Please get Keurig coffee pots in each room
Full size mattresses sold as queen size
I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk. BUT. My room wasn't 100% cleaned. When I went to check in, I went up to the room and looked it over. There was leftover food in the mini fridge, there was a few bottles of alcoholic drinks missing that Im hoping Im not going to be charged for, even thought house keeping came up and told me I wouldn't be charged. NOT only that, there were condoms(unused) and a bottle of lube left in the room. My only issues...
I was here Sunday through Friday. My sink broke on Tuesday and was never repaired. They changed the towels and made the bed, but didn't clean the room. I shutter to think what the sticky substance on the bedside table was. I didn't eat any gummy candies, but kept finding bits of said candies in the room. Clearly, it hasn't been cleaned in awhile.