Etsi halvat lennot reitille Pariisista $[81-Suomeen

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "Very little legroom."

Plussat: "TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel."
Miinukset: "See above."

Plussat: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Miinukset: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."

Plussat: "Lufthansa is always incredible."

Plussat: "The flight on time. Good crew. Good service."

Plussat: "The crew."
Miinukset: "The airplane arrived over 45 minutes late."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Crew was wonderful very friendly"
Miinukset: "Room 9 hour flight and horrible seat. You guys should say before I buy how big seat are I could not even fit my underseat bag and be able to move , I would choose different way to purchase tickets next time to make sure I get any room to move hopefully sleep"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Departure and arrival were timely, staff was courteous and helpfull."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "I arrived at my destination completely unstressed."
Miinukset: "Security checks, but this is unavoidable"

Plussat: "Airy plane. on time. Good service. Flight wasn't full"

Plussat: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Miinukset: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"

Plussat: "I was pleasantly surprised to be offered an after dinner brandy, or a Bailey's. O"
Miinukset: "On both flights. The ear phone did not work correctly. Minor issue."

Plussat: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Miinukset: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"

Miinukset: "Had to take a United flight to a different destination. No compensation for something I had no control over. When I am at an airport and have the opportunity to catch an earlier flight you have room on, you charge me. When this kind of thing happens - I pay with my time. Sucks"

Plussat: "Upgraded seats from PHL to FRA, which was great. Had a lot of legroom. Very nice staff, comfortable flight"
Miinukset: "Very small legroom from Frankfurt to Budapest. When you are 5’11 it’s hard to fly . The prices i have to pay all the time to upgrade only because I am tall is out of control. It adds hundreds to my flight cost when the prices are already high."

Plussat: "Very good care ofrom the staf Not cold"
Miinukset: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"

Plussat: "The Staff"
Miinukset: "Nothing"

Miinukset: "Delayed flights for a day"

Plussat: "Crew worked very hard to accommodate us."
Miinukset: "Was seated in a section with many noisy infants. I could not sleep or even hear the entertainment system sometimes. Not the airline's fault. People should know better than to travel with infants. I felt sorry for the crew."

Plussat: "I love that the connecting flight wasn't through Lufthansa. As the original flight was delayed so long, I had to fly home on another airline."
Miinukset: "That Lufthansa didn't actually get me on my connecting flight. That's what I didn't like about this flight: that it didn't happen."

Miinukset: "Being put in a distanced place for boarding"

Plussat: "I love the comfort and the space in the airplane"

Plussat: "Everything was perfectly on time. Pilots were excellent and crew very attentive."
Miinukset: "Food was ok"

Plussat: "Clean, polite, new, MUC is a sparkling modern airport. Crew looked snazzy and there were plenty of downstairs bathrooms. On flight movies are great as were audio books on board,"

Plussat: "It was on time :)"
Miinukset: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Plussat: "Staff were fantastic!"
Miinukset: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."

Plussat: "Entertainment options were great and always make the flight go by faster."
Miinukset: "Seat was broken and didn't recline, stewardess had zero interest in assisting. She could have simply told me she was putting in a work order. Only one food was option available, the stewardess offered zero solutions for people with allergies to the option provided. The general theme was that the crew wasn't eager to please."

Plussat: "Cleanliness"
Miinukset: "Food not very good"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Very comfortable"
Miinukset: "Delay"

Plussat: "Never made it. Flight overbooked, late connection in. Hours to wait for help. Finally rebooked o arrive over 24 hours late. Hotel an meals provided, no compensation on site."

Plussat: "I will chose Lufthansa every time I will go to Europe with my family.I will recommend their service to all our friends.Thank you for making this travel time wonderful!!!!! Vassilka"

Miinukset: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."

Plussat: "Extremely roomy seats! So glad to have the room after a cramped flight from Europe!"

Plussat: "Service and entertainment were great. The food was somewhat better than most airlines with free beer and wine."
Miinukset: "The flight was delayed on departure by 8 hours. This caused us to cancel and rearrange hotels. The flight back had to make an emergency medical stop for 2 hours but this was not the fault of the airline and is understandable.."

Plussat: "The checkin was very helpful although also frstrated because they could not print the boarding pass."
Miinukset: "Had to wait till I got to the counter to get my boarding pass. They had to ov erride a certain part in order to print. As a result of this I was unable to sit with my party."

Plussat: "Comfortable and clean. Staff was kind and helpful."
Miinukset: "The food wasn't good. The pasta was soggy and the bread was hard and stale."

Plussat: "The efficiency and professionalism was impressive."
Miinukset: "The temperature on the flight was uncomfortanly warm. the Airbus planes do not have individual air jets at each seat which is a desirable feature. Therefore, the environment felt stuffy. It would also have been nice to have refills on coffe and hot tea, however, no one checked back with us after round one. The bathroom floor should also have been cleaned more frequently."

Plussat: "Timely"

Plussat: "Lufthansa does travel in Europe very well. Boarding process was easy, overhead storage was great, Flight arrived early."
Miinukset: "Seats in business class are rather smallish, and the legroom is not great either. If you pay extra for business, you should get extra."

Plussat: "Excellent crew"

Miinukset: "Missed my conection flight I wil not recomend air canada or british airlines for anyone"

Plussat: "Our flight attendant in business class, Tobias (Tobi), was fantastic. He was very pleasant, attentive and professional. The food was delicious and served so promptly."

"Lentokentällä saimme apua kahdesta pisteestä."

"Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair."

"Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin"

"Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut.."

"liian kylmä"

"Awesome!"

Miinukset: "Not losing my luggage"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "The fact that we were offered an additional round of water and the friendliness of the crew."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."

Miinukset: "My headphones didn’t work"

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Miinukset: "Boarding was delayed. Missed the connection flight."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "Friendly crew. On time. Clean. Comfortable."
Miinukset: "All was fine."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Miinukset: "Nice crew. Basic services. Early arrival."

Plussat: "Service was good"
Miinukset: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "The stewardess was really sweet and funny! She was very accomodating even though there was high stress because the flight was late."
Miinukset: "The flight was 30 minutes late, which made it really hard on a few passengers, myself not included, who had transfers."

Miinukset: "The food was not good although plentiful The seats were not made for a long-haul flight We received no overnight bag (eye masks, ear plugs, toothbrush, etc.)"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Miinukset: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "There was plenty of room and the food was good."
Miinukset: "Can't think of anything I didn't like"

Plussat: "Plenty of food to eat. Snacks and lunch"
Miinukset: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "The flight came on time and arrived in Chicago on time. The crew were friendly."
Miinukset: "The sound was out on my chair, so there was no sound to the movies. The food was really kind of junky and I decided against eating most of it so I wouldn't make myself sick. The meals could really do with more produce and a few more vegan options."

Plussat: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Miinukset: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."

Plussat: "The onground staff at CDG was nice. The bus ride to the planes was not."
Miinukset: "Entertainment system does not work. Since this is a technical aspect about the airplane that I CAN judge, I wonder about the parts that are invisible to me. Are these planes actually air worthy?"

Miinukset: "I missed my flight from Chicago to Paris. Because I purchased it through Kayak instead of directly through Finnair or American Airlines, their 'hands were tied' and they could not reroute nor reschedule me. Not only that, but because I was not on the flight to Paris, my returning flights were automatically cancelled. While this is probably included in the fine print etc., I find it ridiculous. There should be a better alternative for people who miss their flights than forcing them to pay a lump sum that is higher than the original ticket price in order to reschedule their ticket. Moral of the story: BE VERY CAREFUL WHEN YOU BUY THROUGH KAYAK OR SIMILAR AGENCIES, BECAUSE THE CUSTOMER SERVICE IS ATROCIOUS."

Plussat: "Crewmembers were professional and nice!"
Miinukset: "Snack and meal were not so tasty, and the descending before landing was really uncomfortable."

Plussat: "I thought the flight attendants were professional and friendly. We landed safely and on time."
Miinukset: "A nine-hour flight with ancient over-head screens? Great for those not sitting in a window seat, otherwise don't plan on being able to watch the movie. The first being a cartoon by the way. I'm sure the 3 children on board had a great time watching it. 2 bathrooms on a 9-hour flight for the entire coach cabin? One of which was near the front. Can you guess what the plane smelled like by the time we landed? Let's discuss the fact that passengers had to be "shuttled" to the plane because of construction. I paid additional for Group 1 boarding, so great I got to get on the shuttle first. Those that came after me also were the last to board the shuttle and the first to get on the plane. Thanks, American, for showing me again why I use you as a last resort. Had I known it was American and NOT Finnair, as I purchased it, I would have re-thought my purchase."

Plussat: "Departed on time and arrived early. What more could you ask for?!"

Plussat: "Nothing"
Miinukset: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."

Plussat: "Crew was very nice"
Miinukset: "Outdated planes: Intercontinental flight with no personal entertainment system, (cabin monitors only). Poor check in/No partner flight numbers listed: I booked a Finnair flight, it was operated by American Airlines, which is fairly common, but neither JFK or CDG listed the partner flight number or Finnair anywhere - which led to slow and confusing check in when neither Finnair nor AA could find my reservation"

Plussat: "The Crew was great. Friendly and attentive."
Miinukset: "Very small seat. Had a big person next to me and was quite uncomfortable"

Plussat: "Professional crew"
Miinukset: "I think for the price I paid for the flight there should at least be a free snack to go with the free drink."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "The flights and food were good. no problems there."
Miinukset: "There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago."

Plussat: "The was knowledgeable, but customer acumen sucks."
Miinukset: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."

Plussat: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."

Miinukset: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"

Miinukset: "SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled."

Plussat: "No problems. I was satisfied"

Plussat: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Miinukset: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Miinukset: "No food or even water"

Plussat: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"

Miinukset: "SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers."

Miinukset: "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."

Plussat: "Efficient processing of passengers onto aircraft."

Plussat: "Seats are more comfortable than those of many other airlines."
Miinukset: "Normally, I am not picky regarding airline food. In SAS's economy or "Go" class, there is no choice of food. I can think of plenty of dishes that would be appealing to many people. Yet the meal that was served, beef stew, posed a problem as I don't eat red meet. Since many people also do not eat beef due to religious beliefs, I am appalled by SAS's decision to only serve this dish to its economy class passengers. As I ordered my ticket through Kayak, I didn't have the option to request a special diet, nor did I think to do so as airlines generally do not serve serve a beef dish as their one and only."

Miinukset: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Plussat: "Smoothest landing I've ever experienced."
Miinukset: "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."

Plussat: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Miinukset: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"

Plussat: "Plane was clean, flight staff was friendly."
Miinukset: "No problems!"

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."

Plussat: "The flight crew were very nice and helpful.."
Miinukset: "I didn't like that we waited an hour to take off I had to run through the terminal in Chicago to catch my flight to Dallas. I had to rush though customs then run to check in baggage didn't have time just to drop off and run to shuttle then run to terminal security check in then run to my gate to catch my flight I was 2 minutes before my gate closed. I barely made the flight. I am also still waiting on United Airlines to find my luggage, they are supposed to call me and drop off my luggage."

Plussat: "t"

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "I had a connecting flight in Stockholm and forgot my laptop in the first plane. SAS personnel was very friendly and got me my laptop quickly and I was able to make my connection, even though it was pretty tight."
Miinukset: "Seats with too little space."

Plussat: "we landed 20 minutes before schedule"

Plussat: "Up and down. Crew was great!"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Nothing"
Miinukset: "Delay"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Miinukset: "Same as above"

Plussat: "they were quick and apologetic"
Miinukset: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."

Plussat: "Flight was on time, boarding was efficient."
Miinukset: "No free snack? Come on. What is this, wizzair?"

Plussat: "Nice meal, friendly staff"

Plussat: "Introduce meals even to economy class"

Plussat: "Was told to collect our luggage and buy a new ticket!!!!"
Miinukset: "Wasn't allowed to board connecting flight"

Plussat: "great plane and food and crew"
Miinukset: "cant pre book luggage way too expensive for bags"

Plussat: "short - efficient"
Miinukset: "no problems"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "The plane was well kept and the entertainment system worked well with enough choice. The crew was average: no problems."
Miinukset: "The (transatlantic) flight was delayed 8 hours and the only compensation received was 175DKK for lunch. Had to stay in the airport over 11 hours due to this delay and had already had a 16 hour layover from the day before. I realize that unexpected delays may occur, particularly in cases where passenger safety is in question, but delays of more than 5 hours cause major inconvenience and I felt stuck in the airport with my bags and having checked out of my hotel room already. Just compensating for lunch is not enough. In the future a partial reimbursement for the flight, access to the priority lounge or a more comfortable facility such as a hotel would provide the passengers with compensation proportional to the inconvenience."

Miinukset: "After losing the bag they had charged me 60 Euros for, it took them over 24 hours to trace, retrieve and deliver the bag. They made no offer to refund the fee, which any reasonable company would have done."

Plussat: "we didn't crash"
Miinukset: "it was extremely hot in boarding area. when we landed we sat on the tarmac for an hour with no air conditioning and we weren't allowed to use the"

Plussat: "Staff was friendly"
Miinukset: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."

Plussat: "Flight was perfect, but..."
Miinukset: "I prefer to fly with SAS or Staralliance, so I was happy to by this ticket, but when booked it never said it didn´t include luggage. I was then billed at the airport and can exspect the same leaving Nice. I will make a claim because I consider this a fraud. You could at least have mentioned this on the booking before payment, so I could have made my booking elsewhere."

Plussat: "From finding affordable tickets to the moment we left the flight we had a wonderful experience again on SAS. Boarding was simple, we left on time, the flight was smooth and enjoyable, crew and food wonderful. It was a super experience so thank you SAS!"
Miinukset: "Nothing negative at all."

Miinukset: "2 hr delay on a 2 hr flight"

Miinukset: "Over crowded boarding area - delay at departure"

Plussat: "I was informed by email the evening before my return flight back to London that the flight had been cancelled. I tried calling multiple SAS offices overnight, and finally reached someone the morning of my flight and was rebooked to a different flight, via Berlin. When I got to the airport the booking hadn't been updated, so I had to go through the entire process again with customer service. Because of the flight cancellation and the difficulties rebooking, I was not able to book my luggage so I was charged a penalty fee at the airport when I was finally checked in for the flight via Berlin, and paid much more for my bag than I should have."

Plussat: "friendly and helpful people,on time,efficient"

Plussat: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Miinukset: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Plussat: "Feel like reacist Company"
Miinukset: "I didnt like the treatment of the crew."

Plussat: "Poor"
Miinukset: "Poor"

Plussat: "Crew were very good."
Miinukset: "No vegan food available."

Plussat: "n/a"
Miinukset: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Miinukset: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Plussat: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Plussat: "Didn’t like the sandwich offered"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "No extra charge for simple refreshments."

Plussat: "Quick and efficient not lying more to say or critique."
Miinukset: "Coffee and a bread roll as a snack??"

Miinukset: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Plussat: "Great service"

Miinukset: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plussat: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Miinukset: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"

Miinukset: "Plane left more than 40 minutes late with no explanation or apology."

Plussat: "Very good male crew member. Pilot genuinely apologetic for the delay."
Miinukset: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Miinukset: "No offer of snack with no egg in it."

Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Miinukset: "Couldn't make the connection....Overall....an aweful experience!"

Miinukset: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Miinukset: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Miinukset: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Miinukset: "I was asked to change my seat repeatedly"

Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plussat: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Miinukset: "NA"

Plussat: "Boarding & crew (inc ground staff & check-in) all good."
Miinukset: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Plussat: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Miinukset: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Plussat: "Good boarding procedure."
Miinukset: "Nothing much to add for a short journey."

Plussat: "Efficient on and off Staff polite and helpful"

Miinukset: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Miinukset: "Air France lost my luggage and they can't find it in the computer system."

Plussat: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Miinukset: "2 hours delayed..."

Miinukset: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Plussat: "Great crew"
Miinukset: "Food could be a bit better. White bread is unhealthy."

Plussat: "There was enough leg room"
Miinukset: "The food was not very nice and the aircraft was really cold."

Plussat: "Crew was great"
Miinukset: "Not enough food"

Plussat: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Plussat: "Disorganised and slow"
Miinukset: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Plussat: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Miinukset: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Plussat: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Miinukset: "One bag did not arrive in Toronto, apparently delayed in Paris."

Plussat: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Miinukset: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Plussat: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Miinukset: "I thought the seat seems a bit short but the leg room is ok."

Plussat: "The seats were comfortable."
Miinukset: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."

Plussat: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Miinukset: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."

Miinukset: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Miinukset: "I missed my flight because my previous flight was delayed 2.5 hrs"

Miinukset: "One hour delay"

Plussat: "To be going home!"
Miinukset: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Plussat: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Miinukset: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Plussat: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Plussat: "Boarding was quick and we arrived on time."
Miinukset: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Plussat: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Miinukset: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Plussat: "What to like? The rudness? The delays? Or the fights on board!!!"
Miinukset: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Plussat: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Miinukset: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Plussat: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Miinukset: "The plane seemed very old, toilet in poor condition."

Miinukset: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Miinukset: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Plussat: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Miinukset: "Serive to pay extra luggage very very slow"

Plussat: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Miinukset: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Miinukset: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Miinukset: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Plussat: "company gave out free drinks and snacks"

Miinukset: "They change the fly departing time with 12 hours before I was flying"

Plussat: "Every thing."

Plussat: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Miinukset: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Plussat: "On time ,clean aircraft..."
Miinukset: "Crew was very serious...a smile can make a difference....."

Plussat: "The flight went well."
Miinukset: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Miinukset: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Miinukset: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Plussat: "Arrived early to destination"
Miinukset: "Lack of entertainment also limited drinks"

Plussat: "The flight was punctual"
Miinukset: "I got charged twice for luggage and couldn't get a refund"

Miinukset: "Rude crew, not organised work , not enough space for legs"

Miinukset: "I had to make my own way home from Manchester.. plane diverted due weather."

Plussat: "Leg room and reclining"
Miinukset: "Nothing"

Plussat: "On time , crew good... no complaints"

Plussat: "free breakfast great staff"

Plussat: "Free drinks, cheap flight and fairly comfortable!"
Miinukset: "No allocated seat."

Plussat: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Miinukset: "-"

Plussat: "nothing"
Miinukset: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "I recomand to Everyone to use the airlines!!Very good quality"
Miinukset: "Nothing , was everything perfect!The stewardesses very nice"

Plussat: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Plussat: "Food"
Miinukset: "Space to sit, especially when seated in the middle"

Plussat: "Can't say that I liked anything at all."
Miinukset: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Plussat: "comfy seats and a breakfast thrown in !"
Miinukset: "not much"

Plussat: "Good price, comfortable seats, nuce food and candies"

Plussat: "First time flying with them. Strongly recommended!"

Plussat: "Staff on board was friendly"
Miinukset: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Plussat: "The service was OK, we flew on time and the flight itself was pleasant."
Miinukset: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Plussat: "The crew is very good"

Plussat: "All was very efficient, food and drink a nice surprise"

Plussat: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Miinukset: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

Plussat: "I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight."
Miinukset: "no special dislikes"