Etsi halvat lennot reitille Santa Cruz de Teneriffa $[81-Suomeen

Miinukset: "I was charged 120 dollars for my luggage and I bought the ticket with the impression that it was included. The lady at the airport told me that I should have paid at the check in but it was nothing there to inform or indicate anything about it. And I have to pay another $120 to go back. I'm never buying from kayak or air eurpa again."

Plussat: "Flight wa smooth, little to no turbulence."
Miinukset: "No notice of the delay. There were several adecúate attendants and one needs to be taken out of her misery. What an awful negative and rude person, I feel sad for her. The others were ok."

Plussat: "Open seat right next to me"
Miinukset: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"

Miinukset: "No AC"

Plussat: "The crew was bilingual and very friendly."
Miinukset: "The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding"

Plussat: "Nothing really..."
Miinukset: "I’m not sure what improvements could be made on a short flight."

Plussat: "Everything was as expected except for the inconvenience of no having food on board."
Miinukset: "Had to pay for food. not a single chip :("

Plussat: "The crew and service, the overall flight was good."
Miinukset: "The waiting time, boarding,"

Plussat: "Brand new aircraft, excellent communication"

Plussat: "Was not full"
Miinukset: "Out dated plane. Poor boarding process, bad service horrible food"

Plussat: "Crew very pleasant and professional. Priority boarding worked very well"
Miinukset: "Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle."

Plussat: "Friendly and the seats were more comfortable I think."

Plussat: "Safe TO and landing."
Miinukset: "Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection."

Miinukset: "Kayak listing did not specify that luggage was not included in quoted price and had to pay $150 for each piece of luggage per leg."

Miinukset: "Good"

Plussat: "Not one thing."
Miinukset: "Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems."

Plussat: "The flight attendants were very nice to my family, and they went through extra effort to take care of us. I would be happy to fly this airline again."
Miinukset: "My wife’s bag was damaged during handling, but I am not sure that is the fault of Air Europa, perhaps the airport personnel in Miami or Madrid."

Plussat: "Flight itself was ok"
Miinukset: "Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time"

Miinukset: "Modern"

Plussat: "On time"
Miinukset: "I was ticketed on AirFrance/Delta, but I guess they are a part of Skyteam and the plane was Air Europa Old decrepit aircraft, that had years of accumulated dirt between seats and such No personal TV screens Food was as bad as it gets for the snack, though the main meal was as they all are except more frugal. Headphones were available for 3 euros- never had that occur on an international flight. I will always ask if my ticket includes Air Europa as an operator and avoid them if that is the case"

Plussat: "esta vez hicieron buen trabajo"

Miinukset: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."

Plussat: "All good"
Miinukset: "The plane had no entertainment inflight"

Plussat: "I liked the Boeing 787"
Miinukset: "The service sucked. The crew speaks very weak English. The crew only comes around the cabin very few times. Not good on a 9 1/2 hour flight."

Plussat: "Crew was great, however boarding could be improved. Too many checks and waiting to board."

Miinukset: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."

Plussat: "They left on time and arrived on time"
Miinukset: "Not much order in the boarding."

Plussat: "The airplane was clean, and the staff were correct and professional."
Miinukset: "The seating is very tight. I also didn't appreciate the ongoing videos on the main screens, many of which were distracting in a negative way. Boarding was also a bit chaotic. Rather than call us to the plane by rows, we were asked to form two lines, right at the moment of boarding, and the passengers all had to scramble together and jostle our way through."

Plussat: "I think that good service of a plane should not be paid to watch movies and very uncomfortable watching movie on the phone screen. The WIFI is very expensive and the food looks like hospital"
Miinukset: "I wish all of the above to improve"

Miinukset: "only food and water for purchasing no entretainment."

Plussat: "Nothing"
Miinukset: "Kayak did not disclose that checking bags would cost extra. We got hit with a 60e checked bag fee at the airport. If it WAS disclosed it certainly wasn't in plain site on the mobile app. I checked back on the app to see if I had missed it disclosed somewhere but I still couldn't see it. So it's almost false advertising. Kayak should protect its users. Also, our checked bag that we paid the extra money for arrived late! After our flight was delayed over an hour by the way! Kayak should protect its customers better. Or at least make sure they're informed"

Plussat: "The tvs on this flight worked, and they gave you water when you asked for it."
Miinukset: "Our flight from Barcelona on Air Europa took off late (because they shuttle you out in groups of 40 to the tarmac to board the plane). We arrived in Madrid and about 37 Boston bound passengers had to make a mad dash through the airport from terminal E to terminal A... a 22 minute dash. When we landed there was already "final boarding" listed. ( It would have been nice if the told us they would/could hold the plane). afyer our sweaty group arrived, we were stuck on the tarmac an additional 55 minutes because of traffic."

Miinukset: "Airplane seats were small and too firm Airplane entertainment system was terrible"

Plussat: "I had zero problems"

Plussat: "I had heard some bad things typically associated with low-cost carriers, but that might only be on their shorter domestic/EU flights. In the bigger plane for the transatlantic flight, there was good service, two meals and drinks for free, and a decent in-flight entertainment system."

Miinukset: "There wasn't any entertainment. But this was a short flight, so was expected."

Plussat: "Great plain, new comfortable clean, crew was fantastic, helpful and friendly"
Miinukset: "Food was good but could be fresher"

Plussat: "Great prices without feeling herded."
Miinukset: "Boarding could have been easier. Back of the plane should board before the front of the plane. Also, don't let people at the back, use the space at the front. Use the space above your own seat!"

Plussat: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."
Miinukset: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."

Plussat: "Crew was very pleasant and helpful; I forgot to put my seat up n they got me straight with a big smile!! Makes a difference how you correct people. Plane looked fresh n clean And had pillows n blankets, didn't have to ask for one. Four smooth landings!! Thank you for a great trip"
Miinukset: "Tight squeeze sitting"

Plussat: "Good service"
Miinukset: "Plane too crowded"

Plussat: "new dreamliner, staff pleasant, wine service very good, seats comfortable, electronics in good order."
Miinukset: "no accom for business or tsa precheck in security lines, Very limited business lounge, food there was very poor, bathroom facility limited and quite old. the online situation is bad. could not get seats as the website said was within 48 hours of flight, but it was not, calling is not helpful, plus you need to speak spanish."

Plussat: "It is always a pleasure to flight in Air Europe. How can I get discounts on Air Europe, I am travelling many times a year to Spain or Rumania. I also like to know if you have facilities to bring my baby dog (7 months) from Rumania. thank you Delia"

Plussat: "Nothing"
Miinukset: "- you need to pay for everething !!!!"

Plussat: "The staff was kind and courteous."
Miinukset: "The seat's audio didn't work."

Plussat: "Nothing"
Miinukset: "Late every where , Never gonna book them again Late 3 hours .... disaster"

Plussat: "Beautiful plane."
Miinukset: "Flight was late to depart at Miami. Food is the worst and hardly any. Entertainment is basic and had to pay for the headphones which should be included."

Plussat: "The flight ayendance on the place really nice. The food very good."
Miinukset: "I had a visa to fly to new york and she sid not let me chexk it because she was telling me i did not have the right papers . I had a visa ans the right papers to fly and she told me i had to make a ESTA. WHEN I ALREADY HAD MY VISA!!! SHE did not know what she was doing snd i had to spent 34 dollars at the airport because an agency made it for me. When i got in madrid airport the flight attendance told me that the Esta was not necessary for me as i had a visa. So the woman in barcelona got me crazy and I spent my money i wasted my time for nothinf and i almost miss my plane!!!!! Embarassing how they can have workers like that!!!!! Terrible!!!"

Miinukset: "The entretaiment system never worked!!"

Plussat: "Staff was friendly and happy."
Miinukset: "Seats are not the most comfortable."

Plussat: "The price was cheap"
Miinukset: "Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived"

Plussat: "Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined"
Miinukset: "Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know."

Plussat: "I got me there and back"

Miinukset: "they don't provide even water for the passengers"

Plussat: "The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally."
Miinukset: "To have not flown with Norwegian"

Plussat: "The crew was nice."
Miinukset: "The flight was delayed."

Plussat: "Inexpensive"
Miinukset: "We had to spend €50 to check a bag that we can carry on to other flights due to weight restriction. There was terrible communication about a gate change. The flight was late and no one seemed to care or acknowledge that. The seats were very uncomfortable."

Plussat: "The smallest and narrowest legroom I've ever had in all of my past flights"
Miinukset: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."

Plussat: "Very friendly staff"
Miinukset: "Food selection was not available"

Plussat: "Good timing, efficiency"

Miinukset: "Not even free water for guests. On a two hours flight bot very comfy."

Miinukset: "Didn’t take the flight"

Plussat: "They made up for lost time"
Miinukset: "Some turbulence and lack of communication between the crew and everyone else"

Plussat: "The overall was good, the flight was on time"
Miinukset: "The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding."

Plussat: "Crew"
Miinukset: "Seats are like deck chairs with no leg room"

Plussat: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Miinukset: "Delayed flight that was a connection and nearly missed my next flight"

Plussat: "Getting off the plane in Barcelona"
Miinukset: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."

Plussat: "Crew was nice and provided water while flight was delayed"
Miinukset: "Flight delay without reason clearly stated."

Plussat: "Nothing"
Miinukset: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"

Plussat: "It arrived at its destination in one piece and not on fire"
Miinukset: "Tiny seats, plastic seats, late as usual."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"

Plussat: "nothing"
Miinukset: "arrived at airport to find flight cancelled - I needed to get to exhibition that day - and, after long queue, discovered we had alternative flight late that night. Today I hear my saturday late flight has been re-scheduled for tomorrow - with no intervening email saying the saturday re-scheduled flight was re-scheduled itself....if you get me. On a good note, it looks like I'm going to get a full refund. If they had arranged for me and my son to get there by another means - business class?, another airline?? - then I'd be impressed"

Miinukset: "no food no drink all 2 flights"

Miinukset: "I can't even begin to describe the horrendous experience..."

Plussat: "Boarding was efficient"
Miinukset: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"

Plussat: "Nothing"
Miinukset: "Couldnt get to Barcelona to board the flight.... any flight."

Plussat: "Um"
Miinukset: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"

Miinukset: "Had to wait on crowded bus for 20+ minutes and we were not told why."

Plussat: "Excellent check in . Before time arrival."

Plussat: "Quick flight"
Miinukset: "Everything else! Where am I supposed to put my legs?"

Plussat: "I was super tired and fell sound asleep before we even took off. When I woke up they were providing beverage service and the attendant was so sweet and quietly asked if I felt okay. I found that to be so sweet and like they were genuinely concerned."

Miinukset: "The check in line was too long with too few attendants checking people in."

Plussat: "Was given the Exit seat"
Miinukset: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"

Plussat: "Nothing"
Miinukset: "Took no responsibility for missed flight to NYC after flight from Barcelona was delayed. It took 3 hours in Gatwick airport to get rebooked on a flight the next day. Did not agree to pay for accommodation or food or transport for the 24 hour interval between flights. Terrible."

Plussat: "Nothing"
Miinukset: "Was not what I expected when booking with British Airways. This low budget airline did not continue the level of service expected when I booked the trip. It was like riding a bus in the sky. #NoComplimentaryAnything"

Plussat: "Price"
Miinukset: "CONVOLUTED BOARDING PROCESS"

Plussat: "Stewards"
Miinukset: "No leg room! Especially in row 9 because seats moved forward to make rooom for row 10. Not Fair!!!!"

Plussat: "The crew was polite and boarding was efficient"
Miinukset: "Security at the airport"

Miinukset: "I don't think they verified my identity a single time."

Miinukset: "The airplane seemed very old, worn, and tired. This makes us feel less safe."

Plussat: "Quick, easy, cheap"
Miinukset: "No drinks or food offered, no entertainment."

Miinukset: "I wanted to book with British Airlines only to find out it was booked with a low end poorly rated airline I cancelled the flight I bought trip insurance but BA will not get back to me about a refund. Was on the phone many times waiting for very long time only to get disconnected and left on hold Now but rate BA low low low"

Plussat: "cheap ticket"

Miinukset: "seats were really tight with little leg room. A long walk from security to the gate"

Miinukset: "Staying in airport for six hours"

Plussat: "Nothing"
Miinukset: "Boarding was horrible delays were never ending with no notice. They made several horrible mistakes that led to everyone being run around the airport looking for the gate. Never ride vueling."

Plussat: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"

Plussat: "Nothing!"
Miinukset: "The sub Vueling is impossible to communicate with in anyway. They are totally non responsive. There is no way to get them to respond or contact them. I called Iberia and canceled the flight, and the Iberia agents I spoke with, had no to reach Vueling, although it was an Iberian flight. I did not take the flight and found another means of transportation."