Etsi halvat lennot välille Lontoo Heathrow’n lentoasema - Suomi

Waiting 6 hrs

Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff.

System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late).

crew was lovely

older plane - air conditioning was dripping on one of our seats

Was surprised that you have to pay for all drinks. They want 2.50 for a baby can of coke.

The time. Ity was very delayed. Almost lost my last connection.

The new Airbus A350

Onboard food and drink is quite expensive

This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

The plane is not comfortable, but the flight is very short. It balances out.

Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment.

Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive.

Was surprised that you have to pay for all drinks. They want 2.50 for a baby can of coke.

Crew were great, food good : better business class than international BA!

Too many passengers with over size carry on

Brand new ew plane was lovely, clean and comfortable. Very smooth flight.

Friendly clean and spacious

Far better quality and value than BA, it's OneWorld partner.

It was all good.

Customer service and efficiency

The delay because of a software glitch

Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment.

Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive.

In cabin crew was good. Good service

Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it.

Waiting 6 hrs

The movie selection.

2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy.

crew was lovely

older plane - air conditioning was dripping on one of our seats

Getting off

This route needs a bigger plane. Always packed. Only a few rows of business class. Took off nearly an hour late. Economy on BA is very much a budget airline experience.

Far better quality and value than BA, it's OneWorld partner.

It was all good.

The time. Ity was very delayed. Almost lost my last connection.

This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

The plane is not comfortable, but the flight is very short. It balances out.

Great service on biz class, comfortable seat, quiet airplane (A350).

I liked it all.

The movie selection.

2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy.

Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff.

System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late).

Waiting 6 hrs

I was pleased that the flight was on time, comfortable and with friendly staff.

I didn't enjoy the wait on a packed bus to the plane and the rocky bus ride to the plane.

The time. Ity was very delayed. Almost lost my last connection.

In cabin crew was good. Good service

Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it.

The blueberry juice was good!!

Sitting by the bathrooms. There weren’t even pretzels.

Great service on biz class, comfortable seat, quiet airplane (A350).

I liked it all.

Waiting 6 hrs

3 hour flight without any complimentary beverage or snack. Had to request even a cup of water.

Friendly clean and spacious

Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff.

System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late).

In cabin crew was good. Good service

Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it.

Far better quality and value than BA, it's OneWorld partner.

It was all good.

Customer service and efficiency

The delay because of a software glitch

The time. Ity was very delayed. Almost lost my last connection.

I enjoy my flight

Again no complains

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Well oiled service machine.

None.

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

The movie selection.

2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy.

I was pleased that the flight was on time, comfortable and with friendly staff.

I didn't enjoy the wait on a packed bus to the plane and the rocky bus ride to the plane.

crew was lovely

older plane - air conditioning was dripping on one of our seats

3 hour flight without any complimentary beverage or snack. Had to request even a cup of water.

Flight attendants are polite

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

I wish I found somebody to take me around

No complains

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

I wish I found somebody to take me around

No complains

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

The plane is not comfortable, but the flight is very short. It balances out.

This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

The plane is not comfortable, but the flight is very short. It balances out.

I will recommend to my friends and families.

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

Flight attendants are polite

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

I wish I found somebody to take me around

No complains

Hi enjoy the trip

No complaints

This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

The plane is not comfortable, but the flight is very short. It balances out.

Flight attendants are polite

Hi enjoy the trip

No complaints

I will recommend to my friends and families.

I wish I found somebody to take me around

No complains

I enjoy my flight

Again no complains

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Well oiled service machine.

None.

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

Hi enjoy the trip

No complaints

Well oiled service machine.

None.

Flight attendants are polite

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Very enjoyable

I have no complaints

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.