Etsi halvat lennot reitille Michigan $[81-Suomeen

Plussat: "Saftey measures great"
Miinukset: "Serve alcohol :)"

Plussat: "Nice airline attendants!"
Miinukset: "Enforcing people wear masks over their noses!"

Miinukset: "It was great! Nice job Delta !"

Miinukset: "Better choices for food"

Miinukset: "Better space. Better service. Terrible directions"

Miinukset: "WiFi didn’t work at all."

Miinukset: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Miinukset: "Great"

Miinukset: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."

Miinukset: "The coffee could’ve tasted better."

Plussat: "Friendly fast service to Albany"
Miinukset: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."

Miinukset: "WiFi"

Miinukset: "No meal option and my video screen volume did not work"

Plussat: "All was good"
Miinukset: "All was good"

Miinukset: "It was perfect."

Plussat: "Lots of in flightentertainment options"

Plussat: "There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with."

Plussat: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Miinukset: "Delta should have had more than 3 staff on to check in 300 people."

Plussat: "see above"

Plussat: "Everything went smoothly. Baggage was at carousel before we were, a first."
Miinukset: "Everything was fine."

Plussat: "Bags check-in at DTW Security Check at DTW Boarding at DTW"
Miinukset: "Food is very very bad on Delta in general for Vegetarian Indians."

Plussat: "Convenience. Smooth ride. On time. Great staff."
Miinukset: "N/A"

Plussat: "Nicer plane"
Miinukset: "One stewardess almonds mowed me down with cart"

Plussat: "Not comfortable and not helpful"
Miinukset: "Some rude staffs , not helpful"

Miinukset: "Terrible landing"

Plussat: "Quick and easy."

Plussat: "Pleasant."
Miinukset: "It was scheduled so late at night."

Miinukset: "Crowded seatibg"

Plussat: "My upgrade was fabulous!"

Plussat: "Excellent very good"
Miinukset: "Good service excellent"

Miinukset: "Bad information about delays"

Miinukset: "Food."

Miinukset: "Layover"

Plussat: "ditto above"
Miinukset: "ditto above"

Plussat: "Nothing bad and nothing particularly good."

Miinukset: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."

Miinukset: "Goog"

Plussat: "on time, clean, prompt."

Plussat: "Updated plane, movies are old but a verity"
Miinukset: "Lost two pieces of luggage"

Plussat: "Very professionals"
Miinukset: "N/A"

Plussat: "Able to watch an interview. Then part of a movie which makes the time fly."
Miinukset: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."

Plussat: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"

Miinukset: "Seating was tight"

Miinukset: "Plane was hot but that seems common for these small planes during the summer."

Miinukset: "The food was supposed to be hot chicken was served cold"

Plussat: "Airplane was good, boarding was fast."
Miinukset: "Did not have the fruit and cheese plate."

Plussat: "Very friendly and efficient. Food was hot and red wine excellent."

Plussat: "Don't know yet. We're still waiting to leave."
Miinukset: "That you're asking how it was before I left."

Plussat: "No issues"

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Miinukset: "Very nice crew and great food"

Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Miinukset: "N/A"

Plussat: "Comfort"
Miinukset: "Wifi on klm"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Reclinable seats."
Miinukset: "The food!! The lights could be dimmed as it was a night flight."

Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"

Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Plussat: "Very friendly crew and on time with no problems."

Plussat: "Very professional"
Miinukset: "Lost luggage"

Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "The crew"
Miinukset: "Seat comfort"

Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "Good flight, very attentive crew."

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Miinukset: "Didn’t happen."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plussat: "Left ontime and service was excellent."

Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Plussat: "Great service"

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Plussat: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Miinukset: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Plussat: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Miinukset: "The amount of extras you have to click no to while checking in online."

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Miinukset: "old plane, tight and uncomfortable"

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plussat: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Miinukset: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Miinukset: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Plussat: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "The cabin crew were fantastic and funny"
Miinukset: "Tiny seats"

Plussat: "The staff and crew"
Miinukset: "Nothing"

Plussat: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Miinukset: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Miinukset: "I slept didn't have snack offered and no entertainment"

Plussat: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Plussat: "Flight was delayed by over three hours."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge"

Plussat: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Miinukset: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."

Plussat: "Boarding was easy, flight was smooth and on time."
Miinukset: "Seats were snug, granted we had the less expensive tickets."

Plussat: "Competent crew"
Miinukset: "Flight was badly delayed."

Plussat: "The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room."
Miinukset: "Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected."

Plussat: "Excellent and professional crew members"
Miinukset: "Nothing, the flight was smooth, most enjoyable"

Plussat: "Everything!!! Excellent service"

Plussat: "Good selection of movies and music. Food was mediocre."
Miinukset: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."

Plussat: "The stand was really kind."

Plussat: "Excellent leg room in first seat near emergency exit door"
Miinukset: "Seat was close to toilets so a lot of traffic"

Miinukset: "My flight was cancelled and no one notified me! Instead, FlyUs.com placed me on a different SAS flight that had a 15 minute layover in Copenhagen. Needless to say, I would have missed the flight from Copenhagen. I realized the issue the day-of, spent hours on the phone trying to book a different flight through the customer services at FlyUs.com (stupid company!), and was finally rebooked by SAS on a different airline. When I called SAS directly, they immediately took care of the situation and handled it well, but I wasted an entire day dealing with FlyUs.com, waiting on confirmation for a flight that I was never going to receive. The whole experience was awful."

Plussat: "Fairly new plane."
Miinukset: "Only airline that made us check in our luggage; and charged us an exorbitant amount (+/- $90 per luggage) in doing so. No customer service at all. 1st attendant wouldn’t let us check-in at the counter, and 2nd attendant made us check in our carry-on despite it only being 2kg over. We could’ve moved some items around. When we boarded the plane, we saw multiple people whose carry-on looked suspiciously over the weight limit. We felt singled out. It was obvious that this airline only cares about profit and does not care about the customer. Attendants were rude and not helpful. Needless to say I will nit fly with this airline again."

Plussat: "I liked the bottle of water in my seat. Thanks!"

Plussat: "The travel magazine was excellent. Flight attendant wasn't rude, but I didn't find him friendly or welcoming. He gave tea/coffee and water to both of the men sitting with me but not me even though I asked for it. One of the men gave me his water and told the attendant I had asked for one."

Plussat: "Everything"
Miinukset: "Nothing to hate"

Miinukset: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."

Miinukset: "Bad food Bad service Dirty plane Bad choice of movie collection You only get one glas of non alcoholic drink with your main meal. If you want more you have to pay ! Thats not a good service for a long trip fligt: washington-copenhagen and back. All other Airlines i have been with gives you a choice to choose between 2 different meals, buT SAS they decide for you ! And i have never seen any airline serve pork/ ham because of different believes people have, but SAS service you pork on an international 8 hours flight ! This is first time and last time I’m gonna fly with SAS. I always fly with KLM , perfect in everything and anyway. NO MORE SAS FOR ME !"

Plussat: "Nice interior and good IFE on long haul."
Miinukset: "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."

Plussat: "on time polite staff comfortable flights with free coffee"
Miinukset: "charging for bags"

Plussat: "on time polite staff comfortable flights with free coffee"
Miinukset: "charging for bags"

Plussat: "Great flight, friendly crew, good food, entertainment was ok"
Miinukset: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Miinukset: "The crew passed by me TWICE while serving food and I was not sleeping at that time. I had to go and ask for food myself. Also there was a delay about 40 minutes when taking off in CPH (CPH-EWR) because of a fuel-screen malfunction or smth. The pilot was very nice and kept us informed all the time. I still didn't make my connection flight due to the delay and SAS rebooked me which made my already long trip 8 hrs longer."

Plussat: "I liked the high-tech adjustment on the seats but i am 6ft2, 200 lbs (in good shape) and I have Parkinson's disease. The seat was just not roomy enough and I had to get up at least once an hour."
Miinukset: "The crew was very understanding and kind. The aft head was very limited in space too. A little more room would have been most welcome."

Miinukset: "And no video either, power point also did not work. Had booked an aidle, but change of aircraft left me in tje middle :("

Plussat: "Nothing!"

Plussat: "Flight attendants were very nice. Seemed to have a nice amount of leg room."
Miinukset: "I didn't like that they tried to sell stuff on the plane."

Plussat: "Pros: -Good food -Good entertainment -Attentive staff"
Miinukset: "Cons: -Uncomfortable seats ( I took the free seat and didn't upgrade) -Poor air circulation ( I hardly felt any AC) -Lack of overall plane space"

Plussat: "Nice planes with all the basics you need"
Miinukset: "Terrible food"

Plussat: "The crew was fine. Got there on time."
Miinukset: "We arrived early to airport and we could not check in till 1hr before flight with the rest of the 200plus passengers. So waited in line with heavy bags just unnesccessary! Then get thru security and nowhere to sit for flight. But have shopping!!! Omg who needs to shop we want to sit and get food!!!! Not stand and fight to get food because your airline gives no snacks or drinks!! It's like entering prison for 2hrs"

Plussat: "I am pleased we landed."
Miinukset: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."

Plussat: "Everything went smoothly. Timely boarding in a very efficient and comfortable process. Really great food and accomodating staffing"

Plussat: "Super Ontime"

Plussat: "Friendly staff. Good food. Movie/tv options were excellent."
Miinukset: "Didn't like that I had to order vegetarian food option in advance. I would forget to do so before the flight. Despite that, I was still able to eat most of the meal since there was salad, bread and dessert which was filling enough."

Plussat: "One included checked bag"
Miinukset: "We were being charged for bottled water and soda"

Plussat: "I had a connecting flight in Stockholm and forgot my laptop in the first plane. SAS personnel was very friendly and got me my laptop quickly and I was able to make my connection, even though it was pretty tight."
Miinukset: "Seats with too little space."

Miinukset: "Bag drop line was over 45 min. Only 2 attendants. Flight was late taking off. Baggage fee was outrageous. Site said 1 free bag, but that is carry on only. Checked bag was €70!!!! The flight was only $85."

Plussat: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Miinukset: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Plussat: "Smooth Flight and on time with a bit of Aurora (night flight to Tromso)"
Miinukset: "Voucher does not show details of check-in baggage limitations (limited to 20 KG.) and has to use Oslo airport self check-in which is quite confusing for inter-continental traveller.."

Plussat: "Clean and good food."
Miinukset: "It was a fine flight. Nothing to worry about. I liked it."

Plussat: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"

Plussat: "personnel is very courteous."
Miinukset: "cofee is terrible."

Plussat: "Price"
Miinukset: "Crew not friendly. One was very rude"

Plussat: "The automated kiosks made it ridiculously easy. Flying out of LAX can be a pain, but that went by so smoothly. I'm cheap and have become accustomed to Spirit airlines. So when I received free (decent) meals a complimentary bottle of water and a plethora of inflight entertainment."

Plussat: "Good more of the same."

Miinukset: "SAS does not even offer wine with the meal, you have to pay for it. Additionally they have the strange policy that they give drinks at frost, that is ALL drinks, including the meal drinks, and then comes the meal about half an hour later. The do not offer ANY drinks with the meal."

Plussat: "Nothing , it was terrible flight ."
Miinukset: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Plussat: "We were within a reasonable range of on time arriving, although we were delayed 30 minutes at the start due to fueling issues. Crew was average: no problems, no extraordinary acts of kindness. Great selection of movies to watch onboard."
Miinukset: "Tight seats, lousy food, even for airplane food."

Plussat: "The interior of the plane - Clean, bright an shine, even it's an old 737-700,"
Miinukset: "To add some selection of the food"

Plussat: "prompt, friendly, and professional!"
Miinukset: "TOmato Croissant nasty!"

Miinukset: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Miinukset: "food"

Miinukset: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Plussat: "Crew were very good."
Miinukset: "No vegan food available."

Plussat: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Miinukset: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Plussat: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Miinukset: "For me this part is not applicable"

Miinukset: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Miinukset: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Plussat: "Incredible staff. Super polite"

Plussat: "The whole crew is so kind"
Miinukset: "Delta made my whole first flying experience the best."

Plussat: "Crew was solicitous."
Miinukset: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Plussat: "The crew was very helpful in all respects."
Miinukset: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Plussat: "Air. France usual"
Miinukset: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plussat: "Friendly attendants, entertainment variety"
Miinukset: "Comfort, food could have been better."

Miinukset: "Not to be late ,and not to loose my luggege"

Plussat: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Miinukset: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Miinukset: "WiFi"

Miinukset: "Better in flight entertainment"

Miinukset: "It was great trip thank you Air France"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Miinukset: "Check in process was easy. The flight attendants are all very helpful and kind."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."

Plussat: "On time."
Miinukset: "Did not seat together passengers, although booked and checked in at the same time."

Miinukset: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plussat: "Nothing"
Miinukset: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Plussat: "Faster"
Miinukset: "Waited a while before take off."

Miinukset: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Plussat: "Fine for a 45-50 minute regional flight."
Miinukset: "Wouldn’t be great for long-haul flights."

Plussat: "La entrada"
Miinukset: "El resto de cosas"

Plussat: "The airplane have great entertainment system. The cabin crew are very nice."

Plussat: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Plussat: "Staff was nice"
Miinukset: "MD planes are old and not very comfortable."

Plussat: "The crew was good and very good pilot's"
Miinukset: "No leg room between seats"

Plussat: "The hostesses were very kind and nice"

Plussat: "Priority boarding"
Miinukset: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Plussat: "Arrived on time"
Miinukset: "Cattle car accommodations"

Plussat: "No issues, quick trip, friendly staff, comfortable ride..."

Plussat: "All crew I interacted with was great, friendly, and helpful."
Miinukset: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Plussat: "Airplane staff were good"

Plussat: "Crew was great"
Miinukset: "Not enough food"

Plussat: "Food, drinks, and general service on board were all very nice"
Miinukset: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Plussat: "Our flight attendant and fnally making it home!"
Miinukset: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."

Plussat: "Punctuallity"
Miinukset: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Plussat: "It was a fine flight"
Miinukset: "no specific feedback"

Plussat: "Not much"
Miinukset: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Plussat: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Plussat: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Miinukset: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."

Plussat: "The airplane was new, good food and service."

Miinukset: "Nice"

Miinukset: "Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible"

Plussat: "Crew was great. Plane felt good and clean."
Miinukset: "My flight from Gainesville to Charlotte, we had to deplane down plane steps. I was told we would have jetway every flight. I have had hip replacement and steep steps very uncomfortable. Unable to deplane down them with both purse and small carryon. Someone always has to help me carry my carryon plus theirs as there is no provision for help from the airline. American seems to be only airline to do this, I will have to reconsider flying with you in the future."

Plussat: "Leg room"
Miinukset: "The onboard crew was rude and one guy actually grabbed me which to me is unprofessional. All because I had a poster tube that wasn't in my bag they wanted it in my bag. Then I asked for a seat change due to my size hard for ne to be in the middle and the lady was snooty about it."

Plussat: "Nothing"
Miinukset: "Foot room. Baggage room. Entertainment. Service"

Plussat: "Comfortable seats & fast boarding"

Miinukset: "As always, the crew was friendly, professional and accommodating."

Plussat: "Smooth ride"

Miinukset: "O prematurely had to check my carry on when there was room to bring it on board with me"

Miinukset: "Felt good to be home after almost 4 hours delayed."

Plussat: "Great crew and service"

Plussat: "Being bumped to first class."

Miinukset: "A small meal would have been appreciated for first class cabin. Al that was offered was a cookie."

Plussat: "Fast boarding and unloading."
Miinukset: "Flight leaving on time."

Plussat: "Th flight was a few minutes late boarding but we landed on time. It was a nice smooth flight!"

Plussat: "The staff were polite and the pilot kept us on time. The flight wasn’t over booked and I was able to have an extra seat between myself and the other passenger in my row."
Miinukset: "That due to the Kayak purchase I had to wait until the last group to board."

Plussat: "It was on time. I liked the head rests on the seats."

Plussat: "Nothing"
Miinukset: "Many things Food Services Entertainment"

Plussat: "Perfect"

Plussat: "Easy check in."
Miinukset: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."

Plussat: "Lots of legroom in the exit row"

Plussat: "The professionalism of the crew and the cleanliness was excellent!"
Miinukset: "The seats weren’t very comfortable!"

Plussat: "All good"

Miinukset: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."

Miinukset: "Airbus seems to have completely minimalized all legroom for persons over 6 feet."

Plussat: "Friendly, efficient"

Plussat: "Nothing"
Miinukset: "The Flight was inconveniently delayed and all they offered us were some cheap snacks and soda. I was completely annoyed by the whole situation."

Plussat: "The mobile updates were helpful and timely."
Miinukset: "The overhead space was smaller on this plane and as I learned on my trip to DTW my weekender carry-on would not fit with my shoes in it. Because of this, I pulled my shoes out and put them in a collapsible bag that fit under the seat in front of me along with my small personal bag as I had done on my previous flight. However, the gate agent would not allow me to board the plane and would not listen to my explainations at all as I tried to keep the boarding process moving along. She kept repeating "you have 3 bags" and made me steep out of line and check my carry-on (which I would then have to pick up at baggage claim). When I asked why I couldn't get out on the jetway like she had done for other passengers she said, " I only did that for airline employees" (quick happened to be a flight attendant from Spirit). My overall experience on both flights to and from Detroit was that the gate agents and flight attendants were the most unhelpful and rude airline employees I have delt with and I will stick to my preferred carrier, Delta, for my future flights back and forth to Detroit. They certainly make me feel like a valued customer when I fly them, which I did not feel with American."

Plussat: "Boarding"
Miinukset: "Wait for Baggage and 20+ mins getting to gate after we landed"

Plussat: "Sears are comfortable and the entertainment is great as well."
Miinukset: "Not much to dislike."

Plussat: "Comfort"
Miinukset: "Nothing at all"

Plussat: ". ."

Plussat: "Flight was quick- onboard entertainment (streaming videos to your device) was cool...but the back of the plane is pretty bumpy and there was a lot of turbulance."

Plussat: "All flights were on time. American Airlines personal is extremely friendly"

Plussat: "The least service I have seen among all the airlines I have traveled so far"

Plussat: "Nice entertainment on new 737."
Miinukset: "But it is a 3-3 and there no room to sit cause we are hip to hip which means shoulders overlap shoulders. It is horrible. Avoid this plane at all costs. It's really bad. Pitch of leg room is barely OK but side to side they have sunk to a new low. The new plane doesn't blow any air. Terrible system. Really? That should be easy to fix."

Plussat: "It's pretty rare I can sleep on a plane, but I actually got some rest; very grateful for that."
Miinukset: "At 6'7", basic coach on a 737 is painful on the knees. I realize I can exit row for an upcharge, but that's kind of messed up, isn't it?"

Plussat: "Friendly staff"
Miinukset: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."

Plussat: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
Miinukset: "That no checked bags are included in the flight costs. They didn't hide this or surprise me, but just a dislike."

Plussat: "Getting bumped to First Class"

Miinukset: "My first flight was canceled then they took it upon themselves to bump me off the next light and put me on the latest flight where I got there at 11 o'clock at night then on the way home it was delayed again I missed my connecting flight and then he put me on the latest flight again it was a complete nightmare"

Plussat: "On time departure and arrival. Plane was clean and seating was not uncomfortable althouth they didn't recline very much. Short flight so it was o.k."

Plussat: "The plane was clean, a/c worked well. Stewardesses offered food and drinks several times. Pilot repeatedly came over the intercom with updates on the flight."
Miinukset: "There was an annoying rattling noize coming from above my seat near the roof and wall."

Plussat: "Plane was delayed repeatedly, then cancelled. I missed work and was originally offered a flight for twi days later. That wouldve been three days in an airport ? I had to purchase a room, taxi, and then spend the following day in the airport as that flight was repeatedly delayed. I booked a direct flight and was not rescheduled for such. Still waiting for reply from American Airlines. First time flying with this carrier and disappointed is an understatement."

Plussat: "Loved that he was upfront with all of us that it would be a bumpy flight after about 20 minutes, which he was correct and very accurate."
Miinukset: "I thought his delivery sounded a little more "worrisome" than it needed to be. I thought that he could have expressed the same sentiment, while sounding more confident in his ability and more soothing for folks like me who despise turbulence:)"

Plussat: "I enjoyed the whole experience. The staff was friendly and the plane was clean."
Miinukset: "Turbulence"

Plussat: "It was successful."
Miinukset: "Nothing"

Plussat: "The flight overall. Also, it landed early."
Miinukset: "In Charlotte, they had to deplane on the tarmac and my daughter had a crutch, so she had to sit on the steps to go down them."

Plussat: "Timelines"
Miinukset: "Turbulence, not there fault"

Miinukset: "Chaotic boarding Multiple delays Unfriendly ground staff"