Etsi halvat lennot reitille Kaakkois-Eurooppa $[7232-Helsinkiin
Vertaa lentolippuja Helsinkiin sadoilta matkailusivustoilta kerralla
— HEL
28. marraskuu — 5. joulukuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
ma 28/11
ma 5/12
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Hyvä tietää
Matalasesonki | helmikuu |
|---|---|
Huippusesonki | heinäkuu |
Halvin lento | 46 € |
Keskim. hinta meno-paluu | 327 € |
Hyvä tarjous meno-paluu | 171 € |
Hyvä tarjous yhdensuuntainen | 70 € |
Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 7 %.
Suosituin aika lentää hintojen nousun ollessa keskimäärin 22 %.
Lento Bukarest Henri Coandăn lentoasema – Helsinki-Vantaan lentoasema
(keskim. hinta edellisten 2 viikon ajalta)
tai alle
tai alle
Useimmiten kysytyt kysymykset: Kaakkois-Eurooppa - Helsinkiin reitille
Suositut 5, jotka liikennöivät reitillä Kaakkois-Eurooppa - Helsinki-Vantaan lentoasema
Pisteytys KAYAK-asiakasarvioiden perusteella7,9
Turkish AirlinesPistemäärä perustuu 24269 arvosteluun
7,8Koneeseennousu
7,8Mukavuus
8,2Henkilökunta
8,0Viihde
7,9Ateriat
Lentoyhtiöiden arvostelut
The flight was perfect. From all companies who are using 737 (around 20 companies), Turkish Airlines was the best in my life!
The flight was perfect. From all companies who are using 737 (around 20 companies), Turkish Airlines was the best in my life!
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Great food, and amazing crew, they are very accommodating
The flight was 5 hours late, made us miss our connector to Dallas. No more flights to Dallas until Friday. We were only offered the late flight to Istanbul, hotel overnight in Istanbul. A flight to Houston and we’re are stranded from there. Later, I found a flight to Newark, take a Connector Bus (my costs) to JFK, overnight layover 8 hours, and a flight to Dallas from there. I was refused to change to that flight unless I paid $300, my connector, and any hotel costs if I chose one. Having spent the night before in JFK, I absolutely would need the hotel, it is not safe.
The flight didn’t even happen.
Good
Plussat: "Wide airplanes, good crew members."
Miinukset: "Food is OK, but now Turkish airlines is missing vine they served in the past."
Plussat: "The airplane was brand new and the service was very good."
Miinukset: "The ground handling team was very rude and they refused to help me and they acted very aggressive for no reason"
Plussat: "Food was great, service was also amazing."
Miinukset: "The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable"
Plussat: "Always great crew."
Miinukset: "I didn't have any cimplaints."
Plussat: "service on the flight was very good"
Miinukset: "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"
Miinukset: "they allowed either carryon or a personal pack"
Plussat: "--"
Miinukset: "The seats are so narrow that I can't sit properly. I'm a normal sized person. and even the shorter person next to me was extremely stuck in their seat. This is unhealthy and awfully uncomfortable on an 11 hour flight."
Plussat: "Service was fine, but we're of no help regarding late arrival and connecting flight status."
Plussat: "Overall good experience"
Miinukset: "Bathrooms were already dirty upon boarding"
Plussat: "All."
Miinukset: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
Plussat: "Staff was good"
Miinukset: "6 hrs delays"
Plussat: "Turkish A/L always professional and efficient."
Miinukset: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."
Plussat: "Overall experience"
Miinukset: "Nothing"
Miinukset: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Miinukset: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"
Plussat: "Comfortable and uneventful flight - just the way it should be!"
Plussat: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Miinukset: "One of my luggage didn't come came 3 days later."
Plussat: "Nothing"
Miinukset: "Comfort, service, food"
Miinukset: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"
Plussat: "Everything is Fantastic"
Plussat: "Food was excellent"
Plussat: "Good food"
Miinukset: "No movies"
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Plussat: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Miinukset: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Plussat: "Turkish tea."
Miinukset: "The food was not good"
Plussat: "Nothing"
Miinukset: "At the airport communication was very poor and everyone was very unhelpful"
Plussat: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Miinukset: "Seats not to comfortable but can't really change that without upgrade."
Plussat: "Everything, starting from the airport's employee"
Miinukset: "Nothing"
Plussat: "Clean, efficient, on time"
Plussat: "food"
Miinukset: "the worst costumer service ever"
Plussat: "Your website was les expensive than other websites and I will strongly recommend to my family and friends to use Kayak.com ."
Miinukset: "I like it everything , from booking the flight your flexibility on the the flight schedule and airlines was great !!!"
Plussat: "Everything was excellent :)"
Plussat: "I liked that it wasn't so crowded on the plane and that I had a window seat. I appreciated the meal and beverages offered."
Miinukset: "There wasn't an option to select what I wanted to watch or hear during my trip."
Plussat: "There were a lot of very good experiences with Turkish Air. I was pleasantly surprised how friendly and courteous the staff was. Overall, the trip was a pleasure. I would fly with Turkish Air again."
Plussat: "I liked everything about the flight. Smoth flight good cabine crew and great service from stuardes"
Miinukset: "Everything was good no reason not to like turkish airlines. I enjoy everytime i travel from kabul to istambul and from istanbul to prishtina and vise versa"
Plussat: "Choice of in-flight entertainment was excellent."
Miinukset: "Boarding process in BKK was haphazard due to non-calling to board by Group number."
Plussat: "Crew were very curteous"
Miinukset: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish Airline"
Plussat: "Every thing was excellent"
Plussat: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"
Plussat: "Facilities available, crew members friendly approach"
Miinukset: "Airport terminal and boarding staff did not speak english. Only said sorry and did not try to change 7 different seats for our family."
Plussat: "I like everything regarding the airline."
Miinukset: "The airport was attacked by a terrorist and hour after I left to Skopje. I know the airline has nothing to do with it but they should pressure the airport to have more safety for the passengers or find an airport in another country that is safer like Macedonia or Bulgary. Just as a temporary thing while things become safer in Turkey. In other words, only stop in Turkey for people who is flying to that country. Connecting flights should stop somewhere else."
Plussat: "EverThing was excelentní bit doménových s feet smetl hořické"
Flight was cancelled .
The crew was exceptional
Miinukset: "rip off at boarding. very intellectual airline. we had a piece of luggage for two. total weight 8.2kg. I have been flying with this case for more than 10 years without any problems. aegeian found out that he 1.5! cm is too long. we would have to pay 50 euros. I go to court with this bill"
Plussat: "N/a"
Miinukset: "N/a"
Plussat: "Everything was perfect"
Miinukset: "More drinks less food at night flight for short destination"
Plussat: "Walked away from plane."
Miinukset: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."
Plussat: "Crew was excellent"
Miinukset: "N/A"
Plussat: "the flight crew is very kind, the flight has been very pleasant, I'm sure I will be happy to fly with AEGEAN Airlines again"
Miinukset: "everything was be fine [ the music was not be by my taste ;) ]"
Miinukset: "No delays!!"
Miinukset: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Plussat: "Plan crew , pilots , services on plan and cleaning"
Miinukset: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"
Miinukset: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Plussat: "Thanks for upgrading us to Premium economy"
Miinukset: "No jet bridge at either location"
Plussat: "I like the people and the crew and the plane."
Miinukset: "That my bags had to be checked for an outrageous price of 50 euros per bag."
Plussat: "Seats. Food"
Plussat: "Boarding from the club was a wonderful innovation."
Plussat: "Not much. Used to be friendly, comfortable airline. "Efficiencies have taken their toll""
Miinukset: "Difficulty with on line purchase of checked bag lead to extreme cost (worse than Ryan Air!!!). Apparently stressed and therefore less than friendly attendants. Very tight seating. Food was quite good but hard to eat in VERY cramped seating!"
Miinukset: "≈"
Plussat: "The CREW was very friendly and aircraft wasn't bad itself."
Miinukset: "Boarding and ticket takers. 2 people checking folks in. It took over 30 minutes! @ 5 in the morning, I didn't need to stand in line for half an hour to start my day..."
Plussat: "Actually every thing were smoothly going"
Miinukset: "The trip were As per flight schedule on ticket without further delay. I enjoy on Greece Athens little bit then I moved to Budapest."
Plussat: "The food was nice and they offered Greek products which made the experience more fun."
Miinukset: "We thought we had the right sized bags, but must have missed the weight restriction (and had to pay). In the future we'll be keeping our carry-on bags under 8kg."
Plussat: "They give you a hot meal, even on a short flight."
Miinukset: "Their dimensions for carry on luggage are smaller than the industry norm. As such, bags that most any other airline would consider carry on, must be checked for 40 Euros on Aegean."
Miinukset: "Left late"
Plussat: "Food and service and that they recycle!"
Miinukset: "60 euros for one checked bag is insane!"
Plussat: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Miinukset: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."
Plussat: "Plane was clean and there was enough room"
Miinukset: "The boarding gate on the ticket was wrong - twice."
Plussat: "The food the seats"
Miinukset: "It was basic"
Plussat: "Loved the free food and coffee, the only airline that I've flown that offers such anenities"
Plussat: "The flight was ok, in time."
Miinukset: "I wasn't expecting such a rude crew, Greek people were incredibly nice everywhere and this was the first time in a flight that I felt so disrespected. From check in being the only one questioned about visa and documents (we don't need visa) to being mistreated during flight. Really disappointed."
Plussat: "Leg space. Courtesy of Staff. Timely departure."
Miinukset: "Nothing."
Plussat: "Before the first fly we request to be on the front and we ger the last row!!! The plan was so small that i cant get inside and i'm 1.90 m so i need to put my legs out and all the time the girls staff kick my legs and wake me up Before i get inside the plan they took my trol (small sutcate) becuse "it's to much big" (this is the regular size!!!! and when i told the girls they told me that we dont dissc lus about it!!!! Al the flight their wasnt ballans and it was terrible i felt so bad and when all the people get a paper to feel and i was sleep so no one told me that i need to do this Terrible flight of my life!!!!"
Miinukset: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."
Plussat: "on such a short trip, you don't expect a snack and service. They did."
Miinukset: "zero complaint here"
Plussat: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Plussat: "cleen quiet and beutifull crew"
Plussat: "LHR-ATH was all excellent. Good boarding, seats and service."
Plussat: "Friendly staff, movies on the plane"
Miinukset: "The checkin area at the airport is poorly staffed and disorganized which resulted in a feeling of crowded confusion and stress. A greeter for agean airlines directly at the entrance would significantly improve this, as would more check in kiosks (two and only one worked) and a more linear system (you have to go backward to check your bag before going forward)."
Plussat: "Did not feel like a budget airline. Great service."
Plussat: "The overweight woman who checked me in was aweful. As soon as I told her I was helping refugees in Greece, her attitude completely changed towards me. She was on my case until I boarded the plane. I will never again fly with Aegean!"
Miinukset: "Terrible EXPERIENCE! Aweful."
Miinukset: "connection Athun to Ionnina was late , we lost the connection flghit nobady really helped us They sent us to wait to the flight next day After a lot of talking and shouting !!! they let us fly to Thesaloniki , so we lost a day driving to Ionnina at the return ther was a missunderatandig regarding the availibility at the flight"
Plussat: "Luggage took over 2 days to get to my house from Newark to Cleveland. Lufthansa was great and most of the problems were with United with the lost luggage and delayed flight on the last leg of the trip."
Miinukset: "we were charged twice for the exact same flights, date and seats. My husband made the same reservations as I had for both of us three weeks later than my reservation was made. When this was discovered by us I called and was told by two agents that I couldn't get any money back. What a rip off."
Plussat: "Upgraded to business class by using an award ticket, not much to comment about business class within Europe. just the food was not our taste."
Plussat: "I wish Aegean flew everywhere. Great service, AMAZING food. Great flight."
Plussat: "The actual travel was very good."
Miinukset: "I had to pay 40 Euros for the luggage and it had to be paid in local currency. The process was frustrating- not knowing they would not take a credit card, getting the cash at the airport bank and then going to an office on the second floor to get the receipt for paying for the luggage. Then back to get our boarding passes. After that it went well."
Plussat: "clean aircraft, wonderful crew.. comfortable seating.. quick, professional... everything..."
Miinukset: "Comfort"
Plussat: "The staff was nice. We got there alive."
Miinukset: "The flight was so cramped, my husband actually scraped his knees on the chair in front of him. Like, a legitimate abrasion on his knee. We weren't seated together, but the people in the plane weren't wearing deodorant or any kind of smell prevention, so the plane was ripe as heck. There was no rhyme or reason to the way the attendants served us - they'd skip people, then come back 20 minutes later to finally serve the skipped person a drink. There was absolutely zero entertainment on the plane, and the food was bad. The airline staff at the airport before departure was even worse! Kayak didn't allow me to buy a bag allowance when I bought the tickets. And there was NO advance warning that there was a weight limit for carry on bags (8kg by the way). So, we got to the airport and had to pay over £100 to check all of our bags. I didn't bring a laptop case, because my bag was usually a carry on, so lo and behold, I got there and yay! My laptop is broken and won't turn on. The flight was incredibly turbulent and my life flashed before my eyes a couple of times. We also had to go to 3 different ticketing Windows and bag drops just to get my ticket and check our bags. You would've thought they were building a rocket ship with the amount of effort that went into the whole ordeal. As I mentioned before, we weren't seated together, and nobody told us this or mentioned it when we got our tickets. Just ridiculous!!"
No food on international flight. You get a small pita bread and in it a small portion of scrambled egg if you fly morning or a small cheese toast if it’s dinner time.
Basically no food. You get a cheese toast if it’s “dinner” or a pita bread with a bit of scrambled egg if it’s “morning”.
This was a really great overseas flight. The crew was very nice and attentive, the seat was comfortable (more than some planes) and the entertainment was pretty good. The flights left on-time, as well. There was no wifi on the plane which would’ve been helpful, especially if you are a business traveler.
Low cost aircraft for business class pricing. Poor seat comfort. Basic food. No entertainment system. Almost no room for carry on.
Same problems
The 50 or more Hasidics refused to wear masks, despite the crew’s entreaties. The airline did not have an enforcement officer aboard, and there were no consequences awaiting them at JFK. Laws apply equally to all, and the Hasidism have no right to endanger passengers and crew.
Plussat: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Miinukset: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."
Miinukset: "Cannot ask for more"
Plussat: "Everything"
Miinukset: "Mi s-au pierdut bagajele !"
Plussat: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Miinukset: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Miinukset: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Plussat: "One hour delay after boarding due to loosing our “slot”"
Miinukset: "Timing!!!"
Plussat: "Why the 3 hours delay?"
Miinukset: "Be on time"
Miinukset: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."
Plussat: "Crew was fantastic and with an exceptional service. Food was really good."
Miinukset: "Maybe the seats coudl be a little bit wider"
Plussat: "Food, in particular the vienna coffee choices were imprewsive."
Plussat: "We could walk around as needed. No restrictions. Free wine with meals!"
Miinukset: "Staff not friendly or offering of assistance."
Plussat: "The crew was amazing, the seat was comfortable"
Plussat: "Good service overall, the ground crew was very helpful and friendly"
Plussat: "Nothing. See below."
Miinukset: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Plussat: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Plussat: "It was a high quality service hands down."
Miinukset: "The available entertainment choices were a little limited."
Miinukset: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Miinukset: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Plussat: "Medical help"
Miinukset: "I had a weelchair and nobody assist me in Viene in Austria"
Plussat: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Miinukset: "Boarding was incredibly chaotic, seats were old and uncomfortable."
Plussat: "Crew were polite and accommodating."
Miinukset: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Plussat: "it was mess, so I cant say positive thing"
Miinukset: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Plussat: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Miinukset: "I really can’t think of anything I didn’t like!"
Plussat: "Safe trip"
Miinukset: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Plussat: "Crew were amazing"
Miinukset: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"
Plussat: "Not much!"
Miinukset: "No one available nor willing to help with checking process. Told to just try the checking machines."
Plussat: "Flight schedule, boarding management"
Miinukset: "No WI-FI service during my return flight, limited options for tv news programs."
Miinukset: "flt was delayed 2 hours due to "employee meeting""
Plussat: "Everything OK"
Miinukset: "Arrived 5’ later, lost train"
Miinukset: "A poor choice of video/film/documentaries. Limited and uninteresting."
Plussat: "The air crew service"
Miinukset: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."
Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."
Plussat: "Overall reasonable flight. Nothing to write home about"
Miinukset: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"
Plussat: "kids treatment"
Plussat: "Good place for the legs"
Miinukset: "Food"
Plussat: "The plane crew was really nice always there for my needs."
Miinukset: "The seats were uncortable my chair was very wobbly."
Plussat: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."
Miinukset: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."
Miinukset: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"
Plussat: "No unnecessary waiting. Excellent service!!!"
Plussat: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Miinukset: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"
Plussat: "Easy online check-in and boarding pass access also linked to wallet."
Miinukset: "I was not aware of additional luggage charges when I booked my ticket. It would be helpful to have a warning about that and the fact that if you do not prepay online you are charged double. I also was not aware of the type of a ticket I booked, e.g. Economy light and what it meant for luggage fees."
Plussat: "Seat was comfortable. Looked new."
Miinukset: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Plussat: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Plussat: "Crew were good"
Miinukset: "Delayed departure resulting in missed connection. 2 hours in lineup and ‘service’ from Lufthansa. Rebooked through Zürich with overnight there - had to find own hotel as they said all the ones on their list were booked. Will not be using this airline for a long time ( they lost our luggage for 4 da"
Plussat: "Amazing crew!"
Miinukset: "The onboard entertainment were quite outdated selections. The seats are very small for such a long flight."
Miinukset: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Plussat: "Lufthansa is very good!"
Miinukset: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "The red wine was good. The flight was smooth."
Miinukset: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Plussat: "short flight"
Miinukset: "not much room and no entertainment"
Miinukset: "breakfast food"
Miinukset: "Seats and space are just too small."
Plussat: "Food was great. The crew was very polite and professional"
Miinukset: "Great flight"
Plussat: "On time. Friendly crew. Great seat with space."
Plussat: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Plussat: "Air qualtiy, room, cabin attendants, food were all very good."
Plussat: "Efficient"
Miinukset: "Delay in the arrival/departure of the flight, presumably due to the strike the day before."
Plussat: "Friendly crew."
Miinukset: "Not much room in the seats. Very narrow. Not much space between the rows.Food is mediocre."
Plussat: "Flight was fine..."
Miinukset: "When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight. They should have been removed quickly. Missed connecting flight. Messed my day up big time."
Plussat: "Excellent aircraft Very nice crew"
Miinukset: "Food was completely tasteless - of very questionable quality"
Miinukset: "Too crowded seats were very close"
Plussat: "The flight left almost on time. I was surprised that a meal was served on a two hour flight"
Miinukset: "It took a long time to get off the plane."
Plussat: "My flight was a little under two hours and I loved all of the extra leg room in the exit row. The crew was friendly and pleasant."
Plussat: "Service is excellent. On time."
Miinukset: "HEAVY PASTA DISH."
Plussat: "I just love flaying with Lufthansa Airlines"
Miinukset: "I find that bigger airplanes are more organized than the small ones."
Plussat: "Congratulations for your pilot! He gave us the best landing ever! Very smooth and safe landing. One minute we were in the air and the other he was just parking the airplane!"
Plussat: "The crew was friendly and efficient. The food was okay (special meal ordered)."
Miinukset: "The plane was filthy. There was crud packed in every crevice. I wouldn't put stocking feet on the floor. There were also pieces of the plane that were cracked or broken off completely. It was a little unnerving."
Plussat: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine,"
Miinukset: "economy: The chairs were ok but I've had better ones."
Plussat: "Roomy seats, excellent service!"
Miinukset: "Nothing I didn't like!"
Plussat: "Timeliness. Service aboard the flight was great"
Miinukset: "The seats were too close together. Not enough room to move around"
Plussat: "Movies were good"
Miinukset: "Seats were not comfortable. Service was not good. Rude staff. Horrible experience."
Plussat: "I like boarding with the two kids were a breeze they put us in the plane quickly and had no issues there."
Miinukset: "The staff was rude, not all of the just some of the ladies working that flight were rude to us and others in the plane."
Plussat: "Great crew. Very comfortable flight, good food. On schedule"
Plussat: "The crew were amazing!"
Miinukset: "I had to pay extra for "out of sequence" booking as I wasn't able to catch the flight out of Manchester to Athens. so i booked a different flight the next day to a different airline. Lufthansa canceled my booking as I didn't take my outbound flight, when they found the booking, they asked me to pay extra. Such a waste of money! Although, the crew on the plane were really good!"
Plussat: "Gate and flight crew were polite and attentive. As I could not check in online, I asked for an aisle seat at gate and crew did all they could to provide one. The flight was easy. Everyone in the flight crew offered their assistance before I asked and they did with a smile. Seat was comfortable and I didn't ask for upgrade. I paid for extra room on outbound flight only to sit in the most cramped seat ever. And on this flight I didn't bother paying for extra room and was pleasantly surprised I wasn't sardined. Very nice Lufthansa! The pilot made minimal interruptions and said only important stuff. No unnecessary pleasantries. Thank you!"
Plussat: "REQUESTED FOOD WAS NOT AVAILABLE AND STAFF WAS RUDE"
Plussat: "The caring of the air hostesses"
Miinukset: "The space was very limited"
Miinukset: "The kids were allocated away from their mothrr"
Plussat: "Bad food"
Plussat: "Bathrooms were clean, seats comfortable, staff helpful"
Miinukset: "Food was mediocre. An upcharge for a better meal would have been appreciated. Flight from Greece delayed, but again, staff was helpful."
Plussat: "3 hour flight. Met my expectations. Boarding was easy and friendly crew.Athens airport was quite easy and comfrtable."
Miinukset: "Breakfast egg was rubbery. Small overhead space"
Plussat: "The flight attendance were nice."
Miinukset: "One of worst EU to US flights ever. Food was Ick, entertainment?? (even if you paid for the premium the choices were bad)."
Plussat: "Due to unforeseen circumstances, I needed assistance to the boarding gate. The attendants were very helpful and courteous."
Miinukset: "They scheduled our connection flight from Munich to Dulles Wash DC to close to our arrival. For example, the flight from Athens landed just four minutes before boarding started for our connection and we had to go through German customs. Luckily for us there were many passengers on the Athens flight that were also going on Dulles flight the airline waited for the passengers. This scheduling issue caused unnecessary stress that could have been avoided."
Plussat: "Safety. Great entertainment! The food was good!"
Miinukset: "N/A"
Plussat: "Entertainment choices, flight crew, terrific seats"
Miinukset: "Think boarding process would be so much smoother if you went from the rear of the plane to the front."
Last minute change of aircraft from Amsterdam to Mexico City made our seats different and not as comfy as on the 787-900 planned. Crew was a little bit snippy and not as friendly as I expected on Aeromexico. KLM crews are fantastic! KLM food is not so much for their short-haul flights serving these salad vegan boxes.
Easiness
When boarding started, it was like refugees rushing to a life boat. Everyone was rushing to the front. Only one KLM staff standing there saying "... now is this group, yours is next,,,, we will call it out...." While he stopped some travelers, he did allowed some others passed without even checking their ticket. They have all the digital gears, and the screens to show the current boarding sequences, why don't they just use that. For some of us that did not have a excellent hearing, it was hard not trying to get closer to understanding what is going on.
Almost the only airline that offers free coffee and bread even in short 1 hour flights
New 737 and seats too confining
Kiire oli nousuun mut kerettiin ksikki hyvin
Kaikki oli perus hyvää
Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.
Plussat: "The plane condition."
Miinukset: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Miinukset: "The touch screen did not work properly"
Miinukset: "Friendlier crews"
Miinukset: "Free wifi"
Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."
Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"
Plussat: "Crew is excellent, polite and personal!"
Miinukset: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Plussat: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."
Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Plussat: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Miinukset: "Flight was delayed, had to run to my next connection flight."
Plussat: "economy plus seats were nice, great movie selection, especially international movies"
Miinukset: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Plussat: "Boarding was quick and flight was calm"
Miinukset: "The coffe and breakfast."
Plussat: "Great plane and staff"
Miinukset: "Delayed"
Plussat: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Miinukset: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"
Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Plussat: "Seating is tight. The crew was great !"
Miinukset: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Plussat: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Miinukset: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Plussat: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Miinukset: "Not happy to pay extra money for my case"
Plussat: "Overall booking and airport was ok. Food was also actually quite good."
Miinukset: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Plussat: "Time and Good clean place.. in This case airpöane.."
Miinukset: "It was not entreteiment st all"
Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Plussat: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Miinukset: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Plussat: "The food service was good and the flight attendants were friendly."
Miinukset: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Miinukset: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Plussat: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Miinukset: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"
Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Miinukset: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Plussat: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Plussat: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
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