Halvat lennot District of Columbia

Plussat: KLM are our airline of choice. A great full-service carrier with impecable standards.

Miinukset: Nothing

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plussat: Muslim food

Miinukset: My regular sized carry on was supposedly too large and had to be checked. I was not prepared for this as it has never happened on another flight

Miinukset: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Plussat: The price

Miinukset: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Plussat: Crew was very nice, efficient

Miinukset: Boarding in Iceland

Plussat: Chem-in

Plussat: Yes

Miinukset: Everything was good

Miinukset: Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again.

Plussat: Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight.

Miinukset: Prices have gone up

Plussat: Premium class is good value on the A380 but not quite to par on the older 777s

Plussat: Yes it was a smooth comfortable flight

Miinukset: Everything was fine

Miinukset: Delayed

Plussat: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Miinukset: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Plussat: Service and comfort.

Miinukset: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.

Plussat: Crew very good nice fligth too

Plussat: The lady checking me in was nice

Miinukset: Items were stolen from my bag

Plussat: Good airline, great service, boarding process, on time departure and arrival

Miinukset: No complaints

Plussat: No

Miinukset: Everything

Miinukset: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Plussat: Crew was very friendly and helpful. Entertainment had plenty of choices.

Miinukset: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Plussat: that there was a water and a blanket on each seat!

Miinukset: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Plussat: Clean

Miinukset: Better organized boarding Snacks (only via purchase)

Miinukset: It wasn't at all clear that checked baggage was not included. This added a surprise extra hundreds of dollars to our trip. But the flight itself was fine, seats were too close when reclined, but everything was on time and efficient.

Miinukset: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Miinukset: Another no go!

Plussat: Food was great, service was also amazing.

Miinukset: The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable

Plussat: Turkish Airlines is a class act.

Miinukset: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.

Miinukset: Cabin temperature was too warm

Plussat: crew

Miinukset: delayed flight management

Plussat: Entertainment

Miinukset: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Miinukset: Refueling took over an hour.

Plussat: Movies

Miinukset: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Plussat: Had seat open next to me

Miinukset: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Miinukset: Food options

Plussat: Boarding

Miinukset: Food

Miinukset: If the flight actually left! It was canceled for a reason that was not given. I was rebooked the next day on another airline. Lost a whole day.

Plussat: In general everything is very good- clean, professional, friendly.

Miinukset: I am not crazy about how they board the plane (random) but it works fine. Was in economy and the seats felt smaller than other (domestic) carriers.

Plussat: Boarding

Miinukset: Food

Miinukset: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Miinukset: Warm bus for the transfer from one plane to the next!

Miinukset: No internet as described. Little leg room. Small seats

Plussat: Crew was excellent, seats were comfy.

Plussat: Movies and screen

Miinukset: Flight delayed. Crew doesn’t speak good English

Plussat: Turkish Airlines is a class act.

Miinukset: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.

Plussat: After we missed our flight, we were provided with terrible customer service.

Miinukset: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Plussat: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Miinukset: Boarding staff was rude Bus transport from plane to terminal

Plussat: Crew was great

Miinukset: Nothing

Miinukset: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Plussat: Really nice crew and quite good food

Miinukset: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Plussat: The overall experience was okay, no food service and seats were not super comfy.

Miinukset: More leg space for a long flight and free snacks.

Plussat: Flights arrived on time

Miinukset: Lousy crew at checkin gate, and on plane, they try and charge you for everything

Plussat: Price is lower than other airlines. Cabin crew service is usually good.

Miinukset: If you have a seat at the front of the economy class cabin you have to go all the way aft to get to the toilets and galley, but at some point in the flight I was barred by a cabin crew member and told to go up front through the first class cabin. It would have been nice to know that option was available or required.

Plussat: Crew was pleasant, flight was excellent, boarding was smooth, LOVED water upon arrival on plane

Miinukset: Seats were uncomfortable, provide herbal/decaf hot tea, dried fruit snacks, BETTER SEATS, More plush maybe lumbar support, peanut butter & jelly sandwiches, minimal air circulation

Plussat: Nice and friendly crew

Miinukset: None

Plussat: Nice crew.

Miinukset: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.

Plussat: Nothing

Miinukset: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.

Plussat: New plane, great seating.

Miinukset: Food should be tastier and boarding should be more efficient and on time.

Miinukset: Another no go!

Miinukset: The crew was very interested in gossiping instead of assisting their first class passengers. I sat with the same trash since the 2nd hour on a 6 hour first class trip. The entire first class cabin all had their call lights on which were ignored for over an hour. If you asked for anything they seemed to be annoyed they had to stop talking to each other. The cabin was also very warm to be an international flight.

Miinukset: It was too warm. The air above was not cool

Plussat: On time. Good entertainment.

Miinukset: No free food, limited beverage service, pushy crew.

Plussat: Crew was excellent, meals were excellent.

Miinukset: More seating space but that won't happen.

Plussat: Food is amazing.

Plussat: Movies and screen

Miinukset: Flight delayed. Crew doesn’t speak good English

Miinukset: I just wish they used newer planes on this route but everything else was perfect!

Miinukset: connection information very poor

Plussat: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Miinukset: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Plussat: that there was a water and a blanket on each seat!

Miinukset: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Plussat: Check in was so easy.

Plussat: Always great crew.

Miinukset: I didn't have any cimplaints.

Plussat: The crew were very professional

Miinukset: If Turkish Aiine can provide guest WiFi by the gate are while people are waiting

Plussat: Excellent service for affordable price

Miinukset: Flight was delayed

Plussat: The flight attendants were kind

Miinukset: The airplane was old and the seats were a little dirty

Plussat: crew was verry good

Miinukset: more pading for the seats

Miinukset: Warm bus for the transfer from one plane to the next!

Plussat: Boarding

Miinukset: Food

Plussat: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.

Miinukset: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.