In the leg from Istanbul to Georgia the gate was a bit strange and felt chaotic…. In the plane it was choppy but the male steward was yelling! Could have been more gentle but he seemed stressed. Food great both legs and from Chicago to Istanbul very pleasant and oartularky nice people working on the plane$
Plussat: "On time, friendly check in staff"
Miinukset: "Food was very poor in Turkish Airlines standards"
Plussat: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Miinukset: "Bigger seats for 10 hour flights"
Plussat: "Nothing was good"
Miinukset: "Everything can be improved"
Plussat: "great food, nice staff, and on time"
Miinukset: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"
Plussat: "Stay away from Turkish airline"
Miinukset: "$1000 for new date. Will never flight Turkish airline again"
Plussat: "I was travelling with two cats, one in cargo and one in the cabin. The crew were excellent in letting me know how the one in cargo was doing and everyone was very nice to my other cat as well. They both came through the flight happy and healthy!"
Plussat: "Good movie selection. Good (airline) food."
Miinukset: "Not much legroom."
Miinukset: "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."
Plussat: "Food was excellent!"
Plussat: "Food was very good and the flight attendants very friendly."
Miinukset: "Having trailer, but not movie"
Miinukset: "The men’s bathroom near gate 226 smelled awful and the floor was very wet. In addition, I am handicapped and my gate changed from 226 to 208. NO ONE was there to help. There was no one at all at Turkish Care. I asked two different transportation representatives at the sky club and they refused to help in any way. I merely asked them to call Turkish Airlines, and they said they didn’t have the number. I begged both of them to call someone to help me, and they just laughed and said it wasn’t part of their job. I was horrified! I almost missed my plane.!"
Miinukset: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."
Plussat: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Plussat: "Boarding, on time"
Miinukset: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."
Plussat: "On time"
Miinukset: "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Plussat: "I was upgraded. Food was great"
Miinukset: "Flight was late"
Plussat: "Entertainment, and the plane which felt really new and comfy."
Miinukset: "Food was a bit boring (because it was such a short flight, I suppose)"
Plussat: "Good time"
Plussat: "We weren't seated together at first but they helped once we were on the plane"
Plussat: "again crue was best"
Miinukset: "boarding gate was Mile away , you need Taxi to get there, whats wrong"
Plussat: "The entertainment selection for the long flight was very appealing. It had enough movies to help me pass the entire time. The food was pretty decent and the selection of drinks was surprising with the free alcohol."
Miinukset: "The boarding process was like every other in Europe that we saw. No boarding zones and a bus to the plane."
Plussat: "I was delivered from point A to point B"
Miinukset: "Airplane was changed, seats was changed. Crew was helpful but ground staff wasn’t very much like to help"
Miinukset: "Good service"
Plussat: "Fantastic food and service"
Plussat: "Food was great"
Miinukset: "Took long time to board. Entertainment system showed no content."
Plussat: "On time"
Miinukset: "I was told that I can get a free Hotel since I had to wait for my next flight almost 16 hours. But when I got outside the airport at the Hotel Desk they told me that I couldn't. They told me one thing but in the end they didn't keep their word. I find it unprofessional and cheating. And on the way back I had food poisoning. Really disappointed about the whole trip."
Miinukset: "Missed connection and Turkish ground staff were horrible. Endless run around followed by insistence my ticket was worthless despite arriving on a late inbound Turkish airlines flight."
Plussat: "Loved the service, comfort, entertainment, etc. All of this was top notch and the 13 hour flight went by very quickly."
Miinukset: "The boarding process was a nightmare. I blame my country more than the airline for the new security procedures needed but I literally went through 4 security checkpoints to get on the plane. Not only that, I had to give up my iPad and my $4000 camera to checked luggage at the gate (not my luggage but theirs). Again...not the airlines fault but it was an absolute cluster F...."
Miinukset: "The plane was late, we missed our connection. Turkish Airlines also lost our baggage."
Miinukset: "On of stewardess was very rude ."
Miinukset: "They change my seat for 5a to 8a without saying anything. When I talked to the flight crew they advised to do a complaint in turkey but the time didn't allow me to do so due to flight being late."
Miinukset: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Plussat: "The service was very good, friendly, courteous."
Miinukset: "Can't think of anything."
Miinukset: "uncomfortable seats, food, lateness compare with shedule, no information provided about lateness, crea was not enough looking on pasangers: some work with laptops and mobile during landing"
Plussat: "Once on the plane everything was fine."
Miinukset: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
Miinukset: "Cramped seating"
Plussat: "Everything was great, on time and safe. I love flying Turkish Airlines."
Miinukset: "I didn't like the fact that I was not able to change the flight for the earlier flight which had many free seats. Despite this, I had to wait 7 hours in the airport, it was really bad..."
Plussat: "Newer plane"
Miinukset: "Horrible boarding process. Unorganized- mayhem!!"
Plussat: "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
Miinukset: "Boarding was behind and slow and very crowded in be area."
Plussat: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Miinukset: "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."
Plussat: "Customer service was excellent"
Miinukset: "Delayed flight making it ease to miss your connecting flights.."
Miinukset: "Personal space and leg room were both incredibly small and tight. And the food was not fresh or really edible. Plus the air quality and temperature were poor and stuffy."
Plussat: "New plane, comfortable seats, cheerful and polite staff"
Miinukset: "There were no overhead screens with the video clips about Greece and its food..."
Miinukset: "Healthier food."
Miinukset: "EXCELENT SERVICE BOTH ; COUNTER & IN AIR:: GREAT FOOD ; LOVED THIS AIRLINE"
Plussat: "Walked away from plane."
Miinukset: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."
Plussat: "The crew was excellent"
Miinukset: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"
Plussat: "All was good- crew, logistics, food."
Miinukset: "Some champagne."
Plussat: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Miinukset: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Plussat: "Flight attendants very friendly. Got breakfast too."
Miinukset: "Chaos in lines to get bus to plane. No organization at all. Just push & shove!!"
Plussat: "Consistently on time flights, friendly staff, and comfortable planes. Great value for money!"
Miinukset: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Plussat: "Wider than average seats and a nice meal."
Miinukset: "Plane was not near the gate & we had to ride a bus to the plane."
Plussat: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Miinukset: "Everything. I was re-routed and never told why."
Plussat: "I like the people and the crew and the plane."
Miinukset: "That my bags had to be checked for an outrageous price of 50 euros per bag."
Plussat: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Miinukset: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
Miinukset: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."
Plussat: "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Miinukset: "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."
Plussat: "Evrything was good"
Miinukset: "No entertainment on that flightes"
Plussat: "For a short flight we had a good lunch and good customer service. Seats were comfortable with reasonable legroom."
Plussat: "Food and drinks provided."
Miinukset: "Small seats. Slow service at baggage drop off."
Plussat: "Friendly staff and excellent onboard service"
Miinukset: "There was a slight delay with the boarding process. We were bussed from the terminal to the plane on the tarmac and were held on the bus for several minutes while maintenance workers sorted things out with the crew. We were finally allowed to board the plane after the maintenance crew had left. The entire plane from front to back had a terrible smell, as if the sewage pipe had burst and liquid/waste flowed everywhere. The smell may or may not have anything to do with the maintenance crew on board and delayed our boarding. No explanation of the smell. Good thing it was a short flight from Athens to Naples"
Plussat: "Friendly crew, great yogurt and snack in a 2 hr flight."
Miinukset: "Aegean desks very crowded at El Venizelos (Athens) airport. Airport authority should provide more desks for high demand airlines."
Plussat: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Plussat: "It got me to Larnacasafely."
Miinukset: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."
Plussat: "Surprised to have food."
Miinukset: "Plane was very hot boarding. Here was not organized boarding."
Miinukset: "about 50 minutes late"
Miinukset: "Cold on the plane"
Plussat: "I like the crew on the flight only."
Miinukset: "I never like the unpolite coordinating with the travellers."
Plussat: "Great crew, baggage arrived"
Plussat: "Purchased these flights and had no idea baggage was not included. It was not transparent up front and I potentially would have purchased a different airline had I known."
Plussat: "Good customer service and unexpectedly good food. Nice staff."
Miinukset: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."
Plussat: "Very friendly flight attendants, good food and pleasant all around'"
Miinukset: "Seats pitch is a bit tight, but absolutely tolerable. I'm 6' 190lbs and was comfortable. Seat 3F on an A321."
Miinukset: "No negatives"
Plussat: "On time. Space. Great team."
Plussat: "Flight attendants were really nice and friendly"
Miinukset: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"
Miinukset: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"
Plussat: "plane packed full but staff still managed to look after passengers needs"
Miinukset: "dislike bus transfers to terminal for economy reasons"
Miinukset: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
Miinukset: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."
Miinukset: "The horrible food"
Plussat: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."
Plussat: "Was functional, did the job"
Miinukset: "More organization"
Plussat: "Very friendly. Comfortable seats."
Plussat: "Nothing!!! I wait for 21 hours in the airport for a 45 minutes flight!!!!!!!!!"
Miinukset: "We lost a day and all the expenses such as tours, hotels, etc. that we payed before and nothing was covered by the airline, we were just offered to get our money back from the flight but they never gave us a solution. Some of the people in AEGEAN airlines were extremely rude and had no empathy for us, it was an awful day!!! because we had no sleep cause we where there at 2 am in the morning cause the flight was at 5:15 and we did that because we wanted to be for the whole day in santorini so you can imagine how frustrating and upset we were, they just gave us a snak for 6.50 Euro and 10 hours later We literalaly had to figth for our Food, We will apriciate if youu can do something about it or get us a refound, we where 3 people: ana Marrufo, Estefani Escoffie and pamela Ramayo"
Plussat: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Miinukset: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."
Plussat: "Smooth flight. Perfect service."
Plussat: "All was super!"
Miinukset: "All was great!"
Miinukset: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."
Plussat: "Clean and neat aircraft with nice crew"
Miinukset: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"
Miinukset: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."
Plussat: "The crew, plane and procedure was all great."
Miinukset: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."
Miinukset: "One Toilet for a full plane with 150 passengers...."
Miinukset: "At least a complimentary glass of water or juice in Economy."
Miinukset: "No information was avSo pick a couple up listen to this device again also right now dictation right now"
Plussat: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Miinukset: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."
Plussat: "Very nice plane and we left on time and the flight was very smooth."
Miinukset: "Announcement At the airport and the plane needs speak English more clearly. Thanks!"
Plussat: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Miinukset: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"
Plussat: "Small compliment from Air France was lovely and unexpected"
Miinukset: "Horrible customer support"
Plussat: "Helpful crew"
Plussat: "It was a fairly ordinary flight"
Miinukset: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"
Plussat: "Tallin airport is beautiful"
Miinukset: "Lost luggage and indifferent assistance."
Plussat: "Instructions for connected flights at airpotr were clear"
Miinukset: "Connection time 10 minutes instead of planned 30"
Plussat: "Short, convenient, direct, value for money."
Miinukset: "Not comfortable, small plane."
Plussat: "most of the crew were polite and helpful"
Miinukset: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."
Plussat: "Newer plane for this stretch."
Plussat: "Newer plane."
Miinukset: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Plussat: "Nice new plane, on time."
Miinukset: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."
Miinukset: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Plussat: "Pleasant crew, efficient boarding, flight was on time"
Miinukset: "No in-flight service"
Plussat: "New planes"
Miinukset: "I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed."
Plussat: "If water was free it would be better. Other than that everything was fine"
Plussat: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."
Plussat: "Easy for my friend and I"
Miinukset: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."
Miinukset: "SEVERELY DELAYED"
Miinukset: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."
Miinukset: "No food or entertainment."
Plussat: "Boarding went well and crew was nice."
Miinukset: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."
Plussat: "Food was good, flight was on time, boarding quick"
Miinukset: "Aircraft was incredibly dirty."
Plussat: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Miinukset: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."
Miinukset: "paying for water!"
Miinukset: "surprised i had to pay for coffee"
Plussat: "It was very easy to print boarding pass."
Miinukset: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Plussat: "Quick boarding once the plane finally arrived. Planes are new."
Miinukset: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."
Plussat: "New Planes, crew"
Miinukset: "Entertainment cost !!!"
Plussat: "Clean and modern airport in Riga Baggage well handled on connection"
Miinukset: "Boarding tool a lot of time. We departed late"
Plussat: "Boarding, comfort"
Miinukset: "SAS didn't let me check in my flight to final distinction, so I had a problem."
Miinukset: "I didn't like have to spend 3 hrs. 45 minutes in Riga just to get to Tallinn."
Miinukset: "Just a bad flught"
Lähtö oli reilun tunnin myöhässä, syytä myöhästymiseen ei kerrottu. Muuten kaikki oli oikein hyvin.
Need reclining seats to help sleep as not much else to do :)
Seats are incredibly uncomfortable, pilots are newby, would avoid when I can
There wasn't much communication and reassurance in terms of delay of the flight. They offered water and some cake only after 3 hours as we were taking off. I ordered 1 noodle and lots of drinks, they charged me two, she said she needed to take a photo of my card which I said no to. Then I said OK we ll keep the 2nd noodle although we didn't need it, just to end the bad situation, she grabbed my bag as I was holding it to get the wallet out and she accidetantally hit the boiling noodles and spilled over my hand and really hurt me, a colleague Brought an ice bag thankfully. This made my journey even worse than it already was with the 3 hour delay of the flight.
Plussat: "Nothing no drinks, food entertainment nothing"
Miinukset: "No services and not polite"
Plussat: "Seats were comfortable, crew courteous"
Miinukset: "Good value for money"
Miinukset: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Plussat: "The crew was good and smart"
Miinukset: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Plussat: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."
Miinukset: "How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??"
Plussat: "Took off on time"
Miinukset: "We were really afraid from istanbul to beirut."
Miinukset: "If it was on time. Over an hour late."
Miinukset: "No tv screens. Have to lay for food. Seats dont recline"
Plussat: "Friendly staff. Comfortable plane"
Miinukset: "Delayed but only 15 min"
Plussat: "Always on time and prices"
Miinukset: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."
Plussat: "The tickets were relatively inexpensive."
Miinukset: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."
Plussat: "Cheap price"
Miinukset: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."
Miinukset: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Plussat: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."
Miinukset: "Very slow check in. Unhelpful and unfriendly crew"
Plussat: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Miinukset: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Plussat: "The price"
Miinukset: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Plussat: "was not full so had some space"
Miinukset: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Miinukset: "Poor airline"
Plussat: "On schedule"
Miinukset: "No drinks offered"
Plussat: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Miinukset: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Plussat: "The air conditioning wasn't worked good"
Miinukset: "No thing"
Miinukset: "No AC in both aircrafts!"
Miinukset: "Every service bad"
Plussat: "Was a save travel"
Miinukset: "Delay 1 hour."
Plussat: "The preorder food is good."
Miinukset: "The flight was delayed by 45 minutes."
Plussat: "Way and take two taxi Please write in the mail In big laters the terminal"
Miinukset: "The boarding staff not helpful at all for bags and for the seats. The crew was very bad talking she was very bad. The meals were not as expected.. Very poor trip. It is different at all of the going trip!"
Plussat: "Desk personnel who checked us in spoke Not One Single Word to us in any language. We were kept standing in line to board even though the plane was late."
Miinukset: "The plane wasn't cleaned and empty bottle, used tissues and remainders of the meal served on previous flight were on our seats. People were not helped to stow carry ons and many should have been requested to check large carryon bags. They were out of beer even though beverages had just been loaded. Attendants could not clearly communicate the price of a beverage."
Miinukset: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"
Plussat: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"
Miinukset: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."
Plussat: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Plussat: "generally the boarding and crew were acceptable."
Miinukset: "A week before my flight, the flight changed and I was emailed. It had me arriving in Istanbul 2 hours later. They essentially changed my flight to another flight. And then Pegasus Plus frequent flyer never recognizes my PNR number when I try to get credit for my flights. I have flown 6 segments with them and none of the flights are recognized. When I try to do live chat, it only accept Turkish language. I am very disappointed in this airline's pre and post flight services."
Plussat: "Boarding was OK. Price is good"
Miinukset: "Crew service is not good Lotec airplane Trouble website"
Plussat: "Seating is comfortable enough with sufficient leg space."
Miinukset: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Plussat: "Same as above"
Miinukset: "Same as above"
Plussat: "Although the previous flight was late, the boarding has waited for us to come."
Miinukset: "The staff's English was not understandable at all even for a native speaker."
Miinukset: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."