San Francisco hotellit Nob Hill

Plussat: Location Location Location... Absolutely Beautiful place. The big4 was wonderful and historic. The staff from the front door men to the check out was so wonderful and accommodating. Loved every minute. Can't wait to go back

Miinukset: That we had to leave and go home!!

Plussat: Loved the decor and service was excellent.

Plussat: The warm, friendly staff and location and overall comfort.

Miinukset: Very happy as it is.

Plussat: Our suite was terrific...spacious, bright and welcoming. And the views were spectacular. And employee at the front desk was extremely helpful when there was an issue with the initial room allocated to us. She rectified the problem swiftly and efficie

Miinukset: The blankets were not comfortable & our initial room was meant to have "stunning views" but actually faced a tall wall of the next door church. However, when we informed the hotel staff, they promptly gave us a large room with panoramic views of the c

Plussat: I enjoyed my massage it was both erotic and fun!

Miinukset: The spa is amazing!

Plussat: Terrific location with wonderful views of Grace Cathedral and the bay beyond. Rooms are large and well appointed, and even though the furniture sometimes looks like it comes from another planet, there is something wonderful about the decor.

Miinukset: Staff for the most part are on top of it. Clearly ordered bacon for my breakfast room service, but received sausage. Asked for room service to be cleared from room, it wasn't. That sort of thing chips away at a perfect rating.

Plussat: The service by the staff was absolutely outstanding and the facilities in general were just amazing.

Miinukset: the room service menu could be a bit larger with more selection and there was a tiny bit of urine on the toilet seat when we checked in.

Plussat: The food at the spa was outstanding. Not only was it delicious, it was served hot, which was impressive given that we dined outside on the deck---far from the kitchen. I was also very impressed with the way the manager, Flora McCuistion, handled my complaint about being refused access to the pool. She recognized the importance of maintaining a loyal customer and made an exception to their weekend pool restrictions. She continued her great service the next day by allowing us to have a late checkout. Flora understands customer service in a way the spa staff does not.

Miinukset: We were celebrating our anniversary and simply wanted to have lunch at the spa and take a quick dip before heading to dinner. The staff at the spa told us that we had to book a spa treatment in order to access the pool. I've stayed at this hotel many times and always was allowed to use the pool. They advertise a pool on their website, however, on the weekends they require you to book a spa treatment to access the pool. This was not made clear to me when I booked the hotel. We were so excited to begin celebrating our anniversary that we did not read the fine print notifying us about spa restrictions when we checked in. We would have probably signed up for one of the spa treatments, but officious attitude from the spa staff was a complete turn off. Thankfully, the manager, Flora McCuistion, recognized the importance of maintaining a loyal customer relationship and permitted us access to the spa so we could eat at the restaurant and take a dip in the pool, thereby helping us to have the anniversary weekend we had been hoping for.

Miinukset: Hotel advertised pool and jacuzzi but you cannot use on weekends unless you book a spa treatment. Lady who works at front desk couldn't give a st. Spent a lot of money and could not use facilities. They should post online that not available on we

Plussat: Classic and charming Nice pianist at the bar in “4- corners”

Miinukset: No major complaints

Plussat: History, location, amenities, staff, room

Miinukset: Cost

Plussat: Great property. Well managed. We will be back

Miinukset: unprofessional and rude attitude

Plussat: Aamiainen oli erinomainen samoin sijainti.

Miinukset: Labour Dayn vuoksi kuntosali meni kiinni iltapäivällä. Pitkän lentomatkan jälkeen olisi ollut erittäin toivottavaa päästä kuntosalille. Huoneet takapihalle, maisemia ei nähnyt ollenkaan, siksi hinta-laatusuhde huono.

Plussat: Great location. Luxurious. Historical.

Plussat: Beautiful hotel! Staff is so friendly and helpful. Love eating at the Tonga room. Make sure you make reservations because it fills up fast. Room was very nice. We had a great stay!

Plussat: Iconic SF property in fabulous location

Plussat: Great location

Miinukset: Had to ask both days over three times to have room cleaned. Staff friendly but indifferent to customer’s needs

Plussat: Great service. Had a lovely Waldorf salad. Also enjoyed atmosphere and music in Tonga Bar. Room and view excellent.

Miinukset: Fishy smell occurring in bathroom late evening and still there in morning when checking out. Will say however Reception staff excellent in response and compensated by waiving an upgrade charge without my requesting/demanding.

Plussat: Beautiful place

Miinukset: Location ,location,location

Plussat: Did not have breakfast. Was it included? Grand ambience Lively activity Splendid views

Miinukset: Pillows hard Can't walk anyplace easily

Plussat: The staff was incredible!

Miinukset: The walls were very thin and could hear guests in the bathroom in the room next to us

Plussat: If you want to stay in a historic place, this is the one. I stayed in the main, old building. My room was bright and spacious, but not that cozy and with a relatively small bathroom (but big walk-in wardrobe). It is probably better to stay in the new building in rooms with the bay view. But anything else was nice - the rooms are clean, members of staff are friendly, breakfast is nice, there is 24hrs room service, there is spa (if one has time for it, I did not), and I personally like the location.

Miinukset: My room in the main building was a bit cold initially (but the hitting worked well), was not cosy and had a small bathroom with no detached shower (the shower over the bath was fixed).

Plussat: Location good, rooms clean and lovely... staff excellent!!

Plussat: Nice clean

Miinukset: We had a nice room with a view but it was also the same side the cable cars traveled on so it was noisy. It woke us up several times.

Plussat: Did not use breakfast or wifi. Location was good for my needs. The bed was quite comfortable, but otherwise the room was unremarkable. I appreciated the Welcome Drink, and the bar/lounge was quite nice. The staff were very helpful and friendly.

Miinukset: The room was very plain, poorly decorated, and had no closet or drawers - just a rack in the corner. Really it looked more like a Motel 6 than a classy hotel on Nob Hill. In the future, I will probably find somewhere else to stay if possible.

Plussat: Staff and spacious rooms

Miinukset: Beds a little hard

Plussat: Excellent customer service. Staff were friendly, helpful, and quick to accommodate requests.

Miinukset: Nothing. Loved everything at this hotel.

Plussat: Friendly, helpful staff great location

Miinukset: Charging $30 for internet in the room is ridiculous! It should be free and this is a big negative for me. It indicates a gotcha mentality since everyone needs or at least wants internet and most places provide it at no charge.

Plussat: Great location, clean facilities, nice staff, comfortable bed

Miinukset: Food pricing was expensive, 1 electric bike was broken

Plussat: Design

Miinukset: option continental breakast we need to pay 4 $ extra for use a Coffee Machine (chinese exoresso). With the rate of the room need to pay 4 $ extra . Crazy country !!

Plussat: Great, safe location

Miinukset: Nothing

Plussat: The room was superb, central location, nice views from the upper floors.

Miinukset: There is no front desk when you enter the hotel, which was confusing where to go to check-in to my room.

Plussat: Nice and quiet location and close enough to downtown. The staff was very courteous as well.

Miinukset: N/A

Plussat: Location

Miinukset: Staff is not friendly and not knowledgeable

Plussat: small but location was very close to concert at Masonic

Miinukset: no

Plussat: What a wonderful boutique hotel - happy hour with Sherry. Comfortable, quiet, staff was very nice and helpful. It's on Nob Hill, safe area, comfortable walking distance to many places. (recommend Nob Hill Cafe which is a few blocks up the hill from the hotel).

Miinukset: No air conditioning but there was tall Vornado fan in the room which made it very comfortable. Elevator was small and doors heavy but I mostly took the stairs.

Plussat: Great location and helpful staff. Good value for money considering location.

Plussat: Location and price are excellent. Compared to hotels in the san fran area this is a steal. The old style of the inn is charming and well maintained. The location is close yet far enough away from the tourist attractions. The cable car system is a few blocks walking distance from the Inn. We only took it back from Fisherman's wharf after dinner but were told you could take it down as well. The Inn itself is located uphill (Nob Hill) from the wharf. We decided to walk it after a long flight. It took us about 30 minutes and was downhill, very doable, and through nice neighborhoods. We arrived late afternoon so we didn't have a chance to enjoy sherry or tea. The temp was unusually warm ~90 at 5pm, so we didn't feel like warm tea or dehydrating. The room was clean and the bed comfy.

Miinukset: I only have two complaints. The parking isn't ideal and we had to pay $40 to park in a local garage 1 block uphill from the inn. They do advertise that there is no parking included with the Inn so it really isn't something I can get all upset about. It's a city, what can you do really? My other complaint was the inn didn't have any AC but again I'm reaching here. The temp rarely gets up to 90s in the bay area(according to the staff) and the house is old so placing AC would be expensive and destroy the nature of the inn. Our room was on the 4th floor and was quite hot and stuffy but with open windows and a provided fan it was comfortable sleeping at night. Again I'm reaching here and these would not prevent me from staying here again.

Plussat: Everything was great. Friendly staff

Miinukset: The fact our stay had to end.

Plussat: Staff members were very welcoming, helpful and friendly

Miinukset: The fact that I booked only one night

Plussat: Super lovely staff! My partner and I stayed for a few days. Our room was lovely and very comfortable - the bathroom was delightfully lush. Great location with a delightful amount of charm. Tea, biscuits and sherry between 4-6pm was an excellent surprise. 10/10 would recommend.

Miinukset: Rooms were compact with a double bed. Worked perfectly but could have been bigger.

Plussat: liked the victorian-styled furniture

Miinukset: parking like everywhere in SF is very expensive

Plussat: Cool old building Awesome bathroom style Great location - few minutes walk from center Clean Pleasant ataff

Miinukset: Historic building = no air con, and it was quite warm on a cool day Historic building = limited sound insulation from corridor, other rooms

Plussat: Especially the lady at the reception. She made us feel very welcome and provided us with plenty of very usefull information.

Miinukset: The room was too small.

Plussat: Siisti hotelli, ystävällinen henkilökunta

Plussat: The hotel is located in a nice neighboorhood and the room was clean and comfortable. The complimentary morning coffee gave us the right kick to start the day as the complimentary sherry at 18 did for the evening. The lady that checked us in was very friendly and helpful, giving us a brief list of "must see" in San Francisco together with suggestions for the dinner. Last but not least, the Yosemite water that you get directly form the tap is delicious!

Miinukset: The neighborhood could become slightly noisy at night due to the pass-by traffic.

Plussat: Quaint. Charming. Right in the city. Did a lot of walking. Close to Union Square and Chinatown. Great eating places nearby Loved the hotel staff. They were helpful, informative and always considerate. Friends all said that this would be a place that they would return with their spouses and children.

Plussat: Great location. The staff were very kind and very helpful!

Miinukset: Little bit run down.

Plussat: Central San Fran. Clean , close to amenities

Miinukset: Was bit expensive, near road so it’s bit busy

Plussat: Large, clean rooms just off of Polk Street. Quick and efficient check in.

Miinukset: Elevator is very slow.

Plussat: Very close to a lot of tourist attractions. The fridge and microwave in the room were nice to have.

Miinukset: The bed was a little lumpy. Also we could hear someone stomping around in the room above us until late at night.

Plussat: Fantastic facilities, staff so helpful and perfect location. Loved the breakfast- lift was handy as I was on crutches. Resident humming bird in next door garden was a real bonus!

Miinukset: Nothing

Plussat: Friendly staffs.. very clean room.. fantastic location .. excellent wifi and free parking

Miinukset: Shower in our room need to be fixed

Miinukset: We left fairly early on the check out day, & decided to take the stairs instead of the lift. On the third step down, my right foot slipped from under me even though there's no visible sign of moisture. Luckily, I stopped myself with my left hand on the railing, my right hand on my baggage & it somehow stopped on the fourth step preventing any injuries. I believe there are moisture on the stair steps.

Plussat: Location

Miinukset: Decor bit old, but clean & comfortable. Would stay again & recommend.

Plussat: Room was great- really spacious with lovely big mirror in bathroom area that didn’t get steamed up from shower which is really handy when there’s two of you getting ready! Microwave, fridge/ freezer, coffee maker all really handy- and hot water always available in reception if you want tea! Air con wasn’t really needed much but worked well when we put it on. Can be a bit of noise from the street but black out blinds meant you could shut the world out which was handy for jet lag! Great location- Polk street has so many food places/ bars and just 15 minute walk from fisherman’s wharf. Breakfast was simple but always well stocked and lots of choice- just grab and take back to your room or take out as you prefer. Staff were lovely and so helpful - always fresh towels and sheets every day.

Miinukset: The shower took a little bit of persuasion on day 1 but once you get the hang of it is really good. Breakfast could do with a savoury option of some sort maybe?

Plussat: The breakfast was a small shelf with a nice selection of packaged pastries, breakfast bars, yogurts, juice and coffee. The rooms have been recently renovated and are bright and comfortable and inviting. Free parking included.

Miinukset: Parking is very tight and there is no one at the desk after a certain hour. The outside exterior needs improvement (the carpet on the walkways are shredded and have water stains from the a/c units).

Plussat: Nice and clean, and fairly quiet.

Plussat: Location, staff was very helpful

Miinukset: Not much - total value for money