San Francisco hotellit lähellä Orpheum Theater

Miinukset: The valet location is different than the street address causing much time wasted trying to find where to enter.

Plussat: Staff were very helpful and accommodating.

Miinukset: A bit expensive.

Plussat: Window seats and walkable to a lot of things

Miinukset: Two elevators to get to room. Very Minor

Plussat: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!

Miinukset: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Plussat: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.

Miinukset: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous

Plussat: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.

Plussat: Everything

Miinukset: Nothing

Plussat: Proffecional staff ! Very confortable bed. The restaurant is geat, the food is amazing!

Plussat: Room size and design

Miinukset: The valet parking charge is too high! It should be free for residents. Using two elevators to get to our room

Plussat: location

Miinukset: front desk guy was disrespectful breakfast was not good

Plussat:  

Miinukset:  

Plussat: Sijainti erinomainen

Miinukset: Too many hidden fees and charges

Plussat: The staff was very gracious and helpful.

Miinukset: Nope

Plussat: They upgraded us for free, the executive room was deluxe.

Miinukset: I don’t have complaints.

Plussat: The rooftop indoor pool and hot tub are delightful. Definitely worth the one extra fee. It was only $25 for access the whole stay, not per night.

Plussat: The valet service was very friendly and prompt! The room was beautiful and appreciated the coffee machine. Super modern and loved the decor. Really couldn't ask for much else.

Miinukset: I would like the pool to remain open longer.

Plussat: Room was very clean, and staff was very nice.

Miinukset: I think the prices for the property are way out of line; ridiculously high. While the hotel is lovely, San Francisco does not have a reputation any more for an attractive city. the city is seedy, and most advise against walking around the neighbourhood. Prices this high would be more appropriate in a location where you can enjoy the location.

Plussat: EVERYTHING. The staff was incredible, food at Anzu delectable, room super comfortable, excellent location, great pool and deck views!

Miinukset: nope!

Plussat: Very clean room. The bath tub is large enough to soak in.

Plussat: Excellent location, very clean and helpful staff

Miinukset: I wish room was little larger

Plussat: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)

Miinukset: Having to pay a $30 fee to check in early (when the room was clearly available) and a $25 fee to use the fitness room and pool.

Plussat: I love the rooms. They are beautiful and so comfortable!

Plussat: Can not beat the location! Staff is friendly and helpful!

Miinukset: Rooms need a little updating , the toilet leaked one of the security locks did not work.

Plussat: EVERYTHING The hotel was fabulous. The hotel was decorated for Christmas. everything was perfect, right down to the beautiful music. The staff was friendly. professional. and happy. My five day stay was very enjoyable.

Miinukset: I wish I could have stayed longer

Plussat: Location is super good and even I got very nice view on the Union square, very nice hotel friendly stuff comfortable bed , the insulator of the windows are perfect i cant even here anything from outside , recommend 100%

Plussat: Centrally located and excellent service

Miinukset: I was also charged by the Hotel for the night. I called and they said I'd get reimbursed in 5-7 business days. Its frustrating but I hope it is resolved quickly without any issues

Plussat: It's history and location made it our runaway first choice. It lived up to its 5 star reputation starting with check in.

Miinukset: It's an old building; you come up steps to get to the front door. A modern building would have a ramp. But, a ramp would ruin the looks. So you put up with a cumber some handling of your luggage.

Plussat: Location was going to be great but didn’t actually get to stay.

Miinukset: Booked through Kayak and the day before they stay received an email that the hotel had overbooked and was canceling my reservation. Luckily I was able to find an excellent hotel a block away at a reasonable price. Not sure if I would try to book through Kayak again.

Plussat: Service was excellent overall

Miinukset: View out of room

Plussat: Location

Miinukset: 11 checkout too early

Plussat: facilities were good ...good location

Miinukset: staff were not nice .....being treated badly

Plussat: I enjoyed the service from entering and exiting the hotel. Very helpful and convenient.

Miinukset: Our got hotel package said our room included a robe but we did not get any.l

Plussat: Great location

Miinukset: I had a problem with my booking they charge me twice the amount and yet they didn’t return the money double payed

Plussat: Beautiful. Great location. Clean, large and luxurious. A bed from heaven.

Miinukset: Check in time was listed as 3 pm. I arrived at 3.15 and was told me room would be read by 4. However it was not ready till 5:45. So I wasted nearly 3 hours!

Plussat: Location.

Miinukset: Lack of decent eatery

Plussat: Hyvä sijainti, siistit huoneet, hieno näköala 25 krs, hyvä palvelu, aamiainen hyvä, hintalaatu kohdillaan, ei ihan halpa, mutta tasokas majoitusvaihtoehto, olimme 2 aikuista ja 2 nuorta 2 yötä ja tälle porukalle 4 hlön huone oli toimiva

Plussat: Excellent location and view, good on-site amenities.

Miinukset: Nothing!

Plussat: This is a great place to stay I love it. Thank you.

Plussat: The lady at reception was very friendly and we quickly registered at 1.30 in the morning

Miinukset: Noisy neighbors on our floor one night woke us up screaming . Room had a very nice view Elevators are very slow at peak periods one can. Wait for an extremely long time Breakfast prices are way too high. Didn’t eat there after first day

Plussat: Newly refurbished rooms.

Miinukset: The doors between rooms are acoustically transparent. The walls are also thin between rooms. I had to call security twice because of noisy neighbors. This seems to be such a recurring problem that the hotel provides earplugs next to the bed.

Plussat: The location is the best. Just a minute walk to Union Square where all the shops and stores are surrounded. Starbucks and CVS are opposite the hotel. Walkable to China Town and Financial District. The staff is always attentive and helpful. The room is spacious.

Miinukset: The room was not that clean. The stain on the side table by the bed remained there until I checked out. The amenities i.e. cotton buds was not filled in the bathroom when they are all gone. The slippers, toothbrushes and toothpaste were not provided unless asked for. There is dust showing on top of the leather tissue box in the bathroom everyday. The lighting could have been brighter in the room.

Plussat: Location

Miinukset: Unfriendly staff, room not worth the price

Plussat: Perfect Location, friendly staff, and good beds. We had a great stay.

Miinukset: Windows need to be changed / fixed, so in case of strong wind they don’t make so much noise! Kept me awake during our 1st night.

Plussat: Location, friendly staff.

Miinukset: The TV in my room did not work, despite having it replaced.

Plussat: The location is amazing. It is a very clean and updated hotel. The view from out room was great as well.

Miinukset: It was extremely frustrating to stay at a hotel that was so crowded. We upgraded to use the "club" and couldnt even use it at night since there were no chairs at all. For breakfast, they ran out of food. Elevators took 25 minutos (including waiting time and going down while stopping at each-single-floor, from the 28th). Having a child with autism these are factors that for us and I am sure for every trouble are important. Plus, I saw how a person who came on my same elevator to check out complained and got a reimbursement, while I didnt even get an apology! :P

Plussat: Perfect except I needed my lovely wife with me to make it just right and heavenly

Miinukset: Only my wife would have made it better

Plussat: Nothing

Miinukset: No room service. They charged me $44.46 after checking out. Read the fine print( they will change a facilities fee which they dont even tell you on reservation.

Plussat: The bed was very comfortable.

Miinukset: The bathroom fan was running the entire time and there was no way to turn it off. Also, the bathroom was really small. There was also no electricity for the nightstands, so no light and no clock.

Plussat: The hotel was dirty and it smelled bad. I'm so mad that I spent my bears here.

Plussat: Location, locatoon

Miinukset: No fridge, not enough cups for three guests

Plussat: Perfect delightful and amazing

Miinukset: Could have been longer at your wonderful establishment

Plussat: Loistava sijainti. Erinomainen aamupala. Erittäin hyvä asiakaspalvelu. Saimme vaihdettua huoneen nopeasti toiseen kun meille osoitetussa huoneessa ei ollut tyydyttävää sänkyjärjestelyä.

Plussat: Very close to things we were interested in. Quick check in and out. Nice views.

Miinukset: Ridiculously expensive valet parking (more than $70 per night). Super small bathrooms.

Plussat: 1- wide beds. 2- clean furniture. 3- delicious breakfast. 4- there is starbucks in front of the hotel and the westfield shopping center near to the hotel and “target” supermarket. 5- the employees are very nice with us. 6- the hotel is safe where no one can reach the upstairs without having a room card. 7- there is a small shop in hotel lobby where you can buy soft drinks, water, chocolate, medical plasters, and gifts of san francisco city.

Miinukset: the homeless are waiting outside the hotel doors after 10 o’clock. So it is better to use cars .