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Plussat: Excellent. Pleasant helpful staff providing a fast friendly service.

Miinukset: No complaints at all.

Plussat: Location and personnel

Miinukset: 55 USD breakfast? Seriously? And it was just ok.

Plussat: very welcoming atmosphere . the staff are very friendly and ready to help

Miinukset: wish that it include the breakfast too

Plussat: The location is perfect, close to everything The morning coffee and muffins are a lovely gesture

Miinukset: Nothing

Plussat: Housekeeping services was great.

Miinukset: Other than house keeping service is below average. Rooms are very very old. Not the ones like you see in the pictures. Old fashion and cheap decoration.

Miinukset: Their standard King room are really small. So don't go there with Taj expectation there. While overall it is better than other hotels in SF.

Plussat: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.

Plussat: Bed was comfortable, room spacious, staff spectacular. We have never before had such a gracious and pleasant hotel experience.

Miinukset: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Plussat: Perfect location in the heart of SF. Perfect staaf, very good service and nice & polite people. Big room, very clean. No noise even in the city center.

Miinukset: hard to improve....

Plussat: Taj Campton Place is perfectly located in the heart of San Francisco, Union square. You can walk pretty much every where and easily ride the cable car to the city attractions. It has a beautiful restaurant and a very nice Bistro for a lighter lunch or dinner. The staff is very accommodating to ones needs and try to help the best they can. The room was very comfortable, you can choose a better view for an extra charge if it matters to you.

Plussat: Great location very central next to union square. Lovely staff very accommodating and helpful as we travelled with a baby. Rooms are spacious and clean. This is our second time staying at the Taj in SF.

Plussat: The location of the hotel is very good, and the hotel itself, is very welcoming. A very nice hotel.

Miinukset: Unfortunately, the staff were not as helpful as what would be expected in any other given hotel. It took longer than expected to get the rooms which we had booked, ie a twin room which was available but not made available right away. Requesting a taxi on our departure to collect a rental car, was also difficult, as the concierge suggested we go there first and return to collect our luggage. This would have impacted/delayed our plans, and was just not have been feasible. In the end a taxi was booked by ourselves, directly with a taxi company.

Plussat: every thing was great

Miinukset: the restaurant menu

Plussat: I loved the view and the room was really nice and the bed was very comfortable

Miinukset: I didn't like that everything was so expensive and that I couldn't smoke in my room I'm at the pool close so early at 10

Plussat: Bed and room were ok. The cleaning, concierge and bell-staff were friendly and welcoming.

Miinukset: The room looks tired, as does the rest of the hotel. I was disappointed both on check-in and check-out with the staff. On check-in I was handed the room card and then she immediately moved onto the next customer. No indication which floor my room was, or indeed where the lift was. On check-out the front desk lady just stopped speaking after she gave me my receipt. Absolutely no pleasantries, or as much as a have a nice day was offered.

Plussat: Pretty, clean, upgraded for free to an amazing room that totally made the stay amazing. The view was unreal. The girl that checked us in was so friendly.

Plussat: The free upgrade was nice and the view was awesome.

Miinukset: Only one pool.

Plussat: the room was nice, and so was the view

Miinukset: didn't like that I had to have the authorization to use my company's credit card, and I was not told this information before arriving. I didn't have this issue in other hotels, and I booked through booking.com. Almost went to a different hotel!

Plussat: Good room great staff

Miinukset: The hotel restaurant was closed. This was a BIG inconvenience and guests should have been told to allow an informed decision. I blame booking.com too

Plussat: The downtown location is OK just disappointed with the condition of the community of homeless and safety.

Miinukset: The overall hotel and its facilities are wonderful.

Plussat: Breakfast Wonderful!! Organic, delicious ,fresh, good coffee good service

Plussat: Location and view

Miinukset: N/A

Plussat: Location was perfect for overall San Fran experience

Miinukset: Parking was way too expensive almost comical

Plussat: Very nice recently renovated rooms. Hotel is located downtown, which is ideal to discover San Francisco. We liked very much Mariott's environmental engagements.

Miinukset: Self parking and valet parking too expensive. Public garage accross the street is half the price

Plussat: Beds were extremely comfortable, room quite, views good apart from the sf fog. Pantry at the hotel was good breakfast food.

Miinukset: All good

Plussat: Hotel was not too big so much more accessible. Queues were quick at check in & check out - which is an added bonus. Staff were efficient and knew exactly what they were doing.

Miinukset: The front foyer was being renovated so had to use side door.

Plussat: Room decor etc was fantastic

Plussat: Spacious room, comfortable bed, good TV and bathroom. The staff was very helpful in giving advice for a restaurant and assisting with any questions we had. Location was also excellent, next to many shops and restaurants.

Miinukset: There were small blood spots on the sheets the first day. Also one of the ladies on the reception was not very helpful when an issue with the card we were paying with occurred. She was too robotic, repeating the same thing over and over, when her manager came - we managed to find a solution with him and we understood where the problem came from as he was polite and was explaining in details what caused the issue.

Plussat: Excellent location, excellent service and very friendly staff. Highly recommend and would definitely choose again

Plussat: loved the food and drink selection in the grab and go area. staff was very nice and the food was good.

Miinukset: Construction was going on which made the lobby area somewhat congested. Good location for hotel since it was walking distance to many things. This was the reason we choose the hotel, but having been on a few walking outings, we opted to use our car or taxi. The homeless people outside were scaring my kids, so much so that neither child has any desire to visit San Francisco again. That and the city is extremely dirty. Your hotel has many fine upgrades and has a new interior, but your sidewalks and entrance are in major need of attention.

Plussat: Everything we expected

Miinukset: No parking. Valet to expensive.

Plussat: The hotel’s location was amazing, everything was within walking distance. Staff was helpful and kind all in all place was great and would totally recommend

Miinukset: Nothing

Plussat: Excellent location very helpful staff clean and modern lobby and rooms

Miinukset: Check in is a bit of a wait and most rooms not ready TIL 2 or 3 pm

Miinukset: I travel a Lot and from the images of the room when I was booking it I expected it to be more spacious, felt a bit cramped. Also the bathroom was very small for a suite.

Plussat: Modern, good location

Miinukset: Valet parking ridiculous $ No pool, but knew that going in.

Plussat: The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!

Miinukset: Valet parking was expensive but to be expected!

Plussat: The location of the Hotel is ideal for any traveler who wants to be close to the public transportation and to be near the businesses in SF.

Miinukset: For the price one is paying to be there, I wish there was a breakfast option. You could "buy" breakfast but who want to pay $25 for scrambled eggs, when you can walk 2 blocks up the street to a very nice cafe and get the same thing for $12.

Plussat: Very comfortable bed

Miinukset: Nothing

Plussat: Rooms lack of essential needs, especially the bathrooms

Miinukset: TV positioned on the side of a wall making imposible to watch from the bed. We stayed at the landmark side

Plussat: Location!

Miinukset: First room was extremely small but they upgraded us to a beautiful room for only $25.

Plussat: It was very clean the design is beautiful and the staff is so nice!

Miinukset: NOTHING.

Plussat: location was good, hotel has a cool, old feel.

Miinukset: We booked a room with 2 doubles, but when we arrived they did not have any available, so they gave us a larger King room and said they would provide 2 roll beds. We called every hour and still no beds, and every time they would tell us 2 beds could not go into a room, even though the concierge originally said it was okay. So eventually we got them to bring one bed, then had to wait another 30 min to get the other. By the time this was done it was 1:30 am in the morning. Also parking is 68 dollars a night. FYI

Plussat: The attendant is friendly and polite, very accommodating.The location is so convenient.

Miinukset: The king room I stayed is at the end of the hallway ,which is so cozy and windy, there is an unpleasant smell in the room once I entered.

Plussat: It’s location

Miinukset: The traditional rooms and of course like every US hotel I’ve been in, the AC noise

Plussat: Great location, close to many sights and easy to catch public transit or call a Lyft. The staff is extremely accommodating and polite and the hotel is spotlessly clean.

Plussat: Beautiful hotel. Very nice location. Staff was excellent

Plussat: Worst hotel

Miinukset: I have cut my stay from four nights to one night .