San Francisco hotellit lähellä Ghirardelli Square

Plussat: The staff, cleanliness, location.

Miinukset: Mattres was not the most comfortable.

Plussat: No wifi unless you pay more not even hbo on tv

Plussat: Accommodating staff, comfortable bed and great location. A short walk to the ferry terminal and Montgomery BART station.

Miinukset: Windows are thin - the clang of the trolley bell was clearly audible despite the fact the our window faced Montgomery, not California Street (where the trolley runs).

Plussat: Very nice hotel, probably standard for this class, the Omni was well situated for easy access to Chinatown, the financial district and not too far from shopping and the waterfront. Staff were often helpful and politely friendly. I appreciated the advice from the doorman and concierge.

Miinukset: I don't much care for being charged for in room wif and a better front desk experience would improve my rating.

Plussat: staff was very accommodating and helpful. It was a wonderful experience.

Miinukset: nothing.

Miinukset: Charged me for parking but I did not have a car. Also charged me for internet after they said it would be complimentary

Plussat: Hotel was clean and staff was super friendly. They all were super helpful and went above and beyond to make our stay comfortable. The rooms were very quiet and the restaurant in the hotel was very delicious!

Plussat: All staff were helpful & friendly.

Miinukset: For leisure travel not the best location

Plussat: Excellent service by everyone in the hotel without being overbearing! Great centrally located! Definitely recommend!

Plussat: We were in town for the marathon and it was a fantastic base for our adventures. They allowed us to check in early when we arrived in town. They let us check out late so we could shower after the race! The staff were kind, friendly, and very accommodating. It was within walking distance of everything we needed and easy access to public transit. Don't forget to sign up for the loyalty program!

Plussat: Location and relaxing after event evening just downstairs from room.

Miinukset: Resteraunt not open late enough.

Plussat: Location and Gym

Plussat: The staff at the omni were fantastic! I honestly have nothing bad to say about it. Beautiful hotel, great staff, great location - What more could you want?

Plussat: Excellent location on California Street, hotel was clean, efficent with friendly staff.

Miinukset: Price of the drinks and the bar closed quite early.

Plussat: Staff friendliness - cleaniness

Miinukset: booking rate here and what was charged was different and took some time to reconcile

Plussat: The staff was great. Very cordial and accommodating in every way. My room was comfy and well appointed, complete with a new flat screen TV.

Miinukset: No Wi-Fi yet in the rooms, only the lobby. Had to connect via ethernet cable. Their literature says it's coming, though. Plus they charge about $10/day to connect unless you join their 'guest select' program (which I did) then the connection is free. However, free internet alone does not drive my hotel choice.

Plussat: I found the staff to be extraordinary... all went out of their way to be helpful, delightful, and personal. Not only is the hotel lovely - the staff - from the receiption desk, greeters, concierge, etc. to be outstanding. A wonderful hotel in every way.

Plussat: The hotel staffs provide an excellent service (very attentive) and the restaurant waiters are very friendly.

Miinukset: The bar closes early!

Plussat: Good location, Nice rooms, friendly staff.

Plussat: the service was excellent

Plussat: Great Hotel, good location, pleasant staff, enjoy.

Plussat: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.

Miinukset: The pillows were incredibly uncomfortable. I had to abandon them halfway through the night and just sleep without. I also noticed a lack of the sort of amenities one might expect in a luxury hotel of this caliber—no bathrobes, WiFi was an extra charge, etc. Hard not to feel a little nickel-and-dimed which didn’t seem in keeping with the luxury atmosphere.

Plussat: Location and staff were excellent. Love the decor, nice traditional feel when every other hotel trying to be modern or contemporary.

Miinukset: The room location and view. The value would be better if the room were priced lower to reflect the room location.

Plussat: Grand, historic, luxurious

Miinukset: I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.

Plussat: Hotel employees treat you like royalty. Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel! First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!

Miinukset: VERY expensive parking. The hotel contracts with a parking service and valet is the only option. Prepare to spend over $70 a night to park at the hotel, but this is the only option unless you want to walk miles and miles.

Plussat: The room was huge, clean, beautiful.

Miinukset: I would have liked some instruction on how to use the hotel Wifi

Plussat: The staff, rooms, comfy not over the top stuffy

Miinukset: Expensive

Plussat: Location and setting

Miinukset: Service was awful - restaurant had several issues.

Plussat: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk

Plussat: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.

Miinukset: Nothing

Plussat: Comfortable beds. Great location. Nice staff. Beautiful decor.

Miinukset: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.

Plussat: grand old hotel, with wonderfully decorated lobby. nice large rooms.

Miinukset: rooms are a a bit Spartan. room was not ready or fully cleaned on arrival. long waits for valet parking. prices are very high

Plussat: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain. I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car. Stayed in the main building - Fairmont Queen room Clean and tidy Free WiFi BathTub Excellent staff Late checkout Food selection and room service Tonga room is a must see Location very central to anywhere you'd like to be in SFO

Miinukset: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar. I had to call for slippers

Plussat: The Fairmont sf is a beautiful hotel, full of kindness, care, luxury, and history. It has that special, European, feeling.

Miinukset: $8.00 for bottled water. :/

Plussat: From the moment we arrived and entered the stunning lobby the service from the staff was above excellent. The hotel was situated at the top of Nob Hill where all the cable car routes intersect so it was so easy to jump on and off the cable cars to get around.

Plussat: was great hotel, historic, beautiful, fantastic views, best Location in San Francisco

Miinukset: no coffee maker in rooms

Plussat: Service, room size, location

Miinukset: The rooms where too hot and couldn't control the temperature

Plussat: the fantastic view over the San Francisco Bay

Miinukset: I had to be moved rooms 3 times to get a room that suited

Plussat: The public areas are beautiful. The bathroom is fantastic, and the rooms are comfortable.

Miinukset: Maid missed picking up some trash now and then. Food options limited. The Laurel room bar has a tv, which really ruins the ambiance. I booked main hotel and got tower which lacks the style of the main building. I do not believe in charging an additional fee for WiFi at a luxury hotel.

Plussat: This hotel is "top drawer" all the way!

Plussat: hotel interior, location and very friendly staff

Plussat: Staff, cleanliness, bed, space, decor

Miinukset: Single windows. Double windows would be more appropriate if not to reduce energy use, but particularly to cut efficiently the outside noise.

Plussat: Location excellent for city hotel. Staff very helpful and room excellent.

Plussat: Convenience of restaurant connected to hotel. Large and warm lobby with games to play, fireplace, and flatscreen tv with sports.

Miinukset: Pillows and beds were very uncomfortable.

Plussat: The staff was very friendly. From the maids to the doorman to the concierge everyone was concerned with trying to help us have the best time possible while we stayed there. Loved using the free loaner bikes to get around the wharf.

Plussat: Quirky rooms decor & staff

Miinukset: Lack of facilities no hotel bar or estaurants although there are independent providers attached to hotel. No pool.

Plussat: The room has a very hip vibe that is a hit with my kids ages 12-17. They love it! The hotel is just a block away from the cable car when we came back from a night at the downtown area. No hassle when we went around SF downtown and back. It is also within the activities from the pier. It is far enough from the main noise but near enough for a few minutes walk. Very accessible to all the great restaurants and activities around the area.

Miinukset: None

Plussat: Nice room. Nice spot.

Miinukset: Valet was very expensive, They did not warn about the price up front. They were insistent we took a mini bar key even tho we didn't want one. no nightlife around the location.

Plussat: evberyone was great and very helpful the location was perfect

Miinukset: our view was a wall

Plussat: Big positives: cleanliness and size of room, very cheery staff, newer hotel. Somewhat kitschy decor that was also endearing . Cool rough hewn wood beams in room. As a former San Franciscan touristy Fisherman's Wharf wouldn't be my first choice but appreciated quietness of area. Far cleaner, quiet than Union Square or SOMA. Better value than Union Square, much nicer than motels on Lombard.

Miinukset: Heard some guests making noise in hall in middle of night.

Plussat: Excellent as usual. Staff very helpful with an early check-in.

Plussat: The staff was friendly. Concierge restaurant recommendations on the money. The location was excellent. Rained the entire weekend-but no matter the hotels had huge umbrellas for their quests.

Miinukset: Lighting could have been better when you entered the room (outside bathroom.) Prefer bathroom sink outside of bath/shower area. Allows two people to get ready at same time.

Plussat: Location location location

Miinukset: The hallways have an unpleasant odor; however, the room did not - thank goodness.

Plussat: Location..decor...staff...service...all were great!!!

Plussat: The room was very comfortable, in particular the bed and pillows were comfy.

Plussat: Sight seeing and shoping

Miinukset: No

Plussat: Location and comfort

Plussat: Location to Fisherman's Wharf

Miinukset: Walls were a little thin. Could hear the people below us. I was really excited about the rate I got for this hotel compared to other websites so I told my sister about it. She booked a room at this hotel for the following week and got a rate $110.00 cheaper than mine, higher floor and better view, so I was a little bummed about that.

Plussat: Breakfast

Miinukset: The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking

Plussat: The hotel was beautiful and it was clean

Plussat: The room was a perfect size, bathroom is kind of small and dated but the view was incredible and the staff was amazing. We had an issue with something called casting where you can view videos on the TV, to be honest, I really didn't care about it but my wife did. The tech support team was great, they came right up when we reported the problem, determined it wasn't going to work and they offered us 3 free movie coupons for our inconvenience. On our last day at the hotel, our flight didn't leave till 7 pm, we asked for a 4pm late checkout and despite the fact the hotel was booked solid, they gave it to us. I stay at this hotel most of the time I travel to SF, it's a great location, reasonably priced with lots of restaurants and stores at ones fingertips and the Bart station right outside the door making getting to and from SFO painless and inexpensive!

Miinukset: Nothing

Plussat: The staff were all very nice and helpful. I will be back.

Miinukset: The additional 29.00 added for destination per Room this will deter me from staying in the City of San Francisco and stay in another city and just come to the city in the day time, don’t add me no charges extra!

Plussat: Location excellent, room spacious, staff friendly. An excellent stay!

Miinukset: Price a bit high, bathroom could use renovation (but was perfectly functional). A light in the closet would be very helpful.

Plussat: The lobby area inside us very beautiful, yet it's not that unique anymore compare to some of the newer hotels. Location is very good, right access from ferry building and many good restaurants.

Miinukset: Room needs renovation. Restroom is small, couldn't find light switch when we get in the room. Booked king bed room and was given a double bed room, staff told us nothing they could do. They did give us some credit but only end up buying some water, because there is none in the room.

Plussat: Very comfortable bed, great location, friendly staff.

Plussat: Location.

Miinukset: Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.

Plussat: The restaurant manager.

Miinukset: I went to check into my room after having lunch. I said I would meet a coworker there. I got there and our waitress came out and talked to me in a very loud voice saying that none of us had paid for lunch, and that it was going to come out of her salary, and that I had to give her my charge card and pay for all the lunches. I told her that was not so as I saw each of us settle up our tabs. I turned around to leave and went down the escalator after I saw my friend was not there and got another text that he was downstairs. She followed me downstairs loudly saying that we had not paid our bills and that she was going to call security. At the bottom of the escalator she found security. They all followed me back upstairs and by then my friend that I was supposed to meet joined us. I was a bit upset because I knew we all paid our bills. He was pretty calm and said what will it take to just get this taken care of for now so we can meet our friends for dinner and will come back later. She just kept insisting there was nothing that could be done except to pay for all three lunches. It was also interesting that as soon as I got to my room there was a phone call verifying that I was just eating in the restaurant and I still wonder if that was not part of the scam. We finally got through to a manager. After explaining the story again, she went over to a register and looked and found all three of our signed receipts for lunch. She admitted that I should never have been treated like that and guess what, all of our lunches are comped on her! Although it was very unnerving, everything turned out well and the hotel room was just fine.

Plussat: The hotel atrium remains spectacular. Great location in financial district, overlooking the bay, a walking distance from Fisherman's Wharf, but be aware that many restaurants and coffee shops in the immediate vicinity of the hotel are closed on Sunday.

Miinukset: Bathrooms are small and outdated. Overnight parking is $34.00.

Plussat: Enjoyed the clean rooms, enjoyed the club room amenities.

Miinukset: Parking was expensive and inconvenient

Plussat: All fine but would have appreciated internet connection in the room price.

Plussat: The view of the Bay Bridge from our room

Plussat: Comfortable Beds; Good Maid Service

Miinukset: Carpet stained; and 2 of my 4 nights prices were outrageous considering the overall "limited luxury" of what is typically a luxury hotel; poor in hotel dining options. Also I booked on line and my final cost (excluding things I charged to the room) was a cple hundrend dollars higher than the on-line quote (yes - Taxes considered)

Plussat: Vastly overated and under-serviced. Staff seem a little disconnected. I have never known of room service to close for an hour. Loud! Atrium dated.

Miinukset: The entire stay.

Plussat: Your door people, bell men and your concierge and registration people were particularly good.

Plussat: Comfortable and clean. Good location

Miinukset: No room service

Plussat: Comfortable room and on-sire dining. Catered lunches were good and portions large.

Miinukset: Resort fee was extravagant. Hotels that cater to business/conferences need to provide free wi-fi. It's the 21st. century.

Plussat: Location. Proximity to public transportation.

Miinukset: Doors, fixtures show age, wear and tear. Facilities fee (which I assume were adjusted for SPG Platinum members)

Plussat: location

Miinukset: - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it . - $38 per night "resort fee" for no real services. A true rip off.

Miinukset: The room they put us in was very small. There was no refrigerator, no microwave, nothing that would make the stay comfortable or say luxury. Plus the parking cost and facilities fees are ridiculously high.

Plussat: Very close to things we were interested in. Quick check in and out. Nice views.

Miinukset: Ridiculously expensive valet parking (more than $70 per night). Super small bathrooms.

Plussat: Location staff and cleanliness

Miinukset: No room service or mini bar

Miinukset: You had to pay for WiFi and the restaurant had a very limited menu.

Miinukset: Poor accommodations. Rude staff.

Plussat: Location was nice for exploring the city. Room was clean/comfortable.

Miinukset: NO INTERNET at this hotel... In the modern age, it's ridiculous that wifi/high speed internet is not included in the cost of the hotel when you purchase ahead of time. On top of that, I asked about wifi when I was checking in, and the lady told me we could get internet with an OPTIONAL ~$35 PER night fee, that included internet and other services like bike rentals. We didn't want to spend this, so it made sense that I couldn't connect to any wifi from my hotel room. When I checked out, they said they had charged us for the fee, and that it was required, despite the fact that we'd never connected to the internet. Outrageous that this wasn't just in the price of the hotel from the getgo... Don't bother with this place until they get with the modern age.

Plussat: Friendly staff informative quick book in process

Miinukset: Nothing

Plussat: Location was great. Room was quiet and comfortable

Miinukset: They didn’t have room service. If you want to order food to your room, you have to physically go to the restaurant and order in person and wait for your food. You are not able to call it in for take out or delivery. This is a big let down and waste of time

Plussat: it was very nice hotel and loction is very good but the internet is expensive

Plussat: Location location location! And fell in love w the white tea scent everywhere!

Miinukset: No

Plussat: Staff was wonderful

Plussat: It was convenient for my purposes for the visit.

Miinukset: when I arrived it seemed to take an inordinate amount of time for me to check in.

Plussat: Fantastic view, nice price, great location. We liked the room, though the bathroom was very small. We would stay here again. Great weekend getaway for our anniversary.

Plussat: Location is perfect, spacious rooms, good beds, plenty of breakfast possibilities nearby. Looks grey from the outside but once in it's a very nice hotel.

Plussat: great customer service. Room was immediately available, very nice. We were upgraded. Service was frienly.

Plussat: The location is excellent! I visited for an event at the Moscone centre and the location couldn't have been more ideal. The exhibition centre was just a short walk away, all the shops were close too, aswell as China Town and the Northern Quarter! The hotel is also right on the tram route. The location really couldn't have been better!!

Plussat: Location is great. Room is good.

Miinukset: One of the front desk staff and one of the managers are very unfriendly. They even wanted to charge me much more than I originally booked via booking.com... Moreover, they didn't help to contact booking.com but simply impolitely asked me to pay more by myself. I think there is also discrimination since my receipt from booking.com is in Chinese, and they didn't acknowledge my reservation...

Miinukset: I have been changing 3 times because the room was given was too small and clautrophobic, then i was transfer to a room beside the lift which i was not happy. The staff are not great, i end up arguing with the recptionist over booking. Final and most important thing, the sauna facility does not exist as advertised on the website