San Francisco hotellit Western Addition

Plussat: Everything! The staff were helpful and professional. The accommodations were first rate; you feel like you're in the Victorian era, but with 21st century creature comforts in the rooms. I will definitely be coming back!

Miinukset: Nothing!

Plussat: The Queen Ann is confortable, ideally situated in a quiet but central neighborhood and friendly staff. The old fashioned decor is interesting and gives a lot of character to the hotel.

Miinukset: Some parts of the hotel or the rooms (bathroom especially) should be refreshed. The breakfast is quite basic and could be improved especially as they ran out of basic stuff (bagels, sausages...) during one of our 3 breakfasts there.

Plussat: Staff is very helpful

Miinukset: Decoration is completely not my style

Plussat: The location was very good, close to Japantown and everywhere we would like to go. The room was clean and the bed was comfortable. We’ve got the room at the ehh of the corridor, it was very quiet all the time, so we have rested very well at night. The complimentary breakfast was good as well. And what’s more, they’ve got a grant piano in the lobby. That’s really a biggest bonus for me.

Miinukset: I wish they could put their microwave in the lobby, and have some ventilation in the bathroom. Nothing else.

Plussat: Waffles are great at breakfast, but that's it Lobby and common areas beautiful, classy and comfortable

Miinukset: They never opened the curtains Not enough pillows Breakfast from Monday to Friday ends too early Breakfast is very limited.

Plussat: It was beautiful , old fashioned hotel.

Miinukset: The room was very small.

Plussat: Fantastic hotel, unique decor, historically special, beautifully maintained, with excellent staff and nice breakfast and afternoon cookies.

Miinukset: The bed was not very comfortable.

Plussat: A very Victorian property - nice atmosphere and good location and breakfast is ok. Concierge and check in staff are lovely.

Miinukset: Although it is Victorian in nature some parts are quite dated. Some staff ie at breakfast don’t smile at all!

Plussat: Sisustus on aivan omaa luokkaansa. Ei mikään pelkkä perushotelli. Upea vanha talo kaikkine krumeluureineen.

Plussat: The Victorian decor was appealing as was the location. The common areas were nice and welcoming.

Miinukset: The whole property had a strange smell about it which hit you soon as you entered. Most of the front desk staff were curt and some downright unhelpful. There were mosquitoes around which one can blame on the general mustiness of the place.

Plussat: First impressed by the old fashion decoration style and antique furnitures; the room is quiet and comfortable, very good place for vacation.

Plussat: Beautiful Victorian furnished hotel in the heart of San Francisco. The accessible room was great with a roll in shower and a refrigerator.

Miinukset: There is a very high threshold between bathroom and bedroom and bathroom has extreme slant to floor, not uncommon in a 120 year old building.

Plussat: It was in a great location and had a really cool bar

Miinukset: Parking was expensive

Plussat: Location and convenient parking.

Miinukset: no complaints

Plussat: Great location. Lovely staff.

Plussat: Location great - place clean. Morning yoga was nice - did it two times.

Miinukset: Didn't eat breakfast or drink at bar - too pricey. Happy hour only had discounted cocktails but not wine or beer - that would have been nice. Even a bottle of water was expensive. Like a la cart breakfasts for less money.

Plussat: Location is great. There are quite a few amazing food spots near by and Japanese market. Very convenient parking garage next door, and it’s connected to the hotel. Very well equipped gym, I also enjoyed yoga class in the morning. We used bikes during our stay as well, it’s not easy to bike in SF, but we still enjoyed it.

Miinukset: Nothing really

Plussat: Everything, beautiful hotel, wonderful staff!!!!!!

Miinukset: Nothing everything was perfect.

Plussat: Location is good and renovation of bar area is excellent

Miinukset: The added on $29 fee for gym, wireless and other ancillary services I did not use I find excessive and irksome. Also toilet and sink area for bathroom have only one light so if one has to use the facilities at night the light has to be turned on.

Plussat: Great style on the main level! And in the rooms!!

Miinukset: The hallways between the rooms look a little bare and have exposed pipes. Was not sure if this was intentional.

Plussat: I love this hotel. Spacious room, amazing service, great location (way better than downtown, SOMA or in the Marina).

Miinukset: Breakfast is really expensive. Good, but too expensive given the limited service.

Plussat: Nothing, really. We had a very bad experience at the Hotel Kabuki.

Miinukset: Many things we didn't like at all: there were no views from our room (we could see inside the other guests rooms), there were practically no amenities (except for a small shampoo bottle and some moisturizing). They charged us additional 27 dollars per night without previous notice argueing that they were for a single shared newspaper in the lobby, a free wifi and the tap water we had to take from a fountain in the lobby. Besides, the attitude of the person who attended us at our arrival was horrible, not friendly, totally rude. We definitely don't recommend this hotel.

Plussat: Loved the style - Japanese, but somewhere equidistant from purely Japanese (actual beds, not futons) and from disney-style. The location is perfect for walking the Fillmore Jazz Festival (why we were here) and for Japantown, with its many shops and restaurants. And the view from our room - a corner - was amazing.

Miinukset: Our bathroom included an excellent shower - but a bath would have been nice. And the toilet would have been nicer with a light on a separate circuit to the rest of the bathroom. Very minor niggles for a short stay. If you're planning on working from your room (we weren't!), none of the chairs in our room could be considered desk chairs.

Plussat: Great location, lovely room. Really nice lobby and friendly and helpful staff

Miinukset: Better wine list with older vintages

Plussat: Nice room, friendly staff, quiet location only 30 minutes walk from the Castro, continental breakfast included.

Miinukset: The wash basin was in the bedroom rather than in the shower room.

Plussat: Price and location are fine. It is not great, but enough for what you pay. There are plenty of busses close by to use to travel all over the city. Just use the Muni-app to get tickets and you're good to go. Quality of hotel is very close to a youth hostel.

Miinukset: Breakfast is not really a breakfast at all; only bread and hardboiled eggs and some cereal. One day we wanted to peel an apple we bought and the staff could not even provide us a real knife! They only have butter knives… how bizarre! Staff is also not really helpfull and they just sit in their small office without any interaction whatsoever. You could try to do more in terms of hospitality or customer engagement.

Plussat: Nice place, friendly people, good location. Not exceptional but very good.

Plussat: It was reasonable priced and comfortable.

Miinukset: Location is some way from the main spots in SF, located on a noisy corner.

Plussat: The gentleman helped a lot at the afternoon.

Miinukset: Parking is just chaotic. Be careful or you get a ticket so look twice at least.

Plussat: Great location in quiet residential area, near restaurants and shops. Nicely styled renovated bathroom.

Miinukset: My queen room was on an airshaft, hot in summer, even with fan.

Plussat: Location and rooms

Plussat: Beautiful. Great location

Miinukset: Breakfast served too late for business travelers.

Plussat: Sijainti erittäin hyvä ja aamiainen myös hyvä.

Miinukset: Siisteyden osalta oli toivomisen varaa.

Plussat: Easily accessible by frequent bus services stopping outside the hotel. There was an excellent information sheet about local restaurants etc.

Miinukset: There is a serious internal noise problem in the hotel. We were in a ground floor room and could hear every movement on the stairs and overhead - at one point it was as though there was an elephant doing star-jumps in the room above us. Continental breakfast was of very good quality but of limited range that lacked variety

Plussat: Comfortable bed and morning breakfast

Miinukset: Stairs up to room that should be made clear to seniors....that are rooms on the first floor

Plussat: Very clean, practical, convenient.

Plussat: A bit old and there is no elevator to take te luggage up stairs. The location is in the centre of the city and the area is safe. They don’t cleanup your room everyday

Plussat: Cleanlliness

Miinukset: No

Plussat: Location and coffee

Miinukset: No chairs or desk in the room to work, room with no street view and poor air circulation

Plussat: They offered coffee all day and had many options of coffee to choose from. Location was great.

Miinukset: The room was clean but the sheets did have stains on them. It seemed as if they had been cleaned but the sheets were not spotless.

Plussat: Very different experience. Never been to a hostile or even heard of them .

Plussat: Location and staff

Miinukset: Small rooms, uncomfortable bathroom, shower door broken

Plussat: Good location, good places to eat within walking distance.

Miinukset: Tiny rooms, just 2 common restrooms and showers per floor.

Plussat: Great location. Bus stop just nearby.

Miinukset: There were some noisy people above.

Plussat: The wonderful welcoming and helpful staff, useful fridge in room

Miinukset: Small room, shared bathrooms.

Plussat: The staff were very friendly and helpful. The location was very convenient.

Plussat: The bathroom was the nicest part of the room, which was clean and modern. The staff were friendly. The location was nice and safe. It took about 40 minutes to get to most major tourist sights in town, which is quite a way but then there were good night time food and drink options within walking distance.

Miinukset: The room we had does not look like the photos on the booking.com listing at all. It was much smaller (quite difficult for two people with cases to move around in), without a beadhead or bedside tables. The furniture was mis-matched (the table was more like an outdoor patio table). The blinds were mis-matched so one did block the light out but the other one let all the light in. Just the little details that meant that it wasn't as neat and nice as the photos look. I was also surprised/disappointed because I had messaged in advance to say it was our honeymoon and received a reply saying that we'd get a nice room so I was expecting one more like the photos. It was also very noisy from street noise. I had brought ear plugs with me and could only manage to sleep with ear plugs in. Overall, prettydisappointing and not very good value for money all things considered.

Plussat: Price was reasonable. Staff was very friendly and helpful. Rooms very clean. Hotel is located in safe neighborhood.

Miinukset: The windows are opened into some sort of a hall. It would be OK if the hall didn’t have a closed, glass roof which does not allow any flow circulation. There is a fan above the bed which allow you to sleep, but the air in your room isn’t fresh at all...

Plussat: Location was close to different things to do

Miinukset: Parking was a major issue

Plussat: The staff was nice & the night clerk moved her car so I could have a space in their limited parking. The room was clean and well kept during our stay.

Miinukset: There was construction and we weren’t notified that there wouldn’t be any water until close to the time they turned it off. They have extremely limited parking. One stall was full of construction debris and other was occupied by an abandoned vehicle (flat tire and at least a years worth of dust). Also there weren’t adequate locks. We only had a deadbolt, the secondary lock was completely missing. My children didn’t feel safe and made me sleep with my personal alarm in case something happened.

Plussat: Huone oli todella siisti ja tilava. Sijainti ok ja ilmaisesta parkkipaikasta iso plussa! Lähellä pari hyvää kahvilaa, jossa voi käydä aamiaisella.

Miinukset: Äänet viereisistä huoneista ja ulkoa kuuluivat huoneeseemme todella selvästi. Kannattaa siis varautua korvatulpilla.

Plussat: I would have liked a good quite nights sleep.

Miinukset: Behind the building of the property (were our back wall from our room faced) housed a homeless camp. Music was blasting all night. People on the street yelling, arguing, banging metal. And in the morning construction at 6:30.

Plussat: The room is big, comfortable and with everything you need during your staying. Internet worked perfectly.

Miinukset: As other people already wrote, it was impossible to sleep in the night due to the noise coming from the street. The position is fine, you just have to avoid Eddy street and walk down Post street to avoid drugs addicted and homeless people and get to the financial district safe in 10 minutes.

Plussat: It was clean

Miinukset: Parking was horrible. Reception was bad

Plussat: Nothing

Miinukset: No parking although booking states free parking

Plussat: Beds were comfy, room was clean, staff was helpful

Miinukset: The inn made us feel unsafe and was old.

Plussat: Cheap. Location.

Miinukset: Parking sporadic and not guaranteed.

Plussat: Room was clean.

Miinukset: A lot of noise all night long. They rent rooms by the month or something. There were groups drinking beer and smoking pot on the walk ways. Not a good scene when you are with your family. Night time is sketchy walking around the streets by the hotel. Would not recommend walking around alone, stay in a group. The homeless are very aggressive. We did not experience any violent behavior, but they approach in restuarants asking for food and money. We will not be returning.

Plussat: The value

Miinukset: Not the best neighborhood at night

Plussat: It was in a GREAT location. 20-30 min away from a lot of things we wanted to do around the city (traveling without a car). There was a Walgreen's right around the corner in case we needed anything. It had a great shower, air conditioning, heating, and refrigerator. They also made sure we were able to park on site. The area wasn't great to say the least but honestly the proximity to everything we wanted to do made up for that. We did not have any problems.

Miinukset: The bed was not the most comfortable. The motel we stayed in before this one was definitely much better. But not so bad that we couldn't sleep. I did not really comprehend what all the other reviewers really meant about the parking lot layout... so here is my own description (hope it helps): the building is 3 floors. The first floor is the parking lot, and the second and third floor are the rooms. The rooms are arranged in a rectangular pattern, so from the parking lot (aka first floor) you can see the doors to all of the rooms. The middle is open (no ceiling). There are about 17 parking spaces; the layout is long and narrow. They did not have any open spaces the first night there but they were able to accommodate our fairly small car. No problems after that.