San Francisco hotellit Tenderloin

Plussat: Great to be able to use either bikes!

Plussat: hotel staff

Miinukset: in room dining or market uber eats or doordash and let customers know the front desk will deliver

Plussat: Cute decor and great location

Miinukset: The open shower gets cold and then room was very small

Plussat: No complaints room was perfect the staff was friendly loved the pineapple theme

Plussat: Unique, clean and friendly staff!

Miinukset: I could hear loud music and laughter from a nearby club. Our window faced an apartment building and into a resident's bedroom.

Plussat: The location! It was walking distance from union square shopping g and a short lyft ride for other parts of SF. The complimentary cupcakes, coffee, and water are greatly appreciated.

Miinukset: Pineapple bistro... it's not so much of a bistro if the sign read to talk to front desk if you want something...

Plussat: Lots of personality. Very chic and fun.

Plussat: Great hotel and very clean.

Miinukset: Nothing

Plussat: The location. It is close to mostly everything. Walking distance.

Miinukset: Yes. the AC did not work and I was never able to log in to Wi-Fi. I also did not like the fact that I was charged an extra $50 amenity fee.

Plussat: The place is quite nice. Piano player in the bar which is really the entrance to hotel. Great old building which you can hardly tell it’s old it is so modern and light. I like to exercise and used the stairs to do that. The stairs are where you can see the age of the building ( in a good way). Nice and quick walk to Union Square and Chinatown. I would stay again. Also the personnel where very nice and accommodating. The hotel talks about the comforters and when we got into bed the comforters were a bit odd but very comfortable. On our king bed each person (2) gets their own twin comforter. It works!!! Just different.

Miinukset: Nothing to not like just know that SF is full of HOMELESS EVERYWHERE! No matter where you stay. I’m a native San Franciscan from the 60’s and moved away in 2004. I know about the homeless and the problems. You cannot avoid the homeless population even in the MOST expensive neighborhoods. It’s sad more that a problem personally speaking. But maybe that is the great economy Trumps administration speaks of. I can’t see it!

Plussat: Such a cute little hotel. Unfortunately AC issues hampered our visit

Miinukset: The AC in the room wouldn't get below 73 despite service calls. Appears to be a known problem. Too bad otherwise much higher rating. Also the very limited food menu. And the area at night doesn't inspire confidence.

Plussat: Nice friendly staff

Miinukset: There was industrial fan outside, it was working almost all the time at night, therefore you can’t open the window. Valet parking was overpriced, twice more pricy than nearby.

Plussat: great location, nice and helpful staff

Miinukset: a bit noisy and messy in the pit, room not clean enough, too many people sharing bathrooms.

Plussat: The facilities were nice and clean and the staff was always helpful

Plussat: I especially enjoyed the free walk. It was on my first day and I met quite a few people I connected with over the next few days. It provided a great orientation to the area around the hostel. I also enjoyed my four-woman dorm accommodation. My roommates were quiet, friendly and thoughtful. I loved the location. It was close to public transportation, there was a convenience store opposite and plenty of nearby restaurants. I was looking forward to the biking the bridge tour, but it was cancelled because of rain. It turned out well because I biked the bridge independently with another woman from the hostel on a beautiful sunny day. We asked for the hostel discount at Blazing Saddles and paid $18 instead of $32.

Miinukset: The dorm was warm, but thankfully we had a room facing the street and could open the window. The price is likely competitive for San Francisco, but with the exchange rate of USD to Canadian Dollars, paying $92.46 CAD isn't good value for one night in a hostel dorm.

Plussat: Great place to meet all types of people, had a great time

Miinukset: Nothing

Plussat: Great breakfast. Helpful staff.

Plussat: Breakfast was great. Generally a good hostel

Miinukset: Location is not perfect but it’s easy to get around

Plussat: price and location

Miinukset: old room and a little bit dusty

Plussat: I loved the location close to Market street and the theatres, the many shops and restaurants.

Miinukset: The food in the fast food place is ridiculously overpriced. I bought two yogurts, a mini powerade and a cookie for 37 bucks. Also, while the street the hotel is on is really nice, the side street is super seedy with many people sleeping on the sidewalks.

Plussat: Good location for downtown SF

Miinukset: Too noisy. Loud noise from outside. Very difficult to sleep at night. Some staff were rude & inattentive to customers concerns

Plussat: The view was so breathtaking

Miinukset: None

Plussat: It is as advertised, star rating, amenities, customer service 4 stars, I have stayed here a 1/2 dozen times, always a pleasant stay.

Miinukset: Some street people rest and stay in the area where there is seating for charging your laptops or phones. Actually sleeping with all there worldly possessions.

Plussat: It was awsome. The city lights were amazing.and the sunset was beautiful.Also house keeping did not disturb us until 1:00 p.m. so we were able to rest really well.I look forward to staying here again and enjoy what Hilton has to offer.

Plussat: great view of the city for a good price, good coffee & toiletries

Miinukset: the pillows themselves- not the sheets - are not fresh for second visit to this location but this time I brought some scented spray.

Plussat: location, location, location

Miinukset: N/A

Plussat: location good, staff nice. Room was clean but not what i expect from a hilton hotel

Miinukset: breakfast was super expensive for what you got, thought the hotel was outdated and food menu quite limited

Plussat: It was walking distance from union square.

Miinukset: They placed us in a room with a bad view.

Plussat: Location and room size

Miinukset: none

Plussat: The hotel room was clean and the staffs were very kind. She who helped checking in, gave me 4 bottles of water.

Miinukset: No free parking but the fee is reasonable to me if I consider of the location. The room has a shower booth but not a bath.

Miinukset: Äänieristys voisi olla parempi.

Plussat: The decor was excellent.

Miinukset: The bed was too firm. Parking was a mild hassle. The extra charges for the amenities was a little irritating. 15 dollars a day for slow internet and a filtered water drinking fountain on every floor was a bit much. The bathroom had way to little co

Plussat: The bed was big and comfortable. The location is good.

Miinukset: DO NOT STAY HERE I had a horrific experience trying to get out it South America due to the Corona virus border closures. I arrived at 2am and my room was freezing cold and smelt mouldy and dirty. I started sneezing from the dust and dirt on window sills, surfaces and the carpet needed vacuuming. Also the floor of the bathroom was slimy and unclean. The phone was covered in dirt and the coffee machine didn’t work. The bed linen smelt like curry or some kind of food. A woman who I think was the manager had no compassion for my situation and was rude and clinical! I told her about the state of my room and she offered me no compensation nothing! I needed a late check out due to a flight cancellation and she charged me a full night for a dirty horrible hole of a room. I was already tired and stressed and she was awful and calculating! No compassion or customer care!! PLEASE NOTE Gio was on duty when I left and was kinder.

Plussat: I liked the live music and wine in the lobby! The Carlton also has a bohemian vibe the decoration and style! Very nice. Location was great too.

Plussat: The location is a little far off. Still everything can be reached walking. Public transportation is near by I Dienst use it, though. Only when checking the streets running in parallel you find more Restaurants.

Plussat: Excellent vibe in this hotel. Friendly staff, free wine sampling in the late afternoon adds a nice touch. I had excellent quality of sleep in this hotel. Comfortable room and bed. I ended up extending my stay. Location is about 15 m walk to Union sq.

Miinukset: I had breakfast once in the hotel restaurant; it was not bad but there were much better options outside.

Plussat: It was very clean and friendly stay at Hotel Carlton.

Miinukset: Everything was good, nothing to complain about.

Plussat: Boutique like hotel with very nice Middle Eastern restaurant.

Miinukset: The only complaint was central heating noise one night.

Plussat: Friendly staff. Great location

Miinukset: Thin walls.

Plussat: Hotel front desk was knowledgeable, very helpful with suggestions .

Miinukset: Room door closes loud. Could get noisy.

Plussat: Comfy bed, super friendly staff, independent good location

Miinukset: corridors upstairs are work in progress, but the vintage (natch original decor) was a bit of a shock and the rooms a bit quirky in terms of decoration.

Plussat: Staff was really amazing and helpful. Room was clean and comfortable

Miinukset: Nope

Miinukset: The hotel was freezing, and I mean ice cold! One of the towels was dirty. Nobody in the hotel told us not to go near Tenderloin which is the worst neighbourhood on San Fran...Google it! We ended up walking through it as we didn't realise with our 2 young kids. It was terrifying and it was not far from this hotel! This hotel was also very noisy on a night time so not much sleep was had. Would not reccomend for families at all!!

Plussat: Na

Miinukset: Bed was uncomfortable, very noisy, creaky floor, and temp was impossible to maintain.

Plussat: Walking distance to hidden gem restaurants and cafes

Miinukset: Thin walls, strong odor of cleaning solutions in room...I guess that means room is clean.

Plussat: Staff was helpful and accommodating. Stored our luggage for us while we did some sightseeing and helped with maps and directions. Our room was large and clean. We were not disappointed.

Plussat: Everything else was GREAT. Manager was courteous, and I really REALLY appreciate there hospitality. Thank you so much for your stay. I loved my stay, even though it was unexpectedly cut short. And thanks so much for waiving a fee for me. You have no idea how sorry I am for any disruptions or discouragement that a guest of mine may have caused to your hotel and or staff. Thanks so much. I truly do appreciate everything about the hotel, your great understanding people.

Miinukset: The front desk was rude to one of my guests late at night when they arrived and said they were here to visit me.

Plussat: We arrived early and they let us check in which was great!

Plussat: Staff were friendly and helpful. The location worked well for us, as we could walk to our conference and other sightseeing areas. It was great to have Trader Joes so close as well.

Miinukset: I wish that it mentioned a hairdryer was provided so I didn't need to bring my own. I wasn't able to find this information on the website. A very minor problem.

Miinukset: hidden fee, no feasible parking, rooms were not that nice for the star rating, chipped paint, min towels, ac heater loud.

Plussat: The location was very good and I was able to walk every place that I needed to be. The maid service was very good. Every morning when I returned from my run, my room had already been made up.

Miinukset: There is only one very slow elavator. Because my room was only on the fourth floor, I always took the stairs. I did however often see people waiting in the lobby for the elavator.

Plussat: The combination of location and facilities was just perfect. Very very clean and well organised hotel. Bathroom was great with great shower.

Miinukset: I guess the only thing I could say was although it was very stylish it probably was at the top of its game on the early 2000’s and maybe a few small style upgrades will bring back the wow factor other than that can’t fault it.

Plussat: We love how roomy the place was and the staff was great.

Miinukset: We wish the location was closer to Union Square.

Plussat: Comfortable, pleasing atmosphere. Bed and pillows very comfortable. LOVE THE STAIRCASE! nnWELL NAMED HOTEL!

Miinukset: 0