San Francisco hotellit lähellä Fort Mason

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1. Thin walls, could hear neighboring rooms conversations clearly. 2. cockroach in bathroom. 3. when my travelling partner tried to return to the room after visiting with friends the key card did not work. I was not there but the friend walked him to the hotel. This was 9 hours after checking in. The attendant was rude and refused to rekey the card without an argument then a scolding after. Ridiculous.

Nothing. It's a no cancellation.

It did not meet my expectations.

Good location

Staff was rude. They made my wife cry.

NONE

The receptionist was so rude and had no people skill. I felt discriminated. I cancelled my reservation but was charged one day even though I refused. I will never ever book in this hotel ever again. The receptionist was a disgrace.

The location is good. The bed was comfortable.

I had reserved the room for the previous Tuesday night. I am having radiation treatments for breast cancer and drive into the city the night before the treatment. Last Tuesday I woke up with a cold and couldn't have the radiation. My husband called the hotel as soon as the doctor canceled the treatment. He asked if we could move the reservation to the next Tuesday. He was told we could but last night we were charged much more than the cost of the initial reservation. Had we known that in advance, we would found another hotel. I have 5 more treatments but we will not be spending the night at this hotel.

Really great location if you're going to go to Fisherman's Wharf or Ghirardelli Square. Room was pretty good-sized.

The woman at the front desk lied to us when we checked in and told us she couldn't take our travel visa because it was against company policy. When we checked out in the morning, another woman told us that she couldn't take it because our bank would overcharge us and she was just protecting us (which was not even close to the story the woman told us the night before). She insisted on taking another card, even after we tried to explain that the reason we had the travel card was to protect ourselves and keep from getting charged ridiculous fees by our bank. Also, when we were getting ready in the morning a woman from housekeeping started banging on the door, and then tried to open it. When she saw us in the room (a full two hours before check-out) she said "Oh, you're still in here. Well, when are you leaving?" Not "Gosh, I'm so sorry!" For the outrageous cost of this room I expected better service. Since my partner and I had to pay a bunch of ridiculous fees because they wouldn't accept our bank-issued travel credit card, and because they both lied and were completely rude about it, there is absolutely no way I will ever be staying there again.

Breakfast was fine Location was good

Parking was too expensive. Elevator was slow, stinky and dirty Wifi was slow

It is a very clean and bright hotel, nicely decorated for Christmas. Sound proof walls. Cozy room. Good free breakfast. One of the cheapest decent 3 star hotels in SF. Free WiFi.

The parking garage experience was AWFUL. very narrow and low ceilings, with many poles in the way that made it very hard to maneuver. I drove a friend's Ford Explorer which ended up getting multiple dents and scratches from hitting the poles to avoid hitting other cars. If you have a van or truck, DO NOT sTAY HERE. The extra money I saved by staying here ended up costing $500+ in damage repairs. Also, the night staff at the hotel was rude and unhelpful.

Price was reasonable. room was clean. The room was not big like some of the reviews indicate but OK. Breakfast was included even though its nothing special but give everyone a good start in the morning.

it's quite far away from all the actions are. About 20 min. walk from the Fisherman's Wharf. Not far away if by car or not hilly but it's SF, hills are everywhere! We stayed on the 3rd floor, every morning shortly before 7, we could hear chairs moving around, you couldn't really sleep in if you wanted to. The noise was from the breakfast room on the 1/F. It was very annoying!

The Travel Lodge was a clean and convenient facility. The staff was wonderful!!

None

The location. It was near everything we wanted to do

Didn't have the amenities we asked for (I.e. fridge/microwave)

The staff were really helpful. They let us checkin early and didn't charge us. They were good value for money. However the room was basic and did the job. You would have to eat out as the are no kitchen facilities.

value if you just want to put your head down at night, room could be updated , looks kinda old fashioned, but it was suitable for what i needed it for.

room could be updated , looks kinda old fashioned, but it was suitable for what i needed it for. walls a little thin, could hear showers from the next room right by the headboards, lots of noise coming from the room above us,

front desk was very helpful when we couldn't figure out where to park in the garage

extra charge for parking. At the rate of the room parking should have been included

Parking was convenient & location was also convenient to restaurants and sites.

I liked the location and the free parking.

The room needed some repair, paint and the shower head needed fixing.

Location: the motel is within 20 min walk to Fisherman's Wharf. Parking: Limited, but available on premises. Beds: comfortable

-Cleanliness: booger on the lamp on the night stand; partially torn shower curtain; hair on the bath tub drain; mold on the lower end of the bath tub's handicap handle. -Noise: very noisy heater/cooler. -Furniture: dated worn-out pieces from my grandmother's attic. -Detail: discolored bath tub ceiling (2 brush strokes of paint could have gotten it back to perfect condition); rust/mold on the shower's rod (could be removed in 5 minutes with bleach); electric outlet's plate on the side of the bed loose and outlet not working; TV's wires all loose and coming out of a hole in the wall; one of the first night's towels was worn out with side threads hanging out. -Parking: this is a family motel and guests return early. So when I returned back late, there was no parking. Since Sat and Sun parking is allowed in front of the motel, I parked outside. -Breakfast: served in the lobby with only 8 to 10 seats available. If all taken, they ask you to take a tray back to your room. -Staff #1: I left the room in the morning and placed the "please clean" sign on the door. When I returned in the afternoon, a manager (??) knocked on the door and gave me an authoritative lesson saying that I should not have left the sign outside, since I did not need anything (was always under the impression that the maid, once done with the room, places the sign back on the door handle's inside the room. -Staff #2: When checked out, my friend accidentally left a phone charger plugged in an outlet. I called the same day and asked for them to find it and mail it back. Their first response was to tell me that there were going to charge my credit card! I asked them if charging my credit card 45 cents was worth it and could not cover it in the name of good customer service, since I stayed in the motel for 3 nights (and overpaid). They said NO, and promised to call me back once the charger was found. Still waiting for the call! -I travel nationally and internationally and have never encountered such horrible customer service. No American or American-raised owner or manager would ever run this kind of business with such bad customer service. -Sorry, but I would not stay there again. Tons of other places would love to have my business and they will.

I thought the location and closeness to fishermans wharf and easyness to the other transport was great

i thought that the price was a bit excessive for what we got but the location made up for some of that. We had a lot of trouble with the Wi-Fi.

Nice Location for walking to attractions, handy with the parking (although a little tight but we liked the challenge!).

Breakfast was terrible - cakes and muffins do not a breakfast make! Hotel needs an update and seemed a little on the expensive side for what it was.

location

They did not have my reservation. If it would have been full, there would be problems for someone

The ability to park in a very busy city and the friendliness of the relief managers.

The lack of facilities to make anything other than poor quality filter coffee in the room.

Plenty of parking, comfortable bed, good shower

Refrigerator did not work

Felt like home when first checked in

Felt not important at checking out

Good location and price.

Complimentaly breakfast was less than expected.

decor of the rooms

Parking area too small

A good budget motel for a short stay in SF...

Small stinky room...

- Rest room is big, parking is ok

Security

Simple clean room.

location

parking overcrowed. handicapped spaces taken by non-handicapped. Elevator didn't work. Noisy guests on floor above. Double deluxe room wasn't either.

Cose to where we needed to be

Room smelled of urin

Location

Way too noisy, dated hotel, rooms too small, not enough parking, elevator wouldn't work.

clean sheets and comfortable bed

very noisy location at Lombard and Franklin, musty smelling rooms, look for better options for about the same price in that area

None

Poor customer service and lied. I requested a refund, was told by the hotel staff it would be processed, then was charged the full amount. When I called and inquired about the refund, I was later told that "there was nothing he could do" to process the refund his coworker had promised me.