San Francisco hotellit lähellä Flood Building

Miinukset: The valet location is different than the street address causing much time wasted trying to find where to enter.

Plussat: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!

Miinukset: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Plussat: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.

Plussat: Everything

Miinukset: Nothing

Plussat: Proffecional staff ! Very confortable bed. The restaurant is geat, the food is amazing!

Plussat: Room size and design

Miinukset: The valet parking charge is too high! It should be free for residents. Using two elevators to get to our room

Plussat: Nothing

Miinukset: Everything

Plussat: location

Miinukset: front desk guy was disrespectful breakfast was not good

Plussat: Great location Staff attentive

Plussat:  

Miinukset:  

Plussat: Location of the hotel is very convinient. Its the cener of the city.

Miinukset: This hotel can be good if you come on converence. Not for enjoyng the city. The bar and restaurant are overcrowded. Maybe we just did not get lucky with timing and hotel was overbooked... But this affected our stay drasticaly! Breakfast was very bad. There was no place to seat.... They asked us did we book our breakfast? Really??? Book a table for breakfast???? Maybe its american style to arrange things like this..... not a Europe whay..... And when they finally found a place for us it took 30 minutes them to bring us our food.... And on top of all at the morning we cheked out and asked the taxi to airport the taxi drived made a veery long detour and took twice price from us. And it was taxi driver who the HOTEL arranged for us... Shame on them! But our first time stay in San Francisco was ruined....

Plussat: Everything was great from staff, hotel room, room service and the location

Plussat: staff and suite very good , service in most cases immediate and friendly

Miinukset: food services clean up for our meeting never happened - service for 6 left overnight after several calls for pick up

Plussat: We were late by 1 day due to flight delay. The hotel very kindly let us cancel 1 night without charge.

Plussat: Sijainti erinomainen

Miinukset: Too many hidden fees and charges

Plussat: The staff was very gracious and helpful.

Miinukset: Nope

Plussat: The rooftop indoor pool and hot tub are delightful. Definitely worth the one extra fee. It was only $25 for access the whole stay, not per night.

Plussat: The design, very pretty hotel, relaxing.

Miinukset: Expensive valet parking

Plussat: EVERYTHING. The staff was incredible, food at Anzu delectable, room super comfortable, excellent location, great pool and deck views!

Miinukset: nope!

Plussat: Service was excellent location was great near all the areas you need to see in San Francisco.

Miinukset: Nothing

Plussat: A good hotel that is well located to see San Francisco and is very clean. The staff were very helpful, especially the concierge and the main restaurant was very good. It has a Starbucks for those who only want a coffee/croissant approach and the rooms were comfortable.

Miinukset: I didn't like receiving an email months after we had booked to say that an amenity charge of $29 dollars per day per person had been added - too late to do much about it. The most expensive of any hotel we stayed in, several of which were much better. The Starbuck's was not the cleanest and we didn't feel an integral part of the place.

Plussat: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)

Miinukset: Having to pay a $30 fee to check in early (when the room was clearly available) and a $25 fee to use the fitness room and pool.

Plussat: I love the rooms. They are beautiful and so comfortable!

Plussat: Can not beat the location! Staff is friendly and helpful!

Miinukset: Rooms need a little updating , the toilet leaked one of the security locks did not work.

Plussat: Excellent staff.

Miinukset: For the money you would expect better quality rooms.

Plussat: The location is excellent for shopping and restaurants. A short uber a nice walk to Fisherman's Wharf. And right on the trolley car line. Hotel was nice and clean, and staff accommodating.

Miinukset: Forget valet parking. Ridiculously expensive. I used the overnight lot (with in/out privileges) on nearby Sutter St.

Plussat: The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!

Miinukset: Valet parking was expensive but to be expected!

Plussat: The city view from the room it was amazing and the outside elevator I was spectacular. Great location close with everything

Plussat: The staff were wonderful. They gave me an upgrade. The room was beautiful.

Miinukset: The toiletries were highly scented and made me sick (I have a chemical sensitivity). The check in wait was 20 minutes. Another staff member did come after 10 minutes of waiting.

Plussat: I like it’s history.

Miinukset: The tub stopper needs repairs.

Plussat: Location and comfortable beds

Plussat: Friendly staff, clean, quiet and great location quick and easy to get around.

Plussat: Location!

Miinukset: First room was extremely small but they upgraded us to a beautiful room for only $25.

Plussat: Renovated charming rooms at the historical part of the hotel

Miinukset: It’s unfortunate that the horrified not keep the old piano bar. It was classy. The new bar is generic, no character and could be at any airport.

Plussat: Beautiful. Great location. Clean, large and luxurious. A bed from heaven.

Miinukset: Check in time was listed as 3 pm. I arrived at 3.15 and was told me room would be read by 4. However it was not ready till 5:45. So I wasted nearly 3 hours!

Plussat: Love the communal areas, and the restaurant. The check in staff are lovely. The door staff are lovely. Stunning interiors.

Miinukset: The location. The location. The location. I wouldn’t stay here if you are travelling solo. The level of homelessness right outside the hotel and more distressing the level of mental health issues you witness o the streets makes it a very emotional place to be when you step out the hotel. The hotel itself is beautiful and an oasis. But I just didn’t feel that safe and it was heartbreaking to see the level of neglect of people living rough in one of the richest cities in the world.

Plussat: Kattobaari on mahtava ja henkilökunta hyvin avuliaita. Huone oli mukava ja oikein tyylikäs. Hotelli on kätevästi lähellä keskustaa.

Miinukset: Debit korttien veloituksessa kaikki meni oikein, mutta väliaikaisesti oli 2.5x määrä rahaa varauksessa.

Plussat: Gorgeous place. Best place to stay if you are going to the Orpheum. Lobby Restaurant was perfect.

Miinukset: Upstairs bar staff were pretty spotty. They treated my Mom (mid 70s) very differently from me. I think they need to pull up their standard as the hotel is closely affiliated w the rooftop bar.

Miinukset: The hotel was well decorated, sexy and had a great vibe. The rooftop bar was awesome and had lines out the door everyday for the sunset. But the tenderloin is an awful.

Plussat: By mistake I was overcharged for my stay, more than twice the real price. When I called the hotel to let them know about this, they didn’t even apologize ! They told me they will refund the money they shouldn’t have taken. It has been more than one week now and still don’t see their refund...

Plussat: Staff were very friendly and helpful. Beds were extremely comfortable. Location was great. Delighted we had a fridge in the room as we're were able to buy and store breakfast that we purchased from a nearby store.

Miinukset: Corridors were grubby looking even though it was clean. Didn't like the sliding door in the bedroom to the ensuite which didn't quite close properly . No comfortable dining area or selection for breakfast. $1700 for 4 nights

Plussat: The bed was very comfortable, and the location was excellent. Each time I passed by the cleaning staff, they greeted me enthusiastically.

Miinukset: The window seemed to be very thin and we could hear all of the noise from the traffic. The room was tiny, but had everything we needed, so I can't complain. The check-in staff seemed very disconnected and were not very helpful. Finally, they offer filtered water on each floor, but it took FOREVER to fill a bottle, so most of the time we just went with tap water.

Plussat: Location, super comfortable, water stations.

Miinukset: The size of the room is limited but enough for two. The cafe downstairs is very overpriced.

Plussat: The hotel was a modern boutique - with excellent rooms, relative to the rest of San Francisco. The coffee shop in the lobby was also nice for each morning.

Plussat: Nothing

Miinukset: It’s hard to park

Miinukset: - Restaurant was bad/ poor food. - Staff was highly uninterested of their guests - this I cannot underscore more!!! Replace service desk w the robot in the lobby rather than having the people attending the desk...at least the robot is serviceminded... - Service desk hidden away... - Games section need attending/ arcade machines broken.