San Francisco hotellit lähellä Market Street

Plussat: They put a birthday cake in my room on my birthday

Miinukset: $16 a day for WiFi access and a 20% Surcharge on already expensive room service prices

Plussat: The lobby was really beautiful and the room was simple but nice and clean. They let us check in early which really helped us out coming off a 6 hour flight.

Miinukset: room service food wasn't good at all

Plussat: Bidet on toilets

Plussat: The staff was amazing, everyone greets you and is pleasant. The property is super cool and very well preserved/redone. The pool was top notch and a movie was playing above the pool in the evening. An exceptional experience.

Plussat: The staff

Miinukset: No

Plussat: I's hard to pick one thing, but for us I would say location. We fly in from the Mid-west and take the Bart from the airport to an exit conveniently located near the hotel. While there we enjoy both the Garden room and the Pied Piper for dining.

Miinukset: NO

Plussat: Locao

Plussat: Historical, good location, grand hall gorgeous.

Miinukset: Trash from previous person, filthy vents, wobbly fixtures, dirty dishes, mean staff. Expensive internet, difficult electronics.

Plussat: Concierge was very knowledgeable and friendly esp Malia. Reception efficient and helpful. Bellboys could be happier. Room was always cleaned well and early! There was always ample towels . A turn down service would make this really like a palace! The bfast service personnel are v efficient and friendly esp Elena

Miinukset: Guest toilets in lobby could be more assessable for guests. Perhaps allow key card access rather than code which doesn't work and requires you to get code from reception. Perhaps inform us about this at check in .

Plussat: Room size

Miinukset: Pillows

Plussat: The property and room was amazing, very nice.

Miinukset: Through booking.com mentioned market St view room,when we checked in,the room was not facing market St as advertised, strongly suggest to verify before being checked in.

Plussat: The pool was very nice

Miinukset: I reserved a room with double beds and a sofa. Once I got to the hotel they informed me that type room was not on the property. The room type is why I even booked the room. Very disappointing.

Plussat: Good location, the concierge staff made our stay, not only were they extremely knowledgeable, they listened and took an interest in what we wanted. The team was very polite and professional.

Miinukset: The hotel itself seems very dated and seems to be used more for business conferences. The room also seemed pretty basic

Plussat: Customer service was excellent from start to finish!! The room itself was nice and we were complimentary upgraded to a room with a decent view of the Bay Bridge, which is really pretty at night. We were there for Janet Jackson’s concert and it was easy to Uber there from the hotel and close to the freeways for access to other activities and the airport. Overall, I’d stay there again. We didn’t have a chance to eat at their Michelin rated restaurant but my friends and I have reservations for dinner this weekend.

Miinukset: I did take issue with the phone not working and the cost of parking details not being included in the reservation confirmation or perhaps having the parking fees included in the price, or even discounted. I only learned about the cost when I checked in. $60 per night for parking is pretty steep and since there aren’t many other options due to the location in a busy, tourist and downtown area of the city it felt like more of a supply and demand type of pricing with no considerations for being a guest of the hotel. The amenities layout and menu were uncommonly placed in a far corner of the room in a dark holder in a black cover, so it was easily overlooked. When I couldn’t find the menu I assumed there weren’t in-room food options. So, it’s about 11p, I’m hungry and get dressed in search of a place to eat within walking distance and relatively safe. On my way out I stop at the front desk to ask about room service and tell them about the phone and am informed of the secret location of the menu, but placed my order with the desk staff because the phone didn’t work so I couldn’t call them directly. Yes, I have a cell phone and was able to communicate with the front desk. But, each time I wanted room service and/or to have my car delivered from the valet was inconvenient and annoying.

Plussat: Great location and property. Booked for one night and upgraded to a corner view, which was incredible. Overall, an excellent experience.

Miinukset: Food was mediocre and pricy.

Plussat: City views provided by the floor to ceiling windows in our corner bedroom were an unexpected perk. Since we could block light with the automated room-darkening drapery, we were able to enjoy a restful sleep in very comfortable beds. As for the location, the hotel is probably most convenient for business travelers and shoppers rather than tourists.

Miinukset: City views provided by the floor to ceiling windows in our bathroom were NOT expected nor appreciated! Even though the bathroom had light-filtering shades that could be lowered manually , they did NOT provide us a sense of privacy. When we indicated our displeasure at the front desk in the lobby, the staffers' response was laughter!

Plussat: The location .

Miinukset: The staff and valet/valet price .

Plussat: Classy upscale hotel with all the best amenities including robes, slippers, amazing soaps etc. Within walking distance to the ballpark and Mascone Center. Checkout is at noon or complimentary late checkout is 1pm. Gym 24 hrs and the staff is top notch.

Miinukset: I really dislike the added cost for parking and wish it was included in the price of the hotel, but I understand it is S.F. so I doubt anything will change.

Plussat: This is a well-run hotel with a competent staff. A convenient location for walking to a Giants game, Union Square, theaters, restaurants, etc.

Miinukset: I enjoyed the lap pool, but wish it were a little bigger and open to the outside deck.

Plussat: The food at the bar was good and close to stores near by.

Miinukset: The A.C was not cold when we called front office they sent up engineer who cleaned the filter but didn't fix the problem. We woke up the next day in sweat. We had to open the front door to let the cool air from the hall way come in. Bad stay experienced

Plussat: Excellent hotel. Love it

Miinukset: No

Plussat: Facilities and the staff

Miinukset: Location is not so central but I just called Uber everywhere so all good anyway

Plussat: Location and view

Miinukset: N/A

Plussat: Location was perfect for overall San Fran experience

Miinukset: Parking was way too expensive almost comical

Plussat: Breakfast was good loved the location

Plussat: Ideal location and the staff were overall very helpful. Rooms were very clean and tidy. Wished we could have stayed longer. Easy trip to the airport using the metro, this was easier and more convenient than expected. All of the trams and transport buses are right on the doorstep so really handy to get about

Miinukset: The safe did not work as the batteries had run out. We tried to get this fixed but failed on a number of goes as the engineer did not turn up at our room One of the staff put our items in a safe which was probably ore secure than our room.

Plussat: Location was central for a work trip. Room was clean

Miinukset: The buffet breakfast isn’t up to standard of similar grade hotels in Europe or Asia, especially given the additional charge of $7 USD for a latte on top of the $35 breakfast charge!! That was outrageous!

Plussat: The location was excellent and staff very friendly

Plussat: Miguel was welcoming, friendly efficient and genuine.

Miinukset: The unfortunate number of people downtown who are struggling with a variety of issues is disturbing.

Plussat: The view from the room was awesome! Location was great, staff were very friendly, hotel was upscale and the rooms were clean, modern, and comfy.

Miinukset: Parking on site was $70, the pillows were lumpy and the view room did not open until 4.

Plussat: View of the bay😀

Plussat: We enjoyed the in room coffee service and also the multitude of power outlets. The room was very clean and comfortable. The surrounding area had several good places to eat/shop outside the hotel.

Miinukset: We thought the bathroom needed more places to place/hang our towels, etc.

Plussat: good location

Miinukset: none

Miinukset: Very slow elevators.

Plussat: The decor and cleanliness of the hotel and rooms

Miinukset: Some pictures or decor on the hotel hallways, they all look the same and looks like it needs something.

Plussat: Clean, new renovated, got a great spacious too

Miinukset: Nothing, liked everything

Plussat: Lovely clean and neat room, never had a chandelier in a bedroom! Friendly helpful staff giving directions and suggestions for dinner, etc. Bed was comfortable. Within walking distance of many attractions.

Miinukset: Nothing

Plussat: Great location and nice rooms!

Miinukset: Parking fee! Smh

Plussat: Location was perfect.

Miinukset: Rooms were on the small side.

Plussat: The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!

Miinukset: Valet parking was expensive but to be expected!

Plussat: Friendly staff, clean, quiet and great location quick and easy to get around.

Plussat: The location of the Hotel is ideal for any traveler who wants to be close to the public transportation and to be near the businesses in SF.

Miinukset: For the price one is paying to be there, I wish there was a breakfast option. You could "buy" breakfast but who want to pay $25 for scrambled eggs, when you can walk 2 blocks up the street to a very nice cafe and get the same thing for $12.

Plussat: Awesome iconic hotel in fantastic location! Nice amenities thru-out. Recent remodeled room, starbucks coffee in the room, awesome workout room.

Plussat: Location!

Miinukset: First room was extremely small but they upgraded us to a beautiful room for only $25.

Plussat: LOCATION.

Miinukset: The room could have been larger.

Plussat: Always love the hotel lounge here. The staff is excellent!

Plussat: Everything was great! The concierge desk was so helpful with all our questions and concerns. They offered to help by making calls and were knowledgable about parking at places etc. The hotel is lovely and is situated in a great location. Also, the water bottles at the desk are a wonderful idea and greatly appreciated!!

Plussat: The rooms were big and clean. The staff was very helpful and friendly. Great location.