San Francisco hotellit lähellä Golden Gate Theatre

Plussat: Eggs

Miinukset: Nothing

Plussat: Rooms are great n service super

Miinukset: Nothing

Plussat: Faultless

Miinukset: Nothing

Plussat: The bed, linens, staff, atmosphere was perfect

Miinukset: The valet location is different than the street address causing much time wasted trying to find where to enter.

Plussat: Wife's birthday. The staff treated her like royalty as she is.

Miinukset: Nothing.

Plussat: The location was awsome

Plussat: Room...cleanliness

Miinukset: Location ...so complicated

Plussat: Excellent service. Very friendly staff. Always wanting to help / assist. Very comfy beds and fantastic bathroom

Plussat: Great location, superb rooms, nice restaurant, fantastic service!

Miinukset: Nothing at all

Plussat: Nothing being rude and racist

Miinukset: They were recess

Plussat:  

Miinukset:  

Plussat: The location of the hotel is very good, and the hotel itself, is very welcoming. A very nice hotel.

Miinukset: Unfortunately, the staff were not as helpful as what would be expected in any other given hotel. It took longer than expected to get the rooms which we had booked, ie a twin room which was available but not made available right away. Requesting a taxi on our departure to collect a rental car, was also difficult, as the concierge suggested we go there first and return to collect our luggage. This would have impacted/delayed our plans, and was just not have been feasible. In the end a taxi was booked by ourselves, directly with a taxi company.

Plussat: I loved the view and the room was really nice and the bed was very comfortable

Miinukset: I didn't like that everything was so expensive and that I couldn't smoke in my room I'm at the pool close so early at 10

Plussat: Bed and room were ok. The cleaning, concierge and bell-staff were friendly and welcoming.

Miinukset: The room looks tired, as does the rest of the hotel. I was disappointed both on check-in and check-out with the staff. On check-in I was handed the room card and then she immediately moved onto the next customer. No indication which floor my room was, or indeed where the lift was. On check-out the front desk lady just stopped speaking after she gave me my receipt. Absolutely no pleasantries, or as much as a have a nice day was offered.

Plussat: Pretty, clean, upgraded for free to an amazing room that totally made the stay amazing. The view was unreal. The girl that checked us in was so friendly.

Plussat: The free upgrade was nice and the view was awesome.

Miinukset: Only one pool.

Plussat: the room was nice, and so was the view

Miinukset: didn't like that I had to have the authorization to use my company's credit card, and I was not told this information before arriving. I didn't have this issue in other hotels, and I booked through booking.com. Almost went to a different hotel!

Plussat: Great location and property. Booked for one night and upgraded to a corner view, which was incredible. Overall, an excellent experience.

Miinukset: Food was mediocre and pricy.

Plussat: Good room great staff

Miinukset: The hotel restaurant was closed. This was a BIG inconvenience and guests should have been told to allow an informed decision. I blame booking.com too

Plussat: The downtown location is OK just disappointed with the condition of the community of homeless and safety.

Miinukset: The overall hotel and its facilities are wonderful.

Plussat: Breakfast Wonderful!! Organic, delicious ,fresh, good coffee good service

Plussat: Location and view

Miinukset: N/A

Plussat: Location was perfect for overall San Fran experience

Miinukset: Parking was way too expensive almost comical

Plussat: The bed and linen were great.

Miinukset: The rooms are far too small there and they charge almost $300 per night !!! Far too much Hardly any room to walk inside the room Very poor !!

Plussat: Friendly staff

Miinukset: Not enough natural light from the window

Plussat: Nothing

Miinukset: I was charged double by the hotel for se number of nights, this is theft, am suing rhe hotel when am back in.France

Miinukset: Parking was outrageous at $59 per night and valet took 15 minutes to get our car. Bathroom door was unable to close so no privacy when using the toilet. Noisy outside and hallways noisy inside. So many taxes added onto the nightly price that is deceiving. I wouldn’t stay here again.

Plussat: Friendliness of staff

Miinukset: The location is a little bit creepy. Directly next to the hotel is a horrible neighboorhood. Room could be bigger and more luxurious for a 4 star hotel.

Plussat: extreme good value. this hotel was nicer than I could have imagined for the price and location and San Francisco. amazing. truly

Plussat: The location & the most comfortable bed ever

Miinukset: N/A

Plussat: The hotel met all the standard expectations and even had the cutest little room service robot that delivered items to your room. Guest services were polite and mostly prompt. They even had an excellent cafe with fair pricing, that was a lovely perk. It’s also next to the trolly entrance, great shops, and the subway.

Miinukset: The lighting in the small rooms were pretty bad. Though the hotel offered a lot of social space it is not a place to expect to network. I’ve been to several hotels that range in price and this one was only average for the money.

Plussat: Location and room were great. Very clean room and rooms were always serviced even if you started the morning with your DND tag on.

Miinukset: The room was a little small, not a lot of space for a big suitcase, but other than that very comfortable, great bathroom.

Plussat: The staff was nice

Plussat: Great location right in the centre. Very clean and comfortable room.

Miinukset: Unfortunately the neighbourhood has lots of homeless people, but we didn't face any problems with them.

Plussat: The staff was nice st the front desk. The cafe- there was one middle aged Asian woman who was lovely. There were 3 other people there that were quite ineffective. 4 people in a smal space. 2 people giving excellent customer service would have been more than adequate The cleaning staff was helpful and the room was clean. The 1st floor was very drafty.

Miinukset: There was no bellman. The halls were depressing. It is very overpricedrepriced.

Plussat: Great location. Included breakfast was a great bonus.

Miinukset: A lot of noise from the street below. Our room faced a garbage pickup point. We heard trucks all night long.

Plussat: The staff was super friendly. The hotel was very new and clean. The complimentary breakfast was very sufficient. The cleaning staff did a wonderful jobs on the room.

Miinukset: I would have liked there to have been more of a lobby for people to hang out in. Also, on Friday and Saturday night, there was a lot of music and instruments playing at night time so it was hard to sleep.

Plussat: Convenience location. Right at downtown.

Miinukset: Parking at hotel will cost you $55 per night is too expensive. Half of the hotel front building occupied by a pub which produces extreme loud music until 1:30 am every night. We stayed at the 5th floor facing the front entrance and can hear the noise. Staff at the breakfast room refused to cook more breakfast two minutes before breakfast end time.

Plussat: Great location and excellent value for the money. Breakfast was sufficient and enough to get you out the door. The remodel of the older existing hotel was nicely done. Rooms are smaller but tastefully done. Would stay here again.

Miinukset: N/A

Plussat: Cleanliness, comfort and breakfast. Its centrally located near union square

Miinukset: I travel frequently for business all around the world and this hotel one of the worst reception staff i met. They don't know how to handle the guest in case of problems. Reception staff must realise that travellers come from a long flight and already tired to take up any goof ups in booking. I made a reservation for 2 single beds for this hotel on booking.com and read it was sent to the hotel. There was no communication from hotel for confirmation or rejection. When i arrived at hotel, i was provided at queen double bed which i couldn't take it because i was with a friend. I have a request to booking.com for taking a acknowledgement from hotel if any specific bed request has been made or hotel must reply when they receive a booking such requests. In no case as a customer should face this ackward situation during checkin. And worst can be a very arrogant reception staff who doesn't want to help... this particular staff called " Mr. Sagar" gave me a feeling that i made a mistake by staying his hotel. However i must acknowledge after one or argument, there as another lady at reception who helped me with a upgraded room by paying some supplement, which could be offered by Mr Sagar at first instance.

Plussat: Everything.

Miinukset: Nothing.

Plussat: Great location in the heart of the "real" city.

Miinukset: Not enough insulation from noise of other guests and of street outside. A simple solution would be to install white noise operable by the guests.

Plussat: location of the hotel is excellent.

Miinukset: The breakfast area is too small. Food type is very limited. We expect more variety in food. the reception area is too small. could not make a color printing of a document! Receptionist do not know how to scan a document1

Plussat: Friendly staff, great location. The room was neat, quiet and we had our room kept properly everyday.

Miinukset: Although we made a reservation for a twin or double room , the bed was only a queen size bed. I don't now whether this is the fault of the hotel or booking.com, but it needs further improvement.

Plussat: Location - very accessible to dining, shopping, and sightseeing venues

Plussat: great location, easy parking, clean modern hotel

Plussat: Location and staff

Miinukset: The breakfast is not the best.

Plussat: At least the front desk / concierge had some character and class.

Miinukset: How in the world can you hear the homeless singing and yowling from the street to the 15th floor at 3 AM?? There is NO COMPLIMENTARY CONTINENTAL BREAKFAST as is advertised. We dropped $100 for scrambled eggs, toast and rice cereal.

Plussat: Really good option close to Union Square. The bedroom is good and the bathroom too. The bed is good and comfortable. The staff was helpful and nice.

Miinukset: Unfortunately there is no breakfast in the hotel and that makes the price-value not so good compared with other options in the area.

Plussat: The Location

Miinukset: The room and quality, the value for what we pay.

Plussat: The pool area was nice and pleasant surprise. The gym was very nice as well. The lady who checked us in was very nice and helpful.

Miinukset: Everything was so expensive. Parking outrageously expensive. Bed was not soft a little to hard.

Plussat: Clean, modern and upbeat

Miinukset: nothing

Plussat: Location is good

Miinukset: From the beginning, at the checkin we’ve been suggested an upgrade of our reserved room, for 60$ / night, for un upper level and a better view. We accepted. When we enter the room, this was way smaller than what we reserved, windows were so dirty that you couldn’t see anything. We went back to the reception and it took us about 1h to get a proper room. We forgot the cover of one of our luggages in that first room and, at the checkout, it was imposibile to find someone to help, since nobody from the Lost and found answered

Plussat: The view, location and the bar on the top floor.

Plussat: The shower.

Miinukset: Do not stay here! They charge $66/parking and they even charge for wifi. The only difference between this hotel and motel 6 is that the shower at the Hilton is bigger.

Plussat: Massive, modern rooms. Huge beds and nice bathrooms

Miinukset: Hidden "occupation tax" costs at end of the bill. This should be clearly stated at time of booking. Its a Hilton in the middle of a major US city. People will pay these prices but its still a lot of money for a night.

Miinukset: The rooms , some had baths and some showers . Would like to have had the shower rather than standing in a bath to shower

Plussat: This hotel has a gorgeous bar with stunning views of the entire city.

Plussat: Swimming pool LG TV plus lobby

Miinukset: The rm didn't have a veiw