San Francisco hotellit lähellä Children's Creativity Museum

Plussat: Eggs

Miinukset: Nothing

Plussat: Rooms are great n service super

Miinukset: Nothing

Plussat: Faultless

Miinukset: Nothing

Plussat: The bed, linens, staff, atmosphere was perfect

Miinukset: The valet location is different than the street address causing much time wasted trying to find where to enter.

Plussat: Wife's birthday. The staff treated her like royalty as she is.

Miinukset: Nothing.

Plussat: The location was awsome

Plussat: Room...cleanliness

Miinukset: Location ...so complicated

Plussat: Excellent service. Very friendly staff. Always wanting to help / assist. Very comfy beds and fantastic bathroom

Plussat: Great location, superb rooms, nice restaurant, fantastic service!

Miinukset: Nothing at all

Plussat: Nothing being rude and racist

Miinukset: They were recess

Plussat:  

Miinukset:  

Plussat: The location of the hotel is very good, and the hotel itself, is very welcoming. A very nice hotel.

Miinukset: Unfortunately, the staff were not as helpful as what would be expected in any other given hotel. It took longer than expected to get the rooms which we had booked, ie a twin room which was available but not made available right away. Requesting a taxi on our departure to collect a rental car, was also difficult, as the concierge suggested we go there first and return to collect our luggage. This would have impacted/delayed our plans, and was just not have been feasible. In the end a taxi was booked by ourselves, directly with a taxi company.

Plussat: I loved the view and the room was really nice and the bed was very comfortable

Miinukset: I didn't like that everything was so expensive and that I couldn't smoke in my room I'm at the pool close so early at 10

Plussat: Bed and room were ok. The cleaning, concierge and bell-staff were friendly and welcoming.

Miinukset: The room looks tired, as does the rest of the hotel. I was disappointed both on check-in and check-out with the staff. On check-in I was handed the room card and then she immediately moved onto the next customer. No indication which floor my room was, or indeed where the lift was. On check-out the front desk lady just stopped speaking after she gave me my receipt. Absolutely no pleasantries, or as much as a have a nice day was offered.

Plussat: Pretty, clean, upgraded for free to an amazing room that totally made the stay amazing. The view was unreal. The girl that checked us in was so friendly.

Plussat: The free upgrade was nice and the view was awesome.

Miinukset: Only one pool.

Plussat: the room was nice, and so was the view

Miinukset: didn't like that I had to have the authorization to use my company's credit card, and I was not told this information before arriving. I didn't have this issue in other hotels, and I booked through booking.com. Almost went to a different hotel!

Plussat: Great location and property. Booked for one night and upgraded to a corner view, which was incredible. Overall, an excellent experience.

Miinukset: Food was mediocre and pricy.

Plussat: Good room great staff

Miinukset: The hotel restaurant was closed. This was a BIG inconvenience and guests should have been told to allow an informed decision. I blame booking.com too

Plussat: The downtown location is OK just disappointed with the condition of the community of homeless and safety.

Miinukset: The overall hotel and its facilities are wonderful.

Plussat: Breakfast Wonderful!! Organic, delicious ,fresh, good coffee good service

Plussat: Location and view

Miinukset: N/A

Plussat: Location was perfect for overall San Fran experience

Miinukset: Parking was way too expensive almost comical

Plussat: The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!

Miinukset: Valet parking was expensive but to be expected!

Plussat: The location of the Hotel is ideal for any traveler who wants to be close to the public transportation and to be near the businesses in SF.

Miinukset: For the price one is paying to be there, I wish there was a breakfast option. You could "buy" breakfast but who want to pay $25 for scrambled eggs, when you can walk 2 blocks up the street to a very nice cafe and get the same thing for $12.

Plussat: Very comfortable bed

Miinukset: Nothing

Plussat: Rooms lack of essential needs, especially the bathrooms

Miinukset: TV positioned on the side of a wall making imposible to watch from the bed. We stayed at the landmark side

Plussat: Location!

Miinukset: First room was extremely small but they upgraded us to a beautiful room for only $25.

Plussat: It was very clean the design is beautiful and the staff is so nice!

Miinukset: NOTHING.

Plussat: location was good, hotel has a cool, old feel.

Miinukset: We booked a room with 2 doubles, but when we arrived they did not have any available, so they gave us a larger King room and said they would provide 2 roll beds. We called every hour and still no beds, and every time they would tell us 2 beds could not go into a room, even though the concierge originally said it was okay. So eventually we got them to bring one bed, then had to wait another 30 min to get the other. By the time this was done it was 1:30 am in the morning. Also parking is 68 dollars a night. FYI

Plussat: The attendant is friendly and polite, very accommodating.The location is so convenient.

Miinukset: The king room I stayed is at the end of the hallway ,which is so cozy and windy, there is an unpleasant smell in the room once I entered.

Plussat: It’s location

Miinukset: The traditional rooms and of course like every US hotel I’ve been in, the AC noise

Plussat: Great location, close to many sights and easy to catch public transit or call a Lyft. The staff is extremely accommodating and polite and the hotel is spotlessly clean.

Plussat: Beautiful hotel. Very nice location. Staff was excellent

Plussat: Worst hotel

Miinukset: I have cut my stay from four nights to one night .

Plussat: Comfortable beds. Sharp looking rooms. Window seat a bonus. Staff very friendly.

Miinukset: Queen Size beds would be better than full size. Pool would be nice.

Plussat: Stayed in a renovated room on the 18th floor with city views and was blown away by the amount of space. I also used the room service and laundry services and both overdelivered!

Miinukset: Would have loved a champagne or guest happy hour, or a treat at checkout for SPG Gold members but regardless thought it was a great stay overall!

Miinukset: Beautiful hotel but the walls were pretty thin so you could hear a lot. Fortunately nobody was noisy.

Plussat: Contemporary design Beautiful finishes close to MOMA AND GIANT ballpark

Miinukset: Absolutely nothing

Plussat: The rooms were clean and nicely designed. The staff was nice and attentive. Good location.

Miinukset: The area off the lobby bar was loud making it difficult to converse.

Plussat: Great staff!

Miinukset: There's no swimming pool.

Plussat: Location good

Miinukset: Rooms noisy and leaky. We could hear everything through the walls. The ice machine, the staff, the elevator moving up and down the whole day long. Additionally, the staff is not up to W standards at all! Unacceptable

Plussat: Our W Insider, Vanessa, was extremely responsive and simply outstanding. The front desk staff went over and above to make our stay amazing and memorable.

Plussat: Wonderful service by all front desk/concierge staff. Super-clean and comfy room with yummy Bliss products, Nespresso machine, etc. Quirky design style and bad reviews due to recent renovations did not affect our stay—would happily come back.

Miinukset: Valet parking was mind-blowing $65 for 24 hours!?

Plussat: Great location. Great staff.

Plussat: Nice place. Really nice pillows.

Miinukset: Room service is expensive and smaller portions but ok.

Plussat: The staff was very accommodating and nice! The view from our room was beautiful!! Our family very much enjoyed the entirety of the stay! The gym was also really nice!

Plussat: Great location. Included breakfast was a great bonus.

Miinukset: A lot of noise from the street below. Our room faced a garbage pickup point. We heard trucks all night long.

Plussat: The staff was super friendly. The hotel was very new and clean. The complimentary breakfast was very sufficient. The cleaning staff did a wonderful jobs on the room.

Miinukset: I would have liked there to have been more of a lobby for people to hang out in. Also, on Friday and Saturday night, there was a lot of music and instruments playing at night time so it was hard to sleep.

Plussat: Convenience location. Right at downtown.

Miinukset: Parking at hotel will cost you $55 per night is too expensive. Half of the hotel front building occupied by a pub which produces extreme loud music until 1:30 am every night. We stayed at the 5th floor facing the front entrance and can hear the noise. Staff at the breakfast room refused to cook more breakfast two minutes before breakfast end time.

Plussat: Great location and excellent value for the money. Breakfast was sufficient and enough to get you out the door. The remodel of the older existing hotel was nicely done. Rooms are smaller but tastefully done. Would stay here again.

Miinukset: N/A

Plussat: Cleanliness, comfort and breakfast. Its centrally located near union square

Miinukset: I travel frequently for business all around the world and this hotel one of the worst reception staff i met. They don't know how to handle the guest in case of problems. Reception staff must realise that travellers come from a long flight and already tired to take up any goof ups in booking. I made a reservation for 2 single beds for this hotel on booking.com and read it was sent to the hotel. There was no communication from hotel for confirmation or rejection. When i arrived at hotel, i was provided at queen double bed which i couldn't take it because i was with a friend. I have a request to booking.com for taking a acknowledgement from hotel if any specific bed request has been made or hotel must reply when they receive a booking such requests. In no case as a customer should face this ackward situation during checkin. And worst can be a very arrogant reception staff who doesn't want to help... this particular staff called " Mr. Sagar" gave me a feeling that i made a mistake by staying his hotel. However i must acknowledge after one or argument, there as another lady at reception who helped me with a upgraded room by paying some supplement, which could be offered by Mr Sagar at first instance.

Plussat: Everything.

Miinukset: Nothing.

Plussat: Great location in the heart of the "real" city.

Miinukset: Not enough insulation from noise of other guests and of street outside. A simple solution would be to install white noise operable by the guests.

Plussat: location of the hotel is excellent.

Miinukset: The breakfast area is too small. Food type is very limited. We expect more variety in food. the reception area is too small. could not make a color printing of a document! Receptionist do not know how to scan a document1

Plussat: Friendly staff, great location. The room was neat, quiet and we had our room kept properly everyday.

Miinukset: Although we made a reservation for a twin or double room , the bed was only a queen size bed. I don't now whether this is the fault of the hotel or booking.com, but it needs further improvement.

Plussat: Location - very accessible to dining, shopping, and sightseeing venues

Plussat: great location, easy parking, clean modern hotel

Plussat: Location and staff

Miinukset: The breakfast is not the best.