San Francisco hotellit lähellä Marrakech Magic Theater

Plussat: Location -

Miinukset: Parking -

Miinukset: This hotel staff gived to down grade room rather than my reservation.

Plussat: Location. Cleanliness Courteousness

Plussat: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.

Plussat: Excelente Restaurant

Miinukset: Very good service..

Plussat: My room was lovely - quality furnishings, sufficient space, nice view.

Miinukset: I was very surprised to be charged an extra $35 for "facilities fee", including taxes. This is not a resort so I don't understand why it would charge a high "facilities fee".

Miinukset: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Plussat: This hotel is wonderfully clean and comfortable. Everyone is genuinely kind and helpful.

Miinukset: There was nearly $35 in hotel fees that I wasnt aware of when I booked the room. It came as a surprise when I checked out the next morning. Apparently it was for coffee and pastry in the lobby and WiFi. I didnt want either. Waste of money.

Plussat: Pros: Location Staff is wonderful Rooms are large and comfortable for San Francisco

Miinukset: Cons: The Bistro is awful, did not try the restaurant Weird position for shower activation, have to actually be in the shower to turn it on........BRRR. The closet is about 12" wide, so this is not the place to stay for a long time

Plussat: The location is great!

Miinukset: Understand being charged for internet and coffee/muffins, but if breakfast runs until 9:30 then there should be coffee and muffins available at 9:15. I let the front desk know and waited 15 minutes to no avail.

Plussat: location

Miinukset: The rooms are outdated and its not a 5 star hotel. Its a 4 star hotel

Plussat: The location is fantastic, the lobby area stunning, the rooms delightful and luxurious and the beds...... like sleeping on a cloud

Miinukset: Nothing!

Plussat: Great location, big room with nice decoration. Comfortable bed with nice bedsheets. Stayed at 16th floor Tower block, partial views and did not encounter any queue for the lifts. Will stay again in future.

Plussat: Centrally located and excellent service

Miinukset: I was also charged by the Hotel for the night. I called and they said I'd get reimbursed in 5-7 business days. Its frustrating but I hope it is resolved quickly without any issues

Plussat: Location is perfect Good bed Clean

Miinukset: No water in the room No slippers No kettle not everyone drinks coffee

Plussat: It's history and location made it our runaway first choice. It lived up to its 5 star reputation starting with check in.

Miinukset: It's an old building; you come up steps to get to the front door. A modern building would have a ramp. But, a ramp would ruin the looks. So you put up with a cumber some handling of your luggage.

Plussat: Location was going to be great but didn’t actually get to stay.

Miinukset: Booked through Kayak and the day before they stay received an email that the hotel had overbooked and was canceling my reservation. Luckily I was able to find an excellent hotel a block away at a reasonable price. Not sure if I would try to book through Kayak again.

Plussat: Service was excellent overall

Miinukset: View out of room

Plussat: Location

Miinukset: 11 checkout too early

Plussat: facilities were good ...good location

Miinukset: staff were not nice .....being treated badly

Plussat: I enjoyed the service from entering and exiting the hotel. Very helpful and convenient.

Miinukset: Our got hotel package said our room included a robe but we did not get any.l

Plussat: Great location

Miinukset: Nothing!

Plussat: Great location

Miinukset: I had a problem with my booking they charge me twice the amount and yet they didn’t return the money double payed

Plussat: Location was good

Miinukset: None

Plussat: Location.

Plussat: Excellent staff

Miinukset: Nothing

Plussat: Excellent location and view, good on-site amenities.

Miinukset: Nothing!

Plussat: This is a great place to stay I love it. Thank you.

Plussat: The lady at reception was very friendly and we quickly registered at 1.30 in the morning

Miinukset: Noisy neighbors on our floor one night woke us up screaming . Room had a very nice view Elevators are very slow at peak periods one can. Wait for an extremely long time Breakfast prices are way too high. Didn’t eat there after first day

Plussat: Newly refurbished rooms.

Miinukset: The doors between rooms are acoustically transparent. The walls are also thin between rooms. I had to call security twice because of noisy neighbors. This seems to be such a recurring problem that the hotel provides earplugs next to the bed.

Plussat: The location is the best. Just a minute walk to Union Square where all the shops and stores are surrounded. Starbucks and CVS are opposite the hotel. Walkable to China Town and Financial District. The staff is always attentive and helpful. The room is spacious.

Miinukset: The room was not that clean. The stain on the side table by the bed remained there until I checked out. The amenities i.e. cotton buds was not filled in the bathroom when they are all gone. The slippers, toothbrushes and toothpaste were not provided unless asked for. There is dust showing on top of the leather tissue box in the bathroom everyday. The lighting could have been brighter in the room.

Plussat: Location

Miinukset: Unfriendly staff, room not worth the price

Plussat: Perfect Location, friendly staff, and good beds. We had a great stay.

Miinukset: Windows need to be changed / fixed, so in case of strong wind they don’t make so much noise! Kept me awake during our 1st night.

Plussat: Location, friendly staff.

Miinukset: The TV in my room did not work, despite having it replaced.

Plussat: The location is amazing. It is a very clean and updated hotel. The view from out room was great as well.

Miinukset: It was extremely frustrating to stay at a hotel that was so crowded. We upgraded to use the "club" and couldnt even use it at night since there were no chairs at all. For breakfast, they ran out of food. Elevators took 25 minutos (including waiting time and going down while stopping at each-single-floor, from the 28th). Having a child with autism these are factors that for us and I am sure for every trouble are important. Plus, I saw how a person who came on my same elevator to check out complained and got a reimbursement, while I didnt even get an apology! :P

Plussat: Very clean! Beautiful lobby and rooms.

Plussat: Staff was friendly and the hotel was centrally located.

Miinukset: This was my second time staying at the Hotel Spero while I was in town for a work event, though my experience this time may cause me to reconsider staying here going forward. The last time I stayed at the hotel I shared a room with a co-worker which included 2 full beds, this time i was staying alone so opted for the single king. When I first entered the room I was a bit shocked at the small size of the room, one king bed with a very large flat screen tv and a small chair and side table - definitely glad I was staying solo - but overall the room was clean and would work just fine for one night of travel. That night I started experiencing some issues. The walls of the room were paper thin (maybe this is why they hand you a welcome package that consists of 2 small water bottles and ear plugs). I could hear everything that was going on on the floor above me and outside my door. This was amplified by the fact that my door was only 4 feet away from the entrance to the room. Throughout the night and next morning wifi kept going in and on on both my Android phone and my MacBook laptop. When I contacted the front desk about the issue they said that there had been some issues, but that technical support had assured her the issue was resolved. When I told her I still couldn’t connect (after restarting my devices and and resetting my wifi) she abruptly apologized and said she would connect me to technical support. I was on the line with a technical support representative for 30 minutes - I was confused as to why I had to contact them myself only to be told later that there was nothing they could do because the signal was down. All in all this boutique hotel does have the pearks of being centrally located and relatively well priced, however I would encourage others who are in town for work purposes to rethink staying here, as the issues with noise and wifi definitely put me behind schedule for the day :disappointed:

Miinukset: Lacks hotel parking

Plussat: Good location. Free tea and coffee

Miinukset: It’s a shame the tea and coffee was not available in room.

Plussat: Hotel was on the smaller side, boutique style so it was easy to get to our room. There is a restaurant right at the lobby level called Jaspers with great food and reasonable prices. Staff was friendly, very imformative and ready to help.

Miinukset: Roms were a little on the small side. No where to put your suitcase to unpack. Tried taking pictures out the window of the view but the windows were quite dirty. Also, location even though it is 2 blocks from Union Square there are many homeless around.

Plussat: The staff was really friendly

Miinukset: The tenderloin district is a difficult place to stay due to the homelessness and mental illness which gives the neighborhood its gritty vibe. Locals dont seem to mind it.

Plussat: My room was the best part of this hotel!

Miinukset: The restaurant in the lobby is really not up to standards for this hotel! Service was terrible and it looked unkept. -Halloween decorations in the lobby were awful -At 9pm, some rooms were still being cleaned by housekeeping and they were not ready.

Plussat: Cool and quirky

Miinukset: Noisy aircon

Plussat: Varaukseen ei sisältynyt aamiaista

Plussat: Loved the friendliness of the valets. They were very helpful and welcoming. The room was tastefully appointed and very clean.

Miinukset: Hotel wouldn’t match online rates at the desk, and their rates were significantly higher per night than the major online booking sites. The add on costs were ridiculously high. There were no tea or coffee facilities in the room (although this was provided in the foyer between 6am and 10am; apparently this is what the add on fees pay for). The rooms were advertised as suitable for families, but are very, very small and not enough towels for everyone. There is nowhere to stow large pieces of luggage for people who have been travelling.

Plussat: location, updates, staff

Miinukset: I have stayed here several times. This is the first time i was assigned 2 double beds instead of a king (preferred) and i found a dirty plastic glass and some garbage under the bureau and beside the night table.

Plussat: Very clean and great location.....the hotel has a restaurant and the breakfast was amazing

Miinukset: The beds were not that comfortable