San Francisco hotellit lähellä Grace Cathedral

Plussat: Confort

Miinukset: The location is on a steep hill. The hotel should provide regular bus shuttle to union square

Miinukset: Bathroom was dated.

Plussat: Probably my favorite hotel in the city! Staff is professional, friendly and went above and beyond to make my stay enjoyable.

Miinukset: Me staying longer. Can't wait to return

Miinukset: The restaurant and the lobby area bar. The room was small and there was no comfortable seats to si and relax. The bathroom was clean but fairly small.

Plussat: Check in and extras

Plussat: The rooms were lovely and dinner was fabulous.

Miinukset: Breakfast was mediocre and the staff (mainly the concierge) was nit very helpful. Also parking is $75. That’s crazy.

Plussat: The staff was exceptional. ALL of them.

Miinukset: Not much. The spa was priced really high so we ended up making other accommodations.

Plussat: WE LOVED EVERYTHING! - WE LOVE S.F. - WE COME HERE ALL THE TIME & STAY AT RITZ FROM DALLAS!!!!

Plussat: great place and location

Plussat: Comfortable and clean rooms

Plussat: Really nice hotel and lounge, lovely room and very friendly staff

Miinukset: In a large double room, the sitting area had one very uncomfortable cheap chair. Fortunately, my wife did not mind sitting on the floor

Plussat: Location -

Miinukset: Parking -

Miinukset: This hotel staff gived to down grade room rather than my reservation.

Plussat: Location. Cleanliness Courteousness

Plussat: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.

Plussat: The Holiday Décor, the 2 Restaurants, lobby door men, concierge knowledge. I do not know how many people book 5 nights, but I would have a rotation of flavors of muffins in the morning, we had same selection all 5 mornings. Hotel Breakfasts in dining room were very good. Taxi services good.

Miinukset: steps between 7th and 8th floor

Plussat: Excelente Restaurant

Miinukset: Very good service..

Plussat: I loved this hotel!!! It was in a great location, the staff was awesome. The rooms were truly unique and comfortable. I will stay here again and again! I had breakfast in the dining room and it was wonderful.

Miinukset: The rugs in the hallways looked like they needed to be replaced. That was really it for me.

Plussat: My room was lovely - quality furnishings, sufficient space, nice view.

Miinukset: I was very surprised to be charged an extra $35 for "facilities fee", including taxes. This is not a resort so I don't understand why it would charge a high "facilities fee".

Miinukset: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Miinukset: There was nearly $35 in hotel fees that I wasnt aware of when I booked the room. It came as a surprise when I checked out the next morning. Apparently it was for coffee and pastry in the lobby and WiFi. I didnt want either. Waste of money.

Plussat: Pros: Location Staff is wonderful Rooms are large and comfortable for San Francisco

Miinukset: Cons: The Bistro is awful, did not try the restaurant Weird position for shower activation, have to actually be in the shower to turn it on........BRRR. The closet is about 12" wide, so this is not the place to stay for a long time

Plussat: The location is great!

Miinukset: Understand being charged for internet and coffee/muffins, but if breakfast runs until 9:30 then there should be coffee and muffins available at 9:15. I let the front desk know and waited 15 minutes to no avail.

Plussat: Can not beat the location! Staff is friendly and helpful!

Miinukset: Rooms need a little updating , the toilet leaked one of the security locks did not work.

Plussat: EVERYTHING The hotel was fabulous. The hotel was decorated for Christmas. everything was perfect, right down to the beautiful music. The staff was friendly. professional. and happy. My five day stay was very enjoyable.

Miinukset: I wish I could have stayed longer

Plussat: Location is super good and even I got very nice view on the Union square, very nice hotel friendly stuff comfortable bed , the insulator of the windows are perfect i cant even here anything from outside , recommend 100%

Plussat: Centrally located and excellent service

Miinukset: I was also charged by the Hotel for the night. I called and they said I'd get reimbursed in 5-7 business days. Its frustrating but I hope it is resolved quickly without any issues

Plussat: It's history and location made it our runaway first choice. It lived up to its 5 star reputation starting with check in.

Miinukset: It's an old building; you come up steps to get to the front door. A modern building would have a ramp. But, a ramp would ruin the looks. So you put up with a cumber some handling of your luggage.

Plussat: Location was going to be great but didn’t actually get to stay.

Miinukset: Booked through Kayak and the day before they stay received an email that the hotel had overbooked and was canceling my reservation. Luckily I was able to find an excellent hotel a block away at a reasonable price. Not sure if I would try to book through Kayak again.

Plussat: Service was excellent overall

Miinukset: View out of room

Plussat: Location

Miinukset: 11 checkout too early

Plussat: facilities were good ...good location

Miinukset: staff were not nice .....being treated badly

Plussat: I enjoyed the service from entering and exiting the hotel. Very helpful and convenient.

Miinukset: Our got hotel package said our room included a robe but we did not get any.l

Plussat: Great location

Miinukset: I had a problem with my booking they charge me twice the amount and yet they didn’t return the money double payed

Plussat: Beautiful. Great location. Clean, large and luxurious. A bed from heaven.

Miinukset: Check in time was listed as 3 pm. I arrived at 3.15 and was told me room would be read by 4. However it was not ready till 5:45. So I wasted nearly 3 hours!

Plussat: Location.

Miinukset: Lack of decent eatery

Plussat: Hyvä sijainti, siistit huoneet, hieno näköala 25 krs, hyvä palvelu, aamiainen hyvä, hintalaatu kohdillaan, ei ihan halpa, mutta tasokas majoitusvaihtoehto, olimme 2 aikuista ja 2 nuorta 2 yötä ja tälle porukalle 4 hlön huone oli toimiva

Plussat: Excellent location and view, good on-site amenities.

Miinukset: Nothing!

Plussat: This is a great place to stay I love it. Thank you.

Plussat: The lady at reception was very friendly and we quickly registered at 1.30 in the morning

Miinukset: Noisy neighbors on our floor one night woke us up screaming . Room had a very nice view Elevators are very slow at peak periods one can. Wait for an extremely long time Breakfast prices are way too high. Didn’t eat there after first day

Plussat: Newly refurbished rooms.

Miinukset: The doors between rooms are acoustically transparent. The walls are also thin between rooms. I had to call security twice because of noisy neighbors. This seems to be such a recurring problem that the hotel provides earplugs next to the bed.

Plussat: The location is the best. Just a minute walk to Union Square where all the shops and stores are surrounded. Starbucks and CVS are opposite the hotel. Walkable to China Town and Financial District. The staff is always attentive and helpful. The room is spacious.

Miinukset: The room was not that clean. The stain on the side table by the bed remained there until I checked out. The amenities i.e. cotton buds was not filled in the bathroom when they are all gone. The slippers, toothbrushes and toothpaste were not provided unless asked for. There is dust showing on top of the leather tissue box in the bathroom everyday. The lighting could have been brighter in the room.

Plussat: Location

Miinukset: Unfriendly staff, room not worth the price

Plussat: Perfect Location, friendly staff, and good beds. We had a great stay.

Miinukset: Windows need to be changed / fixed, so in case of strong wind they don’t make so much noise! Kept me awake during our 1st night.

Plussat: Location, friendly staff.

Miinukset: The TV in my room did not work, despite having it replaced.

Plussat: The location is amazing. It is a very clean and updated hotel. The view from out room was great as well.

Miinukset: It was extremely frustrating to stay at a hotel that was so crowded. We upgraded to use the "club" and couldnt even use it at night since there were no chairs at all. For breakfast, they ran out of food. Elevators took 25 minutos (including waiting time and going down while stopping at each-single-floor, from the 28th). Having a child with autism these are factors that for us and I am sure for every trouble are important. Plus, I saw how a person who came on my same elevator to check out complained and got a reimbursement, while I didnt even get an apology! :P

Plussat: The perfect location.

Miinukset: Weekend price was just a bit steep.

Plussat: Staff was great

Plussat: The beds are amazing as are the rooms. Customer service was off the charts.

Plussat: The location

Miinukset: House keeping kept knocking on door throughout trip despite do not deserve sign. Room of 5-7 very drunk women being loud and disruptive throughout the night. I definitely did not think it was a party hotel when I booked it. Didn’t get much sleep as a result. Not what I was looking for.

Plussat: Very friendly staff. We got early check-in at 12pm, what for us meant a lot because we came from the airport after 6hrs flight. The hotel maintain a classic old style, located in an area that you can go walking to a many places.

Miinukset: Location is perfect and staff very friendly. We enjoyed a lot our stay.